Book Enterprise hire cars in Albany

Albany, NY, United States
23 Sep — 30 Sep
Albany, NY, United States
Thu 23-9
Noon
Thu 30-9
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Albany

Overall rating8.4 ExcellentBased on 67 reviews
Cleanliness
8.5
Comfort
8.5
Overall
8.5
Pick-up/Drop-off
8.4
Value for money
8.0

Recent reviews

Traveller rating
15
0
3
1
0
Find reviews that mention:
8.0
Pros:How quick I was able to leave with the vehicle after calling and letting them know I was in a hurry.Cons:The vehicle its self wasn't my favorite. I had wanted a car. I drive a jeep so I didn't think it'd be that bad but it was like a bubble.Reviewed 9 Oct 2016
review fromkayak
10.0
Great ServicePros:Pick-up and drop off were both quick and hassle free. Location was offsite from airport and they called me a cab which arrived promptly to take me to the airport.Reviewed 13 Jul 2016
review fromkayak
7.2
Pros:The car worked well. The staff were nice and made pick up and drop off easy.Cons:There were a lot of charges beyond the advertised daily price that were either disproportionately high or didn't make sense. Dropping a car off at a different location results in a $130+ fee (this is if you tell enterprise before hand. It is probably higher if you don't). It was cheaper for me to rent from Thursday to Monday than from Saturday to Monday.'Reviewed 14 Mar 2017
review fromkayak
10.0
Great, friendly, helpful service!Pros:This was speedy. The people at the desk are very friendly and helpful. My car was easy to get to and ready for me when I got out there. A young man named Sean was especially knowledgeable and helpful.Reviewed 27 Sep 2016
review fromkayak
7.6
Mostly GoodPros:Just to be clear, we were supposed to pick up our car in Albany, but due to flight problems, this is for the Philadelphia location. Nice car (Nissan Murano). Staff was friendly and service was quick at the lot. We had a cancelled flight so we changed our rental to Philadelphia. They were easy to work with to change the reservation, although it also cost us more money.Cons:Besides the extra $300+ we had to add to our trip because of our airport change, the only other bad part was the airport pickup. We saw other rental shuttles go by 2 or 3 times before the Enterprise shuttle came. We were already frustrated with our flight issues and this didn't help. There were many people waiting and also frustrated with the shuttle service.Reviewed 23 Aug 2016
review fromkayak
6.8
Pros:I liked the final price and the choice of car.Cons:The pickup location listed on the itinerary was not the pickup location. It was the Enterprise gated lot where the inventory is kept, a mile away. The literal hike back to where I knew the Enterprise booth was at the airport (at a completely different address than was listed on my itinerary), was a complete waste of my time. I have had to take shuttles about a mile away from the airport in different locations to pickup rental cars in the past, so the initial directions taking me past the airport did not seem out of the ordinary for pickup at first. Once finally at the counter, the sales rep tried to tell me the insurance I could opt for at $9/day was $14/day. I had it right on the paper print out but he acted "surprised." I am smart enough to know that this was an attempted upsell. I am also aware that you do not even need this insurance, so I asked him to forget it all together. Then I was told that the car rate was going up because of this. Which annoys me. 1.) Because my rate was booked independent of the insurance I hadn't opted into yet, and 2.) Because this was Saturday morning. I was taking a car off his hands for the weekend that would otherwise badly affect his numbers. I almost cancelled all together because of this until miraculously I rented an upgraded car for a discounted rate (that was still an upsell for him) after explaining I know how this works. Way too much BS to go through especially when surrounded by other car rental services in the airport who are also trying to get rid of cars over the weekend. The lines at the other desks were the sole reason I rented with Enterprise.Reviewed 7 Mar 2017
review fromkayak
2.0
No cars availableCons:I booked a vehicle online and received confirmation for the booking. Upon arriving at Enterprise I was told that they did not have any vehicles available, despite my booking confirmation stating otherwise. I proceeded to book a vehicle at another Enterprise. I received another booking confirmation and arrived at the second location to again be told that no vehicles were available. I was offered no help other than being told to try booking at other Enterprise locationsReviewed 13 Jan 2018
review fromkayak
10.0
Pros:All I had to do was drive in and park - plus turn over the keys! Quick & Easy!Reviewed 19 Oct 2016
review fromkayak
9.6
Pros:Ease of getting carCons:Chaos upon returning carReviewed 8 Jul 2019
review fromkayak
7.2
Cons:Drove about 60 miles from Albany, got a flat, called customer service(roadside assistance ), told it wouldbe $65 for someone to come out...and that was to just put the spare on, not a new tire. I said i can put the spare on myself. Then was told had to drive back to albany to get a new car. Got back to Albany and find out that if I had the roadside assistance (wasn't mentioned or offered at pickup ) they would have brought a new vehicle to me. Not a good experience.Reviewed 17 Aug 2016
review fromkayak
8.4
Why do You keep sending surveys after I already fiPros:My quick pick up due to a phone I placed prior to coming.Cons:The vehicle its self. I asked for a economy car and was offered a camera for $10 extra a day, an SUV, which I declined both to be give the Chevy bubble. Wasn't thrilled but I drive a jeep so I didn't think it'd be that bad but I do not prefer it, that is for sure!Reviewed 10 Oct 2016
review fromkayak
9.6
Cons:A bit pricey but servi e was goodReviewed 10 Aug 2016
review fromkayak

Where can I find Enterprise hire cars in Albany?

900 Central Ave, Enterprise car hires

Address

900 Central Ave

Hours

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 518 453 6222

Address

51 S. Pearl St./t.u. Center

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 518 472 1111

Address

737 Albany Shaker Rd

Hours

Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30

Phone

+1 844 934 1076

Good to know

Most popular location

737 Albany Shaker Rd

Most popular car type

Intermediate

Top tips for hiring a car from Enterprise in Albany

  • Intermediate car hires from Enterprise in Albany are around 20% cheaper than other car types, on average

FAQs about hiring a car from Enterprise in Albany

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Enterprise in Albany.

  • Enterprise has 3 car hire locations in Albany. Take a look at our Enterprise hire location map to find the best car hires near you.

  • Yes

  • Yes