Traveller reviews
Overall rating
7.6
Good
Based on 978 reviews
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
Fiji Airways information
| IATA code | FJ |
|---|---|
| Routes | 78 |
| Top route | Auckland Intl to Nadi |
| Airports served | 31 |
| Top airport | Nadi |
Fiji Airways traveller reviews
Pros
"The flight attendants were awesome."
(in 8 reviews)
"I like the entertainment options."
(in 11 reviews)
"Great food and drink"
(in 59 reviews)
Cons
"Horrible service bad food no class"
(in 36 reviews)
"Food was limited and not great."
(in 34 reviews)
Recent reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
leg room
flight attendants
air new
entertainment options
spend day
middle seats
flight was canceled
food is good
great service
flight crew
great food
crew was great
tight seating
attendants were friendly
-
7.6
Pros: The people were great! And it was a smooth ride.
Cons: The seats are very uncomfortable. I could not get comfortable and my tailbone just ached. I tried sitting on a pillow, but that did not help. And the cabin was too cold for me.
review from
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2.0
Cons: 350 pound passenger placed next to us in window seat. Passenger took over 1/3 of my wife's seat. Flight was full, no effort made by crew to correct situation.
review from
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7.6
Cons: The ticketing experience almost cost me missing my connection. I did not get my con# or my second boarding pass so after customs I was forced to go back out and wait for a bus to get to a different terminal. I waited 30 min. Very poor handling.
review from
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3.3
Pros: Liked that I was heading to Fiji for some nice vacation
Cons: A lot could have been better, the crew and captain didn’t know the immigration procedures for the United States, both flights late. Then also entertainment was quite lacking on a 7 hour international flight.
review from
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10.0
Pros: super friendly crew making sure u had snacks and drinks ,smiling the whole time. thank.you!
Cons: maybe if i could hve plugged inmy own headphines but no big deal. thank you!
review from
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5.2
Pros: The crew had a good attitude for the flight.
Cons: Felt like this being a 8 hour flight there would be some entertainment on the plane , just radio. Also there was no food options from what I saw available either.
review from
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8.6
Pros: Crew looked after us so well.
Cons: Meals could have been better.
review from
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6.4
Pros: The staff was friendly and helpful.
Cons: LAX has to get its remodeling completed. Getting to Tom Bradley International terminal and taking the bus to our plane was not impressive. The food on Fiji Air is not good.
review from
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9.3
Pros: Coach seats reasonably comfortable. Coach bar service outstanding.
Cons: Coach food quality, in-flight entertainment, and between meal snack service are average.
review from
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8.0
Pros: Very smooth flight
Cons: No food options by row 29
review from
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9.6
Pros: Fantastic service from check in until arrival.
Cons: More up to date movies
review from
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8.6
Pros: Polite crew
Cons: Movie selection
review from
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7.3
Pros: Very nice and polite
Cons: Food was not good Movie selection was poor
review from
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10.0
Pros: Comfortable seats and great on board hospitality
Cons: Boarding in Nadi international airport for Fiji airways is boarding the passengers from the back of the aircraft first which was different for me
review from
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10.0
Pros: The plane was new and clean. The crew was so friendly and welcoming. Anything we needed on our flight they were more than happy to oblige and always did it with a smile
review from
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9.3
Cons: The food !
review from
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2.0
Pros: Nothing
Cons: Everything
review from
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5.3
Cons: On time departure
review from
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4.6
Pros: the crew was good.
Cons: hot as hell during check in outside and it took forever. then the entertainment on the plane which was prehistoric with everyone having to watch the same movie, plus it was a very old movie!
review from
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6.0
Pros: The crew was great. Food was good.
Cons: They SERIOUSLY need to update the entertainment on the plane. If everyone has to watch the same movie, which prehistoric in itself, can they at least make a recent movie and not one from the 80's??? They played 2 movies, both from the 80's!
review from
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2.0
Cons: Worst service. Very bad boarding. Yucky food.
review from
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6.0
Pros: Seat comfortable, we paid extra for emergency exit
Cons: The entertainment system for a 5 hour flight was poor quality and for limited time only. Also the quality of the vegetarian meal was average
review from
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9.3
Pros: Crew, food, service
Cons: Interior and entertainment system quite outdated. When trying to turn on the reading lights the ones above the seats before us would go on, not ours (21H was our seat, 20H light would turn on, not ours)
review from
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10.0
Pros: Excellent crew
Cons: Excellent service
review from
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8.3
Pros: Crew and comfort
Cons: Entertainment & Meal
review from
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8.0
Pros: Nice crew
Cons: More leg room and comfortable seats
review from
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9.3
Pros: Crew was amazing!
Cons: Checkin and gate crew were amazing! It was hard to hear the announcement on the intercom in Apia. Too sound was not clear and precise.
review from
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8.0
Pros: Great lounge, comfortable flight.
Cons: The business seat doesn't fold fully flat, but only about 160 degrees. They mixed up my drink in the morning and I got a cheap sugary fruit punch.
review from
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8.0
Cons: Food and onboard entertainment system.
review from
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8.6
Pros: We boarded and left on time, the service was good.
Cons: The picture on the screen for the movie was very poor, although the selection of movies was really good.
review from
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6.4
Pros: Helpful crew, good food, professional
Cons: FREEZING COLD cabin air temperature, as other reviewers have noted. Despite otherwise comfortable conditions to sleep, this made it impossible to get a good night's sleep.
review from
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3.0
Pros: The flight left on time
Cons: Not using Air Fiji.
review from
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6.0
Pros: The crew was really friendly.
Cons: The entertainment options were really limited. Movie options were mostly older movies.
review from
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10.0
Pros: Crew, food, drinks.
Cons: More in flight entertainment options like movies to choose from.
review from
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5.6
Pros: The crew were welcoming, friendly, and accommodating.
Cons: The plane is old and had no screens, so there was no entertainment option.
review from
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7.6
Pros: Good service, friendly staff, comfortable seats
Cons: Boarding in Fiji was hectic, several searches and interruptions in line from staff who had trouble communicating
review from
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8.6
Pros: Seating was good for an economy class redeye--the seats (A330) reclined well, though the seat in front of you reclined into "my space". Okay food, polite, efficient attendants, complimentary wine or beer with meals.
Cons: Two-pronged headset outlet made using my own headset unworkable. Their headsets aren't very good.
review from
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8.6
Pros: Polite
Cons: More selections for movies . Fresh veggies or fruit in meals.
review from
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10.0
Pros: Amazing service on Fiji Airways
review from
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4.3
Cons: Flight was 4 hours late with no explanation
review from
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7.3
Pros: Some crew members are excellent and some are flat.
Cons: Food is kind of bad
review from
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5.3
1 hour delay
Pros: Friendly staff
Cons: 1 hour delay, we landed in middle of night with to sleepy kids. We missed the beautiful tv screens in chair as we had on the way to Fiji and were dissapointed about that, also less leg space in this AirPlane
review from
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8.0
Pros: The crew was amazing! The seats in a business class were very uncomfortable.
Cons: It’s hard to compare after my recent flight on Emirates which was superb.
review from
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6.4
Pros: Very welcoming crew, kept us informed of any changes
Cons: The seats are old, no entertainment, really not the quality I expected for an international flight
review from
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10.0
Pros: Everything
review from
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3.6
Pros: Good price but not too good services
Cons: Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger
review from
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8.0
Pros: Pillow and blanket provided!
Cons: Flight attendants spoke very loudly during times when most passengers were sleeping, waking everyone around. A personal water bottle would have been nice.
review from
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8.0
Pros: Very friendly crew...
Cons: Seats uncomfortable....oh well!
review from
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2.0
Pros: Nothing
Cons: By sending my purchase thru a third party, you screwed my ability to use your cancellation policy and was forced to use there’s which was not customer service oriented. I will never again use kayak
review from
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5.0
Fiji airways
Pros: Poor service in business class Low quality food Asked for dessert didn’t get it
Cons: Poor service in business class Low quality food Asked for dessert didn’t get it Clear sign of no competition on this route
review from
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9.3
Pros: Efficient crew and boarding.
Cons: Hard to see movies overhead due to brightness of cabin.
review from
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9.0
Pros: Crew were very good
Cons: More movie selections
review from
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7.3
False Business Class cabin.
Cons: Business class is Not a business class seat On the new 737.
review from
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8.3
Pros: Crew
Cons: I slept most of the way
review from
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7.6
Pros: Friendly crew. Cloth seats were pretty comfortable with adjustable wings on sides of headrest. Movies were mostly older and good PG at worst.
Cons: Cloth seats were pretty comfortable with adjustable wings on sides of headrest BUT very cramped in Basic Economy. I’m short and couldn’t even put my seat back for entire 11 hours because man behind me was so tall. Meals did not include any salad but did have small amount of veggies.
review from
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4.0
Pros: Nothing was real impressive but nothing really bad for a budget airline.
Cons: the food, entertainment options (movies) the service including drinks, the plane itself and the overall airline could all be much better.
review from
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2.6
Pros: I liked the complimententary pillows and blankets.
Cons: The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old.
review from
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8.0
Pros: A and A
review from
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6.0
Pros: Crew great. Seat was a major let down, too small.
Cons: Just the seats really.
review from
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10.0
Cons: Good flight
review from
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10.0
Pros: super friendly crew making sure u had snacks and drinks ,smiling the whole time. thank.you!
Cons: maybe if i could hve plugged inmy own headphines but no big deal. thank you!
review from
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8.6
Pros: Crew looked after us so well.
Cons: Meals could have been better.
review from
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9.3
Pros: Coach seats reasonably comfortable. Coach bar service outstanding.
Cons: Coach food quality, in-flight entertainment, and between meal snack service are average.
review from
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9.6
Pros: Fantastic service from check in until arrival.
Cons: More up to date movies
review from
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8.6
Pros: Polite crew
Cons: Movie selection
review from
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10.0
Pros: Comfortable seats and great on board hospitality
Cons: Boarding in Nadi international airport for Fiji airways is boarding the passengers from the back of the aircraft first which was different for me
review from
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10.0
Pros: The plane was new and clean. The crew was so friendly and welcoming. Anything we needed on our flight they were more than happy to oblige and always did it with a smile
review from
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9.3
Cons: The food !
review from
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9.3
Pros: Crew, food, service
Cons: Interior and entertainment system quite outdated. When trying to turn on the reading lights the ones above the seats before us would go on, not ours (21H was our seat, 20H light would turn on, not ours)
review from
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10.0
Pros: Excellent crew
Cons: Excellent service
review from
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9.3
Pros: Crew was amazing!
Cons: Checkin and gate crew were amazing! It was hard to hear the announcement on the intercom in Apia. Too sound was not clear and precise.
review from
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8.6
Pros: We boarded and left on time, the service was good.
Cons: The picture on the screen for the movie was very poor, although the selection of movies was really good.
review from
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10.0
Pros: Crew, food, drinks.
Cons: More in flight entertainment options like movies to choose from.
review from
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8.6
Pros: Seating was good for an economy class redeye--the seats (A330) reclined well, though the seat in front of you reclined into "my space". Okay food, polite, efficient attendants, complimentary wine or beer with meals.
Cons: Two-pronged headset outlet made using my own headset unworkable. Their headsets aren't very good.
review from
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8.6
Pros: Polite
Cons: More selections for movies . Fresh veggies or fruit in meals.
review from
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10.0
Pros: Amazing service on Fiji Airways
review from
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10.0
Pros: Everything
review from
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9.3
Pros: Efficient crew and boarding.
Cons: Hard to see movies overhead due to brightness of cabin.
review from
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9.0
Pros: Crew were very good
Cons: More movie selections
review from
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10.0
Cons: Good flight
review from
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7.6
Pros: The people were great! And it was a smooth ride.
Cons: The seats are very uncomfortable. I could not get comfortable and my tailbone just ached. I tried sitting on a pillow, but that did not help. And the cabin was too cold for me.
review from
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7.6
Cons: The ticketing experience almost cost me missing my connection. I did not get my con# or my second boarding pass so after customs I was forced to go back out and wait for a bus to get to a different terminal. I waited 30 min. Very poor handling.
review from
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8.0
Pros: Very smooth flight
Cons: No food options by row 29
review from
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7.3
Pros: Very nice and polite
Cons: Food was not good Movie selection was poor
review from
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8.3
Pros: Crew and comfort
Cons: Entertainment & Meal
review from
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8.0
Pros: Nice crew
Cons: More leg room and comfortable seats
review from
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8.0
Pros: Great lounge, comfortable flight.
Cons: The business seat doesn't fold fully flat, but only about 160 degrees. They mixed up my drink in the morning and I got a cheap sugary fruit punch.
review from
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8.0
Cons: Food and onboard entertainment system.
review from
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7.6
Pros: Good service, friendly staff, comfortable seats
Cons: Boarding in Fiji was hectic, several searches and interruptions in line from staff who had trouble communicating
review from
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7.3
Pros: Some crew members are excellent and some are flat.
Cons: Food is kind of bad
review from
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8.0
Pros: The crew was amazing! The seats in a business class were very uncomfortable.
Cons: It’s hard to compare after my recent flight on Emirates which was superb.
review from
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8.0
Pros: Pillow and blanket provided!
Cons: Flight attendants spoke very loudly during times when most passengers were sleeping, waking everyone around. A personal water bottle would have been nice.
review from
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8.0
Pros: Very friendly crew...
Cons: Seats uncomfortable....oh well!
review from
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7.3
False Business Class cabin.
Cons: Business class is Not a business class seat On the new 737.
review from
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8.3
Pros: Crew
Cons: I slept most of the way
review from
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7.6
Pros: Friendly crew. Cloth seats were pretty comfortable with adjustable wings on sides of headrest. Movies were mostly older and good PG at worst.
Cons: Cloth seats were pretty comfortable with adjustable wings on sides of headrest BUT very cramped in Basic Economy. I’m short and couldn’t even put my seat back for entire 11 hours because man behind me was so tall. Meals did not include any salad but did have small amount of veggies.
review from
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8.0
Pros: A and A
review from
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2.0
Cons: 350 pound passenger placed next to us in window seat. Passenger took over 1/3 of my wife's seat. Flight was full, no effort made by crew to correct situation.
review from
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3.3
Pros: Liked that I was heading to Fiji for some nice vacation
Cons: A lot could have been better, the crew and captain didn’t know the immigration procedures for the United States, both flights late. Then also entertainment was quite lacking on a 7 hour international flight.
review from
-
5.2
Pros: The crew had a good attitude for the flight.
Cons: Felt like this being a 8 hour flight there would be some entertainment on the plane , just radio. Also there was no food options from what I saw available either.
review from
-
6.4
Pros: The staff was friendly and helpful.
Cons: LAX has to get its remodeling completed. Getting to Tom Bradley International terminal and taking the bus to our plane was not impressive. The food on Fiji Air is not good.
review from
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2.0
Pros: Nothing
Cons: Everything
review from
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5.3
Cons: On time departure
review from
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4.6
Pros: the crew was good.
Cons: hot as hell during check in outside and it took forever. then the entertainment on the plane which was prehistoric with everyone having to watch the same movie, plus it was a very old movie!
review from
-
6.0
Pros: The crew was great. Food was good.
Cons: They SERIOUSLY need to update the entertainment on the plane. If everyone has to watch the same movie, which prehistoric in itself, can they at least make a recent movie and not one from the 80's??? They played 2 movies, both from the 80's!
review from
-
2.0
Cons: Worst service. Very bad boarding. Yucky food.
review from
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6.0
Pros: Seat comfortable, we paid extra for emergency exit
Cons: The entertainment system for a 5 hour flight was poor quality and for limited time only. Also the quality of the vegetarian meal was average
review from
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6.4
Pros: Helpful crew, good food, professional
Cons: FREEZING COLD cabin air temperature, as other reviewers have noted. Despite otherwise comfortable conditions to sleep, this made it impossible to get a good night's sleep.
review from
-
3.0
Pros: The flight left on time
Cons: Not using Air Fiji.
review from
-
6.0
Pros: The crew was really friendly.
Cons: The entertainment options were really limited. Movie options were mostly older movies.
review from
-
5.6
Pros: The crew were welcoming, friendly, and accommodating.
Cons: The plane is old and had no screens, so there was no entertainment option.
review from
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4.3
Cons: Flight was 4 hours late with no explanation
review from
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5.3
1 hour delay
Pros: Friendly staff
Cons: 1 hour delay, we landed in middle of night with to sleepy kids. We missed the beautiful tv screens in chair as we had on the way to Fiji and were dissapointed about that, also less leg space in this AirPlane
review from
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6.4
Pros: Very welcoming crew, kept us informed of any changes
Cons: The seats are old, no entertainment, really not the quality I expected for an international flight
review from
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3.6
Pros: Good price but not too good services
Cons: Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger
review from
-
2.0
Pros: Nothing
Cons: By sending my purchase thru a third party, you screwed my ability to use your cancellation policy and was forced to use there’s which was not customer service oriented. I will never again use kayak
review from
-
5.0
Fiji airways
Pros: Poor service in business class Low quality food Asked for dessert didn’t get it
Cons: Poor service in business class Low quality food Asked for dessert didn’t get it Clear sign of no competition on this route
review from
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4.0
Pros: Nothing was real impressive but nothing really bad for a budget airline.
Cons: the food, entertainment options (movies) the service including drinks, the plane itself and the overall airline could all be much better.
review from
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2.6
Pros: I liked the complimententary pillows and blankets.
Cons: The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old.
review from
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6.0
Pros: Crew great. Seat was a major let down, too small.
Cons: Just the seats really.
review from
Flight status
Fiji Airways route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
81
Nadi
NAN
Labasa
LBS
10
Suva
SUV
Nadi
NAN
128
Taveuni Island
TVU
Nadi
NAN
35
Labasa
LBS
Suva
SUV
36
Suva
SUV
Labasa
LBS
25
Nadi
NAN
Suva
SUV
110
Savusavu
SVU
Nadi
NAN
151
Nadi
NAN
Taveuni Island
TVU
142
Kadavu Island
KDV
Nadi
NAN
141
Nadi
NAN
Kadavu Island
KDV
911
Nadi
NAN
Sydney
SYD
910
Sydney
SYD
Nadi
NAN
80
Labasa
LBS
Nadi
NAN
103
Nadi
NAN
Savusavu
SVU
124
Taveuni Island
TVU
Suva
SUV
280
Funafuti
FUN
Suva
SUV
281
Suva
SUV
Funafuti
FUN
811
Los Angeles
LAX
Nadi
NAN
810
Nadi
NAN
Los Angeles
LAX
125
Suva
SUV
Taveuni Island
TVU
920
Brisbane
BNE
Nadi
NAN
360
Singapore
SIN
Nadi
NAN
361
Nadi
NAN
Singapore
SIN
450
Christchurch
CHC
Nadi
NAN
451
Nadi
NAN
Christchurch
CHC
351
Nadi
NAN
Tokyo
NRT
350
Tokyo
NRT
Nadi
NAN
213
Nadi
NAN
Nuku‘alofa
TBU
870
Nadi
NAN
San Francisco
SFO
871
San Francisco
SFO
Nadi
NAN
212
Nuku‘alofa
TBU
Nadi
NAN
392
Hong Kong
HKG
Nadi
NAN
391
Nadi
NAN
Hong Kong
HKG
275
Nadi
NAN
Vava'u
VAV
274
Vava'u
VAV
Nadi
NAN
268
Honiara
HIR
Nadi
NAN
269
Nadi
NAN
Honiara
HIR
921
Nadi
NAN
Brisbane
BNE
410
Auckland
AKL
Nadi
NAN
411
Nadi
NAN
Auckland
AKL
261
Nadi
NAN
Port Vila
VLI
262
Port Vila
VLI
Nadi
NAN
930
Melbourne
MEL
Nadi
NAN
931
Nadi
NAN
Melbourne
MEL
852
Apia
APW
Nadi
NAN
Top flight routes
Top airports served by Fiji Airways
- Nadi Airport (NAN)
- Suva Nausori Airport (SUV)
- Sydney Kingsford Smith Airport (SYD)
- Taveuni Island Matei Airport (TVU)
- Savusavu Airport (SVU)
- Auckland Intl Airport (AKL)
- Los Angeles Airport (LAX)
- Melbourne Airport (MEL)
- Apia Faleolo Airport (APW)
- Port Vila Bauerfield Airport (VLI)
- Brisbane Airport (BNE)
- San Francisco Airport (SFO)
- Nuku‘alofa Fua'Amotu Intl Airport (TBU)
- Labasa Airport (LBS)
- Hong Kong Intl Airport (HKG)
Fiji Airways contact information
- FJ IATA code
- +679 672 0888 Call
- fijiairways.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
