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Booked with kiwi, told them 5 minutes later I booked the wrong day. Have had no response and no way to communicate with them

Our flight to Orlando was full of issues. Frontier changed our flight time before we left for the airport and then changed it back. Our gate was changed 5 times. We ended up being delayed multiple time and didn't take off until over 2 hours later. We were put on the ramp to the plane then had to "de-plane". When we were able to board there was no organization. The overall experience was very poor.

Kayak booked my flight through Kiwi who was a nightmare to work with.

The flight was delayed over 2hours which alone was enough to complain about. Once the plane arrived, the one attendant cared more about messing around, talking joking and hugging with the airport staff, rather then getting on the plane to sanitize so we could board the plane. When I found my seat, there was a dirty sanitizer wipe resting in my seat, and there was what looked to be a loogie on my window. The same attendant who was goofing off with the other staff was then talking very condescending to the passenger in the row in front of me because he fell asleep and his mask fell under his nose but still covered his mouth. Next time I will pay more money to have a comfortable flight where my carryon is included.

Cramped. No room. But fast flight nice staff

Flight attendants were great

The airline charges fee for carryons

Well, American Airlines cancelled two of my flights, cost an extra travel day, a hotel, and a rental car. All without reimbursement or vouchers. The in-flight crackers weren’t bad.

I liked that the flight was non stop, but there was a lack of amenities to enjoy during the 3 hours of flight. The food and beverages were not complimentary which is fine, but some of the snack revenue/ profit could go towards expanding the seats by 2-3 inches or an option for in flight movies.

Do not get the front row. Less legroom because of the wall AND the seats don’t recline. On top of that the flight attendant had an attitude. So yeah

Flight crew attitude

Three gate changes three flight time changes extra charges for everything. This is the first and last time I will fly this airline.

I didn’t make this flight because the agent made me reschedule.

I tried to check in at the kiosk, this should have been fast because I prepaid for my carry on and wasn’t checking a bag. The kiosk said I needed to get in line to check in and it was a long line. Once I got to an agent, 35 minutes before my plane was to leave, he said I missed checkin and would have to be rescheduled. This new flight was 4 hours longer and then he forgot to return my passport to me, luckily he found me on the way to the restroom. I will do my best not to fly Frontier again.

Las azafatas NO eran amables. No te dan ni agua. Para todo hay que pagar. Los asientos super duros y no reclinaban. Pesimo!!

No WiFi. Overpriced snacks. Just charge more upfront and give more.

The TSA checkin at Orlando was impossible. I almost missed my flight. Before that I went to check my bag. The lady was nice but told me I could not put my 300 dollar tennis racquets in my backpack because it was considered a weapon American had not had a problem with it. This delayed is because I had to put them in my check bag which was full. I was warned if I did not do it I may have trouble. Well then we moved to the TSA line which was backed up to the back of the airport 25 minutes in that line. We had to run to the gate. We were the last two people to board. The flight staff was very nice. The lady working for Memphis airport was not. I had to return to get something I left in the plane. As I walked up she threatened me without listening to one word I was saying Rude Rude Rude. If I spoke like that to a client I would be fired. I am sorry but my experience this week with American was much much better. I know times are tough and it is hard to get people to work but I have not flown in 20 years. I’m 55 and if this had been my experience going to Orlando I may have chosen to rent a car and drive. I usually don’t do reviews but you need the truth The flight staff were very kind and helpful. The flight was smooth the pilots were great.