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FAQs about flying with HK Express

  • What is HK Express' carry-on size allowance?

    On board HK Express flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the HK Express assistance team will most likely ask you to pay extra for checked luggage.

  • Where does HK Express fly to?

    HK Express offers direct flights to 24 cities in 8 different countries. Incheon, Hong Kong, and Osaka are the most popular cities covered by HK Express.

  • What is HK Express’ primary hub?

    HK Express concentrates most of its flight operations in Hong Kong.

  • How does KAYAK find such low prices on HK Express flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including HK Express.

  • What’s the cheapest route that HK Express flies?

    In the last 72 hours, the cheapest route flown by HK Express found on KAYAK was from Chiang Mai to Bangkok, with a price of S$ 74 for a round-trip.

  • What are the most popular airports for HK Express flights to depart from?

  • Is HK Express part of an airline alliance?

    No, HK Express is not part of an airline alliance.

  • How many destinations does HK Express fly to?

    In total, HK Express flies to 26 destinations.

See more FAQs

HK Express customer reviews

7.1
GoodBased on 52 verified guest reviews
4.9Entertainment
6.5Comfort
7.5Boarding
5.2Food
7.2Crew

Cons -

Show reviews that mention
Traveller rating:
Sort by:
K
6.3 Okay
HKG-OKA
Pros:I was able to purchase extended seat room for a reasonable price.
Cons:No free drinks or entertainment or anything to help pass the flight time.
V
2.0 Poor
HKG-BKK
Pros:Absolutely nothing
Cons:The flight took forever to land. Pilot said prepare for descent and we stayed in the air for another forty minutes. The air smelled awful. One of the worst flights I’ve ever taken.
D
10.0 Wonderful
SJU-SXM
On time and smooth flight from San Juan direct to Sint Maarten.
J
2.0 Poor
HKG-ICN
Flight cancelled without notidication, had to book an emergency replacement flight at the counter
Y
8.0 Very Good
HKG-SIN
Just to be expected on a budget airline. Since all the flights were either late on the evening it would help to offer some food for purchase Since you tourists cannot buy decent food withoit local vaccination record in hong Kong this would really to help Using phone to submit electronic data is great but for the elderly this is a hassle
V
6.0 Okay
NRT-HKG
Pros:HK Express compensated for delay
Cons:Punctuality
J
2.0 Poor
ICN-HKG
Cancelled without alert
K
4.6 Mediocre
PUS-HKG
Pros:Check in staff was friendly and helpful
Cons:Refused to serve me food when I woke up.
V
9.5 Wonderful
Cons:We should have been allowed to sit near our family (wives). There was empty row but they wanted to charge us to move up. Ridiculous!!
N
6.0 Okay
HKG-NRT
Cons:Staff at check-in counter were not helpful. They were there and they weren't. We were there at the front while two of the counters were ready but didn't call us up. They were chatting with each other instead. We I asked them are they ready to work, she ask me where was I heading. What is the difference?

HK Express flight status

Sun 7/28

HK Express route map – Which destinations does HK Express fly to?

Find out which destinations you can fly to direct with HK Express by entering your departure airport. If you want to know whether HK Express flies a certain route, enter both the departure and destination airport before hitting search.
Sun 7/28

All HK Express flight routes

Flight no.Departure airportArrival AirportDurationSunMonTueWedThuFriSat
625Tokyo (HND)Hong Kong (HKG)4h 40m
898Hong Kong (HKG)Osaka (KIX)3h 50m
870Hong Kong (HKG)Tokyo (NRT)4h 30m
226Hong Kong (HKG)Ningbo (NGB)2h 15m
705Bangkok (BKK)Hong Kong (HKG)2h 55m
820Hong Kong (HKG)Okinawa (OKA)2h 35m
230Hong Kong (HKG)Beijing (PKX)3h 25m
182Hong Kong (HKG)Taichung City (RMQ)1h 45m
116Hong Kong (HKG)Taipei City (TPE)1h 55m
765Phuket City (HKT)Hong Kong (HKG)3h 40m
627Incheon (ICN)Hong Kong (HKG)3h 45m
899Osaka (KIX)Hong Kong (HKG)4h 5m
227Ningbo (NGB)Hong Kong (HKG)2h 25m
871Tokyo (NRT)Hong Kong (HKG)4h 55m
821Okinawa (OKA)Hong Kong (HKG)2h 40m
231Beijing (PKX)Hong Kong (HKG)3h 30m
183Taichung City (RMQ)Hong Kong (HKG)1h 45m
117Taipei City (TPE)Hong Kong (HKG)1h 55m
552Hong Kong (HKG)Da Nang (DAD)1h 55m
639Fukuoka (FUK)Hong Kong (HKG)3h 40m
551Hanoi (HAN)Hong Kong (HKG)2h 5m
702Hong Kong (HKG)Bangkok (BKK)3h 10m
795Bangkok (DMK)Hong Kong (HKG)2h 50m
553Da Nang (DAD)Hong Kong (HKG)1h 55m
794Hong Kong (HKG)Bangkok (DMK)3h 5m
638Hong Kong (HKG)Fukuoka (FUK)3h 35m
550Hong Kong (HKG)Hanoi (HAN)2h 10m
764Hong Kong (HKG)Phuket City (HKT)3h 35m
626Hong Kong (HKG)Incheon (ICN)3h 50m
624Hong Kong (HKG)Tokyo (HND)4h 20m
690Hong Kong (HKG)Nagoya (NGO)4h 0m
691Nagoya (NGO)Hong Kong (HKG)4h 15m
135Kaohsiung City (KHH)Hong Kong (HKG)1h 30m
134Hong Kong (HKG)Kaohsiung City (KHH)1h 35m
643Takamatsu (TAK)Hong Kong (HKG)3h 55m
642Hong Kong (HKG)Takamatsu (TAK)3h 45m
674Hong Kong (HKG)Busan (PUS)3h 30m
697Jeju City (CJU)Hong Kong (HKG)3h 0m
676Hong Kong (HKG)Jeju City (CJU)3h 0m
251Sanya (SYX)Hong Kong (HKG)1h 40m
250Hong Kong (HKG)Sanya (SYX)1h 45m
675Busan (PUS)Hong Kong (HKG)3h 35m
522Hong Kong (HKG)Angeles City (CRK)2h 10m
523Angeles City (CRK)Hong Kong (HKG)2h 15m
515Manila (MNL)Hong Kong (HKG)2h 20m
514Hong Kong (HKG)Manila (MNL)2h 35m
744Hong Kong (HKG)Chiang Mai (CNX)2h 55m
755Chiang Mai (CNX)Hong Kong (HKG)2h 50m
More flight routes

HK Express contact information

Overview of HK Express

Based in Hong Kong, HK Express specifically targets the East Asian region with a range of direct services. Among the countries with the most routes are Japan, South Korea, Thailand, and Vietnam. It is a founding member of the U-FLY Alliance and partnered with Chinese carriers West Air, Lucky Air, and Urumqi Air to establish a wide-reaching network. The alliance made waves in the aviation industry, becoming the world’s first low-cost association.

Commencing operations in 2004, HK Express became Hong Kong’s first low-cost airline. Onboard amenities, such as complimentary meals and snacks, are not provided; however, they can be purchased before or during a flight. It is a subsidiary of Cathay Pacific and has benefited from the wide-spread resources that the boutique carrier has.

While the majority of seats in the cabin are Economy, some are reserved for Premium Economy. Economy seats offer roughly 28 in of legroom and are configured in a 3 x 3 layout. This means you may want to upgrade to Premium Economy or pay for seat reservation if you want to avoid sitting between two people. All passengers are permitted a carry-on bag weighing no more than 7 kg (approximately 15 lb) and a personal item.

Exclusively Airbus aircraft are flown by HK Express. The fleet is tailored to short-distance flights and includes both A320 and A321 models. The seating arrangements allow between 180 and 230 passengers to travel on each service. A sleek purple design is painted on the planes, which features a silhouette of Hong Kong city’s skyline. Many of the aircraft in the fleet are named after traditional dishes, such as milk tea (Lai Cha), noodles (Sanuki Udon), chicken wings (Tebaski), and rice noodle rolls (Coeng Fan).

HK Express information

IATA codeUO
Routes50
Top routeHong Kong to Incheon Intl Airport
Airports served26
Top airportHong Kong Intl

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