Book Hertz hire cars in Santo Domingo

Santo Domingo, Dominican Republic
26 Sep — 3 Oct
Santo Domingo, Dominican Republic
Sun 26-9
Noon
Sun 3-10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Santo Domingo

Overall rating3.8 MediocreBased on 52 reviews
Cleanliness
4.3
Comfort
4.1
Overall
3.8
Pick-up/Drop-off
3.9
Value for money
3.5

Recent reviews

Traveller rating
1
4
4
18
0
Find reviews that mention:
6.0
Pros:the drop-off was super easy. the guy in the punta cana counter was helpfull.Cons:the price and the final information to the customer. we booked the car for 160 USD and the final price was 530USD something unbelievable because the guy says that that price doesn't have the mandatory insurance, so he charged like 370USD more of the final price informed on the Kayak web page. that is very annoying because you want to pay what they told you for the first time, not with so many conditions and mandatory insurances that are not published on the web page.Reviewed 17 Feb 2021
review fromkayak
2.0
Dude Where's My Car?Pros:Absolutely Nothing!Cons:I felt like I was in a Seinfeld episode. Apparently making a reservation ahead of time and checking in ahead of time means nothing. I called before I arrived and was assured that they would have a car for me when I arrived. Instead what I got was a bunch of Hertz employees telling me that this always happens. It didn't matter that I checked in. My car was given away that morning and I had to fend for myself. No help from anyone there. At almost 10pm, my options were limited. Not having a car RUINED my weekend. I had an hour drive away from the airport and had to take a taxi which cost me almost double of having a car for the entire time. THANKS Hertz....(insert sarcastic tone here)!Reviewed 28 Dec 2015
review fromkayak
4.0
A bluff: not what we agreed on bookingPros:Just that the car was actually a car.Cons:1. Address of pick-up office was wrong on the confirmation e-mail and the Hertz website. We ended up taking a cab to a place 35 minutes away of the actual office (Hertz used to be there once) and lost half a day going back to the right spot. That's TOO BAD to start. 2. Once at the office, staff didn't recognize the price of my reservation and charged me 50 dollars extra for a drop off which was already included. 3. Staff failed on adding my FF number to the reservation despite being asked in advance to do so. Moreover, at the end of the process, she admited she forgot to do it, but refused to correct her mistake. 4. Car was not properly clean and, really, was in poor shape. Steering wheel vibrated all the time at very low speed (less than 50 kph - poor balancing) and the automatic stick made a weird sound when shifting.Reviewed 14 Oct 2015
review fromkayak
5.2
Pros:He tried to play by ear and not specific in terms of added tax and final amount. My rental said "tax included", so I didn't get it. He added more than 40% extra in taxes, even 10% extra for the Hotel Sheraton.Cons:Kayak should not advertise "all tax included" when it is not true.Reviewed 17 Oct 2020
review fromkayak
2.0
Pros:I rented the auto and purchased the insurance online linked with the rental. When I got to the airport they said that insurance was not valid and I needed to purchase additional insurance which nearly tripled the price of the rental. I refused the rental and went with another agencyCons:TransparencyReviewed 7 Mar 2021
review fromkayak
2.0
Worst Rental Experience I've Ever HadPros:Nothing. Absolutely nothing.Cons:I made a reservation through kayak for hertz in October for a rental car in Santo Domingo. When we arrived Hertz not only did not our car or reservation but they had no cars available at all. We contacted kayak and they told us it was a hertz problem. I contacted hertz and they connected me to the desk I was standing at who just told me they had no cars. We had to book a stick shift car that for $600 more than the one we reserved. We were two hours late for our connecting destination. I emailed kayak with my complaint and again they told me it is not their problem. I've never experienced a company that tries to push the blame on everyone else as much as kayak did during this experience. I travel frequently for work and will never book through hertz or kayak again.Reviewed 4 Jan 2016
review fromkayak
6.0
Pros:We arrived and we were immediately told that we would be paying $600 more than we were quoted. We were also told that it was mandatory to purchase insurance.Cons:A more accurate pricing system, so that people are prepared for the trip. It was a great difference in price that we weren’t prepared for. We needed a vehicle and didn’t have another choice as we were traveling with our two young children.Reviewed 14 Mar 2021
review fromkayak
3.6
Pros:efficient car return at Santo Domingo airportCons:I booked 2 SUVs for my family vacation to DR and when got to Santo Domingo airport I was told there were no SUVs but they could offer us 2 small cars. When I protested I was met with a shrug and told “it’s the holiday season. There are no SUVs”. It’s clear that there was never an intention to rent us SUVs and it felt like we were lured into renting from Hertz. We ended up paying close to the SUV price for the small cars we got instead. There are beach roads in DR that need SUVs. We had to avoid those. I previously rented SUVs from Avis in Santiago DR during this exact same holiday week with no issue.Reviewed 1 Jan 2019
review fromkayak
2.0
Pros:Too many hidden feesReviewed 18 Mar 2021
review fromkayak
2.0
Pros:No, they said " no cars" as the agent didn't like my good rate so I took a $200 taxi instead.Cons:If they honor their reservations then all could be well, but they do not.Reviewed 21 Mar 2021
review fromkayak
2.0
Cons:The ordered car for 6 pax was not available, even I personally spoke to the office 24 hours prior arrival and car had to be confirmed. We has to rent 2 cars for whole period, and pay double price.Reviewed 12 Apr 2021
review fromkayak
4.0
Pros:Pick up was great and has no issues, as I always expect from this company.Cons:While dropping off, the attending associate was rude and unprofessional.Reviewed 22 Apr 2021
review fromkayak

Where can I find Hertz hire cars in Santo Domingo?

Apto Inter Las Americas, Hertz car hires

Address

Apto Inter Las Americas

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 809 221 5333

Address

Ave De Los Proceres

Hours

Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 15:00
Sunday08:00 - 15:00

Phone

+1 809 221 5333

Address

Hotel Sheraton Santo Domingo

Hours

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00

Phone

+1 809 221 5333

Address

Blu Mall

Hours

Monday08:00 - 15:00
Tuesday08:00 - 15:00
Wednesday08:00 - 15:00
Thursday08:00 - 15:00
Friday08:00 - 15:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Phone

+1 809 221 5333

Good to know

Most popular location

Apto Inter Las Americas

Most popular car type

Economy

Top tips for hiring a car from Hertz in Santo Domingo

  • Economy car hires from Hertz in Santo Domingo are around 34% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Santo Domingo

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Hertz in Santo Domingo.

  • Hertz has 4 car hire locations in Santo Domingo. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes