Pros:The driver who took us from the airport to the off site office.
Cons:Agent tried putting us in an economy vehicle when we clearly ordered and paid for a compact. He insisted that the car was a compact. I called Hertz Car Company and asked them what the make and model was of the car and I was told it was an economy. The agent said that was all they had however when I went back into the office and told them I had checked with corporation he found a compact car for us. It smelled like cigarette smoke. The agent sprayed a couple of different sprays and it smelled good for one day. The rest of the time it smelled like smoke.