Recent reviews
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2.0
Nice entertainment options for each passenger (movies, tv shows etc). To start off the airline told us our standard carry on did not fit the cabins despite the luggage being a standard carry on per other airline carriers. The planes were packed full and middle seats had no leg room or spaces to store back packs. The temperature control was off. It was 84 F and the air vents were blowing out at least 85 F for the first 2 hours. On the whole I would not recommend flying this airline, you get what you pay for with this and comfort on long flights is a must.
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10.0
Icelandair's seat headrests are very comfortable for sleeping. The Reykjavik airport, although it has nice restaurants, is ill equipped to handle the number of passengers going through it!
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8.4
Clean plane. Nice crew. On time. No food service unless you paid for it al la carte. I would expect a bag of peanuts at minimum but preferably a breakfast! WiFi available... but again at a price. I would expect it free. I did not have ear-phones for the entertainment. Had to pay 8 euros to buy some! How long has that been an up fee?
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6.0
Boarding the bus was crowded, disorganized
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5.3
Lack of food for a 7hr flight
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2.0
3 hour delay. Missed connection
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9.6
The plane has great interior, food was fantastic, service was very attentive. Absolutely great. Boarding process needs to be a little better managed but overall a small complaint.
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6.0
They got us from A to B safely...I am grateful. But not a very warm and friendly bunch!
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9.6
Non Non
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9.6
Crews Too hot inside
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10.0
Icelandair's seat headrests are very comfortable for sleeping. The Reykjavik airport, although it has nice restaurants, is ill equipped to handle the number of passengers going through it!
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8.4
Clean plane. Nice crew. On time. No food service unless you paid for it al la carte. I would expect a bag of peanuts at minimum but preferably a breakfast! WiFi available... but again at a price. I would expect it free. I did not have ear-phones for the entertainment. Had to pay 8 euros to buy some! How long has that been an up fee?
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9.6
The plane has great interior, food was fantastic, service was very attentive. Absolutely great. Boarding process needs to be a little better managed but overall a small complaint.
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9.6
Non Non
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9.6
Crews Too hot inside
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2.0
Nice entertainment options for each passenger (movies, tv shows etc). To start off the airline told us our standard carry on did not fit the cabins despite the luggage being a standard carry on per other airline carriers. The planes were packed full and middle seats had no leg room or spaces to store back packs. The temperature control was off. It was 84 F and the air vents were blowing out at least 85 F for the first 2 hours. On the whole I would not recommend flying this airline, you get what you pay for with this and comfort on long flights is a must.
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6.0
Boarding the bus was crowded, disorganized
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5.3
Lack of food for a 7hr flight
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2.0
3 hour delay. Missed connection
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6.0
They got us from A to B safely...I am grateful. But not a very warm and friendly bunch!
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