Best airline
Japan Airlines Japan Airlines (JL)
Best airline
No. 1 airline in Asia-Pacific
What travellers say about Japan Airlines
"I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"
Best airline boarding
Japan Airlines Japan Airlines (JL)
Best airline boarding
No. 1 airline in Asia-Pacific
What travellers say about Japan Airlines
"Fast boarding and wonderful staff."
Best airline comfort
Japan Airlines Japan Airlines (JL)
Best airline comfort
No. 1 airline in Asia-Pacific
What travellers say about Japan Airlines
"Comfortable seats. Great airline."
Best airline crew
Japan Airlines Japan Airlines (JL)
Best airline crew
No. 2 airline in Asia-Pacific
What travellers say about Japan Airlines
"Courteous and helpful crew members."
Best airline entertainment
Japan Airlines Japan Airlines (JL)
Best airline entertainment
No. 1 airline in Asia-Pacific
What travellers say about Japan Airlines
"Great selection of media entertainment. Convenient power available at each seat including USB right in front of you."
Best airline food
Japan Airlines Japan Airlines (JL)
Best airline food
No. 1 airline in Asia-Pacific
What travellers say about Japan Airlines
"Great food options."
Find cheap flights on Japan Airlines

Find cheap flights on Japan Airlines

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Japan Airlines information

IATA code JL
Routes 294
Top route Okinawa Naha to Tokyo Haneda
Airports served 86
Top airport Tokyo Haneda

Japan Airlines traveller reviews

Pros

Cons

Traveller reviews

Overall rating

8.7 Excellent
Based on 4,471 reviews

Boarding
8.9

Comfort
8.6

Crew
9.1

Entertainment
8.6

Food
8.5

Recent reviews

Traveller rating

995
273
96
32
64
Find reviews that mention:
jal
customer service
leg room
movie selection
premium economy
good food
great service
great flight
seats were comfortable
best airline
flight crew
attendants were very friendly
crew was attentive
great crew
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Flight status

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Japan Airlines

Japan Airlines route map

Popular flight routes

Flight
Origin
Destination
Sun Mon Tue Wed Thu Fri Sat
S M T W T F S
3722
Amami
ASJ
Kagoshima
KOJ
 
3621
Fukuoka
FUK
Miyazaki
KMI
 
3595
Fukuoka
FUK
Matsuyama
MYJ
 
174
Yamagata
GAJ
Tokyo
HND
 
2412
Kagoshima
KOJ
Osaka
ITM
 
2806
Aomori
AOJ
Sapporo
CTS
 
3684
Amami
ASJ
Fukuoka
FUK
 
164
Akita
AXT
Tokyo
HND
 
2805
Sapporo
CTS
Aomori
AOJ
 
2713
Sapporo
CTS
Ozora
MMB
 
2900
Sapporo
CTS
Sendai
SDJ
 
3681
Fukuoka
FUK
Amami
ASJ
 
3581
Fukuoka
FUK
Kochi
KCZ
 
145
Tokyo
HND
Aomori
AOJ
 
163
Tokyo
HND
Akita
AXT
 
331
Tokyo
HND
Fukuoka
FUK
 
175
Tokyo
HND
Yamagata
GAJ
 
115
Tokyo
HND
Osaka
ITM
 
114
Osaka
ITM
Tokyo
HND
 
2385
Osaka
ITM
Kumamoto
KMJ
 
2411
Osaka
ITM
Kagoshima
KOJ
 
2203
Osaka
ITM
Sendai
SDJ
 
3582
Kochi
KCZ
Fukuoka
FUK
 
3634
Miyazaki
KMI
Fukuoka
FUK
 
2386
Kumamoto
KMJ
Osaka
ITM
 
3737
Kagoshima
KOJ
Amami
ASJ
 
2718
Ozora
MMB
Sapporo
CTS
 
2903
Sendai
SDJ
Sapporo
CTS
 
2214
Sendai
SDJ
Osaka
ITM
 
146
Aomori
AOJ
Tokyo
HND
 
517
Tokyo
HND
Sapporo
CTS
 
497
Tokyo
HND
Kochi
KCZ
 
431
Tokyo
HND
Matsuyama
MYJ
 
475
Tokyo
HND
Takamatsu
TAK
 
694
Miyazaki
KMI
Tokyo
HND
 
2081
Osaka
ITM
Okinawa
OKA
 
658
Amami
ASJ
Tokyo
HND
 
516
Sapporo
CTS
Tokyo
HND
 
308
Fukuoka
FUK
Tokyo
HND
 
659
Tokyo
HND
Amami
ASJ
 
279
Tokyo
HND
Izumo
IZO
 
373
Tokyo
HND
Kitakyushu
KKJ
 
695
Tokyo
HND
Miyazaki
KMI
 
637
Tokyo
HND
Kumamoto
KMJ
 
643
Tokyo
HND
Kagoshima
KOJ
 
665
Tokyo
HND
Ōita
OIT
 
905
Tokyo
HND
Okinawa
OKA
 
239
Tokyo
HND
Okayama
OKJ
 
295
Tokyo
HND
Ube
UBJ
 
280
Izumo
IZO
Tokyo
HND
 
492
Kochi
KCZ
Tokyo
HND
 
374
Kitakyushu
KKJ
Tokyo
HND
 
638
Kumamoto
KMJ
Tokyo
HND
 
644
Kagoshima
KOJ
Tokyo
HND
 
440
Matsuyama
MYJ
Tokyo
HND
 
670
Ōita
OIT
Tokyo
HND
 
906
Okinawa
OKA
Tokyo
HND
 
2088
Okinawa
OKA
Osaka
ITM
 
242
Okayama
OKJ
Tokyo
HND
 
3530
Sendai
SDJ
Fukuoka
FUK
 
476
Takamatsu
TAK
Tokyo
HND
 
296
Ube
UBJ
Tokyo
HND
 
2008
Sapporo
CTS
Osaka
ITM
 
2007
Osaka
ITM
Sapporo
CTS
 
2868
Kushiro
KUH
Sapporo
OKD
 
2869
Sapporo
OKD
Kushiro
KUH
 
3537
Fukuoka
FUK
Sendai
SDJ
 
258
Hiroshima
HIJ
Tokyo
HND
 
265
Tokyo
HND
Hiroshima
HIJ
 
157
Tokyo
HND
Misawa
MSJ
 
201
Tokyo
HND
Nagoya
NGO
 
463
Tokyo
HND
Tokushima
TKS
 
156
Misawa
MSJ
Tokyo
HND
 
3103
Nagoya
NGO
Sapporo
CTS
 
454
Tokushima
TKS
Tokyo
HND
 
3406
Sapporo
CTS
Hiroshima
HIJ
 
3114
Sapporo
CTS
Nagoya
NGO
 
3513
Fukuoka
FUK
Sapporo
CTS
 
2891
Hakodate
HKD
Okushiri
OIR
 
2746
Hakodate
HKD
Sapporo
OKD
 
208
Nagoya
NGO
Tokyo
HND
 
2890
Okushiri
OIR
Hakodate
HKD
 
2745
Sapporo
OKD
Hakodate
HKD
 
3512
Sapporo
CTS
Fukuoka
FUK
 
3403
Hiroshima
HIJ
Sapporo
CTS
 
2833
Sapporo
CTS
Hanamaki
HNA
 
3563
Fukuoka
FUK
Tokushima
TKS
 
2832
Hanamaki
HNA
Sapporo
CTS
 
213
Tokyo
HND
Shirahama
SHM
 
2347
Osaka
ITM
Izumo
IZO
 
2373
Osaka
ITM
Nagasaki
NGS
 
2346
Izumo
IZO
Osaka
ITM
 
3608
Matsuyama
MYJ
Fukuoka
FUK
 
2374
Nagasaki
NGS
Osaka
ITM
 
212
Shirahama
SHM
Tokyo
HND
 
3564
Tokushima
TKS
Fukuoka
FUK
 
2885
Sapporo
OKD
Rishiri
RIS
 
2884
Rishiri
RIS
Sapporo
OKD
 
2056
Fukuoka
FUK
Osaka
ITM
 
2236
Yamagata
GAJ
Osaka
ITM
 
613
Tokyo
HND
Nagasaki
NGS
 
573
Tokyo
HND
Obihiro
OBO
 
2235
Osaka
ITM
Yamagata
GAJ
 
2441
Osaka
ITM
Miyazaki
KMI
 
2442
Miyazaki
KMI
Osaka
ITM
 
612
Nagasaki
NGS
Tokyo
HND
 
570
Obihiro
OBO
Tokyo
HND
 
543
Tokyo
HND
Kushiro
KUH
 
542
Kushiro
KUH
Tokyo
HND
 
809
Tokyo
NRT
Taipei
TPE
     
802
Taipei
TPE
Tokyo
NRT
     
2158
Aomori
AOJ
Osaka
ITM
 
588
Hakodate
HKD
Tokyo
HND
 
589
Tokyo
HND
Hakodate
HKD
 
2157
Osaka
ITM
Aomori
AOJ
 
2057
Osaka
ITM
Fukuoka
FUK
 
2305
Osaka
ITM
Matsuyama
MYJ
 
2306
Matsuyama
MYJ
Osaka
ITM
 
2464
Amami
ASJ
Osaka
ITM
 
189
Tokyo
HND
Komatsu
KMQ
 
567
Tokyo
HND
Ozora
MMB
 
10
Tokyo
HND
Chicago
ORD
       
2465
Osaka
ITM
Amami
ASJ
 
2365
Osaka
ITM
Ōita
OIT
 
190
Komatsu
KMQ
Tokyo
HND
 
564
Ozora
MMB
Tokyo
HND
 
2364
Ōita
OIT
Osaka
ITM
 
9
Chicago
ORD
Tokyo
HND
       
48
Helsinki
HEL
Tokyo
HND
       
43
Tokyo
HND
London
LHR
       
44
London
LHR
Tokyo
HND
         
47
Tokyo
HND
Helsinki
HEL
       
2331
Osaka
ITM
Okinoshima
OKI
         
2332
Okinoshima
OKI
Osaka
ITM
         
11
Dallas
DFW
Tokyo
HND
         
746
Manila
MNL
Tokyo
NRT
         
726
Jakarta
CGK
Tokyo
NRT
         
15
Los Angeles
LAX
Tokyo
HND
         
12
Tokyo
HND
Dallas
DFW
         
6
Tokyo
HND
New York
JFK
         
16
Tokyo
HND
Los Angeles
LAX
         
723
Tokyo
NRT
Kuala Lumpur
KUL
         
17
Vancouver
YVR
Tokyo
NRT
           
34
Bangkok
BKK
Tokyo
HND
           
46
Paris
CDG
Tokyo
HND
           
408
Frankfurt am Main
FRA
Tokyo
NRT
         
26
Hong Kong
HKG
Tokyo
NRT
           
5
New York
JFK
Tokyo
HND
         
407
Tokyo
NRT
Frankfurt am Main
FRA
         
29
Tokyo
NRT
Hong Kong
HKG
           
18
Tokyo
NRT
Vancouver
YVR
         
2174
Akita
AXT
Osaka
ITM
 
2173
Osaka
ITM
Akita
AXT
 
45
Tokyo
HND
Paris
CDG
         
2184
Hanamaki
HNA
Osaka
ITM
 
2183
Osaka
ITM
Hanamaki
HNA
 
2243
Osaka
ITM
Niigata
KIJ
 
2244
Niigata
KIJ
Osaka
ITM
 
554
Asahikawa
AKJ
Tokyo
HND
 
553
Tokyo
HND
Asahikawa
AKJ
 
752
Hanoi
HAN
Tokyo
NRT
           
745
Tokyo
NRT
Manila
MNL
           
750
Ho Chi Minh City
SGN
Tokyo
NRT
           
820
Dalian
DLC
Tokyo
NRT
           
829
Tokyo
NRT
Dalian
DLC
           
58
Tokyo
NRT
San Francisco
SFO
           
70
Ho Chi Minh City
SGN
Tokyo
HND
           
57
San Francisco
SFO
Tokyo
NRT
           
61
Los Angeles
LAX
Tokyo
NRT
             
711
Tokyo
NRT
Singapore
SIN
             
708
Bangkok
BKK
Tokyo
NRT
           
812
Kaohsiung
KHH
Tokyo
NRT
           
811
Tokyo
NRT
Kaohsiung
KHH
           
62
Tokyo
NRT
Los Angeles
LAX
           
724
Kuala Lumpur
KUL
Tokyo
NRT
       
3795
Kagoshima
KOJ
Tokunoshima
TKN
     
3794
Tokunoshima
TKN
Kagoshima
KOJ
     
725
Tokyo
NRT
Jakarta
CGK
           

Overview of Japan Airlines

Although JAL is headquartered in Japan and has 4 primary airport hubs within the country, it travels to over 30 additional international destinations, with many of them being found in North America, Europe, Oceania, and Asia. For those interested in going to another country in Asia, you can choose from places such as China, Hong Kong, and South Korea. To go to Europe instead, you can fly to Italy, France, and Denmark.

When flying with this airline, there are four classes for you to choose from: Economy Class, Premium Economy Class, Business Class, and First Class. Economy Class and Premium Economy Class both provide basic services, but Premium Economy seats are larger and have additional legroom. If you fly Business Class, you will have a seat that folds into a twin bed, a gourmet meal, and free alcoholic beverages. First Class includes additional luxuries, such as a private sleeping pod and access to the airline lounge while waiting for your flight to board.

JAL is a member of oneworld, an airline alliance that includes companies such as Cathay Pacific, American Airlines, and British Airways. They also have code share agreements with many additional businesses, such as Fiji Airways, Air France, Iberia, and Qantas.

This airline has an extensive fleet of over 150 aircraft, with a majority of the planes either Boeing, Airbus, or Mitsubishi. The Boeing 737-800 is used most frequently by the company, as it is intended for middle-range flights and fits approximately 120 to 145 passengers. For larger international flights, the Boeing 777-300 is more commonly used, as it can fit up to 500 individuals.

Japan Airlines Cancellation Policy

As the situation changes with coronavirus (COVID-19), Japan Airlines will continually update its policies accordingly. Please contact Japan Airlines directly for the latest information about cancellation fees. You can find the most up-to-date information on Japan Airlines policies here: Japan Airlines Travel Advisories & Policies
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
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Economy
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