Best airline
Japan Airlines Japan Airlines (JL)
Best airline
No. 1 airline in Asia-Pacific
What travellers say about Japan Airlines
"I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"
Best airline boarding
Japan Airlines Japan Airlines (JL)
Best airline boarding
No. 1 airline in Asia-Pacific
What travellers say about Japan Airlines
"Fast boarding and wonderful staff."
Best airline comfort
Japan Airlines Japan Airlines (JL)
Best airline comfort
No. 1 airline in Asia-Pacific
What travellers say about Japan Airlines
"Comfortable seats. Great airline."
Best airline crew
Japan Airlines Japan Airlines (JL)
Best airline crew
No. 2 airline in Asia-Pacific
What travellers say about Japan Airlines
"Courteous and helpful crew members."
Best airline entertainment
Japan Airlines Japan Airlines (JL)
Best airline entertainment
No. 1 airline in Asia-Pacific
What travellers say about Japan Airlines
"Great selection of media entertainment. Convenient power available at each seat including USB right in front of you."
Best airline food
Japan Airlines Japan Airlines (JL)
Best airline food
No. 1 airline in Asia-Pacific
What travellers say about Japan Airlines
"Great food options."
Find cheap flights on Japan Airlines

Find cheap flights on Japan Airlines

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Japan Airlines information

IATA code JL
Routes 289
Top route Okinawa Naha to Tokyo Haneda
Airports served 85
Top airport Tokyo Haneda

Japan Airlines traveller reviews

Pros

Cons

Traveller reviews

Overall rating

8.7 Excellent
Based on 4,475 reviews

Boarding
8.9

Comfort
8.6

Crew
9.0

Entertainment
8.5

Food
8.4

Recent reviews

Traveller rating

997
273
97
32
63
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Japan Airlines

Japan Airlines route map

Overview of Japan Airlines

Although JAL is headquartered in Japan and has 4 primary airport hubs within the country, it travels to over 30 additional international destinations, with many of them being found in North America, Europe, Oceania, and Asia. For those interested in going to another country in Asia, you can choose from places such as China, Hong Kong, and South Korea. To go to Europe instead, you can fly to Italy, France, and Denmark.

When flying with this airline, there are four classes for you to choose from: Economy Class, Premium Economy Class, Business Class, and First Class. Economy Class and Premium Economy Class both provide basic services, but Premium Economy seats are larger and have additional legroom. If you fly Business Class, you will have a seat that folds into a twin bed, a gourmet meal, and free alcoholic beverages. First Class includes additional luxuries, such as a private sleeping pod and access to the airline lounge while waiting for your flight to board.

JAL is a member of oneworld, an airline alliance that includes companies such as Cathay Pacific, American Airlines, and British Airways. They also have code share agreements with many additional businesses, such as Fiji Airways, Air France, Iberia, and Qantas.

This airline has an extensive fleet of over 150 aircraft, with a majority of the planes either Boeing, Airbus, or Mitsubishi. The Boeing 737-800 is used most frequently by the company, as it is intended for middle-range flights and fits approximately 120 to 145 passengers. For larger international flights, the Boeing 777-300 is more commonly used, as it can fit up to 500 individuals.

Japan Airlines Cancellation Policy

As the situation changes with coronavirus (COVID-19), Japan Airlines will continually update its policies accordingly. Please contact Japan Airlines directly for the latest information about cancellation fees. You can find the most up-to-date information on Japan Airlines policies here: Japan Airlines Travel Advisories & Policies
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
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