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Pros: Everything was amazing! Crew was helpful, thoughtful and kind.

Cons: Nothing. It was great. Strongly recommend.

Pros: It was great...

Cons: Lavatories on domestic flights in Japan are tiny. Like, super duper tiny.

Pros: The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park.

Cons: Not one thing.

Pros: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Cons: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Pros: The crew was great and entering and exiting the plane was quick.

Cons: The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally.

Pros: Love everything

Cons: None

Pros: Crew was amazing, food was great.

Cons: None

Pros: The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting.

Cons: The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner.

Pros: The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting.

Cons: The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife.

Pros: Very friendly and accommodating crew.

Pros: 3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well

Cons: Nothing really other then maybe a better selection of movies but I am not picky Great flight

Cons: Good

Cons: Better food

Pros: The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again.

Cons: I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price.

Pros: Great service for economy. Very attentive flight attendants.

Pros: Amazing crew

Cons: Perfect

Cons: The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable.

Cons: The Entertainment screen could have been larger.

Economy Review

Pros: Flight went well and was on time. 2nd best experience for economy seat.

Pros: Nothing to complaint. Excellent airline nowadays

Pros: Professional and friendly crew. Food was excellent

Pros: Professional and friendly crew

Cons: Food quality from Jakarta is bad

Pros: Crew was professional and friendly

Cons: Continuous improvement

Pros: Delay of check in with upgrade

Cons: Very professional and friendly crew. Food quality was excellent.

Cons: Electricity didn’t work in my pod

Pros: 33" seats

Cons: nothing

Pros: 33" seats

Cons: nothing

Pros: It wasn't JAL it was American.

Pros: Typical JAL, nearly everything was fantastic.

Cons: I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats.

Pros: The crew was organized and efficient.

Cons: Entertainment: movie choices were limited.

Pros: The crew was efficient and very helpful.

Cons: Entertainment choices of selected movies were limited.

Pros: Seat super comfy

Cons: All okay