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10.0
Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome. I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable.
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10.0
Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome. I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable.
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10.0
Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9 The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand.
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2.0
The flight from Jakart to Japan, Japan to Chicago, was not a problem. Although thr food was typical plane food. My brother and his wife had to wait 12 hrs for plane delay,just to hear that AA canceled all flight for that date. The crew told my brother and his wife to wait for another12 hours which is the next morning, for next flight. My brother decided to just take a rental car to KZO, and was going to just take their luggage from the airline, but the AA crew would not let them did so, and was really rude. It was very traumatic experience for the both of them and other passangers of how bad they treated this plane delay/cancellation issue. One passenger with baby was having a panic attack, but nothing was done. So far, no compensation, or apology email has been sent. Will never take this airline anymore. We are done.
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10.0
Courteous and helpful crew members and I liked the delicious meal served during our flight. Nothing.
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9.0
The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed.
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8.0
The workers are always wonderful. Food was not as good as in the passed.
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10.0
Great flight, great staff. The food wasn't bad either.
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7.6
Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight. No food offered, not even a biscuit, only very basic drink selection.
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10.0
Everything was perfect! Thank you for a great experience!
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10.0
Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome. I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable.
review from
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10.0
Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome. I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable.
review from
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10.0
Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9 The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand.
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10.0
Courteous and helpful crew members and I liked the delicious meal served during our flight. Nothing.
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9.0
The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed.
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8.0
The workers are always wonderful. Food was not as good as in the passed.
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10.0
Great flight, great staff. The food wasn't bad either.
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10.0
Everything was perfect! Thank you for a great experience!
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