
Jet Airways traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.6
Cons: The airplane was very warm and there was no air circulation
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10.0
Pros: Everything
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4.6
Pros: Jet Airways Crew not friendly at all and not courteous at all...
Cons: The professionalism of the crew...
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2.0
Cons: Sanitation was non existent. Plane could have used a nice ckeaning
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2.6
Pros: Nothing really.
Cons: The aircraft was old. The screen quality was terrible. It would not stay up and would fall and hit my knee. Most airlines provide a menu so you know what services will take place and when. This aircraft had none of that.
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2.0
Cons: U guys confirmed the ticket but when I went to the airport the flight was already cancelled
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4.3
Pros: Early arrival of flight. Prompt baggage delivery. Good experience checking in.
Cons: Food that I could eat! And poor experience with security screening of baggage and second security check by the airline.
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3.3
Pros: Nothing much to like.
Cons: Very cramped up seating. Entertainment system not working. Food quality pathetic.
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7.3
Cons: Wifi
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4.0
Pros: Flight was late everyone on the flight was given a sandwich of choice but me the flight attendant said my ticket didn't include any food
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8.0
Cons: Food.
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3.6
Pros: Nothing really
Cons: Cramped seats; food was subpar and uncooked rice. Movie selection is old and needs to be refreshed
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0.0
Cons: Being in time would be a start. First the flight times were changed from 7:45 am to 10:50 am and now it is 11:03 am and there is no indication when the flight is coming
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10.0
Pros: Excellent ground staff and amazing in flight crew
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2.0
Pros: Nothing because I canceled my flight on priceline.com
Cons: Nothing because I canceled my flight on priceline.com
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9.0
Pros: Crew amazing and seat comfortable
Cons: Overall is good
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5.0
Pros: Friendly crew
Cons: Amount of knee room in seat, quality of food wasn’t great either
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4.3
Cons: In flight entertainment was broken. Crew clueless to solve issue. Seats very uncomfortable. Airline has deteriorated since previous flights I have taken with it.
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2.0
Pros: As many complet not proper reply from your side
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4.3
Pros: Delhi Mumbai London in jet I ws not happy at all with in flight service and I am a gold member of jet They don't care : virgin ws amazing from London to washington:
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5.3
Pros: clean plane
Cons: power outlets, better food, more space between seat rows
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6.0
Pros: Efficient service and boarding
Cons: Really old plane with questionable maintenance
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9.6
Pros: Ok
Cons: Ok
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8.6
Pros: The seat was good. The crew were kind and courteous.
Cons: The flight was full and boarding was chaotic. It seemed to take forever.
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8.6
Pros: Yes
Cons: More leg space
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6.0
Pros: Quick check in Check in staff at Changi was helpful. Quick boarding
Cons: One of the crew members literally threw the water bottle at me when I asked for it. Lack of courtesy.
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5.3
Pros: The in-flight crew good. Service good. The lounge good.
Cons: The check in at Mumbai airport poor. Woman not friendly or attentive. Not professional. She wanted to play on her phone instead. Overcharged for excess luggage. Ticket did not show correct terminal! Put it! My suitcase was damaged on arrival and no staff on arrival to handle matter.
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9.2
Cons: More leg riom
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9.6
Pros: Good experience
Cons: Food
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8.3
Pros: Overall it was a good experience
Cons: Boarding
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9.0
Pros: Crew and support
Cons: The food could have been better and the comfort in stead or spaces needs more work
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10.0
Pros: Amazing crew. Excellent food and beverages. On time departure and arrival.
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9.6
Pros: Amazing crew. Excellent food and beverages. On time departures and arrival.
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7.6
Cons: Boarding process was chaotic. The flight was full and everyone wanted to board the plane at the same time.
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6.4
Pros: Allow guitars on board.
Cons: Messy check-in and boarding.
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6.0
Cons: Check in person was very rude
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10.0
Pros: ...
Cons: ...
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5.3
Pros: Not
Cons: May be
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7.0
Cons: The food could have been better. Also, we didn’t receive our bags upon arrival in SFO.
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2.0
Pros: Nothing
Cons: Dirty and crew is not polite
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10.0
Pros: Yes.
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8.6
A good flight
Pros: Check-in and boarding were very quick.
Cons: The flight felt a bit cramped. I was not happy about the lack of onboard entertainment. I did not want to use my device to stream for several hours as it would consume a lot of battery power.
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4.6
Pros: It was a typical economy flight.
Cons: Entertainment choices were limited and the system difficult to use. The food was pretty awful, even for an economy flight.
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7.6
Cons: I’m 6’ tall, and the seats were too short to be comfortable.
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7.3
Cons: My pillow was so dirty that I didn’t dare use it. It’s a long high flight, and thus very cold. The blanket was much thinner than SLC—> AMS
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5.0
Cons: Cramped cabin
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2.0
Cons: no wheel chair was provided for my husband and crew did not bother. have complained to the singapore office and jet airways complain no. yesterday. so far no one has called back nor any apology. he was struggling to walk as he s an asthama patient at changi general hospital
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2.0
Cons: No wheel chair was provided for my husband and the crew did nothing to get us one. I have complained to the Singapore office and airport no too. My struggled all the way to the taxi stand. As it is he is already an asthma patient. I met the crew at the immigration and they walked away.
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7.3
New planes please
Pros: I love the crew. They go out of their way to make you as comfortable as possible, even though, I'm sure, they have other things to worry about.
Cons: New aircrafts please. So I can charge my tablet or mobile and keep myself entertained. And since we are on entertainment, I think it is time for a review of your selection.
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8.3
Legroom
Pros: Crisp boarding
Cons: The legroom is appalling!
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2.0
Pros: Nothing
Cons: Creemw fighting with the passengers. Flight getting delayed by an hour
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10.0
Good experience
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3.3
Cons: Very old and dirty Plane. Business class seats are in bad shape and broken.
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2.0
Pathetic service
Pros: Day before departure I booked my seat through jet airways webcheck in & when I enter to the flight the changed my seat & when I spoke to the crew members they said we can’t do anything so my experience was very bad even though seats were so congested I was very uncomfortable through out the whole journey
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8.0
On time
Pros: Started on time. Landed on time.
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6.3
Flight delayed twice
Pros: Friendly staff
Cons: Flight delayed twice
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2.0
Pros: Nothing
Cons: Zero
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4.0
Bad service
Pros: .
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2.0
Bad service
Pros: Crew member rakhi had a smile on her face and was very polite. Thank you
Cons: Crew deermala was very rude and u necessarily making faces at passengers from the time they boarded the flight. Even if someone just asked for a glass of water.
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3.6
Cons: No tv. Crew seemed unorganised. Luggage did not arrive . All my clothes in my bag did not arrive. Are you goingto reimburse for clothes purchases?? My trip is for 4 days and I paid close to $1900 for the ticket and still need to deal with this!!
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10.0
Pros: Everything
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10.0
Pros: Excellent ground staff and amazing in flight crew
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9.0
Pros: Crew amazing and seat comfortable
Cons: Overall is good
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9.6
Pros: Ok
Cons: Ok
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8.6
Pros: The seat was good. The crew were kind and courteous.
Cons: The flight was full and boarding was chaotic. It seemed to take forever.
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8.6
Pros: Yes
Cons: More leg space
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9.2
Cons: More leg riom
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9.6
Pros: Good experience
Cons: Food
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9.0
Pros: Crew and support
Cons: The food could have been better and the comfort in stead or spaces needs more work
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10.0
Pros: Amazing crew. Excellent food and beverages. On time departure and arrival.
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9.6
Pros: Amazing crew. Excellent food and beverages. On time departures and arrival.
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10.0
Pros: ...
Cons: ...
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10.0
Pros: Yes.
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8.6
A good flight
Pros: Check-in and boarding were very quick.
Cons: The flight felt a bit cramped. I was not happy about the lack of onboard entertainment. I did not want to use my device to stream for several hours as it would consume a lot of battery power.
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10.0
Good experience
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7.3
Cons: Wifi
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8.0
Cons: Food.
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8.3
Pros: Overall it was a good experience
Cons: Boarding
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7.6
Cons: Boarding process was chaotic. The flight was full and everyone wanted to board the plane at the same time.
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7.0
Cons: The food could have been better. Also, we didn’t receive our bags upon arrival in SFO.
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7.6
Cons: I’m 6’ tall, and the seats were too short to be comfortable.
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7.3
Cons: My pillow was so dirty that I didn’t dare use it. It’s a long high flight, and thus very cold. The blanket was much thinner than SLC—> AMS
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7.3
New planes please
Pros: I love the crew. They go out of their way to make you as comfortable as possible, even though, I'm sure, they have other things to worry about.
Cons: New aircrafts please. So I can charge my tablet or mobile and keep myself entertained. And since we are on entertainment, I think it is time for a review of your selection.
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8.3
Legroom
Pros: Crisp boarding
Cons: The legroom is appalling!
review from -
8.0
On time
Pros: Started on time. Landed on time.
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3.6
Cons: The airplane was very warm and there was no air circulation
review from -
4.6
Pros: Jet Airways Crew not friendly at all and not courteous at all...
Cons: The professionalism of the crew...
review from -
2.0
Cons: Sanitation was non existent. Plane could have used a nice ckeaning
review from -
2.6
Pros: Nothing really.
Cons: The aircraft was old. The screen quality was terrible. It would not stay up and would fall and hit my knee. Most airlines provide a menu so you know what services will take place and when. This aircraft had none of that.
review from -
2.0
Cons: U guys confirmed the ticket but when I went to the airport the flight was already cancelled
review from -
4.3
Pros: Early arrival of flight. Prompt baggage delivery. Good experience checking in.
Cons: Food that I could eat! And poor experience with security screening of baggage and second security check by the airline.
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3.3
Pros: Nothing much to like.
Cons: Very cramped up seating. Entertainment system not working. Food quality pathetic.
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4.0
Pros: Flight was late everyone on the flight was given a sandwich of choice but me the flight attendant said my ticket didn't include any food
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3.6
Pros: Nothing really
Cons: Cramped seats; food was subpar and uncooked rice. Movie selection is old and needs to be refreshed
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0.0
Cons: Being in time would be a start. First the flight times were changed from 7:45 am to 10:50 am and now it is 11:03 am and there is no indication when the flight is coming
review from -
2.0
Pros: Nothing because I canceled my flight on priceline.com
Cons: Nothing because I canceled my flight on priceline.com
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5.0
Pros: Friendly crew
Cons: Amount of knee room in seat, quality of food wasn’t great either
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4.3
Cons: In flight entertainment was broken. Crew clueless to solve issue. Seats very uncomfortable. Airline has deteriorated since previous flights I have taken with it.
review from -
2.0
Pros: As many complet not proper reply from your side
review from -
4.3
Pros: Delhi Mumbai London in jet I ws not happy at all with in flight service and I am a gold member of jet They don't care : virgin ws amazing from London to washington:
review from -
5.3
Pros: clean plane
Cons: power outlets, better food, more space between seat rows
review from -
6.0
Pros: Efficient service and boarding
Cons: Really old plane with questionable maintenance
review from -
6.0
Pros: Quick check in Check in staff at Changi was helpful. Quick boarding
Cons: One of the crew members literally threw the water bottle at me when I asked for it. Lack of courtesy.
review from -
5.3
Pros: The in-flight crew good. Service good. The lounge good.
Cons: The check in at Mumbai airport poor. Woman not friendly or attentive. Not professional. She wanted to play on her phone instead. Overcharged for excess luggage. Ticket did not show correct terminal! Put it! My suitcase was damaged on arrival and no staff on arrival to handle matter.
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6.4
Pros: Allow guitars on board.
Cons: Messy check-in and boarding.
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6.0
Cons: Check in person was very rude
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5.3
Pros: Not
Cons: May be
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2.0
Pros: Nothing
Cons: Dirty and crew is not polite
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4.6
Pros: It was a typical economy flight.
Cons: Entertainment choices were limited and the system difficult to use. The food was pretty awful, even for an economy flight.
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5.0
Cons: Cramped cabin
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2.0
Cons: no wheel chair was provided for my husband and crew did not bother. have complained to the singapore office and jet airways complain no. yesterday. so far no one has called back nor any apology. he was struggling to walk as he s an asthama patient at changi general hospital
review from -
2.0
Cons: No wheel chair was provided for my husband and the crew did nothing to get us one. I have complained to the Singapore office and airport no too. My struggled all the way to the taxi stand. As it is he is already an asthma patient. I met the crew at the immigration and they walked away.
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2.0
Pros: Nothing
Cons: Creemw fighting with the passengers. Flight getting delayed by an hour
review from -
3.3
Cons: Very old and dirty Plane. Business class seats are in bad shape and broken.
review from -
2.0
Pathetic service
Pros: Day before departure I booked my seat through jet airways webcheck in & when I enter to the flight the changed my seat & when I spoke to the crew members they said we can’t do anything so my experience was very bad even though seats were so congested I was very uncomfortable through out the whole journey
review from -
6.3
Flight delayed twice
Pros: Friendly staff
Cons: Flight delayed twice
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2.0
Pros: Nothing
Cons: Zero
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4.0
Bad service
Pros: .
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2.0
Bad service
Pros: Crew member rakhi had a smile on her face and was very polite. Thank you
Cons: Crew deermala was very rude and u necessarily making faces at passengers from the time they boarded the flight. Even if someone just asked for a glass of water.
review from -
3.6
Cons: No tv. Crew seemed unorganised. Luggage did not arrive . All my clothes in my bag did not arrive. Are you goingto reimburse for clothes purchases?? My trip is for 4 days and I paid close to $1900 for the ticket and still need to deal with this!!
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Jet Airways contact information
- 9W IATA code
- +91 11 3989 3333 Call
- jetairways.com Visit