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Pros: Allow guitars on board.

Cons: Messy check-in and boarding.

Cons: Check in person was very rude

Pros: Not

Cons: May be

Pros: Nothing

Cons: Dirty and crew is not polite

Pros: It was a typical economy flight.

Cons: Entertainment choices were limited and the system difficult to use. The food was pretty awful, even for an economy flight.

Cons: Cramped cabin

Cons: no wheel chair was provided for my husband and crew did not bother. have complained to the singapore office and jet airways complain no. yesterday. so far no one has called back nor any apology. he was struggling to walk as he s an asthama patient at changi general hospital

Cons: No wheel chair was provided for my husband and the crew did nothing to get us one. I have complained to the Singapore office and airport no too. My struggled all the way to the taxi stand. As it is he is already an asthma patient. I met the crew at the immigration and they walked away.

Pros: Nothing

Cons: Creemw fighting with the passengers. Flight getting delayed by an hour

Cons: Very old and dirty Plane. Business class seats are in bad shape and broken.

Pathetic service

Pros: Day before departure I booked my seat through jet airways webcheck in & when I enter to the flight the changed my seat & when I spoke to the crew members they said we can’t do anything so my experience was very bad even though seats were so congested I was very uncomfortable through out the whole journey

Flight delayed twice

Pros: Friendly staff

Cons: Flight delayed twice

Pros: Nothing

Cons: Zero

Bad service

Pros: .

Bad service

Pros: Crew member rakhi had a smile on her face and was very polite. Thank you

Cons: Crew deermala was very rude and u necessarily making faces at passengers from the time they boarded the flight. Even if someone just asked for a glass of water.

Cons: No tv. Crew seemed unorganised. Luggage did not arrive . All my clothes in my bag did not arrive. Are you goingto reimburse for clothes purchases?? My trip is for 4 days and I paid close to $1900 for the ticket and still need to deal with this!!

Cons: Very old aircraft- very cramped for international flight .

Pros: Not that great.

Cons: It might be respectsd airline but timely departure is not followed at all. Food was horrible - and only watered down tea/ coffee for drink options. Will avails if possible.

Pros: Better food and service to be served during flight

Delayed on both sectors and Jet unapologetic

Pros: Leg space on premiere

Cons: The fact that jet was so laid back about delays and thought it was ok to keep customers waiting for hours on end

Cons: My bag was misplaced, was not transferred from London to Mumbai on my flight. The bag arrived 1 day later and despite giving the officials clear instructions that I will come to the airport to pick up my bag, the bag was sent out for delivery. I spent an hour trying to get to the airport only to find out that the bag has been dispatched to my address. I am yet to receive my bag. Very very disappointed.

Flight cancelled and forced to depart 2 days late

Cons: My flight was cancelled. I was forced to leave 2 days later than planned. I was offered no compensation. My holiday plans were dashed because I was not able to arrive in time to spend Christmas with my friends or go together with them on our planned trip.

Flight cancelled and forced to depart 2 days late

Cons: I was forced to reschedule this flight and depart 2 days later than planned because the first leg of my scheduled flight was cancelled. Again, I received no compensation.

Cons: Bad service from Virgin Atlantic and Jet Airways I missed my connection from DHL to BOM. Rude and arrogant agents of both airlines

Not bad but not great

Pros: The food on the plane was good. I had an exit seat so lots of room but the seat itself was not that comfortable.

Cons: The choice of movie selection was quite poor. Not that many new Hollywood movies a lot of old classics. Also I didn't get a head set and had to use my own. Dinner was good. The breakfast roll was just ok

Pros: Crew was patient with all, especially an annoying mouth organ player who was drunk and seemed very antisocial and loud.

Cons: Food wasn't good, I get acidity everytime I eat Jet airways food. Still they served Hindu which was good. No entertainment. I was told app to be downloaded, but needed internet to download it.

Delayed Baggages

Pros: Good Staff bur not fully equipped to support passengers.

Cons: Delayed baggage though we specifically asked if our bags are loaded and told that it is.

Good food!

Pros: Good food. On time arrival.

Cons: No legroom at all. Chaotic boarding.

Cons: I missed the flight

Inordinate delay in take off

Pros: If the connection flight was already late then why all the passengers were boarded 2 hours before actual boarding? Poor management by Jet.

Bad experience

Cons: Nobody likes flight delays Airport is below standard Faciity is not so good No services No smoking area. Once you get in, you are trapped and can’t go out of the treminal Flight delayed for 85 min Lost my both connection flights to DXB then to CAI Had to purchase new tickets on another operator to reach Cairo on same day Seats very narrow

Cons: Flight delayed Bad management. Bad food. Stomach upset after having food on flight Poor service. Never fly jet airways!

Too short transfer time, Crude and Rough hospitality at AMS

Cons: Too short connection time. Security Check during transfer was very bad. Taken the small carry on away from passengers even when there is space in the cabin inside, and they put the carry on into the checked-in baggage. Food is very bad. Lost one Checked-in Baggage, realized it when reached Mumbai.