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Cons: I was charged for the extra kgs, as per the ticket it was mentioned 23kgs of baggage is allowed on each ticket, but Jet Airways charged me extra amount on each bag, costing me another 7500 INR at the Delhi airport. I have booked 2 tickets from Kayak and both were charged extra. Horrible experience.

Pros: The flight was alright and on time. Actually landed ahead of schedule.

Cons: Checking in was a mess. There was a struggle to get passengers checked in especially those who came late were made to skip ahead of everyone in line and us who were there early enough end up getting delayed as well. There were 4 flight attendants serving economy on this 737 and they were all over the place. Delayed in serving everyone and trying to rush towards the end cleaning up just before landing.

Jet Airways Service Quality Going Down

Pros: Seat Assignments were not done due to overbooking of flight. Given Emergency Riw seat finally but seat was damaged. Cushion not staying on seat. Food service was slow and unresponsive- ran out of food non-veg and staff were playing favorites with giving out food. Quality has progressively been declining and this flight sealed the deal for me - Vistara airlines from now on.

Cons: See above

Jet airways domestic flight 9W307 on 27rh August 2017

Pros: On time service

Cons: Request for Oriental vegetarian not served