|Top route||Granadilla Tenerife-Sur to Manchester|
All very smooth and on time
Very good flight. Great head steward
The plane was late in so we were late leaving. The plane had been cleaned and was tidy, the staff were welcoming. Our standard seat had good legroom but after an hour or so of sitting, the Seat started to feel uncomfortable. We didn’t have any food so can’t comment on that and there was no entertainment available. We did buy some duty-free goods and the prices are good. We made up the lost time and landed slightly early.
Nice seats with matching colour coded seat belts to make it easy to identify the correct two parts.
Delays again with jet2 getting regular now
Cannot fault Jet 2 service
We waited about an hour outside the aerport building after boarding by the gate waiting to board the plane. the plane wasnt there yet.... It was freezing, 8 degree Celsius, barely chairs to sit, no staff to ask question, no screen with information.... The plane arrived, after about forty fives minutes wait there, and until it was emptied, passengers, suitcases.... only then we allowed on board. there was there babies, and older people, besides of the rest of the passengers. it took me over an hour to recover from the freeze. It was a disaster. I don't understand how the airport crew decided to do boarding by the gate forty five minutes before the plane landed. would love to hear a reply from you. i will send this message to PAPHOS INTL AIRPORT as well.
Boarding lanes should have been better organised..as it always becomes a free for all..
Flight was first class Experience at Edinburgh Airport was appalling
great airline - puts others to shame
The flight was first class the experience on landing in Edinburgh was not Crammed into a bus and held on tarmac for 15 minutes followed by just under 1 hour to clear passport control Only one flight at that time Disappointing!!!
Left on time arrived early first class ground and air crew
Smooth process, great in flight crew you wouldn’t want to travel more than 3.5 hrs with them as the seats are slightly hard
Pros: Crew was attentive
Cons: The seats are awfully tight and no padding The plane was delayed for almost 3 hours while we were on it because of some air conditioning issue
Cons: Not much. Outside influences not under their control
Cons: Everything is made easy....
Pros: Simple checking with baggage etc
Cons: More leg room
Cons: It was freezing on the plane everyone had hoods up and coats on.
Pros: Seats and legroom very good for a budget airline. Crew very good.
Cons: Boarding in Naples was dire
Cons: Seats don't recline
Pros: Crew were good, no issues. Flight was prompt and easy.
Cons: A few too many announcements and promotions for buying stuff on board.
Pros: Comfortable flight
Cons: Alanya airport puts you through security 3 times. If they want to do this at the gate including hand searching they need to employ more staff to speed up the process. Food and drink at the airport is expensive
Pros: That it's over
Cons: People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats.
Cons: Food options are very bad & there are no TVs on the plane but otherwise this was an excellent flight & a seamless holiday transfer from the moment that we arrived.
Pros: Nice plane and well trained crew, will fly them again, without any doubt
Pros: Boarding well organised, cfrew friendly.
Cons: Announcements too frequent and very loud.
Cons: Missed the need to add luggage to both inward and outbound journey, that got excessively charged on the way back. Have never had to select luggage allowances both ways, clearly we want to bring our luggage back! + why should it cost twice as much to add to the hold when paying at the airport, rip of
Pros: Amazing customer service from the moment we arrived at the airport, throughout the checkin process and on the plane. Really extraordinarily amazing given that it was the Saturday of half-term. Cannot praise highly enough.
Cons: I canot think of any single fault at all.
On board Jet2 flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the Jet2 assistance team will most likely ask you to pay extra for checked luggage.
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