Traveller reviews
Overall rating
6.5
Good
Based on 686 reviews
Boarding
6.7
Comfort
7.2
Crew
7.5
Entertainment
6.8
Food
6.3
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JetBlue information
| IATA code | B6 |
|---|---|
| Routes | 563 |
| Top route | New York John F Kennedy Intl to Boston Logan Intl |
| Airports served | 108 |
| Top airport | New York John F Kennedy Intl |
JetBlue traveller reviews
Pros
"The great services as always."
(in 137 reviews)
"Generous portion of free snacks."
(in 243 reviews)
"Crew was friendly and accomodating."
(in 835 reviews)
Cons
"Arrived 17 minutes early too!"
(in 21 reviews)
"Free WiFi and seat comfort!"
(in 45 reviews)
"Flight was 6 hours late."
(in 243 reviews)
Recent reviews
Traveller rating
4650
1525
1064
1035
36
Find reviews that mention:
flight attendants
great flight
crew was great
delayed flight
seats were comfortable
free snacks
flight entertainment
tv was not working
jet blue
leg room
hour late
great service
free wifi
two hours
arrived early
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2.0
Waited half hour to de-plane.
review from
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2.0
No AC working on this plane. We spent 2 hour sitting on a still plane at 80* F with no answers. This has been the worst flight experience I’ve ever had.
review from
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2.0
Plane was 2 hrs late. They notified us by app but said still get there in time for original takeoff. It had not even left for its 2 hr flight down to us so how could it get to us in time? Thanks to flight aware I can see where planes are. After an hour of slow boarding. Announcement “maintenance issue”. We waited in our seats at the gate an hour for someone to tape (literally!) the fuselage door shut, the spring broke. Ugh!!
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2.0
3 hours late taking off. No text or app notification until 9 mins past security. What has happened to JetBlue??? Boarding with them so painfully slow also, took an hour!
review from
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6.0
Screen on my seat kept on and off like a disco strobe, even when system was rebooted. So entertainment was non existent for me. I did let the crew know but they weren’t able to do anything about it. Other than that everything was fine.
review from
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6.0
Crew - horrible management from Boarding to in flight service as well. Crew asked to board by Group A, then B,….that is front of plane and it took forever to have everyone seated. We were in line for quite long time 10-15 mins. Boarding should be from back of plane in small planes to make it easier for everyone to be seated. Once we were in the plane the staff threw our bags down without realizing there were enough space in overhead bins. The air pressure was so low they it was very uncomfortable, felt sick. Terrible terrible MCO to EWR trip. I am very disappointed from JetBlue.
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2.0
Flight was delayed, boarding process took an extra hour, screaming kids on the plane the ENTIRE flight while kicking my seat deplaning also took forever
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2.0
A 3 hours delay!!!!!!!
review from
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10.0
A joy to fly on JetBlue
review from
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6.0
The waiting was too long
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2.0
Pilot called out therefore our flight was delayed at 8 hours!!!
review from
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8.0
Seats were comfortable and crew was lovely. Bathrooms were clean. Wi-Fi was spotty at best. If you’re not going to have it, don’t offer it.
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10.0
I was able to sleep throughout the whole flight
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10.0
There seem to have been a lot of chaos with the workers in the LAX terminal.…
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2.0
Layover arrival was late. They didn't wait for us. Then no slots avaliable for 2 days. Lost 2 days of vaca.
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10.0
Flight left gate 8 minutes ahead of schedule and arrived 30 minutes early! What could be better than that! Crew was excellent too.
review from
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10.0
That the first time I fly with jet blue and it was great and satisfied
review from
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10.0
everything was excellent
review from
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6.0
WiFi didn’t work Jetway wasn’t working so we were delayed getting off the plane.
review from
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10.0
Flight was ontime...crew was very professional
review from
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10.0
On time and perfect
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10.0
One of the best flights I've had! Thank you!
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2.0
Delayed Delayed 4 hours on flight up and delayed 2 hours on return
review from
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2.0
Plane was filthy…crew disinterested…Jet Blue is losing it…
review from
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10.0
Workers were attentive. What could have been better is possibly making sure that our carryon was above our head compartment to alleviate the entrance/exit of how long it takes to come on/off board.
review from
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2.0
The flight was delayed 3.5 hours, almost 4 hours
review from
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10.0
Food has to be beter
review from
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2.0
My Dad missed the connection flight from Doha to Chennai due to delays from the ground staff (wheel chair assistance) and tho the next flight wasn't until the following day (24hrs later), Qatar didn't provide any hotel accommodation and made him sleep in the airport. Such a terrible experience and customer service. Never again Qatar for me, if they can't take care of eldery travelers with medical conditions.
review from
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8.0
The return flight was good! We boarded in a civilized, standard fashion. The crew was terrific. Helpful, very pleasant and were available to assist folks when needed.
review from
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10.0
At 6:30 in the morning, the flight was very load, as a result of the two crew members who was sitting inform of me. They were load and had no regards for the passengers.
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JetBlue FAQs
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What is JetBlue’s primary hub?
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Flight status
JetBlue route map
Top airports served by JetBlue
- New York John F Kennedy Intl Airport (JFK)
- Boston Logan Intl Airport (BOS)
- Fort Lauderdale Airport (FLL)
- Orlando Airport (MCO)
- New York LaGuardia Airport (LGA)
- Los Angeles Airport (LAX)
- Newark Airport (EWR)
- Washington, D.C. Reagan-National Airport (DCA)
- San Juan Luis Munoz Marin Intl Airport (SJU)
- Palm Beach Intl Airport (PBI)
- Tampa Airport (TPA)
- White Plains Westchester County Airport (HPN)
- San Francisco Airport (SFO)
- Fort Myers SW Florida Intl Airport (RSW)
- Santo Domingo Las Americas Airport (SDQ)
JetBlue contact information
- B6 IATA code
- 1-801-449-2525 Call
- JetBlue.com Visit
Overview of JetBlue
JetBlue services flights to over 100 destinations across the world, with many of them being located in North America, South America, and Central America. If you are interested in going to South America, popular options include countries such as Peru, Colombia, Ecuador, while for Central America, you can choose from Belize, Panama, and Costa Rica.
Depending on how luxurious you would like your travel experience to be, JetBlue has four classes to choose from, referred to as Blue, Blue Plus, Blue Flex, and Mint. While Blue is most similar to standard economy, Blue Plus will allow you to check one bag for free. Blue Flex provides two free checked bags and access to expedited security, while Mint offers the most services, including early boarding, free dining options, and lie-down seats.
This airline has 3 different types of aircrafts and over 250 individual planes, with the primary brands being Airbus and Embraer. Each plane has a unique tailfin design, with many of them related to New York, a city that is known for being the company’s headquarters and primary hub. Considered to be the airline’s most commonly flown plane, the Airbus A321 has the longest fuselage and can fit up to 159 passengers, making it convenient for long haul flights.
To help operate their flights as smoothly as possible, JetBlue has created partnerships with a number of other airlines, such as Aer Lingus, Lufthansa, American Airlines, and Virgin Atlantic. Additionally, the company has codeshare agreements with upwards of 20 companies, with some examples being Hawaiian Airlines, Japan Airlines, and TAP Air Portugal.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.