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The flight was delayed and we had to wait outside!!! In the cold…

Onboard crew was great but I wasn’t informed until boarding that I wasn’t allowed a carry on bag at which time they were going to charge me $65 for I explained to them that I had just got off my connection flight and was never informed I had to check my carry on at which time they brought the charge down to $35. I love JetBlue but was very disappointed I was charged and forced to check my small carry on bag with out being informed I had to before hand.

Onboard crew was great, but I was unable to check in on my phone so after my connecting flight I checked in right at the gate, at that time they assigned me a seat but didn’t tell me that I wasn’t allowed a carry on bag and needed to check it due to my boarding group. While boarding was when I was informed I needed to check my bag at which time they informed me I needed to pay $65 since I didn’t check it at check in, I informed them that I had a connection and didn’t check in regularly at LAX and was unaware I needed to check my bag, at that time they changed the charge to $35 but I was still disappointed I needed to pay anything considering it was a small carry on bag that I wasn’t told I needed to check before hand.

Always late, always gate issues. I don’t remember the last time I was on time with jet blue.

Almost 2.5 hour delay.

Seats did not recline at all. Sat on taxiway for 30 minutes and waiting on gate to open up.

Horrible. Will never fly again.

Unboarding took an hour after landing. That is not reasonable.

I was supposed to fly out at 11:35 am. Flight got delayed to 3:45 pm. Delayed again to 6:00, delayed again to 7:21

The 4.5 hour delay because plazas system was slow and couldn’t start

Flight delayed for 3.5 hours, no water, no coffee, no snack at the gate.. $50 credit towards future travel is the compensation??? Boy I miss the old jetblue. I will avoid flying JetBlue in the future.

Everything could have been better. Jet blue has really fallen off on its service and standards

Flight incrementally delayed for hours without advance notice, at the very last minute changed by over two hours into past midnight

Lots of time on the tarmac at both ends. LOTS of crew announcements that didn’t need to be made.

We couldn’t check-in online. Even though it was booked through American Airlines, none of my AA benefits carried over. The Wi-Fi and entertainment didn’t work the entire flight. The flight crew said something about a voucher but I didn’t hear anything else about it.