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Pros: Crew and pilots were very friendly

Cons: Sat on a hot plane for over an hour while they sorted out an electrical problem. We would have been much better suited waiting to board the plane.

Pros: The staff was ok

Cons: If they didn’t steal all the items they took from my bags

Broken equipment

Pros: Entertainment center didn’t work the entire flight

Cons: Despite numerous resets, entertainment center (entire menu) was a bust

Cons: Information on delays, accurate information on where our bags were, offer to help short missed connections

Cons: No room in seat where this is suppose to be room. Arm chair tray tables??? Come on now... its 2019. TV was to small and poor TV quality.

Pros: Nice pilot -Jim.

Cons: Multiple delays & gate changes

Pros: Nothing.

Cons: The flight was delayed, the flight attendants were really loud and didn’t let me sleep. Terrible flight

Pros: Nothing

Cons: Plane to JFK cancelled. Jet Blue blocked ticket next day at 6am for China Southern. Spent additional $120 in transportation so I could leave home at 2am. Then when at JFK had to get a ticket at desk after an hour walking and being in line and after strong protest for they were not going to give me a

Pros: The boarding was handled well. So was the luggage.

Cons: It would have been nice had departure not been delayed for over an hour because the copilot didn’t show up. They told us he was stuck in traffic on I-75 coming over from Florida’s west coast.

Cons: Fuel and Gas Smell in the airplane, not sure is it leaking somewhere when it departs.

Pros: The crew was ok.

Cons: We wait too much, at least someone should have told the reasons for the waiting.

Pros: The crew was friendly and seats seem to be bigger than other airlines

Cons: My tv was broken, and that has been one of the amenities on jetBlue that is normally marketed somewhat heavily so it was a bummer. The flight was also delayed for weather reasons (I know that is not their fault, but it added to the general bummer of a flight).

Pros: Nothing

Cons: I arrived to JFK 4 hours late.

Cons: It was a new plane with new seats and TVs. Seats are smaller and less cushioned. Also the temperature on the plane was very hot. Cabin was stuffy, my back was soak sweated by the time we arrived. I heard other passengers as we were deplaning complaining about it as well.

Cons: Women at the boarding counter were rude and nasty.

Cons: Arrived in NYC and Jet Blue lost my luggage! I am here for a week’s work and have nothing but a pair o jeans and a shirt.

Cons: Flight was late more than 7 hours with no credible explanation

Pros: The seat was uncomfortable, but the airline knows that but nothing is done. No entertainment at all from Ftld to Lima and Lima to Ftld.

Pros: Some of the crew members are just simply rude! Whenever you ask what they have to drink, they roll their eyes & say look at the menu or say I just said it earlier. It bothers them for you to ask them for something.

Cons: Our flights were delayed 56 minutes & had to work 6:30am I was expecting to be home by 2 that way I would get enough rest, then the plug for headphones did not work.

Pros: For this flight the rows are just four seats total, two isle seats and two window seats; that means that there are no dreaded middle seats. The seats are larger and more comfortable than many competitors.

Cons: The flight was delayed for two hours and then once we were on the plane and pulled away from the gate there was a "maintenance issue" so we sat just outside the gate for about 50 mins (bring delay time to three hours). The pilot was a bit worried about weather so there was no snack/drink service.

Cons: Hour-long maintenance delay. Rule 1, run on schedule.