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FAQs about flying with Jetstar

  • What is Jetstar's carry-on size allowance?

    On board Jetstar flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Jetstar assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Jetstar fly to?

    Jetstar offers direct flights to 37 cities in 11 different countries. Melbourne, Sydney, and Coolangatta are the most popular cities covered by Jetstar.

  • What is Jetstar’s primary hub?

    Jetstar concentrates most of its flight operations in Sydney.

  • How does KAYAK find such low prices on Jetstar flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Jetstar.

  • What’s the cheapest route that Jetstar flies?

    In the last 72 hours, the cheapest route flown by Jetstar found on KAYAK was from Sydney to Ballina, with a price of S$ 75 for a round-trip.

  • What are the most popular airports for Jetstar flights to depart from?

  • Is Jetstar part of an airline alliance?

    No, Jetstar is not part of an airline alliance.

  • How many destinations does Jetstar fly to?

    In total, Jetstar flies to 38 destinations.

See more FAQs

Jetstar customer reviews

OkayBased on 638 verified guest reviews

Traveller rating:
Sort by:
2.6 Poor
Cons:Upon being tickets there was no information about pre-buying luggage, Check in was a mad house. The check on attendant was tired and already frustrated training a new coworker so she showed him how to be rude to customers...US (he later apologized for her, she never did). Luggage cost us $900 AUD for 4 back packs (more than the tickets). The flight was over 1 hour delayed. Boarding was not organized - just a free-for-all so by the time we did board there was no overhead storage. Water, soft drinks, coffee and tea were offered - for $3 to $4.50 I hated everything about this experience and I will avoid Jetstar for the rest of my life - there is too many other options to give them my patronage again.
4.0 Mediocre
Pros:Flight was delayed because of not enough crew
7.3 Good
Pros:I thought the check-in desk team was excellent, helpful and very polite. The boarding process was very efficient, and the planes were very clean. The seats were very comfortable leather seats, with the amount of leg room you would expect.
Cons:The onboard food options were underwhelming....Top Ramen cup of noodles was the only option from Sydney to Cairns, despite the options listed in the seat-back brochure. Also, Jetstar charges heavily for baggage, much more than I was used to on American carriers, so be sure to read the fine print and weigh your check-through and carry-on luggage carefully.
8.0 Very Good
Cons:Seat had a loose support for the entertainment system so one of our party was unable to watch entertainment.
7.5 Good
Pros:Boarding at both front and back is great They don't check the weight for your carry on items... On time
Cons:Felt more cramped that other airlines. I was on the aisle and was getting knocked constantly by all the passer-bys
2.0 Poor
Pros:See above.
Cons:See above.
7.2 Good
Pros:The views when approaching landing was spectacular!!
Cons:The queues were long, the meals were sandwiches
2.3 Poor
Cons:We were charged $215 at check in to check our luggage because we hadn't "ticked" that we'd be bringing luggage when we purchased our tickets. We purchased our tickets on Kayak and never were we warned or even been informed that this would be the case. The fee for baggage turned out to be $70 per bag plus $15 per Kg for each Kg over 15 Kg. Which is absurd. Any regular flight allows bag up to 23 Kg before additional charges. This is extortion. Yet there was nothing we could do unless we wanted to leave our bags in Queenstown.
6.8 Okay
Pros:After our long and horrendous delay of the flight from Honolulu to Melbourne, we were relieved that this flight back was on time. The plane was comfortable.
Cons:At least the offer of a free drink and snack on the 10.5 hour flight.
3.3 Poor
Cons:We had the back was the worst back seats in my whole flight experiences. Uncomfortable seats, space, curvature of the actual back support.

Jetstar flight status

Sa 5/18

Jetstar route map – Which destinations does Jetstar fly to?

Find out which destinations you can fly to direct with Jetstar by entering your departure airport. If you want to know whether Jetstar flies a certain route, enter both the departure and destination airport before hitting search.
Sa 5/18

All Jetstar flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
930Brisbane (BNE)Cairns (CNS)2h 30m
57Brisbane (BNE)Denpasar (DPS)6h 20m
888Brisbane (BNE)Mackay (MKY)1h 35m
9Brisbane (BNE)Tokyo (NRT)9h 10m
931Cairns (CNS)Brisbane (BNE)2h 10m
25Cairns (CNS)Tokyo (NRT)7h 30m
967Cairns (CNS)Coolangatta (OOL)2h 15m
58Denpasar (DPS)Brisbane (BNE)5h 35m
889Mackay (MKY)Brisbane (BNE)1h 20m
10Tokyo (NRT)Brisbane (BNE)8h 50m
26Tokyo (NRT)Cairns (CNS)7h 20m
966Coolangatta (OOL)Cairns (CNS)2h 30m
803Adelaide (ADL)Brisbane (BNE)2h 20m
960Adelaide (ADL)Cairns (CNS)3h 0m
125Adelaide (ADL)Denpasar (DPS)5h 25m
765Adelaide (ADL)Sydney (SYD)2h 0m
630Melbourne (AVV)Coolangatta (OOL)2h 0m
608Melbourne (AVV)Sydney (SYD)1h 25m
802Brisbane (BNE)Adelaide (ADL)2h 45m
656Brisbane (BNE)Canberra (CBR)1h 45m
567Brisbane (BNE)Melbourne (MEL)2h 25m
821Brisbane (BNE)Sydney (SYD)1h 40m
457Ballina (BNK)Sydney (SYD)1h 25m
657Canberra (CBR)Brisbane (BNE)1h 40m
961Cairns (CNS)Adelaide (ADL)3h 15m
941Cairns (CNS)Melbourne (MEL)3h 30m
959Cairns (CNS)Sydney (SYD)2h 55m
40Denpasar (DPS)Sydney (SYD)5h 55m
787Maroochydore (MCY)Sydney (SYD)1h 45m
570Melbourne (MEL)Brisbane (BNE)2h 10m
938Melbourne (MEL)Cairns (CNS)3h 20m
35Melbourne (MEL)Denpasar (DPS)6h 10m
438Melbourne (MEL)Coolangatta (OOL)2h 5m
530Melbourne (MEL)Sydney (SYD)1h 35m
631Coolangatta (OOL)Melbourne (AVV)2h 15m
435Coolangatta (OOL)Melbourne (MEL)2h 20m
415Coolangatta (OOL)Sydney (SYD)1h 30m
766Sydney (SYD)Adelaide (ADL)2h 15m
613Sydney (SYD)Melbourne (AVV)1h 35m
822Sydney (SYD)Brisbane (BNE)1h 35m
456Sydney (SYD)Ballina (BNK)1h 15m
958Sydney (SYD)Cairns (CNS)3h 5m
39Sydney (SYD)Denpasar (DPS)6h 35m
788Sydney (SYD)Maroochydore (MCY)1h 35m
527Sydney (SYD)Melbourne (MEL)1h 40m
416Sydney (SYD)Coolangatta (OOL)1h 20m
36Denpasar (DPS)Melbourne (MEL)5h 35m
148Auckland (AKL)Brisbane (BNE)3h 50m
285Auckland (AKL)Dunedin (DUD)1h 50m
216Auckland (AKL)Melbourne (MEL)4h 5m
132Auckland (AKL)Coolangatta (OOL)3h 35m
202Auckland (AKL)Sydney (SYD)3h 50m
263Auckland (AKL)Wellington (WLG)1h 5m
293Auckland (AKL)Queenstown (ZQN)1h 55m
147Brisbane (BNE)Auckland (AKL)3h 10m
240Christchurch (CHC)Auckland (AKL)1h 20m
288Christchurch (CHC)Wellington (WLG)0h 50m
284Dunedin (DUD)Auckland (AKL)1h 50m
131Coolangatta (OOL)Auckland (AKL)3h 0m
201Sydney (SYD)Auckland (AKL)3h 5m
262Wellington (WLG)Auckland (AKL)1h 10m
287Wellington (WLG)Christchurch (CHC)0h 50m
298Queenstown (ZQN)Auckland (AKL)1h 50m
239Auckland (AKL)Christchurch (CHC)1h 25m
217Melbourne (MEL)Auckland (AKL)3h 35m
665Yulara (AYQ)Melbourne (MEL)2h 40m
664Melbourne (MEL)Yulara (AYQ)3h 5m
16Osaka (KIX)Cairns (CNS)7h 10m
23Brisbane (BNE)Osaka (KIX)9h 0m
90Cairns (CNS)Denpasar (DPS)4h 45m
15Cairns (CNS)Osaka (KIX)7h 30m
91Denpasar (DPS)Cairns (CNS)4h 30m
24Osaka (KIX)Brisbane (BNE)8h 40m
48Incheon (ICN)Sydney (SYD)10h 15m
142Rarotonga (RAR)Sydney (SYD)7h 45m
141Sydney (SYD)Rarotonga (RAR)5h 45m
984Adelaide (ADL)Perth (PER)3h 25m
126Denpasar (DPS)Adelaide (ADL)4h 45m
985Perth (PER)Adelaide (ADL)2h 50m
174Christchurch (CHC)Melbourne (MEL)3h 45m
173Melbourne (MEL)Christchurch (CHC)3h 15m
117Denpasar (DPS)Perth (PER)3h 50m
110Perth (PER)Denpasar (DPS)3h 40m
53Brisbane (BNE)Incheon (ICN)9h 45m
978Cairns (CNS)Perth (PER)5h 15m
54Incheon (ICN)Brisbane (BNE)9h 30m
979Perth (PER)Cairns (CNS)4h 10m
724Hobart (HBA)Sydney (SYD)1h 55m
725Sydney (SYD)Hobart (HBA)1h 50m
804Adelaide (ADL)Maroochydore (MCY)2h 30m
894Cairns (CNS)Newcastle (NTL)2h 45m
805Maroochydore (MCY)Adelaide (ADL)2h 55m
29Melbourne (MEL)Bangkok (BKK)9h 20m
121Melbourne (MEL)Nadi (NAN)4h 50m
122Nadi (NAN)Melbourne (MEL)5h 45m
895Newcastle (NTL)Cairns (CNS)2h 55m
27Sydney (SYD)Phuket City (HKT)9h 15m
13Sydney (SYD)Osaka (KIX)9h 40m
901Busselton (BQB)Melbourne (MEL)3h 30m
14Osaka (KIX)Sydney (SYD)9h 45m
900Melbourne (MEL)Busselton (BQB)4h 10m
899Busselton (BQB)Sydney (SYD)4h 10m
898Sydney (SYD)Busselton (BQB)5h 0m
30Bangkok (BKK)Melbourne (MEL)8h 40m
853Hamilton Island (HTI)Melbourne (MEL)3h 0m
854Melbourne (MEL)Hamilton Island (HTI)2h 55m
28Phuket City (HKT)Sydney (SYD)8h 45m
120Nadi (NAN)Sydney (SYD)4h 55m
119Sydney (SYD)Nadi (NAN)4h 5m
129Auckland (AKL)Rarotonga (RAR)3h 55m
186Christchurch (CHC)Coolangatta (OOL)3h 40m
187Coolangatta (OOL)Christchurch (CHC)3h 15m
167Coolangatta (OOL)Wellington (WLG)3h 15m
130Rarotonga (RAR)Auckland (AKL)4h 35m
168Wellington (WLG)Coolangatta (OOL)3h 45m
279Wellington (WLG)Queenstown (ZQN)1h 25m
278Queenstown (ZQN)Wellington (WLG)1h 15m
83Darwin (DRW)Denpasar (DPS)2h 40m
82Denpasar (DPS)Darwin (DRW)2h 45m
746Launceston (LST)Sydney (SYD)1h 35m
745Sydney (SYD)Launceston (LST)1h 45m
987Perth (PER)Sydney (SYD)4h 10m
986Sydney (SYD)Perth (PER)5h 5m
2Honolulu (HNL)Melbourne (MEL)11h 5m
1Melbourne (MEL)Honolulu (HNL)10h 5m
694Adelaide (ADL)Darwin (DRW)3h 45m
779Adelaide (ADL)Melbourne (MEL)1h 20m
689Darwin (DRW)Adelaide (ADL)3h 45m
780Melbourne (MEL)Adelaide (ADL)1h 25m
498Adelaide (ADL)Coolangatta (OOL)2h 15m
832Melbourne (MEL)Proserpine (PPP)2h 55m
7Melbourne (MEL)Singapore (SIN)7h 55m
499Coolangatta (OOL)Adelaide (ADL)2h 40m
831Proserpine (PPP)Melbourne (MEL)3h 5m
8Singapore (SIN)Melbourne (MEL)7h 15m
906Brisbane (BNE)Townsville (TSV)2h 0m
907Townsville (TSV)Brisbane (BNE)1h 45m
677Darwin (DRW)Melbourne (MEL)4h 10m
759Brisbane (BNE)Hobart (HBA)2h 40m
969Brisbane (BNE)Perth (PER)5h 35m
834Brisbane (BNE)Proserpine (PPP)1h 45m
758Hobart (HBA)Brisbane (BNE)2h 45m
678Melbourne (MEL)Darwin (DRW)4h 35m
968Perth (PER)Brisbane (BNE)4h 20m
833Proserpine (PPP)Brisbane (BNE)1h 30m
891Hervey Bay (HVB)Sydney (SYD)1h 45m
890Sydney (SYD)Hervey Bay (HVB)1h 45m
912Sydney (SYD)Townsville (TSV)2h 50m
913Townsville (TSV)Sydney (SYD)2h 35m
224Queenstown (ZQN)Sydney (SYD)3h 15m
797Maroochydore (MCY)Melbourne (MEL)2h 35m
796Melbourne (MEL)Maroochydore (MCY)2h 15m
671Darwin (DRW)Sydney (SYD)4h 20m
971Perth (PER)Melbourne (MEL)3h 35m
672Sydney (SYD)Darwin (DRW)4h 35m
970Melbourne (MEL)Perth (PER)4h 15m
193Coolangatta (OOL)Queenstown (ZQN)3h 20m
194Queenstown (ZQN)Coolangatta (OOL)3h 35m
492Newcastle (NTL)Coolangatta (OOL)1h 5m
493Coolangatta (OOL)Newcastle (NTL)1h 15m
18Phuket City (HKT)Melbourne (MEL)8h 20m
661Yulara (AYQ)Sydney (SYD)3h 0m
64Ho Chi Minh City (SGN)Melbourne (MEL)8h 10m
660Sydney (SYD)Yulara (AYQ)3h 35m
63Melbourne (MEL)Ho Chi Minh City (SGN)8h 35m
485Brisbane (BNE)Newcastle (NTL)1h 20m
484Newcastle (NTL)Brisbane (BNE)1h 15m
219Melbourne (MEL)Queenstown (ZQN)3h 10m
223Sydney (SYD)Queenstown (ZQN)2h 55m
220Queenstown (ZQN)Melbourne (MEL)3h 25m
4Honolulu (HNL)Sydney (SYD)10h 20m
3Sydney (SYD)Honolulu (HNL)9h 30m
982Coolangatta (OOL)Perth (PER)5h 30m
983Perth (PER)Coolangatta (OOL)4h 25m
849Hamilton Island (HTI)Sydney (SYD)2h 20m
848Sydney (SYD)Hamilton Island (HTI)2h 30m
924Cairns (CNS)Darwin (DRW)2h 35m
925Darwin (DRW)Cairns (CNS)2h 25m
695Hobart (HBA)Coolangatta (OOL)2h 35m
696Coolangatta (OOL)Hobart (HBA)2h 40m
17Melbourne (MEL)Phuket City (HKT)8h 50m
47Sydney (SYD)Incheon (ICN)10h 30m
753Brisbane (BNE)Launceston (LST)2h 35m
754Launceston (LST)Brisbane (BNE)2h 20m
62Ho Chi Minh City (SGN)Sydney (SYD)8h 30m
61Sydney (SYD)Ho Chi Minh City (SGN)8h 50m
841Proserpine (PPP)Sydney (SYD)2h 20m
840Sydney (SYD)Proserpine (PPP)2h 25m
700Hobart (HBA)Melbourne (MEL)1h 30m
732Launceston (LST)Melbourne (MEL)1h 5m
701Melbourne (MEL)Hobart (HBA)1h 15m
733Melbourne (MEL)Launceston (LST)1h 5m
673Darwin (DRW)Brisbane (BNE)3h 40m
674Brisbane (BNE)Darwin (DRW)4h 15m
472Melbourne (MEL)Newcastle (NTL)1h 30m
471Newcastle (NTL)Melbourne (MEL)1h 45m
681Adelaide (ADL)Hobart (HBA)1h 50m
680Hobart (HBA)Adelaide (ADL)2h 0m
655Canberra (CBR)Melbourne (MEL)1h 10m
654Melbourne (MEL)Canberra (CBR)1h 5m
651Canberra (CBR)Coolangatta (OOL)1h 30m
650Coolangatta (OOL)Canberra (CBR)1h 45m
465Ballina (BNK)Melbourne (MEL)2h 15m
464Melbourne (MEL)Ballina (BNK)2h 0m
916Melbourne (MEL)Townsville (TSV)3h 5m
917Townsville (TSV)Melbourne (MEL)3h 10m
More flight routes

Jetstar contact information

Jetstar information

Top routeSydney to Melbourne Airport
Airports served38
Top airportSydney Kingsford Smith

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Flight status, cancellation, and delay data provided by Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.