Best airline
KLM KLM (KL)
Best airline
No. 8 airline in Europe
What travellers say about KLM
"The service on KLM was exceptional"
Best airline boarding
KLM KLM (KL)
Best airline boarding
No. 4 airline in Europe
What travellers say about KLM
"Very efficient boarding, fast and professional but warm and friendly."
Best airline comfort
KLM KLM (KL)
Best airline comfort
No. 9 airline in Europe
What travellers say about KLM
"Comfortable and well laid out seat area"
Best airline crew
KLM KLM (KL)
Best airline crew
No. 3 airline in Europe
What travellers say about KLM
"Crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Best airline food
KLM KLM (KL)
Best airline food
No. 8 airline in Europe
What travellers say about KLM
"The food was delicious."
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Find cheap flights on KLM

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KLM information

IATA code KL
Routes 356
Top route Amsterdam Schiphol to Amsterdam Schiphol
Airports served 141
Top airport Amsterdam Schiphol

KLM traveller reviews

Pros

Cons

Traveller reviews

Overall rating

7.7 Good
Based on 3,612 reviews

Boarding
7.9

Comfort
7.6

Crew
8.4

Entertainment
7.2

Food
7.4

Recent reviews

Traveller rating

384
293
168
72
62
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flight to amsterdam
leg room
business class
cabin crew
premium economy
good food
entertainment options
crew was great
seats were comfortable
great flight
friendly staff
excellent service
short flight
window seat
good entertainment
staff was great
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KLM route map

Overview of KLM

As the oldest operating airline in the world, KLM is a deeply respected brand in the aviation industry. It began scheduling flights from its primary base in Amsterdam in 1919 and later grew to become the flag carrier of the Netherlands. It merged with Air France to form a holding company that has subsidiaries, which include Transavia, KLM Cityhopper and KLM Asia.

There is the option of traveling in either Economy, Economy Comfort or Business Class on KLM flights. Passengers are treated to ergonomically designed seats even in Economy, while Economy Comfort provides an additional 4 in of legroom and the luxury of being the first on the plane to disembark. Business Class seats on intracontinental Europe services offer more room to recline and either an aisle or window seat, while transcontinental trips provide a flatbed. An amenity kit created by renowned designer Jan Taminiau is also supplied.

A wide-reaching grid of flights travel to more than 65 countries across the globe. Services are available to every inhabited continent other than Australia. Some of the nations that feature a large number of destinations are China, Canada, France, Germany, Italy, Norway, Spain and England. As a member of the SkyTeam alliance, round-the-world tickets and an even broader list of destinations are possible.

A combination of Airbus and Boeing aircraft are flown by KLM. The wide-body Boeing 777 series are some of the most commonly operated, with the 300ER model configured to sit in excess of 400 passengers. The standard livery is a white and light blue design; however, special planes celebrate the Dutch flag and 100 years of service.

KLM Cancellation Policy

As the situation changes with coronavirus (COVID-19), KLM will continually update its policies accordingly. Please contact KLM directly for the latest information about cancellation fees. You can find the most up-to-date information on KLM policies here: KLM Travel Advisories & Policies
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
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