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Cons: Cadeira dura

Pros: Nothing

Cons: Not to overbook the flight

Nothing special

Pros: I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?

Cons: The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!

Pros: Crew was friendly. First class seats fully reclined.

Cons: I have flown LATAM several times recently, and ALL the planes are old. They are showing their age. For the prices LATAM charges, they should modernize their dated planes. Also, the food leaves much to be desired

Cons: I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage

Cons: The American Airlines flight was delayed by 1hr. When landing in SFO we waited on the strip for 20mins to get to our gate.

Pros: Food was good and healthy.

Cons: Online entertainment didn't work. Crew was rude and unhelpful.

Pros: Not much I can think of

Cons: Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents

Pros: My fellow passengers.

Cons: Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence.

Pros: Nothing

Cons: Be on time and if not, communicate and offer remedies. There was NONE.

Cons: old airplane

Cons: The flight was delayed more than an hour. The seating is super uncomfortable, a small sandwich is all we got for an almost 4 hour flight plus the delay. No entertainment on board makes it a killer. I will no longer be booking any flights with LatAm.

Pros: The seat was ok.

Cons: I have a delay for 24hs.

Cons: They bumped 60 of us off the plane with no warning

Pros: Crew was friendly

Cons: No leg room even for the seats we paid extra

Cons: They lost my luggage

Cons: The Latam check in person charged me $30.00 USA,for my check in bag even though my reservation says 1 carry on and 1 check in. This is not right , you guys can check this information. Maybe I have to look for a different web site for service.

Cons: They changed our boarding gate three times

Pros: There was an empty seat next to mine and that made the trip bearable!

Cons: More comfortable seats and ample food selection (especially for snacks).

Pros: For an hour flight food or entertainment is not needed.

Cons: Baggage allowance.

Cons: Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL.