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No me gustó nada, deberían de tratar de no mover los horarios de vuelos originales.

Well, I think that service is ok, because my experience of check-in in the app was slow, other hand, the rest activities of trip was good.

Bags were lost, missed my flight because i didnt give myself enough of a layover

My bags were delayed in lima so i missed my flight to peru

Very tightly packed uncomfortable flight.

Tried to keep my carryon bag off...even though it is APPROVED size...really ridiculous gestapo tactics for no reason

Very bad.

I bought my son’s tickets 3 months before the flight through an agency just to request flight attendant services. On the day of the flight the agency called me in the morning saying Latam had canceled the flight from Boston and that aid have to drive my son yo New York. I get that the poor communication wasn’t Latam’s fault but I called Latam at least a dozen times to confirm that everything was OK and that my son would still have the flight attendant service and I was told by many different customers services that things were OK but when we got to the airport I had the most horrible time ever. They told me the service was requested but but approved and that my son would have to flight without the flight attendant service and they kept telling me since he’s 12 he didn’t need flight attendant? An international flight for the very first time unaccompanied and they wanted me to just let it happen? It took me over 1 hour of arguing and explaining that I’ve bought the tickets over 3 months ahead of time just to be certain that my son would have the flight attendant services on both ways and they finally told me they’d add the service last minute because they understood that my flight from Boston got canceled. I paid $150 each way and my son did not seat with the other kids nor was supervised during the flights. They simply sat him and disappeared until the flight landed. I cannot believe how ridiculous and irresponsible this was and I really hope to never use Latam’s services again. I DO NOT recommend Latam to anyone. I had the most difficult time ever and I always do everything ahead of time to make sure things go smoothly. The agency where I bought the tickets is located in Marlborough, Ma right in Main st abs I also do not recommend anyone to waste time and money with them. I cannot believe that they waited until the day of the flight to inform me I had to drive 4 hours plus to a different state. Of course it’s my mistake for not have checked but I left the agency with the paper print out with the flight information saying I’d leave from Boston so I trusted it. Not going to happen again. I always bought my international tickets online and never had any problems but since my son was Ma going to travel alone, I decided to use the agency. Horrible experience. I’m so happy it’s over.

I bought my son’s tickets 3 months before the flight through an agency just to request flight attendant services. On the day of the flight the agency called me in the morning saying Latam had canceled the flight from Boston and that aid have to drive my son yo New York. I get that the poor communication wasn’t Latam’s fault but I called Latam at least a dozen times to confirm that everything was OK and that my son would still have the flight attendant service and I was told by many different customers services that things were OK but when we got to the airport I had the most horrible time ever. They told me the service was requested but but approved and that my son would have to flight without the flight attendant service and they kept telling me since he’s 12 he didn’t need flight attendant? An international flight for the very first time unaccompanied and they wanted me to just let it happen? It took me over 1 hour of arguing and explaining that I’ve bought the tickets over 3 months ahead of time just to be certain that my son would have the flight attendant services on both ways and they finally told me they’d add the service last minute because they understood that my flight from Boston got canceled. I paid $150 each way and my son did not seat with the other kids nor was supervised during the flights. They simply sat him and disappeared until the flight landed. I cannot believe how ridiculous and irresponsible this was and I really hope to never use Latam’s services again. I DO NOT recommend Latam to anyone. I had the most difficult time ever and I always do everything ahead of time to make sure things go smoothly. The agency where I bought the tickets is located in Marlborough, Ma right in Main st abs I also do not recommend anyone to waste time and money with them. I cannot believe that they waited until the day of the flight to inform me I had to drive 4 hours plus to a different state. Of course it’s my mistake for not have checked but I left the agency with the paper print out with the flight information saying I’d leave from Boston so I trusted it. Not going to happen again. I always bought my international tickets online and never had any problems but since my son was Ma going to travel alone, I decided to use the agency. Horrible experience. I’m so happy it’s over.

For the good name of Latam,next time don’t make any change into the itenerary of yours next clients,becouse my wife 87 years old, was devastated with the change, that you did with us in the flight 4090 of august 27 to august 28/2022. We wish in the future you , as Latam, you are going to cut those type of change you did for us. Thank you. Antonio & Francisca Rodas from Alberta, Canada.

Entertainment was non-existent. For meals, the airline had 1 option only, beef sandwich. They did not are about those who did not eat beef or who re vegetarian. Terrible for any airline to have just 1 option.

Would love for the crew to be able to communicate in English. Refused to sit me together with my girlfriend despite the plane having lots of empty seats