Guest reviews
Overall rating
7.6
Good
Based on 2,250 reviews
Overall
7.7
Boarding
7.6
Comfort
7.5
Crew
8.2
Entertainment
7.5
Food
7.2
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0
Pros: The food, crew, and entertainment were great.
Cons: The boarding process was poor. The flight was delayed and there was not explanation at the gate that there was a delay or why. I don't understand why our carry on bags needed to be searched. We were put in a line with only one person doing the bag checks while the other line had over two people checking bags.
review from
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2.0
Nobody there to help. Lost coneections.
Cons: One of the orlando airport Imigration building was underwater. There was a broken pipe. They have to take us to the others Imigration building where we have to wait for suitecases together with 4 other flights. All that summed up to about 4 hours. Lost connection NO personal of Latam was there to help out. Had to buy another ticket.
review from
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8.0
Pros: Priority boarding.
Cons: No airline lounge.
review from
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7.6
Pros: We arrived safely, there was no major problems and the crew was great.
Cons: They changed my flight without previous notice to an earlier one, it was for around 20 min earlier but still they should send you a notice. Now they charge you for everything you eat, before they gave you a little snack. Also, there's traffic on both airports so that's something unpleasant too.
review from
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3.6
Cons: no customer serve no help
review from
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10.0
Pros: Flight on time, friendly staff, in flight entertainment, good food. Highly recommend this airline.
Cons: No complaints everything was great.
review from
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10.0
Pros: Good food, friendly staff, in flight entertainment, flight on time.
Cons: No complaints. Everything was great.
review from
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8.0
Pros: Food is good. Customer service is great.
Cons: They didnt put movies.
review from
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10.0
Best flight ever
Pros: I was upgraded to premium class. On my way back from Easter Island this was perfect because I had an accident 2 days earlier and needed to out my leg up. The service was great, they maje sure you are comfortabke. The luch very delicious. Thanks for the excellent service
Cons: At tge airport in Santiago it was not clear in wich lign I had to wait to check in. I stood about 30 minutes in the wrong one
review from
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6.0
flight delayed, so we lost our conection. Lost very important meeting
Pros: Tryp Hotel at GRU
Cons: We should get some sort of refund. Just food and hotel is not enough
review from
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6.0
Didn't get seat I choose bad food
Pros: Crew was amazing, movies good, boarding fast
Cons: Didn't get seat I choose, and food was bad I had pasta was okay, then I had like a toasted ham and cheese and the bread was rock hard didn't even touch it
review from
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10.0
Great!
Pros: I love this airline! Service, planes, food.
Cons: Na
review from
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10.0
Pros: Flight on time, friendly staff, in flight entertainment, good food. Highly recommend this airline.
Cons: No complaints everything was great.
review from
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10.0
Pros: Good food, friendly staff, in flight entertainment, flight on time.
Cons: No complaints. Everything was great.
review from
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10.0
Best flight ever
Pros: I was upgraded to premium class. On my way back from Easter Island this was perfect because I had an accident 2 days earlier and needed to out my leg up. The service was great, they maje sure you are comfortabke. The luch very delicious. Thanks for the excellent service
Cons: At tge airport in Santiago it was not clear in wich lign I had to wait to check in. I stood about 30 minutes in the wrong one
review from
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10.0
Great!
Pros: I love this airline! Service, planes, food.
Cons: Na
review from
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8.0
Pros: The food, crew, and entertainment were great.
Cons: The boarding process was poor. The flight was delayed and there was not explanation at the gate that there was a delay or why. I don't understand why our carry on bags needed to be searched. We were put in a line with only one person doing the bag checks while the other line had over two people checking bags.
review from
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8.0
Pros: Priority boarding.
Cons: No airline lounge.
review from
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7.6
Pros: We arrived safely, there was no major problems and the crew was great.
Cons: They changed my flight without previous notice to an earlier one, it was for around 20 min earlier but still they should send you a notice. Now they charge you for everything you eat, before they gave you a little snack. Also, there's traffic on both airports so that's something unpleasant too.
review from
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8.0
Pros: Food is good. Customer service is great.
Cons: They didnt put movies.
review from
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2.0
Nobody there to help. Lost coneections.
Cons: One of the orlando airport Imigration building was underwater. There was a broken pipe. They have to take us to the others Imigration building where we have to wait for suitecases together with 4 other flights. All that summed up to about 4 hours. Lost connection NO personal of Latam was there to help out. Had to buy another ticket.
review from
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3.6
Cons: no customer serve no help
review from
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6.0
flight delayed, so we lost our conection. Lost very important meeting
Pros: Tryp Hotel at GRU
Cons: We should get some sort of refund. Just food and hotel is not enough
review from
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6.0
Didn't get seat I choose bad food
Pros: Crew was amazing, movies good, boarding fast
Cons: Didn't get seat I choose, and food was bad I had pasta was okay, then I had like a toasted ham and cheese and the bread was rock hard didn't even touch it
review from
Flight status
LATAM Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
7901
Lima
LIM
Buenos Aires
EZE
575
Bogotá
BOG
Santiago
SCL
572
Santiago
SCL
Bogotá
BOG
2181
Lima
LIM
Ayacucho
AYP
533
New York
JFK
Santiago
SCL
2094
Arequipa
AQP
Cusco
CUZ
2004
Cusco
CUZ
Lima
LIM
1450
Buenos Aires
EZE
Lima
LIM
2235
Iquitos
IQT
Lima
LIM
2437
Lima
LIM
Cordoba
COR
2234
Lima
LIM
Iquitos
IQT
2308
Lima
LIM
Piura
PIU
1450
Lima
LIM
Quito
UIO
2432
Rosario
ROS
Lima
LIM
2457
Cancun
CUN
Lima
LIM
2123
Cusco
CUZ
Juliaca
JUL
2123
Lima
LIM
Cusco
CUZ
705
Frankfurt am Main
FRA
Madrid
MAD
2456
Lima
LIM
Cancun
CUN
2472
Lima
LIM
Mexico City
MEX
704
Madrid
MAD
Frankfurt am Main
FRA
2485
Madrid
MAD
Lima
LIM
705
Madrid
MAD
Santiago
SCL
2471
Mexico City
MEX
Lima
LIM
621
Mexico City
MEX
Santiago
SCL
501
Miami
MIA
Santiago
SCL
2453
Punta Cana
PUJ
Lima
LIM
500
Santiago
SCL
Miami
MIA
2484
Lima
LIM
Madrid
MAD
704
Santiago
SCL
Madrid
MAD
622
Santiago
SCL
Mexico City
MEX
2292
Lima
LIM
Cajamarca
CJA
2309
Piura
PIU
Lima
LIM
2466
Lima
LIM
Miami
MIA
2461
Miami
MIA
Lima
LIM
7868
Buenos Aires
AEP
São Paulo
GRU
3306
Fortaleza (Ceará)
FOR
Rio de Janeiro
GIG
3260
Rio de Janeiro
GIG
Fortaleza (Ceará)
FOR
3547
Rio de Janeiro
GIG
São Paulo
GRU
7867
São Paulo
GRU
Buenos Aires
AEP
3668
São Paulo
GRU
Rio de Janeiro
GIG
2447
Bogotá
BOG
Lima
LIM
2278
Lima
LIM
Chiclayo
CIX
2477
Los Angeles
LAX
Lima
LIM
600
Lima
LIM
Los Angeles
LAX
601
Lima
LIM
Santiago
SCL
600
Santiago
SCL
Lima
LIM
2377
Lima
LIM
São Paulo
GRU
1449
Quito
UIO
Lima
LIM
2214
Cusco
CUZ
Trujillo
TRU
2215
Trujillo
TRU
Cusco
CUZ
7812
Buenos Aires
AEP
Santiago
SCL
2124
Arequipa
AQP
Lima
LIM
2182
Ayacucho
AYP
Lima
LIM
2279
Chiclayo
CIX
Lima
LIM
2095
Cusco
CUZ
Arequipa
AQP
753
São Paulo
GRU
Santiago
SCL
4392
Lima
LIM
Bogotá
BOG
2452
Lima
LIM
Punta Cana
PUJ
431
Mendoza
MDZ
Santiago
SCL
7811
Santiago
SCL
Buenos Aires
AEP
752
Santiago
SCL
São Paulo
GRU
1447
Guayaquil
GYE
Santiago
SCL
1446
Santiago
SCL
Guayaquil
GYE
2191
Jauja
JAU
Lima
LIM
2190
Lima
LIM
Jauja
JAU
2442
Foz do Iguaçu
IGU
Lima
LIM
4362
Bogotá
BOG
Miami
MIA
4363
Miami
MIA
Bogotá
BOG
2413
Havana
HAV
Lima
LIM
2412
Lima
LIM
Havana
HAV
2376
São Paulo
GRU
Lima
LIM
4368
Bogotá
BOG
Cancun
CUN
4369
Cancun
CUN
Bogotá
BOG
800
Auckland
AKL
Santiago
SCL
801
Auckland
AKL
Sydney
SYD
800
Sydney
SYD
Auckland
AKL
801
Santiago
SCL
Auckland
AKL
1441
Madrid
MAD
Guayaquil
GYE
1440
Guayaquil
GYE
Madrid
MAD
Top airports served by LATAM Airlines
- Miami Airport (MIA)
- Lima J Chavez Intl Airport (LIM)
- Santiago Arturo Merino Benitez Airport (SCL)
- Los Angeles Airport (LAX)
- Madrid Barajas Airport (MAD)
- Mexico City Juarez & other airports Airport (MEX)
- Bogotá El Dorado Airport (BOG)
- São Paulo Guarulhos Intl Airport (GRU)
- New York John F Kennedy Intl Airport (JFK)
- Sydney Kingsford Smith Airport (SYD)
- Buenos Aires Arpt. Jorge Newbery Airport (AEP)
- Cusco Velazco Astete Airport (CUZ)
- Dallas/Ft Worth & other airports Airport (DFW)
- Auckland Intl Airport (AKL)
- Toronto Pearson Intl Airport (YYZ)
- Charlotte Douglas Airport (CLT)
- Washington Reagan-National Airport (DCA)
- San Francisco Airport (SFO)
- Chicago O'Hare International Airport (ORD)
- Orlando Airport (MCO)
- Arequipa Rodriguez Ballon Airport (AQP)
- Medellin Jose Marie Cordova Airport (MDE)
- Cancun Airport (CUN)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Boston Logan International Airport (BOS)
- Melbourne Tullamarine & other airports Airport (MEL)
- Phoenix Sky Harbor Intl Airport (PHX)
- Buenos Aires Ministro Pistarini Airport (EZE)
- Las Vegas McCarran Airport (LAS)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Barcelona Airport (BCN)
- Cartagena Rafael Nunez Airport (CTG)
- Tokyo Haneda Airport (HND)
- San Diego Airport (SAN)
- Houston George Bush Intcntl Airport (IAH)
- Philadelphia Airport (PHL)
- Vancouver Intl Airport (YVR)
- Tampa Airport (TPA)
- Cali Alfonso B. Aragon Airport (CLO)
- Piura Airport (PIU)
- Hong Kong Intl Airport (HKG)
- Montevideo Carrasco Airport (MVD)
- Seattle/Tacoma Intl Airport (SEA)
- Tokyo Narita Airport (NRT)
- San Andres Island Airport (ADZ)
- Monterrey Gen Mariano Escobedo Airport (MTY)
- London Heathrow Airport (LHR)
- Antofagasta Cerro Moreno Airport (ANF)
- Mendoza El Plumerillo Airport (MDZ)
- Calgary Airport (YYC)
- Brisbane Airport (BNE)
- Lambert-St Louis Airport (STL)
- Puerto Montt El Tepual Airport (PMC)
- Guadalajara Miguel Hidal Airport (GDL)
- Santa Cruz de Tenerife Norte Los Rodeos Airport (TFN)
- New York LaGuardia Airport (LGA)
- Cordoba Pajas Blancas Airport (COR)
- Denver International Airport (DEN)
- Iquitos C.F. Secada Airport (IQT)
- Santiago del Monte Asturias Airport (OVD)
- Paris Orly Airport (ORY)
- Montreal Elliott Trudeau Airport (YUL)
- Bilbao Airport (BIO)
- A Coruña Airport (LCG)
- Calama El Loa Airport (CJC)
- Canberra Airport (CBR)
- Vigo Airport (VGO)
- Baltimore/Washington Airport (BWI)
- Punta Arenas Pres Ibanez Airport (PUQ)
- Las Palmas de Gran Canaria Gran Canaria Airport Airport (LPA)
- New Orleans Louis Armstrong Airport (MSY)
- Washington Dulles Intl Airport (IAD)
- Trujillo Airport (TRU)
- Chiclayo Cornel Ruiz Airport (CIX)
- Tarapoto Airport (TPP)
- Newark Airport (EWR)
- Minneapolis St Paul Airport (MSP)
- Palma de Mallorca Son Sant Joan Airport (PMI)
- Merida Rejon Airport (MID)
- Adelaide Airport (ADL)
LATAM Airlines contact information
- LA IATA code
- 44 800 9776100 Call
- latam.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.