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Pros: Comfortable seats

Pros: Very nice and friendly service

Cons: Nothing

Pros: Very friendly and helpful

Cons: Boarding could be better organized

Pros: The food was great, and the tinted windows allowed me to sleep!

Pros: The crew was awsome

Cons: The food

Pros: The aircraft (operating the route due to the COVID-19 shortage in traffic between the two cities) was extremely nice and quite/comfortable. The service was better than expected, as I didn't expect food to be served on dishes like it was during the pandemic. But it was amazing!

Cons: The crew didn't have their masks on sometimes when coming back into the cabin as they simply forgot (the new norm is hard to get used to) so maybe the airline can stress the mandatory use of face masks at ALL times. Furthermore, for my comfort of the flight (with COVID) the FA's should use gloves

Pros: crew

Cons: not enough food

Pros: The Food and Service was good.

Cons: All good!

Pros: Crew was professional and helpful.

Cons: The seat was narrow for business class.

Pros: Crew was professional and helpful.

Cons: Seat was narrow for business class.

Cons: Food

Pros: Very friendly crew, very clean cabin, very comfortable seats

Pros: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!

Cons: Honestly nothing I was really happy with my flight!!!

Pros: The crew was amazing

Cons: The WiFi

Pros: Vegetarian option of the food. Constant hydration

Cons: WiFi

Pros: Nice crew

Cons: More comfortable seats

Cons: Internet speed is weak.

Cons: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Pros: Comfortable

Pros: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Cons: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Pros: comfortable seats, quick flight

Cons: in-seat entertainment and a full salami sandwich instead of half for snack

Pros: Good food, service, and entertainment

Cons: The seats are not very cushioned

Pros: amazing and great customer service

Pros: Friendly and great service. Flight attendants like their job. Food was good. Flight on time

Cons: More legroom

Cons: It was good enough.

Cons: Airline food could always be better. It wasn’t bad though.