IATA code | LH |
---|---|
Routes | 594 |
Top route | Frankfurt am Main to Berlin Brandenburg |
Airports served | 196 |
Top airport | Frankfurt am Main |
We were starving throughout the flight journey. Food options were not available, and usual choices were not available. The taste is not good at all. The quantity of food was not sufficient at all, frequency of food service was very low. Our family, including the kid, spent the journey in hunger
That was a nice journey and a comfortable
Again this is the longer international leg and very similar in experience to the Mumbai to Munich leg and therefore same feedback applies. Mediocre to Poor food, unfriendly staff and overall stinginess & rationing.
This was a short 45 min flight so nothing much to write about. Actually the staff was friendlier on this flight and they served bottled water and unlimited chocolates. This was a surprise and huge step up since they are otherwise so stingy on their longer international flights.
The food on the flight was extremely limited and left a lot to be desired in terms of taste. The cold sandwiches served on certain legs were awful.. The staff is unfriendly and some of them are downright rude. No snacks and even water is rationed.
They lost my luggage 2nd day of Romania and I didn't get it yet it's a very concern
Excellent
More fruits for food, bananas for example.
A
Baggage claim at Munich was a disaster- I had to wait an hour then they loaded mine and 25 other passengers bags on to the wrong carousel.
We had to be rerouted Frankfurt Istanbul Almaty. This made us 7 hours behind schedule and turned 12 hours expected total journey into 20 hours total journey. We got there safe and with our luggage and lufthansa staff at manchester were good and helpful . However it was not brilliant. Generally we are happy with Lufthansa this will not change our attitude going forward.
Flight Man to Frankfurt cancelled . So we were sent Man to Frankfurt Frankfurt to istanbul Istanbul to Almaty. Could not understand why you did not book us Man to Istabul Istanbul to Almaty However the arrangements did get us to Almaty with our luggage albeit 7 hours behind schedule. Presumably that was always going to be the case when we missed our original Frankfurt connection. Lufthansa staff at Manchester Airport were good and helpful . No complaints there!!
The television set attached to my seat did not come up as it was an exit row. The same thing happened to my return flight. The crew knew that the sets for the exit row were defective but even then seats were assigned.
Everything was normal
Indian vegetarian food was good.
Ok
I was charged $370 dollars for one luggage in Belgrade and after trying to contact a supervisor he didn’t have time for me and said there is nothing I can do with the charge still pending.I paid $75 dollars on the way there. I only realized it after I received a text from capital one. I’m very disappointed because my family a I travel with Lufthansa often sometimes twice a year.Poor customer service not sure I will be traveling with Lufthansa anymore or recommend it!!!
Sweet sandwiches were aweful in the taste. No entertainment.
No entertainment. Food was okay! Seats were okay as well. Overall boring trip.
There were no entertainment from Germany to Delhi flight. Very limited option for previous flight. Ear piece was loose and kept coming off. Seats were comparatively smaller. Food could have been tastier. Missed salt and pepper on the side. Yogurt can be added to the meal.
Boarding staff person was very rude
Airline again missed my special order, even though I had reconfirmed 24 hrs before. Eurowings charges for the blanket and for alcoholic drinks, which are typically provided on international flights. I had bought ticket for Lufthansa but was shifted over to Eurowings, which was not my choice, and will not be my choice going forward.
Airline missed my special meal order. Those planes are really old and have very less leg space. Choice of movies is very minimal.
I've loved it. Thanks 🙏🙏🙏👌
We had a good trip coming and going. Thanks!
Food coud be more
Absolutely inadequate transfer at Munich airport. Lufthansa sold a ticket for a flight with 45 mins transfer, and your connecting flight is actually in a different terminal. In order to get to that terminal you need to walk 10 mins to a train station, take a train, and then go through passport control. All this in less than 45 mins (deduct 20 mins for boarding)? Madness.
Absolutely inadequate transfer at Munich airport. Lufthansa sold a ticket for a flight with 45 mins transfer, and your connecting flight is actually in a different terminal. In order to get to that terminal you need to walk 10 mins to a train station, take a train, and then go through passport control. All this in less than 45 mins (deduct 20 mins for boarding)? Madness.
Lufthansa delayed departure by 1 hour. The options they suggested were not compatible with my connecting flight. I found myself a better flight with United, and I got Lufthansa to get me a boarding reservation for it. However at the airport I had to go 4 times between Lufthansa and united check-in counters because Lufthansa had not produced the appropriate ticket transfer.
None
Lufthansa offers direct flights to 191 cities in 71 different countries. Berlin, Frankfurt am Main, and Munich are the most popular cities covered by Lufthansa.
Lufthansa concentrates most of its flight operations in Frankfurt am Main.
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A premium carrier with a clear focus on hospitality and passenger comfort, Lufthansa became the first ever European airline to reach 5-star accreditation with Skytrax in 2017. With a highly respected recognition within the aviation industry, the German carrier joined a short list of superior airlines such as Qatar Airways, Singapore Airlines and EVA Air. In celebration of the achievement, they repainted two of their fleet with 5Starhansa lettering.
Growing to become one of the largest airline groups in the world, Lufthansa owns several subsidiaries, which include Brussels Airlines, Air Dolomiti, Austrian Airlines, Swiss International Air Lines, Lufthansa CityLine and Eurowings. In addition to these subsidiaries, which focus on flights within Central Europe, the airline offers services to more than 80 countries across the globe. This includes every inhabited continent other than Australia.
The airline has hubs in the major cities of both Frankfurt and Munich. These act as key links for the routes offered; however, a range of subsidiary hubs and Star Alliance hubs are also used. It was one of the founding members of the Star Alliance in 1997, which created a world focus alongside United Airlines, Thai Airway, Air Canada and Scandinavian Airlines. Codeshare agreements are in place with many members of the alliance as well as Cathay Pacific, Etihad Airways, Iran Air, and LATAM Brasil.
Lufthansa manages a combination of both Airbus and Boeing aircraft in its fleet. Short-to-medium range models like the A320 and A321 versions are preferred. Many of the aircraft are named after small German towns such as Sindelfingen, Langenhagen and Gummersbach.