Traveller reviews
Overall rating
9.0
Excellent
Based on 22 reviews
Boarding
8.2
Comfort
8.8
Crew
9.0
Entertainment
7.7
Food
8.5
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Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Neos Air information
| IATA code | NO |
|---|---|
| Routes | 342 |
| Top route | Sharm el-Sheikh Ophira to Milan Malpensa |
| Airports served | 92 |
| Top airport | Milan Malpensa |
Recent reviews
Traveller rating
9
1
0
1
0
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6.0
NYC JFK there is no information about delayed flight, milan airport no information where to pick up the bording pass
Reviewed Sep 2023review from
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10.0
In-flight service was very good. Plane had spacious overhead bins and incorporated windows with an automatic dimming feature eliminating the need for traditional plastic shades. Boarding was halted and the crew did not communicate a reason. We waited on the gang plank for 30 minutes after showing boarding passes without being given a reason.
Reviewed Jun 2023review from
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10.0
Our flight with Neos airlines was great. The price was very reasonable, the staff very professional and accomodating. The flight was comfortable with more leg room than most airlines I have travelled with in the past. The food and service while on board was good. I would travel again to Italy and back with Neos if given the opportunity.
Reviewed May 2023review from
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10.0
Nice planes, great crew and actually good food.
Reviewed Oct 2022review from
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2.0
We never got to the flight due to ferry cancelation due to bad weather and could not contact with anyone for support and advice. We'll appreciate your support now in our attempts to get refund
Reviewed Oct 2022review from
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10.0
Excellent experience
Reviewed Sep 2022review from
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10.0
great crew !
Reviewed Aug 2022review from
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10.0
Pros: Helpful crew. No hassles. Good food and drinks. Thanks.
Reviewed Oct 2019review from
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2.0
Pros: Nothing
Cons: Flight should be families only. Other fliers should be given advance warning what they’re getting themselves into. Most horrible, painful experience we ever had.Reviewed Sep 2019review from
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7.3
Cons: The air conditioner caught fire, there was smoke from the cabin.
Reviewed Jul 2017review from
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2.0
I did not make the flight because the first leg was delayed.
Cons: I was rebooked too late and to a different airport without my permission.Reviewed Jun 2017review from
Neos Air FAQs
What is Neos Air's carry-on size allowance?
On board Neos Air flights, cabin baggage should not exceed 55x40x20cm. If your hand luggage is bigger, the Neos Air assistance team will most likely ask you to pay extra for checked luggage.
Where does Neos Air fly to?
Neos Air offers direct flights to 86 cities in 42 different countries. Milan, Marsa Alam, and Verona are the most popular cities covered by Neos Air.
What is Neos Air’s primary hub?
Neos Air concentrates most of its flight operations in Milan.
How does KAYAK find such low prices on Neos Air flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Neos Air.
Flight status
Neos Air route map
Top airports served by Neos Air
- Milan Malpensa Airport (MXP)
- Sharm el-Sheikh Ophira Airport (SSH)
- Marsa Alam Airport (RMF)
- Rome Fiumicino Airport (FCO)
- Verona Airport (VRN)
- Bologna Guglielmo Marconi Airport (BLQ)
- Granadilla Tenerife-Sur Airport (TFS)
- Reykjavik Keflavik Intl Airport (KEF)
- Puerto del Rosario Fuerteventura Airport (FUE)
- New York John F Kennedy Intl Airport (JFK)
- La Romana Airport (LRM)
- Male Airport (MLE)
- Almaty Airport (ALA)
- Rabil Airport (BVC)
- Luxor Airport (LXR)
Neos Air contact information
- NO IATA code
- 800 325955 Call
- neosair.it Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.