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FAQs about flying with Neos Air

  • What is Neos Air's carry-on size allowance?

    On board Neos Air flights, cabin baggage should not exceed 55x40x20cm. If your hand luggage is bigger, the Neos Air assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Neos Air fly to?

    Neos Air offers direct flights to 82 cities in 35 different countries. Milan, Marsa Alam, and Sharm el-Sheikh are the most popular cities covered by Neos Air.

  • What is Neos Air’s primary hub?

    Neos Air concentrates most of its flight operations in Milan.

  • How does KAYAK find such low prices on Neos Air flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Neos Air.

  • What’s the cheapest route that Neos Air flies?

    In the last 72 hours, the cheapest route flown by Neos Air found on KAYAK was from Milan to New York, with a price of S$ 150 for a round-trip.

  • What are the most popular airports for Neos Air flights to depart from?

    With 56 Neos Air flights departing each week, Milan Malpensa airport is the most popular airport for Neos Air flights to depart from. The most popular destination from this airport is Brno. The next most popular departure airport is Verona airport, with 37 Neos Air flights departing from there each week.

  • Is Neos Air part of an airline alliance?

    No, Neos Air is not part of an airline alliance.

  • How many destinations does Neos Air fly to?

    In total, Neos Air flies to 82 destinations.

See more FAQs

Neos Air customer reviews

8.1
Very GoodBased on 43 verified guest reviews
7.6Boarding
7.2Food
7.3Entertainment
8.3Crew
8.0Comfort
Traveller rating:
Sort by:
L
10.0 Wonderful
MXP-JFK
In-flight service was very good. Plane had spacious overhead bins and incorporated windows with an automatic dimming feature eliminating the need for traditional plastic shades. Boarding was halted and the crew did not communicate a reason. We waited on the gang plank for 30 minutes after showing boarding passes without being given a reason.
V
10.0 Wonderful
MXP-JFK
Our flight with Neos airlines was great. The price was very reasonable, the staff very professional and accomodating. The flight was comfortable with more leg room than most airlines I have travelled with in the past. The food and service while on board was good. I would travel again to Italy and back with Neos if given the opportunity.
V
10.0 Wonderful
MXP-JFK
Nice planes, great crew and actually good food.
V
6.0 Okay
MXP-JFK
NYC JFK there is no information about delayed flight, milan airport no information where to pick up the bording pass
V
10.0 Wonderful
VRN-CAG
Excellent experience
V
4.0 Mediocre
PMO-JFK
Air was not working while grounded and we were waiting in the heat for almost 2 hours until takeoff. It was way too hot to be on the plane for that long, especially with the same hot air circulating with people coughing and sneezing. We were all sweating. Flight crew was great and flight was very smooth in air as well as takeoff and landing. Also, wifi was not working and we were not able to watch anything. Screens were not working. There were no earbuds given out even if we wanted to watch something. That was very disappointing as it was a very long flight and we had 2 young children with us.
T
2.0 Poor
MXP-IBZ
Pros:Nothing
Cons:Flight should be families only. Other fliers should be given advance warning what they’re getting themselves into. Most horrible, painful experience we ever had.
K
10.0 Wonderful
PMO-JFK
Phenomenal! So completely exceeded expectations!
V
2.0 Poor
ATH-TLV
We never got to the flight due to ferry cancelation due to bad weather and could not contact with anyone for support and advice. We'll appreciate your support now in our attempts to get refund
V
10.0 Wonderful
FCO-PMI
Pros:Helpful crew. No hassles. Good food and drinks. Thanks.

Neos Air flight status

Thu 9/12

Neos Air route map – Which destinations does Neos Air fly to?

Find out which destinations you can fly to direct with Neos Air by entering your departure airport. If you want to know whether Neos Air flies a certain route, enter both the departure and destination airport before hitting search.
Thu 9/12

All Neos Air flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
789New York (JFK)Milan (MXP)8h 0m•••
787Palermo (PMO)New York (JFK)9h 25m••
1275Sharm el-Sheikh (SSH)Milan (MXP)4h 45m•
1274Marsa Alam (RMF)Sharm el-Sheikh (SSH)0h 55m•
1274Milan (MXP)Marsa Alam (RMF)4h 20m•
787Milan (MXP)New York (JFK)8h 40m•••
789New York (JFK)Palermo (PMO)8h 20m••
9071Tel Aviv (TLV)Lisbon (LIS)5h 50m•
2902Reykjavik (KEF)Alicante (ALC)4h 40m•
1024Milan (MXP)Monastir (MIR)1h 50m•
1025Monastir (MIR)Milan (MXP)1h 50m•
1350Granadilla (TFS)Las Palmas de Gran Canaria (LPA)0h 35m•
1860Monastir (MIR)Houmt Souk (DJE)0h 40m•
1350Las Palmas de Gran Canaria (LPA)Verona (VRN)4h 5m•
1382Verona (VRN)Tel Aviv (TLV)3h 25m•
1860Bologna (BLQ)Monastir (MIR)1h 45m•
1350Verona (VRN)Granadilla (TFS)4h 30m•
2542Bologna (BLQ)Marsa Alam (RMF)4h 10m•
2246Verona (VRN)Mersa Matruh (MUH)3h 10m•
2543Marsa Alam (RMF)Bologna (BLQ)4h 30m•
2247Mersa Matruh (MUH)Verona (VRN)3h 15m•
1383Tel Aviv (TLV)Verona (VRN)3h 50m•
2851Mersa Matruh (MUH)Bologna (BLQ)3h 10m•
1930Milan (MXP)Luxor (LXR)4h 10m•
1030Verona (VRN)Houmt Souk (DJE)2h 10m•
1959Houmt Souk (DJE)Milan (MXP)2h 5m•
9049Verona (VRN)Corfu (CFU)1h 40m•
1537Houmt Souk (DJE)Rome (FCO)1h 40m•
1620Milan (MXP)Granadilla (TFS)4h 25m•
1781Enfidha (NBE)Verona (VRN)1h 50m•
9051Corfu (CFU)Tel Aviv (TLV)2h 15m•
7083Marsa Alam (RMF)Milan (MXP)4h 50m•
1931Cairo (CAI)Milan (MXP)4h 30m•
1781Houmt Souk (DJE)Enfidha (NBE)0h 50m•
1460Milan (MXP)Puerto del Rosario (FUE)4h 15m•
1582Verona (VRN)Monastir (MIR)1h 45m•
1958Milan (MXP)Houmt Souk (DJE)2h 5m•
1460Arrecife (ACE)Milan (MXP)3h 35m•
1764Verona (VRN)Puerto del Rosario (FUE)4h 20m•
1583Monastir (MIR)Verona (VRN)1h 50m•
1031Houmt Souk (DJE)Verona (VRN)2h 5m•
1930Luxor (LXR)Cairo (CAI)1h 10m•
1536Rome (FCO)Monastir (MIR)1h 25m•
1620Las Palmas de Gran Canaria (LPA)Milan (MXP)3h 55m•
1460Puerto del Rosario (FUE)Arrecife (ACE)0h 30m•
7227Heraklion (HER)Bergamo (BGY)2h 45m•
1765Puerto del Rosario (FUE)Verona (VRN)4h 0m•
2987Mersa Matruh (MUH)Milan (MXP)3h 35m•
246Milan (MXP)Nosy Be (NOS)9h 30m•
2986Milan (MXP)Rome (FCO)1h 10m•
2986Rome (FCO)Mersa Matruh (MUH)2h 55m•
125Amritsar (ATQ)Milan (MXP)8h 50m•
1433Enfidha (NBE)Milan (MXP)1h 50m•
711Malé (MLE)Rome (FCO)9h 40m•
1761Puerto del Rosario (FUE)Milan (MXP)3h 50m•
711Rome (FCO)Milan (MXP)1h 15m•
More flight routes

Neos Air contact information

Neos Air information

IATA codeNO
Routes393
Top routeSharm el-Sheikh to Milan Malpensa Airport
Airports served86
Top airportMilan Malpensa

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