Hotels near New York John F Kennedy Airport

Pros: Staff was accommodating

Cons: the parking and location . How I had to pay $25.00 to park my own vehicle.

Cons: It’s a pretty pricy hotel that honestly is more like motel. My friend is very covid conscience, so we asked to have a sit outside during our meetup and borrow chairs to do that. Reception people first said yes, but as I started moving chairs, came up and said they changed their mind.

Pros: Being able to park on site was definitely nice Considering the neighbourhood It's in,, But $25 in night to park was a bit much..

Cons: No laundry facilities

Pros: Location horrible Very noise

Cons: Everything

Pros: The Room was very clean and comfortable...the young man at the front desk explained everything in a detailed manner. The house keeper Annai was very meticulous about her job and took an high level of pride in doing her work.

Cons: Limited parking space and the repair road work currently being done by the city made if very difficult to enter the premises by car.

Cons: breakfast,and price

Pros: New rooms

Cons: No shuttles to the JFK terminals. Cost me a lot to go and back with my luggage And website was mention that there’s a shuttle.

Pros: The rooms were exceptionally clean.

Pros: Convenience to airport - timely airport shuttle service

Cons: nothing noted

Pros: The shuttle driver who picked us up was great. The location was good. Not a great neighborhood but minutes from the terminal. Picked up at federal plaza and dropped off at our terminal.

Cons: Booked a room with a king size bed. It was at best a full size bed. On the Marriott hotel website the price for both a room with king size bed and two queens beds was the same. When I called down to change rooms I was informed there would be an up charge. The reception staff were very unhelpful.

Pros: It was inviting. Great location. My phone in the Roman was not working I called and some one responded in minutes. Great costumer service on all shifts. Housekeeper was very nice and always had a smile on her face.

Pros: Very convenient to the airport. Shuttle system is excellent. Morning breakfast is absolutely perfect.

Cons: Everything about the hotel met my expectation.

Pros: Hotel is clean, breakfast is good

Cons: We flow in late and got to the pick up location around 10:30pm. The wait of the Airport shuttle was long.

Pros: Very confortable bed located close to JFK

Cons: It's NY everything is expensive

Pros: Location

Pros: Overall, the hotel staff and facilities were excellent. The small restaurant was very nice with excellent staff and selection of meals . We will definitely book again in the future.

Pros: Breakfast was good

Cons: Noisy.. Room was in front

Pros: The cleanliness

Cons: Rooms are kind of small

Pros: Location

Cons: No microwave in the room. Could not hear my dinner.

Pros: Early shuttle and breakfast

Cons: The room was crowded with furniture so it was hard to move around.

Pros: Freindsly staff

Cons: Having a room in the "basement".

Pros: Staff was kind and gracious.

Cons: Dining room menu extremely limited and there were no options within walking distance. I have some food allergies and therefore cannot eat fast food which was all available. I was there for 24 hours with almost nothing to eat.

Pros: cleanliness and service

Cons: a bit of an inconvenience with parking.

Pros: Very close to JFK with excellent shuttle service. Very good breakfast. Staff is excellent.

Cons: The neighborhood was a little scary. The restaurant was not open in the afternoon.

Pros: Helpful, friendly staff

Cons: Noisy due to proximity to road and highway.

Pros: Close proximity to the airport

Cons: I was assigned a room at the first floor, I can hear lots of noises come from the hallway in the hotel even around 12am at night. The people at the front desk is not very nice, the lady speaks very fast and somewhat impatient when ask for help.

Pros: Our stay was for an overnighter and parking for a week with an early flight. The hotel was clean and comfortable the staff was go out of there way friendly and shuttle to the airport was the fastest I've ever had.

Pros: The breakfast and attendant.

Cons: The arrival directions were poor and the driver was rude!

Pros: Staff, breakfast/restaurant. Shuttle service was good.

Cons: We had to change rooms, very little sleep as airconditioner was very loud. The suriunding are was not good. I would give the hotel a 2.5 star.

Cons: My room smelled like a cat box

Cons: Website says 24 hour free shuttle from JFK. We arrived at JFK at 230AM, they said last shuttle was at 2. When I complained the next morning they reluctantly refunded the taxi, less the tip. False advertising and pettiness.

Pros: Good, basic accommodations - the halls and rooms are a little tired, but the food was remarkably good.

Pros: The accommodations were fine and the staff were warm, welcoming, and helpful. The breakfast was decent.

Cons: The shuttle did not run as punctually as indicated by the schedule. The smell in the room was unwelcoming. The steps down to the elevators were annoying with my heavy suitcase.

Pros: The free shuttle to or from airport

Pros: The bed is so comfortable and cozy with the weighted bedspread . The room was spacious and had everything except a microwave. Kind to provide a breakfast substitute “Grab & Go” bag

Cons: No microwave in room so couldn’t heat up the cold bagel they gave me in the breakfast “Grab & Go” bag TV Internet service (Spectrum) was horrible. Couldn’t watch and couldn’t hear most of the channels due to the terrible intermittent Spectrum signal. Not enough toiletries, washcloths and towels for 2 adults No floor mat for the bathroom floor Shower curtain should be a little wider to keep the water from getting out all over the floor while a person is showering

Pros: Front desk is very tension and no smile

Cons: Staff

Pros: Very friendly staff and ideal for a stop over in new York. They also have a shuttle service to the airport which is good.

Cons: When you book on Booking.com it tells you one price including taxes and when you arrive at the hotel the staff tells you the prices rates have changed like who does that

Pros: Very clean, staff responded very fast and professionally

Cons: Not having a microwave in the room was a minor inconvenience but not too bad, also I’d like it if had more accommodations and household materials like a couple of garbage bags but that could just be a mistake on my part.

Pros: The room

Cons: Front desk service

Pros: Nothing has weed smell in the hotel corridors

Cons: has weed smell in the hotel corridors breakfast is an apple!!!! And hot water and worst brand of oat bag

Pros: nice bed and hot shower were only positive

Cons: mold in the shower. During Covid they serve breakfast packages but the microwave is so filthy that it is impossible to warm up bagel or to make oatmeal. Rooms are extremely cold, they keep them at 63-65 degrees. Even if you rise temperature at the thermostat it will automatically go back to 65 and you can feel cold air coming through the window.

Pros: Friendly staff, and close to airport.

Cons: There is frequently a bad skunky smell in and around this hotel.

Pros: Cleanliness, ease of check in

Cons: They charge me for having an accident of a women’s monthly health issue $100 RIDICULOUS!!! I have never been charge for that before at any hotel, the toilet was clogged and they gave us a non working plunger to use, and the second floor hallway re

Pros: Still waiting on my 1st $100.00 deposit and the 2nd $ 100.00 deposit. Please send my money I really NEED THE $200.00 PLEASE. THANK YOU.

Cons: Taking too long to refund my deposits.

Pros: Staff was friendly, professional and accommodating.

Cons: Multiple issues in room.

Cons: Rooms smells of cigarette and majuriana

Pros: The hotel was very clean and quiet.

Cons: The gates were open after midnight which anyone could drive in and vandalize guest's vehicles.

Pros: It was close to the airport and newer.

Cons: The rooms reeked of smoke, I was with my teenaged daughter and had to be moved twice. It's a shame that JFK doesn't have some really nice hotels...most are overpriced and mediocre at best. You can stay at a 4 star hotel in Manhattan cheaper these days!

Pros: The receptionist were very friendly and accommodating

Cons: I didn’t like the fact that as a guest you are required to pay for parking. The bathroom tub was clogged and the sheets were soiled

Pros: Staff members were nice

Cons: Would do a later check out

Pros: The staff is extremely nice and accommodating. All of the staff at the front desk; day and night are great. Maintenance and housekeeping staff are great, helpful and friendly. Great place to stay.

Cons: Travelers don't always respect the rules of no smoking. The staff accommodated me immediately upon informing them that the rooms smelled of smoke. No fault of the hotel staff, they are doing the best they can to ensure the rules are followed.

Pros: Rooms are clean and staff is professional

Cons: Hallways and elevators have strong smell of marijuana.

Pros: Professional and courteous staff

Cons: Hallways and elevators had very odor of marijuana but it may have been that night only. I don’t blame the hotel but I do blame the idiots who think it’s ok to smoke dope in the hotel rooms.

Pros: Close to airport

Cons: We did not have wifi or cable during our stay, was also not aware that the complimentary breakfast was a pre packaged bagged breakfast.

Pros: Kids making noice people screaming in hall slamming doors smoking marijuana in room it stinks really bad experience...never again.

Pros: Very clean, shuttle was on time to go to the airport.

Cons: We waited quite a while for the shuttle to pick us up at the airport

Pros: Very nice room, clean. We left too early to receive breakfast.

Pros: They packed breakfast 🥐 Coffee ☕ was very good.

Cons: Staff was not helpful. They only say Yes or No.

Cons: Sink in bathroom to small

Pros: Location.

Cons: The front-deskperson did not wear a mask and was offended when we wouldn't approach them. None of the other guests wore masks either.

Pros: The price, cleanliness and location.

Cons: The scheduled transportation and the hotel staff.

Pros: Neat and clean, quiet place.

Cons: Breakfast was poor.

Pros: Good job 👍🏽 keep it up and there is room for more improvement

Cons: Money for packing space too much and should be complimentary

Pros: Staff

Cons: Didn’t sleep all night. Every time somebody from upstairs was using toilet out toilet was making the loudest noises

Pros: Good location, comfortable bed, staff very friendly and competent.

Cons: The $25 "parking fee" that was completely hidden until we got there.

Cons: The shower was not working correctly and the ac was noisey

Pros: Availability

Cons: Non complimentary parking

Pros: I am a gold elite member they charge me $15 for parking there was no breakfast which was included the room was loud with the air conditioning vents there was one towel it was terrible I would never go back to the hotel as a matter of fact I checked out

Cons: The first room was an adjoining room kept me up all night with the other room playing video games had to change rooms that room was a noisy with the air-conditioning then I actually left that night and never stayed

Cons: The hotel was noisy and you could hear the person in the room next door no privacy

Pros: The staff were very pleasant during the check-in process.

Cons: The bed sheets were very dirty and it made the overall all experience extremely uncomfortable

Cons: The room I was assigned had an extremely noisy heating system which roared to life every 10 minutes with loud banging guaranteeing no sleep. As well, the previous occupant's soap was left in the shower.

Cons: I found dried blood on the bed sheets and duvet. The room was allegedly cleaned. Really disgusting. The staff (at least one of them) was apologetic and accommodating but the others showed confusion as to why I was upset.

Pros: I like that it was close to the airport.

Cons: It was under construction. When I made the reservation, it did not say anything about being under construction. It is also close to the airport, but so far from everything else that an uber was needed just to go out to eat. Very inconvenient.

Pros: There were bed bugs, I woke up with multiple bites and I informed the front desk upon check out.

Cons: Room cleanliness

Pros: Nothing

Cons: Not clean, bad breakfast

Cons: The charge for parking your vehicle in the hotel parking lot. You already paid for the hotel stay but th n you turn around and charge for the parking.

Pros: Location and shuttles to airport

Cons: I picked this hotel specifically for the pool. I used the filters in the kayak app to select for hotels with pools. There was no pool.

Pros: Close to airport and very friendly staff

Cons: The sound of room heater was too loud.

Pros: I needed to get there early for an AM flight. I was well within the time to get it but

Cons: when . I was a little late for the bus, I called and asked for a short delay. It was given, but only after a brief feeling of pain.

Pros: Attentiveness of staff during breakfast

Cons: Limited food options nearby

Pros: Comfortable and affordable.

Cons: Staff seems slightly unprepared.

Pros: The location to the airport and the free shuttle service.

Cons: The lady taking care of the continental breakfast. She rudely yelled at me because the pancake syrup dripped from my dish onto her clean counter. There are better was to address a client then the tone of voice she used when addressing my error in judgemen

Pros: Front desk staff was very friendly and hospitable-especially Ranata. Rooms very comfortable. 24 hr. hot drinks available and hot breakfast. Shuttle service.

Pros: The Hampton Inn JFK was a great place to get some rest when you have to layover for a flight. The shuttle was a quick ride and the drivers where very friendly. Would definitely recommend this Hotel and I will stay here again next time I have a JFK layover!

Pros: Proximity to airport, breakfast inclusion.....

Cons: Staff misleading guest, dishonesty, be aware of misleading parking charges.

Pros: The room was very clean, the bed very comfortable and the pillows are the best. We laid in bed and were sleeping within minutes.

Cons: One of the 3 shuttle drivers, Darren. He was extremely rude, not only to us, but to a foreign student and others as well. He went as far as not opening the shuttle door for a kid until he, the driver, was ready. We sat in the shuttle dumb founded by his actions. We were not able to report this because we were running late. I hope he does not work there for long, he will cost this wonderful hotel many customers. He should NOT be in a customer service position.

Pros: A very comfortable and clean hotel close to JFK

Pros: Very convenient to the airport and long term airport parking.

Cons: Limited and expensive parking.

Cons: The AC wasn't strong enough to cool down the room. The shower drain was flooded so when taking a shower it wound not drain down it would continue to get clogged

Pros: Location

Cons: Nothing

Cons: Yes the floor in the room was dirty

Cons: Parking was supposedly available for $25 a night other than that it was street parking. Some nights we had to park blocks away from the hotel

Pros: Did not partake.

Cons: The smell of marijuana.

Pros: Capacious Bed and shower. Mirors, mirrors, mirrors, including a Wide Full length one!

Pros: The staff was very helpful. The shuttle was good. Great hot water.

Cons: My room was NEVER cleaned. The carpet needs to be replaced.

Pros: It was close to the airport

Cons: The elevator did not worked in the morning and we had to clim down with our luggages from the 7th floor.

Pros: Location,price.

Cons: For a Marriott property it is very run-down with dirty areas.

Pros: Zezo

Cons: Courtyard marriot is a garbage. I will never go there anymore for the rest of my life

Pros: Comfortable bed and good location. Staff was very friendly and helpful.

Cons: Due to the COVID quarantine, there’s not much to evaluate. Social distancing and lack of supplies made this a less than ideal visit, but it’s understandable under the circumstances.

Cons: the bathroom toilet too small, shower was not adequate water spew all over the floor.

Pros: The room decor

Cons: The bathroom was way too small especially the tub an why no complimentary breakfast

Pros: When checking in the front desk agent was rude. Refused to accept my elite status (they do at other bonvoy hotels including the one I moved to the next day because of the front desk. 1star hotel here and 0 star service

Cons: The front desk staff that checked me in. No respect and extreme use. Lied about what she was able to do. Horrible experience I hope no one else has to deal with her again

Pros: nothing

Cons: No air conditioning and no perks/customer service

Pros: I booked a room here after Delta refused to let me on a flight (long story, but this hotel basically saved me) and I couldn't book another one out until the next morning. Hotel employee at the front desk shower so much compassion and understanding and was

Cons: I was a little nervous as a solo female traveler when the elevator doors opened and a whole bunch of NYPD officers walked out.

Cons: Smelled like animal urine in the lobby and in the hall outside our room. A/C didn’t seem to work.

Pros: Menu and availability of food and drink. Staff was very hospitable and did everything possible to make my stay comfortable and relaxing

Cons: No

Pros: This hotel had everything you need, comfortable bed, the room was very clean, it has a gym, laundry room, you can grab a Starbucks coffee without leaving the hotel. It was private,quiet and had excellent staff. I will stay here the next time I'm in NYC.

Cons: Nothing I can think of, perfect location and access to everything you need.

Pros: It takes a while to get to a JFK hotel, especially via subways and shuttles, so it is nice to come into a clean and updated room. My daughter and I had a long day getting there, and were relieved to lie down in a comfortable and clean bed.

Pros: All the staff were super pleasant! Check in was a breeze.

Pros: proximity to JFK and the shuttle service

Cons: Rooms seemed small

Cons: They billed me for staying after I prepaid with you. And I still have not got my money back.

Pros: The employees were great!

Cons: Everything went great

Pros: Bed

Cons: Dirty water in shower and sink. Water made me sick

Pros: Cleanliness and room was nice.

Cons: Complimentary breakfast should be considered given the cost and comparison with other competitive hotels. Also, the shuttle service was 15 mins late for picking us up in the morning. Punctuality.

Pros: Clean, good WiFi, complimentary coffee.

Cons: Hotel did not seem totally full, but my room (1410) was immediately next to the elevator, which made noise all night. I was tired enough to sleep through it.

Pros: Staff was very friendly and helpful

Cons: Drawers were not cleaned out (wrapping from a purchase left behind).

Pros: the room was clean, roomy and the bed comfortable. There were actual glass glasses in the bathroom and a Keurig coffee maker which is better than usual hotel room drip.

Cons: the elevators were not working on the morning of our departure. Fortunately, we were on the second floor and the staff quickly came to carry our luggage down the stairs. They don't have a parking lot. Fortunately there was some curbside parking.

Pros: close to airport

Cons: halls were dirty, chipped bathroom, hard pillows, poor lighting

Cons: I booked a king size bed and they gave me a double bed room with no explanation.

Pros: The convenience of being an airport hotel.

Cons: The server at Nosh; the restaurant near the hotel lobby was horrendous yet she got 18% gratuity.

Pros: Staff at cafe on groud floor is really friend.

Cons: Guaidance about Hotel shuttle bus was really bad. I wait for the bus at federal circule more than 50 minuites in cold weather even though I have called three time to ask the bus.

Cons: Wish there was some breakfast included with the cost of the room.

Pros: This property was marked as free parking in Booking.com site, but realize it isn't case

Cons: Receptionist was rude when check in

Pros: Close to airport

Cons: entire hotel reeked / smelled of marijuana. Degenerate drug addicts roaming the halls all hours of the night, people parting screaming and yelling across the hall from our room until 4am-- there was NO coffee (only decaf) on premises, no breakfast either, which was advertised on your website. Staff was made aware of all above concerns, but claimed nothing they could do about it.

Cons: The strong smell of Indian hemp at night and early hours of the morning.

Pros: I breakfast served and the location was ok

Pros: Big bed. Comfy sheets. Clean.

Cons: The awful, bright motion sensored light at the door that kept me up all night and couldn't be turned off. Simply moving my hand in bed would trigger it. Ridiculous.

Pros: It was lovely that the hotel shuttle took me to the airport when I waited at the lobby at 8.30 pm, even though shuttle services are only at the top of the hour. Kudos to the shuttle bus driver who went beyond the call of duty !

Cons: Only very minor things. My room was facing the main expressway and if you open the windows it gets really noisy! The cleaning of the carpets outside my room on the last day took an extremely long time and was extremely noisy.

Pros: Very clean nice decor

Cons: The heat wasn’t working properly

Pros: Everyone was friendly

Cons: Couldn’t ask for anything better

Pros: Beautiful

Cons: It was perfect thank u

Cons: Poor customer service and the room had stains on the sheets when asked for new sheets I had to make up the bed my self there were no house keeping staff also little hairs on towels and wash cloths. Remind you it was 6:45 in the evening with no staff.

Pros: Location

Cons: My room felt small as if I couldn’t move around the sink leaned so nothing I placed could stay on top everything would fall off there was no room for a toiletry bag or hair brush

Pros: Close to JFK.

Cons: TV not working at all. Must been out for awhile they had a printed notice next to it.

Pros: Pleasant front desk and clean room great location

Cons: The breakfast was not great but complementary so it is what it is

Pros: Physically close to the airport, (-10 minutes by shuttle) had free/lit a place to park my car, free hourly shuttle to JFK, staff were ALL extremely friendly and helpful!

Cons: Location was not in a "good" area...don't leave anything of value in your car.. Breakfast was ok... The TV was worse than old "rabbit ear" reception...don't know how long that has been going on. Nothing w/in walking distance to eat.

Pros: Close to jfk international airport

Pros: Front desk staffs are extremely friendly. It is a very pleasant stay here.

Cons: No. Experience is perfect.

Pros: The desk clerk was great .. very nice ... the room was clean and quiet ... the bed was comfortable, and the breakfast was good.

Cons: The TV channels were not all working ... Direct TV was out.

Pros: Superior staff! We arrived at 1 am after a flight from the west coast with two young children to prompt ,friendly service. We overslept the following morning, missing breakfast, however an employee was kind enough to grab the kids yogurt and juice.

Cons: Room smelled like marijuana, but was clean. Curtains did not close all the way and there was a very bright sign just outside our window. Light, coupled with expected noise from the street, made it difficult to fall asleep.

Pros: Near airport

Cons: Restaurant wouldn't give ice

Cons: Marvin at the frknt desk was great!!! Shuttle picked me up 5 minutes after i arrived at the pickup area, but just lucky!! The driver had the van warm and was very nice

Pros: Everything about the hotel exceeded our expectations... the staff was great, noise was kept to a minimum, room was clean, breakfast was great, and the kids loved all the extras.

Pros: Hotel is clean. Staff are very courteous and helpful. Breakfast area is very nice and clean and well kept!

Pros: Shuttle service was not as then other hotels provide in the same vicinity.

Cons: Shuttle service

Pros: Location to the airport was incredible

Cons: Beds were uncomfortable

Pros: location to JFK. Breakfast OK

Cons: Nothing located nearby except for airport. Gave us the smallest room. Could not walk down one side of bed as up against wall.

Pros: Perfect Location when staying at JFK.

Pros: none

Cons: location

Pros: Free parking. Clean and seems safe

Cons: Breakfast ends at 9a even on weekends. Thats crazy!!!!

Pros: Shuttle

Cons: Price adjustment Adjusted over $120 a night to $270 a night when my reservation changed to 1 day earlier check inn They took advantage of weather restrictions at traveler ecpensr

Pros: Great staff and location for airport.

Cons: Our room was right next to the express way and it was loud all night long.

Cons: Noise...we were near dining area and you could here people going to and fro

Pros: I did not like the fact that when asked questioned the staff would be rude to you and then start speaking in a different language (talking about you) and laughing. We stayed out in the cold because of the treatment and only slept in hotel, did't enjoy it

Cons: The hotel amenities were limited. The staff could not understand the basic question for a person traveling. You would think since we were near the airport we were from out of town and would need some guidance. The room services crew was rude and mean.

Pros: Free parking

Cons: The room smelt horrible.

Pros: Location to airport was great, no cab needed because hotel had shuttle, complimentary breakfast was good.

Cons: No HD TV; No TV at all 4 Yankees game; Air conditioner banged loudly; Bathroom had no sink counter for toiletries, Would not give receipt, Shuttle started at 8:00 AM but Ineeded to be at airport ealier.

Pros: Location

Cons: Mildew smell from airconditioner

Pros: Location was great near JFK.

Cons: Parking is limited, and on top they closed 1/2 the parking the night we stayed. Room wasn't the cleanest, but it did the job for the late night arrival into JFK.

Pros: staff were friendly and helpful

Cons: location bit hard to find. room below street level. carpet worn and dirty, smoke alarm malfunctioned until fixed. After checking in near midnight, housekeeper knocked on door at 9 AM to ask what time we were checking out. Annoying and unnecessary.

Cons: Toilet in room was blocked on arrival and overflowed the next morning. Lift in lobby did not work and we as guests had to carried our luggage down a flight of stairs to use another lift.

Pros: It was close to the airport

Cons: The holes double charged me charge my charge my card without my autherazation highly upset had to wait a total of six days for the. Release of my deposit of fifty dollar

Pros: Nothing came to mind .....

Cons: 1. Door of the room somewhat not straight, left a gapping space - could hear all noise out the hallway. 2. Running water of The faucet is so very weak. 3. Not enough parking space. 4. Did not feel like a 2.5 star hotel - more like 1.5. 5. First and

Pros: Location

Cons: This hotel was over priced and the room was extremely small. It was like fitting two beds in a room that is made for one full size bed.. The breakfast hours were unreasonable for the weekend

Pros: Proximity and cost were good for a stay near JFK

Cons: Room was small and no linen change was provided from one day to another

Cons: When I arrived at this hotel at 1:30 am, the staff told me that was no room left even my room was prepaid. Although the Holiday Inn Exp have arranged and tranfered me to the Long Island Marriott. However, this roperty located 16 miles away

Pros: location and the brand name

Cons: bad staff attitudes, stinky corridors and room, dirty public area, poor breakfast, noisy, room door can't seal with big gap

Pros: Location Staff

Cons: Size of room Breakfast

Pros: Good breakfast, airport shuttle. Clientele was fine.

Cons: Neighborhood is very industrial. Hotel states it is under renovation, my floor wasn't there yet. Side facing the freeway is noisy.

Pros: Close to jfk

Cons: Road noise & noise from the hallway

Pros: THE HOTEL ROOM 408 HAD NO PHONE , NO TV , NO CLOCKS ALL ITEMS WERE NOT WORKING horrible HOTEL

Pros: Nearby airport.

Cons: Too close to highway. Very next of highway. Too noisy. No shower curtain. Carpet smell..room is small like a hotel in Japan. Because of highway noise, i could not sleep two nights

Pros: This hotel was very close to JFK. After hopping off the plane and looking for the AirTrain, we got off at Federal Circle (the train is free when getting off here, but if you want to go into the city via train, the AirTrain is five bucks). Then, walk out past the car rental places to the shuttle buses. There are a few hotels around the HIExpress that you may be able to take their shuttle. Breakfast included hot food, such as sausage, biscuits and gravy, and pancakes.

Cons: The hotel was not in the best part of town, so plan on not walking to dinner. :) You will probably find yourself catching the tram back to the airport to catch the AirTrain to go to the city.

Pros: The location to the JFK airport was its greatest attribute.

Cons: Many things. The vending machines were all fragged. There were some VERY shady guests that seemed to either be patrolling the premises and constantly - loudly reentering and exiting rooms. The upkeep is also fading virtually everywhere on the premises.

Pros: Family members stayed a night to be close to a family celebration at another location. The staff is pleasant and very helpful. The room was clean and comfortable. WiFi and shuttle to JFK is a definite plus.

Cons: There could be an improvement on the key card system for the room. It was challenging to open the door.

Pros: The staff, location and complimentary airport shuttle was the absolute best!

Cons: Needs to be updated

Pros: Clean nice . Good service at the front desk Comfortable bed Good breakfast

Cons: None

Pros: Totally worth the price. It's beyond my expectation. The room is competable to a four star hotel room.

Cons: Only one shuttle an hour.

Pros: FREE SHUTTLE TO/FROM JFK, FREE BREAKFAST, COMFORTABLE BED, FREE WiFi

Pros: The location

Cons: Floor

Pros: The lady at the front desk was very perfissuonal

Cons: 189$,had no heat.went in the shower and came out to a brick cold room. Paid like I was stupid but I want to differ the charges

Pros: It was close to JFK

Cons: The surrounding stinks, found out because it’s near the sanitation facility My first room wasn’t clean & room service never came to clean my room when I had my first room switched

Cons: People was smoking weed in the top floor . Real bad

Pros: It’s a beautiful place & pleasant workers

Pros: Parking fee, I reserved a king bed and went I get there it was only full beg the bathroom poor I took a shower and it flow beg uncomfortable, is a shelter as well, I have to check early because it was uncomfortable and I get bits not sure if it was beg bugs

Cons: At least change the beg and the fix the bathroom

Pros: The location. Rooms are clean and nice.

Cons: The front desk are non professional. The duty manager is so mean that she did not reimburse me for the shuttle service that was suspended. It was not clear that the shuttle service has been suspended! She refused to pay for an alternative Taxi.

Pros: Location

Cons: a lot

Pros: The caring staff

Cons: No

Pros: Cannot remember wating breakfast at the hotel.

Cons: Understanding how to be picked up at the airport very confusing.

Pros: My flight was cancelled and this hotel had a vacancy. Hotel employee was very nice and the location was ideal!!!

Pros: The staff was amazing!!!!

Cons: The hotel is in serious need of a remodel!!!!! It's falling apart!

Pros: It was close to the airport.

Cons: Had do not disturb sign on door yet housekeeping knocked at 7(!)) and 11am. Engineering knocked at 8am. Was not told during check in that I needed to pay extra for breakfast. Requested late check out and the front desk still called at 11. Total disruptio

Pros: Proximity to JFK, shuttle service.

Cons: No.

Pros: The staff here were all very kind and quick to introduce themselves and ask if they could help us. They were all very helpful and attentive. Convenient airport shuttle very 30 minutes. Uber eats available.

Cons: The location doesn’t provide an easy access walk to anywhere. $19.99/breakfast seemed steep to me, traveling with a family of four with no company to reimburse for the cost... seriously $20.00/person?

Pros: Convenient to JFK. Professional staff.

Cons: The air conditioner and the motor to the refrigerator were extremely loud. Couldn't sleep. Hallway to room full of mosquitos

Pros: We only stay one night and it very nice

Cons: We did like the hotel

Pros: Clean rooms close to JFK with friendly staff.

Cons: Shuttle to airport consistently ran 10 minutes behind schedule.

Pros: Close to JFK-Airport, shuttle to the airport

Cons: Rooms are not good designed. In the bathroom the mirror covers the socket f.e. for the hair dryer. The bed and the cabinet are so close that you need to step over the bed to get into the room. Staff unfriendly. Both is a no go for this price category.

Pros: Professional and friendly staff!

Cons: They assigned me a king size bed but I was traveling with a co-worker and they were hesitant to give us a cot. They finally got one for us, but it seemed to inconvenience them.

Pros: Shuttle and proximity to airport

Cons: it's a bit loud near airport, but that is to be expected

Pros: Airport transportation fridge and microwave in room.

Cons: Room phone was not working and toilet started to run last day there.

Pros: Excellent breakfast in a clean and friendly facility.

Pros: Room was very clean and the bed was comfortable.

Cons: There was no free parking, front desk staff needs to have a better attitude when dealing with guest.

Pros: Location and price. My wife was flying international from Europe and I came from West coast. We wanted to stay near airport and even though $--- a night before fees and taxes is not so cheap, because of the location I'd call it a deal.

Cons: I called for shuttle from Federal Circle and I'm told 5-10 mins. I waited freezing outside, other shuttles make several times. Called them back 20 mins later, now 20 mins and left them my number. 45 mins and no show up, asked my phone again!!! Get Lyft!

Pros: Very friendly staff. Our flight in was delayed by 4 hours. I called the hotel and when we arrived at 2:30am the shuttle was waiting for us. Friendly and efficient front desk personnel both at night and in the morning.

Pros: location

Cons: Unfriendly and rude staff, Coffee machine in the room not working,No heater room was freezing cold, Airport shattled was 45 min late to fetch us for airport.

Cons: You have play parking

Pros: location convenient to JFK

Cons: Bed made noise overtime I move in it.

Pros: Close to JFK

Cons: Rooms need reinovation

Pros: Location

Cons: Arrived on FRI night, the clerk said he couldn't find our reservation for the 2nd night. After 20 min, he found the reservation but said we had to check in again for the 2nd night. Check-in the next day took 30 min. Finally, I lost my temper & left.

Pros: Front desk staff was nice

Cons: The beds are hard as a rock. The AC broke and they fixed it only for a short time and stopped working again that night. Not what you would want from a Hilton Hotel.

Pros: Really but experience never go back. Staff is so poor

Cons: I not like anything

Pros: Location

Cons: service level can improve

Pros: The staff were very nice and helpful.

Cons: The handle for the water in the shower was broken and it was very difficult to control the temperature of the water. The refrigerator made a very loud humming noise and had to be unplugged in order to sleep. The rugs were old and dirty looking.

Cons: Much prefer to stay at a Hampton Inn. The free breakfast at a Hampton INN was 17.50 per person at the Hilton Garden Inn. Parking was $21.50 per day.The room was small. The comparison with the Hampton Inn may not be fair, I never stayed at one near JFK.

Pros: Location Access to JFK

Cons: Understaffed...line chking in/out 1 receptionist 0500 Van to a/p: driver pulls up late , gets out - goes inside. Never comes back?! Other van shows 0615. By time we load & launch we're 24 min late BAD!AP Vans for AIRPORT hotel hv to run like clockwork

Pros: Location

Cons: They had no extra cots for the room,no extra linens, no luggage carrier and gave me the wrong room number at first so I had to wander the hallway searching for a room that didn't even exist! Eventually got the right room number given to me!

Pros: It did have off-street parking although it was $21/night.

Cons: I had asked for two additional bath towels at the front desk. The attendant said housekeeping would bring them up shortly. No towels were ever delivered. Items in their snack shack are expensive. $2 each for the tiny half-pint milks and $3 for soda.

Pros: Location and shuttle to airport

Cons: Cleanliness, Over all odor in hotel, and room.

Cons: The T.V didn't work

Pros: Close to hotel and manager was nice

Cons: The hotel instantly reeked of marijuana. It never went away. The room was absolutely filthy. The back of the bathroom door had brown running liquid stains and white stains all over it. There was dust and grime all over the counter. The phone was so gross that I opted to call the front desk from my cell phone. Considering the current circumstances during a pandemic, I expected the place to be spotless. Even if it wasn’t a pandemic, the room was absolutely gross. We will never stay there again. Also, VERY unclear about the free breakfast situation. When I reluctantly hit the “room service” Button using speakerphone (after attempts of calling the in-hotel restaurant who never answered from my cell phone), I ordered and was told it was $105. When I called the front office they said we should have gotten a voucher for the restaurant downstairs. Which of course was NOT the same place as who we ordered the room service from!!

Pros: N/A

Cons: I forgot my expensive bottle of creed cologne at the hotel on 02/14/2021. I called them on the same night. They gave me the run around after calling them everyday only to tell me they didn't find it. People as I've hear also forgot stuff they didn't get b

Pros: The location is very convenient, close to the airport and flushing

Cons: The hotel is not very clean, also the facility are pretty dated

Pros: 24hr shuttle to and from the airport.

Cons: Cigarette smell in the room, not the room we reserved, loud music down the hall.

Cons: The room was dark and me and my neighbors were having toilet problems I had to use the plunger. Very annoying.

Pros: Pets could stay

Cons: Wasn’t as clean as they advertised. Also the taxes And fees almost cost more than the room. That’s crazy.

Pros: Location

Cons: It's dirty, and full of the scent of weeds.

Pros: You are by the highway that will lead you to any boro, and long island..

Cons: Parking is Free but super tight after 8pm, and it's located in a residential neighborhood so street parking is even worse..and the Hotel was only at 40% capacity

Pros: Very nicely decorated, quiet, clean,

Cons: Although parking was free, it was very full when we went. If I couldn't get a spot, where could you park?

Pros: I appreciated the parking , and the room was nicely decorated

Cons: no

Pros: Parking/clean rooms at check in...close to highway and convince stores

Cons: Light switches in my room didn’t work properly....didn’t clean the room or rug on a daily basis...had to call and request for microwave...parking was hard to find at night because it got filled quickly

Cons: Airport shuttle was overcrowded. No way to social distance.

Pros: The space, cleanliness, and the staff was very helpful.

Cons: The rooms had no phone.

Pros: The rooms were very clean & spacious!

Pros: The customer service was impeccable.

Cons: Everything was amazing

Cons: It had bugs. I sent them the video of bug crawling in bed and bites on myself and my child they did not seem to care

Pros: The check in clerk greatshe found great parking for usi forgot her namebut great staff

Cons: problem i went after tropical storm trees were down power companies workers filled streetsgreat staff

Pros: Just the location.

Cons: Room cleanliness could've been better, especially during pandemic, had issues with bathroom leaks and the management didn’t move me to another room, dust could've been cleaned a bit more.

Pros: Friendly staff. Quietness.

Pros: Quite and convenient

Cons: Room could’ve been cleaner hair in shower as well behind toilet area. Checked in late and didn’t want to switch rooms just cleaned it myself.

Pros: Location

Cons: I didn’t really have an understanding of the room differences/ price differences.

Pros: Free parking in a city where there is no free parking.

Pros: The decor and cleanliness

Pros: I liked the location and ambience of the lobby

Cons: The service, cleanliness, response, room service,

Pros: Room very nice pillows just OK staff excellent

Cons: food the food was not that great I had a steak tough and very thin

Cons: The staff was not helpful

Pros: Late check out

Cons: Line to check in

Pros: Location

Cons: No real parking in the hotel ground. Very small parking lot had to park on the street

Pros: location

Cons: when we booked the room it was for 4 people and breakfast was included. when we checked in we were told breakfast was only included for 2. I spoke with the manager that night and they still refused to honor the terms. Heater in room did not work great.

Pros: Location. Parking sucked.

Cons: Booked 2 rms, both were problematic: 340-toilet kept running, had to manually keep fixing the stopper. Rm 334-the bath would not drain the water after a shower. Called the front desk and request it be fixed, said will do: no one came. I am a IHG m

Pros: Everyone was very friendly!! Helpful and thoughtful. Dinner was also great.

Cons: One misc. pubic hair on the shower shelf. Otherwise the room was (from what I can tell) spotless!

Pros: it was clean, staff was helpful

Cons: parking was terrible. way too few parking spaces. cars parked all over the place blocking fire lanes.

Cons: No free breakfast

Pros: If you need a hotel near JFK, this will do. The bathrooms were newly renovated. Ample free parking, but a little difficult to find. Wi-Fi was good and fast. Restaurant was OK, but overpriced

Cons: View of the highway from 2nd floor but wasn't noisy. The Windows were filthy with soot. Could barely see out of them. Long dark corridors. There is nothing to do in the area. It's Ann airport hotel.

Pros: It was convenient to the airport.

Cons: The street noise from the highway was very noticeable.

Pros: Cleanliness, early check in

Cons: I had the front desk send a fax, twice,and it did not reach it's destination.

Pros: Shuttles to JFK every 30 minutes

Cons: We were sent to a room that wasn’t cleaned yet. The bed was slept in and towels on the floor. Then when we got another room that was “ready” there was dried up pee on the toilet seat.

Cons: Decor ....looked like a murder scene

Pros: it is close to the airport

Cons: We asked for an extra bed at check-in but it took almost an hour to deliver to our room which was around 12:30Am in the morning. I reserved for a room on higher floor but was given a room at the ground level . The hotel staff just said nothing he can do

Pros: Nothing to like about it

Cons: To close to the freeway, bad service to expensive not worth the money

Cons: The hotel charged me a second time after I prepaid. They did not clean the room the first day. The second day they cleaned the room however left my room door open. This is a major security problem. Worse hotel experience ever!!!!!!

Pros: The room was on the small side but the king size bed very comfortable. We had a great night sleep. The bathroom amenities were nice with plush towels. Would not stay in this area unless you need to be close to the airport. This hotel suited our purpose for a 1 night stay to catch a flight the next day.

Cons: I checked in online and requested a quiet room but received a room on the 2nd floor facing a street were construction work was taking place. Although not overly noisy during the time we were there, the lack of attention to detail disappointed me.

Pros: The price was right, and the shower was hot

Cons: My family and I waited am hour for our room to get ready. We arrived @ 7:30pm. Why on earth would we need to wait an hour at that time? ? Bed was very uncomfortable and TV needed to be adjusted by an engineer to be used. We requested extras pillows, and they did not have any. This property is shady at best. It is in the ghetto,and I cannot believe it is a Crown Plaza! Fresh paint and new carpet cover up a very substandard operation.

Pros: Very close to JFK, shuttle convenient once you take the air train from JFK to Federal Circle. Need work on room service.

Cons: The number of people, including employees, clustered by the front door smoking like chimneys and blocking door access because it was raining. A huge turnoff right at the outset. The bathroom shower tile floor was sketchy, broken and uneven, so dirty water collected by the door entry. Room service forgot my entree when they delivered it. For the prices they charge for the food, they should have comp'd it, but instead they called me to apologize. 3 separate times, and AFTER I had fallen asleep.

Pros: It was very close to the airport and the staff were very nice.

Cons: Although the hotel looks like it may have been renovated not long ago, there were many things about the room that looked shabby. Peeling and bubbling paint on the bathroom ceiling, frayed and and ripped carpet and the one and only hook in the bathroom to hang anything on was pulled out of the wall and just barely hanging on. It would have pulled completely out had we put anything on it.

Pros: Great staff, great location, ever think worked, great shuttle service, great food

Cons: No toilet paper holder was found in the bath room, But every thing else was great.

Pros: The staff was friendly. I'd never been to NY before and expected to get the NY attitude i'd heard about from LA, but I was happy to find everyone was very friendly and welcoming.

Cons: It was an average Hilton hotel, nothing special not bad not good. I'd stay there again on a layover at JFK, but I wouldn't go out of my way to stay there again.

Pros: Good

Cons: Good

Pros: The room was spacious.

Cons: The television didn’t work.

Pros: I spent 3 days room never clean

Cons: Called 3 times fot the same cleaning no one showed

Pros: Clean and spacious room

Cons: Parking is too difficult and no space after sunset

Pros: Location was good and parking was very hard to find.

Cons: Pillows on bed has sharp objects poking out so we were afraid to use the pillows to sleep. The lighting also wasn’t very good.

Pros: The couches were comfy and the wide windows were great

Cons: The bathroom and closet as well as front foot didn’t work properly

Pros: location and had a shuttle close to jfk airport

Cons: could use some updating. It was not horrible but not a 3.5 maybe 2.0 It just reminded me of an older hotel No pizzazz

Pros: Quite and in a good location.

Pros: All around

Cons: Not at all

Pros: Very nice staff.. helpful and fast checkin

Pros: Clean rooms and the staff is courteous and professional

Pros: Convenience.

Cons: There was a bright light on the ground outside that was shining right at my window and there were only sheer curtains available.

Pros: The cleanliness of the hotel and rooms!

Cons: Standard meals were extremely expensive!

Pros: Everything!

Cons: No

Pros: Just excellent

Cons: All is perfect

Cons: Staff was not welcoming and does not know how to greet there guest as if you were asking them for something for free. When we got there she said $280 and no explanation.

Pros: Comfy bed, large room with huge table. Fabulous sofa in room for relaxing. We brought our own food to eat due to COVID restrictions . Soft towels

Cons: The sink stopper was permanently down, no water drainage.

Pros: Free transportation to JFK. Would be nice if they would pick up at LGA too.

Cons: Our room looked into the construction of the building next door.

Pros: I would never stay at the Hilton jfk again

Cons: I booked 2 night with the hotel & the second day I was locked out ,cause they only had me for 1 night , I had toI show them my email & the house keeper stole my hat & went thru my purse as I had the do not disturb sign on the door,I would never go there a

Pros: Nice on site amenities.

Cons: Checkin didn't have my info said it wasn't transferred over but only took 3 minutes. Hotel needs a hot tub. That's the only thing missing.

Pros: Everything was clean, staff was friendly and helpful

Cons: The room didn’t have a microwave

Pros: Nothing

Cons: Heating system was as noisy as a helicopter overhead. Mattress was lumpy,saggy and horrible in need of replacing. Door to closet couldn't be opened. Reported to staff. Never fixed. This hotel merits the lowest rating possible. 3.5 is a joke.

Pros: With a Hilton you always know what you’re getting. A great experience.

Cons: The HVAC in the room was extremely loud. It woke me up every time it turned on.

Pros: Friendly and very quick response to a problem with the TV. Very quiet and comfortable room and efficient shuttle system.

Pros: A great spot to spend your last night in the city if you are flying out of JFK - quick ride to the airport with a cheap Uber - restaurant and bar on site were fairly decent as well, and reasonably priced for the type of hotel.

Cons: The cleanliness of the room was so-so, and the air conditioning unit was obnoxiously LOUD... I may have just got a bad room though...

Pros: I liked that it was close to the airport and its a much bigger hotel than the other options near by. There was also a good restaurant and cafe in the lobby. Staff was very friendly and quick in processing us.

Cons: I didn't like that the room had very dim lighting, especially in the bathroom. It was rather dark

Cons: That room service ended at 11 and the kitchen closed at 12 downstairs at the bar. I had gotten in from the airport at just past 11 and really didn't want to have to sit down at the bar. So it was quite disappointing to find out that room service had ended.

Pros: Beds were great. And the food at the restaurant was excellent!

Cons: No pool hours during the week day mornings.

Pros: Everything except the soap.

Cons: The soap makes your skin dry like sand paper and makes you smell like meatloaf. I'm dead serious.

Pros: Terrible staff. Airport shuttle took forever. Average room. Not worth the rate charged in my opinion. Best thing about it is it’s proximity to JFK airport.

Cons: Staff Cleanliness Room Airport shuttle

Cons: Too difficult to connect to wifi

Pros: The staff were very accommodating. The room was very clean. Received complimentary parking for the night.

Cons: The shower curtain was a little dirty

Pros: I like the location

Cons: The stuff lies to me and charge me for a late checkout. Before booking the hotel I called them first and they were were agree. I was surprised for the fee

Pros: The room was very nice and very clean

Cons: No microwave oven

Pros: It was very clean and they cleaned my room every day

Cons: The room was small and the location was a bit off but it was great other wise

Pros: Prices

Cons: This is a homeless shelter that they use as a hotel

Cons: They told me that they have shuttle from the airport but when I called they told me that I need to take the train.

Pros: The staff and room was comfortable and nice!

Cons: They didn't clean my room early enough and missed a day that I was staying!

Pros: The young lady at the desk was unbelievably nice , professional and couldn't do enough for us , what a professional. Like to say thank you to her .

Cons: The one thing that I really didn't like was the fact that when we were checking in we were told that it would cost us $24.00 to park our car on the Holiday Inn Property . I never heard of such a thing. I thought that was so Tacky and undermining .

Pros: It was close to an event that I was attending

Cons: There were groups of men hanging out at the facility who looked suspicious and it made me feel very uncomfortable. When I returned at night it very scary. I later googled the place and it stated that it was being used as a homeless shelter

Pros: The beds we're comfy staff was polite

Cons: The moldy smell and dingy curtains.. Noticably all the ppl loitering outside on property during COVID-19

Pros: The bed

Cons: No

Pros: Convinced

Pros: Terrific staff. Very clean rooms. Airport shuttle service still operating in these trying times.

Cons: The following amenities are not available as of June 8, 2020: Fitness center, business center, public restrooms, restaurant. Cheaper JFK hotels can be found that still have these services available for use. Look for those properties instead.

Pros: The location was convenient to where I needed to frequent.

Cons: The hotel charges $24 a day to park in their lot, forcing guest to park on the street. The room was the size of a closet and the reception desk was staffed with an unprofessional and rude employee.

Pros: The price

Cons: The attendant at the front desk wasn’t very pleasant.

Pros: Bed was comfortable and room was clean.

Cons: The room still smelled faintly smoky, although it was supposed to be non-smoking. The TV was also broken. The staff did give me the option to receive point towards another free stay after bringing these issues up.

Cons: I was completely happy

Pros: The price

Cons: Parking cost, tv didn't work at 1st, small rooms, no breakfast

Pros: Nice location. Great staff. Free shuttle to the airport.

Pros: Nothing absolutely nothing!! Total disappointment!

Cons: The hotel reeked of weed, was making my 4yr old sick. The staff was rude with attitudes. My wife and daugh fearedfor there safety as there was loud voices and guy cursing and swearing on the elevator. Hotel is located in the slum and a total misrepresent

Pros: Close to airport

Cons: Tiny lobby

Pros: Location and room size

Cons: They did not honor our wake up call.

Pros: Offer shuttle to the airport

Cons: Very small room, dirty hall and room carpet, people yelling in the hall. Room was off an end with a steel door (maybe fire code) but it felt eerie going in. Keurig in room never made coffee and no coffee at front desk.

Pros: Was able to check in early

Cons: Bar was out of many standard items. Bar staff did not Seem to care

Pros: free drinks in the lobby

Cons: room was too cramp for the price! lobby looked like a reception area of a house, not a hotel

Pros: It had a shuttle to the JFK

Cons: It was not appealing from the moment you walked in. The front desk screamed lowend! Amenities in room were non existant. We asked for coffee pods for the Keurig maker in room we were told there they out of coffee in the hotel. I will never stay here again

Pros: Proximity to JFK and Long Island beach areas. Easy parking. Good room temperature control. Comfortable bed and pillows. In Room coffee. Housekeeping did a sufficient job.

Cons: Must drive to everything which is not a problem if you have a car.

Pros: The location was great and I appreciated shuttle service to JFK.

Cons: There was no roll-in bed available.

Cons: The location is kind of isolated. Construction noise is around, and strange people lock their bikes at the fence of the parking lot.

Pros: The room was fine.

Cons: The restaurant was terrible.

Pros: The Hotel is located 5 min away from my work location

Cons: Yes. I did not have any creamers in the room and although reception promised to send some, I did not have any delivered to my room. I also did not have a paper cup that would fit under the coffee machine and hence had to go without coffee in the morning

Pros: Closeness to the airport

Cons: Restaurant ( food was not fresh) and location

Pros: The proximity to JFK Airport was beneficial and the driver was very accommodating.

Cons: The room was a lot smaller than expected and the view from the room was not appealing. It was my aunt first time staying in a hotel in New York and the view from the window was of dumpsters.

Pros: Ok for one night stay and has shuttle service to the airport.

Cons: Could definitely include breakfast.

Pros: Location and staff

Cons: Absolutely noisy rooms due to proximity to the road and rail track. Avoid if you want to sleep in peace

Pros: Rooms are nice and clean.

Cons: My room was not made on my second day. They did apologize and gave me a breakfast ticket for $15 each, but breakfast was so bad that I barely touched it. Worst, during breakfast, water started leaking from the above floor right next my table!!!

Cons: location.

Pros: All is good but, no room refrigerator, microwave and there are roaches.

Cons: Cockroaches

Cons: The rooms was dated and not as clean as I like. The following day when we came back they had not cleaned the room. They did not call for our wake up time.

Pros: The best thing about this hotel was the cleanliness of the room. The staff member that was there when we checked in was nice, happy, and helpful. Any questions that we had he was more than willing to answer.

Cons: The room was kind of small and some of the employees were not as willing to help you out as much as others. Also, the restaurant that was part of this hotel was okay on the food and the service was very slow.

Cons: Tried to charge for a prepaid reservation. Room REEKED of cigarettes though it's a non-smoking hotel. I could go on...

Pros: This hotel fit our need for an overnight layover at JFK. Both the pick up and drop off shuttle drivers were on time and efficiently navigated the logistics of JFK terminals. The night check in staff was friendly and helpful. The morning staff was less so.

Pros: Very warm and helpful staff.

Cons: Many services closed for holiday with no notice. Room service understaffed after holiday. However, staff was helpful and reimbursed us for inconvenience.

Pros: Small and poor

Pros: Great staff

Cons: Room smelled of smoke, the gym equipment was sub-par, and the location was in an ugly area composed of scrub brush and old industrial style buildings

Pros: Location, cleanliness

Cons: Yes. BIG TIME. The staff made a mistake, and to correct it, they decided to call us at 1:30 IN THE MORNING to fix it! They called and called and EVEN SENT SOMEONE TO KNOCK AT THE DOOR at 2 IN THE MORNING!!!! They ruined a night's sleep all the way.

Cons: We went to the airport to return the rental car the night before we left. We waited over 45 minutes in freezing weather for the shuttle bus to pick us up. We have bad colds from that wait. Front desk staff were wonderful.

Pros: Hotel is far and staff is unfriendly.

Cons: Wanted more money for double bed. Not friendly. Horrible CS.

Pros: The room itself, wasn't horrible. It was a handicapped room, which was not requested, but the room itself was passable.

Cons: Everything else was awful. The transportation was slow and the drivers were terrible. I waited 45 minutes for the room at check-in. The area around the hotel was noisy and not very safe for walking, which limits guests to the hotel's poor restaurant.

Cons: Everything is done carelessly, equipment falling apart.

Pros: I booked a room for the night and had to cancel last minute as i changed my flight. And I was not even partially refunded. I find this terrible, even if it is policy or not. I won't be using kayak again.

Pros: Room was clean & bed comfortable. I had a good rest after a long flight.

Cons: No complimentary water. Ice vending machine outside the room very noisy.

Pros: Front desk staff and shuttle driver were all extremely pleasant, attentive and helpful.

Pros: Proximity to JFK.

Cons: Small room.

Pros: The motel seems brand new with compact but stylish rooms. Under the tv is a panel of plugin options for connecting video, data, or internet access, all exposed in a user-friendly way. Wifi was fast and easy to use. The motel is not walking distance to metro rail, but the motel shuttle leaves every half hour and takes you to JFK federal plaza where you can access the SkyTrain to MTA or LIRR. So I was very happy with the value.

Cons: They re cost me more price than regular

Pros: I needed to travel to the airport a day early because of the weather forecast. I have to say the place was actually very comfortable and a bit noisy BUT the area is not in the woods so of course it normal. Nothing that ear plugs wont fix :-) Room was comfy and bathroom was very clean. Comfy Bed, large bathroom, good amenities. I am a hospitality professional and I was pleased to be here. I see some negative reviews and disagree. If you need a good not expensive place, this is great. I slept well and ready for the flight. Thank you, BW! ps: no breakfast due to covid but we all know this is the time to stay safe and be kind, no big deal! :-)

Cons: nothing

Pros: Nice and quiet

Cons: Nothing

Pros: I liked The bed.

Cons: There was no breakfast that was advertised. They say it is due to corona, but corona is happening since months, not updating an offer on booking is simply a fraud. Also, ordering a breakfast is possible, so how is that not against the regulations?

Pros: everything was great 👍 the price was good

Pros: It was close to the airport. The staff was very friendly and helpful

Pros: Safety and clean

Cons: I requested 2room 2 both, when I got to hotel it was just room, I had to take it because I were tired from travel and was night don’t want to change it, not only that they charged me highest taxes 30%. I had to stay couple days before I got 5 star

Pros: Everything that was mention when I booked the hotel was a lie. When I checked in the rude front desk lady mention that the amenities are not included. No parking, no breakfast-which was expected due to the COVID, no whirl pool. Poor

Pros: Cleanliness

Cons: Info on parking. Should not have to pay to park

Pros: Nothing

Cons: Everything poor condition

Pros: There is nothing to like about this hotel!

Cons: The hotel uses their rooms for homeless families and is located adjacent to a sanitation facility. They also charge a $26 parking fee in a less than safe area with limited on street parking. This hotel is a rip-off!

Pros: they allowed service animals

Cons: the elevator was very slow

Pros: It is the nearest hotel from Federal circle, just 10 minutes from airport. Location is good for a late night stay to catch the next morning flight.

Cons: Only one bearer is on duty,it appears. He says, he is on lunch interval and so will not come for help to bring luggage to room even at 10.30 PM night. You need to sweat out by yourself at such late hour after a long day journey. Very unpleasant experience

Pros: That it was clean and provide airport shuttle

Cons: No. Everything was well

Pros: Close to the airport and the breakfast at 5am is certainly a plus.

Cons: the every hour shuttle schedule limits the use, half hour would be more convenient.

Pros: Location near the airport and the free shuttle!!!

Pros: Lot cost and close to the airport

Pros: Meh

Cons: Meh

Pros: Very close to jfk. Easy to get in and out.

Cons: None

Pros: The food hall for sitting is very good

Cons: Lobby is too small They do t offer any kind of help you have to do everything by yourself

Pros: Close to JFK. Basic amenities. If you have an an early flight its perfect. The breakfast was nice as well.

Cons: noisy with garbage trucks next door.

Pros: Free shuttle to the airport

Cons: It was a bare bones motel type room and hotel.

Pros: Great hotel for easy accessibility to JFK. Clean basic room

Pros: The room and the breakfast. Also the shuttle bus to jfk Airport u

Cons: No comment

Pros: Nothing

Cons: No sleep. Truck are loading and unloading right next to hotel. 24 hours active heavy trucks traffic. Breakfast Is not fresh. Leftovers from the day before are reheated.

Pros: Nice atmosphere

Cons: Now

Pros: Great hotel staff

Pros: The convenience of being close to the airport and the staff was extremely friendly.

Cons: The room was tiny, but I was only there for a night. If my stay was longer, the room would be too small for my personal preference. The water pressure of the shower was extremely light.

Pros: How close it was to airport.

Cons: Nothing

Pros: Breakfast in the morning was nice.

Cons: It was in a sketchy neighborhood and there were people getting high outside the front entry. As a single female traveler, I did not feel safe. Additionally, the lock on my door inside the room was loose and not that secure. Not recommended.

Pros: Its location to the JFK airport. It was very near to it.

Cons: There should have been more vegetarian options for the breakfast.

Pros: Location to jfk airport

Pros: The guy at the front desk was AWESOME!!! The Italian restaurant that delivers also AWESOME!

Cons: TINY room! A bit loud as well.

Cons: Room had a "smell" to it, maybe from cleaning supplies?

Pros: The shuttle service to JFK was great. However, my experience with JFK is such that I intend to find an another airport

Cons: Yes! The room was dinky. When we arrived, the narrow halls were cluttered with service carts, so getting luggage past the carts was difficult. The room had neither a microwave nor refrigerator. Frankly, I think was was overpriced, even if it is near JFK.

Pros: The bed was decent and the sheets were clean.

Cons: Industrial area with no place to walk.

Pros: NOTHING AT ALL

Cons: NOT CLEAN (INSECTS ON THE BED. TINY ROOM. VERY POOR ROOM FOR US$ ---

Cons: It was very dodgy. Someone tried stealing my suitcase while I was checking in and the bellman got it back and when I told the woman who I was checking in with she just shrugged and kinda laughed. Worst hotel ever!!!!!

Pros: Airport shuttle buses

Pros: Location and shuttle to JFK was perfect. Everything else was just okay.

Cons: Not enough food, bagels and some of the meat products were gone too soon.

Pros: AIRPORT SHUTTLE. BREAKFEAST.LOCATION TO AIRPORT

Cons: DIFFULTY TO FIND SHUTTE AT JFK AIRPORT

Pros: room was acceptable. That is all

Cons: Location is horrible --in a mostly industrial area. No where to walk or find anything to eat. Hotel has NO food --other than a menu to order take out. They suggested that we call the shuttle from another hotel (Crowne Plaza).

Cons: The front desk was rude.

Pros: very polite staff breakfast was good location close to the Airport and free parking.

Cons: Room was too small but okay to spend a night. Hotel is aged but was clean and decent.

Pros: Air conditioners are very very noisy and rooms are very small.

Pros: The hotel was perfect for a stop over between flights at JFK.

Pros: It had an iron in the room. That was it.

Cons: Pretty much everything. The value per dollar was really low. Staff was rude. Place was kinda gross.

Pros: 10 min to the airport, clean room and friendly staff.

Cons: not a luxury place and a bit expensive.

Pros: Comfy hotel that did exactly what it was supposed to do as a layover stop.

Cons: Walls are super thin and the hotel security was in and out of half the rooms on my floor during my one night stay.

Pros: Breakfast was served from 5:00 am. Since we had an early morning flight, we were able to have breakfast before boarding the shuttle to the airport. In many hotels, breakfast is not served until 6:30 am or 7:00 am.

Cons: The shuttle to JFK airport only runs hourly. It should run more often.

Pros: To whom it may concern, I was dissapointed in my stay for the cost I payed for almost $200.00 a night I would have expected the follow which was not the case: -Clean and orginized hall ways (maintainance trolly blocking path) -Clean room with a order free bath room (bath room smell was horrible) -No one else assigned to my room which at about 02:30 in the morning I had another person enter my room while I was asleep and stated they were assigned the same room! Can you imagine the embarssesment and alarm to wake up to a stranger entering a room where you are half naked and asleep. I called the desk to complain and all i got was I'm sorry! (Really!) VERY POOR EXPERIENCE, WOULD NOT RECOMMEND........

Cons: Limited staff, rooms have a extremely strong odor especially on the first floor. Hard to breathe inside these rooms, I was very frustrated and disappointed overall.

Pros: close to the airport, good price. breakfast was decent. better than most places that offer free breakfast.

Cons: i've been itching non-stop since i checked out. bites all over my body - head to toe. i just hope i didn't bring any home with me. the shuttle only runs once an hour.

Pros: Services

Cons: Parking availabilities

Pros: We had an overnight layover and an early morning flight, so the proximity to JFK and the convenient shuttle service were major considerations. The room was clean with comfortable beds, and the staff were very good, although we were unable to get a receipt because the system was running something when we checked out. The shuttle was speedy and prompt with courteous drivers.

Cons: While the location is convenient to JFK (or maybe because it is), the neighborhood was such that I would not have felt comfortable going outside the hotel alone. It was also right next to the Queens Sanitation Department--that did not impact our stay, but gives you a picture. The hotel could definitely use some updating.

Pros: The nights were somewhat quiet.

Cons: The rooms were to small, the Wifi wasn't working, and slow when it did.

Pros: Close to the airport

Cons: Dirtiest Best Western I have ever stayed at. Staff was rude, rooms smelled dirty (city dump next door), dehumidifiers in hallways to help with musty smell. Floors, towels, bedding, and pillows all need replaced due to stains or holes. Felt like a Motel 6, really disappointed...

Pros: I guess that they were kind enough to give me a bed.

Cons: I waited 1.5 hours for their airport shuttle and they argued with me about how that was my fault. Their driver was rude. Their front desk personnel was rude. Everyone had an attitude and Custer service was obsolete. I wouldn not recommend this hotel to anyone. I hope their manager sees this.

Pros: close to JFK

Cons: high price level for this low quality

Pros: it only took 2 hours to find another room at a close by hotel

Cons: pretty much everything else

Cons: Treadmill did not work.

Pros: Everything was fine the people were very nice

Pros: The hotel was close to the airport and the bed was comfortable.

Cons: The hotel was in a bad neighborhood. I was given a "first floor" room, which turned out to be a basement room. The room was very small and cramped, and smelled damp and moldy. There were dehumidifiers running in the hallway, but the dampness and mold smell was still very prevalent. I stayed here out of desperation, because everything else near JFK was sold out. I would NEVER EVER stay here again and would specifically tell other not to stay here either. On top of all of that the cost of the room was exorbitant and Best Western should be ashamed of themselves that they are taking advantage of desperate people in such a way.

Pros: No I didn't like it because when I get there they say I made my reservation wrong . So I told them can I still get another room they say I still got pay for it again . So they didn't event help me with anything that I need as a customer ..

Cons: Because they wanted me to pay for the room two time event thought reservation was mad ... So I was not happy with the Servise they give me

Pros: The staff was very nice and helpful :)

Cons: Small elevator, but although in a nice condition.

Pros: No breakfast provided. Shuttle from the airport was good.

Cons: They should have provided some type of packaged breakfast. Nothing at all for a place who advertises breakfast is unacceptable. I called the front desk about the carpet by the bed being wet. He was gong to check with maintenance and get back with me. This never happened. The next morning the carpet was crusty. It was also a noisy location.

Pros: Location was good

Cons: Had to pay for parking No mini fridge Sheets had stains on it

Pros: It was clean. That's it.

Cons: No fridge in room. There is always homeless people lurking around because they have programs for drug addicts and homeless people. The room was very small. Horrible area. Never going there again.

Pros: Only the close proximity to the airport and cleanliness of the room.

Cons: The sketchiest place I have ever been! A lot of strange ppl staying there... each floor has its own security staff, which makes the hotel look like a prison. Overall, I felt very uncomfortable during my stay. Certainly avoid!

Pros: The bed was comfortable. The shuttle service was easy and convent.

Cons: There were a handful of characters staying at the hotel that led me to believe this place may be doubling as a homeless shelter. Also, the location is terrible if you want to go to a market or restaurant- especially during quarantine. There are very few restaurant delivery options. I don’t recommend the Chinese restaurant they give you. It’s positively horrible. The room service menu was much better. I think it comes from the holiday inn. I would not stay again.

Pros: Shuttle service, clean room

Cons: Room was too small

Pros: The price was fair.

Cons: The location. The parking issue. You have to pay for parking. The room is pretty small.

Pros: The facility was clean comfortable am planning to visit soon , the service was good .

Pros: Very clean peaceful

Cons: No everything was fine

Pros: I have never stayed in a Days Inn. We were there for only one night but very happy and pleased with our stay. From the friendly shuttle driver, to the kind and funny front desk staff, the sweet and attentive young lady doing the breakfast, thumbs up

Cons: no sure of location but it was night and we went straight in and out of hotel.

Pros: Location close to airport but very seedy. Can’t really go outside and feel safe or comfortable.

Cons: I would have liked to know that we’d be isolated to the hotel. Nothing around but the airport. Just a place to sleep to catch a plane.

Pros: Staff was awesome. Hotel employee at the front desk is a sweetheart

Pros: Given I had no choice but to stay in a hotel for the night due to a flight cancellation I picked the Days Inn-JFK Airport. I was pleasantly surprised when I arrived at the front desk. The property is very well maintained throughout! Front desk greeting was friendly and quick. The room was amazingly clean, fresh and up to date. The bathroom was spotless! Tile and fixtures were new and even the shower curtain had no stains whatsoever! I did complement the maintenance crew that I encountered in the elevator. They were cleaning the elevator, and genuinely were proud of their hotel.

Cons: The surrounding neighborhood leaves much to be desired. There are no restaurants in walking distance. I called a Lyft to take me to a restaurant 1.5 miles away that would not deliver to the hotel. On my ride there I noticed that most of the homes had barred windows. I'm glad I decided not to walk. Breakfast was included-standard fare, nothing spectacular. Room seems smaller than most other hotels I've stayed in. Same with the public spaces and breakfast area. There were only 3 or 4 tables.

Pros: Free breakfaat

Cons: There was a very noisy person with jumping kids and banging etc staff didnt do much

Pros: Close to the airport. Airport shuttle runs every hour. Was clean and comfortable. Free breakfast was really great. We were able to leave our luggage after checkout and go to get something to eat before catching the shuttle to the airport.

Cons: Small space for four people and lots of luggage. Not much around in walking distance.

Pros: The slick furniture and soft sheets are a boost!

Cons: Due to overbooking (which is hotel's fault), the hotel had rebooked us at another hotel farther than we had originally planned for. Further, they did not even care to inform us about it before arriving at Days Inn in the wee hours of the night. If you rebook us somewhere else due to YOUR error (overbooking), have the courtesy to inform your patrons!

Pros: This is a hotel you stay in to wait for a plane. The rooms are too small for extended stay.

Cons: The size of thethe rooms

Pros: Friendly, informative staff.

Cons: Small, cramped room. But then again, maybe the room was taken up by the king-size bed! :)

Pros: room was nice and modern, operable windows a great plus, bathroom clean and modern. good colors. comfy feel.

Cons: breakfast was suspended due to covid, Neighbor (permanent renter??) had really loud music and visitors, who slammed doors throughout the night. Emergency doors were slamming too. Corridors filthy and emergency doors didn't close. no lobby or other area to sit. For convenience I would have stayed an extra night, but the rate was ridiculous high, so I moved on to the Hampton Inn by Hilton, for less money and way better value!

Pros: Not much of anything can be said positively.

Cons: The first room had no heat, so we were moved to a second room which had no running water in the in the bathroom sink because the drain pipe leaked. Tell me they didn't know that. Bad, bad, bad. Never again.

Pros: The room was ok and seemed clean.

Cons: The room didn’t have an airport shuttle going even though that was the particular amenity point that I had selected. The reason was COVID. The staff barely shrugged when I stated that they needed to update their listing info. It didn’t end u

Pros: Location to JFK airport

Cons: Hotel does not have a shuttle!! Hotel does not have breakfast!! Hotel does not have a gym!! They advertise all 3, but don’t have any of them! Hotel is extremely dirty. Its very loud in your room, fire trucks and police sirens nonstop all night

Cons: The room down in the basement and it was abit noisy that night with the room above.

Pros: Had bedbugs, nasty cleanliness, don’t waste your time coming to that hotel

Cons: Everything was nasty.

Pros: Nothing.

Cons: Front desk took a good 5 minutes to even acknowledge I was standing in front of her. Security had to call out to inform her I was there to check in. Room had dirty blankets balled up in a corner, flyers on the floor and a bucket/cleaning pad on a table.

Pros: Nothing

Cons: everything, it looks like is also a shelter and got put in a room in the basement, i don't pay hotels to be in no dingy room in a basement.

Pros: Location close to federal circle.

Cons: Hotel was dirty and rundown. There was a strong smell of marijuana coming from the 4th floor.

Pros: Nothing

Cons: Looked like a homeless shelter.

Pros: The front desk staff took really good care of us.

Cons: In a sketchy neighborhood.

Cons: They advertised a fitness center and a business room and literally have signs for those up. However, there is NO FITNESS CENTER OR BUSINESS ROOM. False advertisement probably to get their star rating up.

Pros: Clean and close to the airport. The staff was friendly - offered a shuttle + provided takeout menus

Pros: They had very good breakfast and the bed was very comfortable

Cons: The carpet had stains on it.

Pros: Breakfast was very good!

Pros: Staff was very helpful and shuttle was very quick Only hotel that we could find with 2 double beds for a reasonable price for a shirt overnight before hitting the city.

Cons: No restaurants close by but great Kaye night take outs

Pros: Staff was prompt and professional.

Cons: Room was filthy - smears on walls in bathroom and bedroom, dirt built up in bath corners, carpet stretched up in the center of the room, loud hallways, overwhelming smell of deodorizer, chipped paint, stains - very gross.

Pros: Free wifi and comfortable bed-

Cons: The hotel was very noisy with staff in the hall intilc1am. The decor is dated, holes in the carpet, carpet not clean. Couldn't find the hotel as it was a construction site and only a tiny sign out the front. Terrible experience.

Pros: Very clean and quiet. Desk staff friendly and helpful. Room perfectly adequate. Good value for the money

Pros: It was actually suprising in a good way. Being a cheaper hotel further away from the airport, we were hesitant but the staff and hotel was great. The room was very clean and modern. The bed was very comfortable. There was even free breakfast!

Pros: excellent service. it is a 2 star hotel but they greatly treated guests like 4 star.

Cons: only room is a little bit tight and limited parking.

Pros: Friendly staff

Pros: I liked the staff and how friendly and helpful they were.

Cons: I wasn't so sure about the safety of the area.

Cons: After calling for the shuttle, I waited for 1:30h but it did not show up. The smoke detector in my room was not working properly and randomly started ringing every couple hour. My room was close to the breakfast room which means lots of noise.

Pros: Convenient shuttle service to and from the airport. Free Breakfast (or breakfast incorporated into cost of room).

Cons: Neighborhood around the hotel was a little dicey, but not a problem for our one night layover in NY. Desk clerk was very helpful in advising us on ordering food to be delivered rather than trying to walk somewhere late at night when we arrived.

Pros: The hotel was clean, the staff were friendly and helpful, and the airport shuttle drivers were excellent. Breakfast was larger and of higher quality than I expected.

Pros: A bit small and pricy, but overall clean and convenient. Excellent amenities I.e. Food, gym, shuttle to airport.

Cons: Shuttle took some time to pick me up from the airport but maybe it was a miscommunication

Pros: Location. Shuttle to airport was fast and easy to schedule. Breakfast exceeded expectations.

Cons: Room is very small. Could barely fit suitcases between bed and wall. Night worker did not seem professional and we had to ignore him as he was blurting something not English to us as we walked in. But all of the other workers were very courteous.

Pros: The staff was professional. The hotel was very well run. The free breakfast was really great!

Cons: It was a bit noisy

Pros: I liked that it was very close to the airport , although I almost missed my flight I still made it 😊

Cons: I didn’t like that the hotel doesn’t have a pool. The remote on the tv didn’t work , ice machines didn’t work and there was something black in my drink 🥺

Cons: The key for my room didn't work, I had to wait 10 minutes for a new key. There was no ice in the ice machine. No mini fridge in the room. This was my first and last time coming to this hotel.

Pros: Location

Cons: The types of people I saw there!

Pros: Nothing, maybe the location...

Cons: This hotel is being used as a City Housing Shelter... there are full-time residents not taking proper Covid precautions. Only 1 out of 3 elevators were operational and residents not taking proper precautions. Hotel was filthy and smelled of drugs in stair

Pros: Convenient

Cons: Parking cost on top of room charge

Pros: Has a restaurant

Cons: Have to pay for self parking

Pros: The staff was very friendly at check-in. The room was simple, but fine. The bed was comfortable. If you get food delivery here, it comes very quickly, which was nice with the quarantine requirements.

Cons: Just a note, there is no airport shuttle currently, due to covid-19.

Pros: Close proximity to JFK airport

Cons: - No airport shuttle service - Hotel is renting out rooms as if it was low income housing. Shady people wandering the halls and lobby - Extremely strong odor of marijuana throughout hotel halls and in rooms - Hard to sleep because of noise

Pros: Didnt have breakfast. Had an early flight.

Cons: No shuttle service. App said there was in one place and none due to covid in another. I made the reservation thinking there was. I would have been better off with more expensive rate but not having to Uber. On no rating S.ale is this hotel a 3.5.

Pros: I might never go back to this hotel again because the service is very bad

Pros: Close to the airport.

Cons: the hotel has a homeless shelter in it , residents smoke weed in the hotel and out front of the hotel. When front desk staff was asked if it had a shelter inside of it, they lied.

Pros: When I reported the roaches situation they moved me right away.

Cons: The first room I checked into had roaches.

Pros: Location

Cons: Old and dirty property. Very run down.

Pros: The front desk staff was polite and kind.

Cons: Our door was hard to close and you could not close our bathroom door. There was trash on the carpet. Bathroom sink would back up when running water. We were charged resort fees for a motel room. Food was less than par.

Pros: The ambiance

Cons: No room service .. paying for parking and also .. the elevators took forever to come .

Pros: Close to airport, easy to check in and out, airport shuttle runs every 30 minutes. Very convenient.

Cons: Overpriced but that's New York city.

Pros: Staff accomidations

Cons: The room card had to be remagnitized to often.

Pros: Great location and great staff

Cons: The mattress was too soft and not alot of outlets around the bed and deak area

Pros: Pick up at JFK shuttle point was on time. Everyone at the hotel seemed to know what they were doing. The bar and restaurant were operated effectively. The room was just fine. The shuttle back to the airport left exactly on time.

Pros: location was convenient

Cons: no heat in the room. poor water pressure / no hot water occasionally. no parking other than valet. valet kept turning off headlights. restaurant open for lunch for an hour.

Pros: the lounge. excellent bartender

Cons: not that I can think of

Pros: Close to the airport. Parking available. Working TV with a good choice of channels. Gym, and breakfast Room was spacious and well laid out.

Cons: The entrance was not readily discernable

Pros: Location

Cons: Everything

Pros: Convenient to airport

Cons: Shower did not work in the room - had to take a bath.

Pros: the personel in the restaurant and the breakfast was the best. very profesional people and helpful for every need. also that they are bilingual is a must for the staff. the breaksfast was really good and complete good coffee and fruits and options for all

Cons: i do really felt so bad because in the second day they didnt made our room, the beds, the cleaning. we left the hotel at 10 am and when we came back at 10 pm the room was dirty and its unbelievable this happened in a Radisson hotel.

Pros: Close to airport. Convenient shuttle

Cons: AC broke in room - had to be fixed Room windows have no noise insulation. Was on top floor and highway noise still so loud it felt like being right on the side of the street. AC loud. One elevator still broken as mentioned in other reviews months ago

Pros: The proximity to the airport.

Cons: The room was dirty, the air conditioning didn’t work. The maintenance staff came in and fixed it and it was working somewhat, but extremely loud all night. The front desk staff were great! The lobby looked clean. The rooms are dated and our ro

Pros: Free shuttle to hotel from airport

Cons: Very dated, not what I expected for the price paid.

Pros: Location was fantastic - shuttle bus to the airport was just what I needed.

Cons: The hotel room I was in originally was VERY noisy - directly outside the room was an air handler that ran 100% of the time. It NEVER turned off. It was NOISY.

Pros: Staff were wonderful- Especially on check in. The man was super accommodating and upgradedus to a suite.

Cons: Prices of snacks and drinks were outrageous. There were papers and wrappers behind the sofa.

Pros: Quiet, and not far from the airport.

Cons: Hotel is not as rated as a 3 1/2 Star. Had to travel on the AirTrain to get to Hotel pick-up at the airport. Quite difficult with luggage. The building was very old and outdated. The restaurant buffet food was cold and expensive.

Cons: Pretty dated

Pros: Always good

Pros: Location next to the airport.

Cons: They did not make my room the first night and no one explained why.

Cons: The hotel was run down: wallpaper pealing, dirty bathroom, doors didn’t lock properly, and very noisy.

Pros: Bed was comfortable, bathroom was clean, flights cancelled so appreciated close bed for short stay.

Cons: Needs some updating for the price!!! A/C was rattling. Don't appreciate ants in our salad:( ; so left the buffet, matre d' did not make the effort to remove the lettuce from the salad bar until closing , and therefore we chose not go into the breakfast.

Cons: There were cockroaches in the bathroom.

Pros: The breakfast was amazing. The staff seemed genuinely happy to be providing hospitality. Perfect location for overnight in transit through JFK.

Cons: The hotel is dated and ready for a refresh. The neighborhood is not great for exploring on foot. I know because I walked for miles during my 36 hour layover.

Pros: Location was great. Shuttle service was very convenient. Room was very comfortable.

Cons: Breakfast buffet was just okay.

Cons: I thought having to pay $100 for five extra hours with a little extravagant. I did not check until midnight and my flight did not leave till midnight the following day.... so I had to pay an extra hundred dollars to stay just till 6 PM

Pros: Close to JFK

Cons: Food prices to high

Pros: Not at all the described category. I took pictures of the dirty, stained tub.

Cons: The employees without uniforms, no room service, the bathroom was extremely old, stained and dirty One of the employees knocked on my door at about 10 or 11pm and I got me very scared. I did not open the door because they should have called

Cons: Near freeway exit ramp...too noisy

Pros: Friendly staff.

Pros: The location and the shuttle makes this place worth it.

Pros: Staff were very helpful and friendly.

Cons: A bit run down

Pros: Hotel muito limpo, quarto amplo e uma ótima vista.

Cons: Porém, chegamos no aeroporto e mesmo com o translado gratuito, não conseguimos contato, sabendo que terminamos no aeroporto por volta das 10:00, então tivemos que pagar um Uber para poder chegar. As atendentes da recepção poderiam ter pelo menos ter simpatia ao atendimento e foram indiferentes ao problema. Esperava mais por ser hotel Radisson.

Pros: the room was nice and clean

Cons: terrible location, no parking at the hotel, they charge for everything

Pros: Location: near JFK. Room was pretty clean. Nice bed. Staff members were friendly and accommodating: at midnight, the house man brought us a small fridge when we requested storage space for frozen & refrigerated items. Housekeeper gave us extra coffee.

Cons: The room was rather worn. Scraped walls, frayed carpet. Very noisy neighborhood (right by the freeway). No fridge or microwave in the room.

Pros: Close to JFK airport.

Cons: Hotel is old and dated. Waited a long time (30 minutes or more) to be picked up at JFK airport!

Pros: Location u

Cons: No

Pros: Location

Cons: No elevators in the morning. We called and they said they'd send someone to the 8th floor to take our luggage and make sure the shuttle would wait for us. I had to carry one of them down and the shuttle didn't wait. We took an Uber to JFK.

Pros: Location

Cons: Restaurant, limited menu, and awkward service. This is not a 3.5 star property.

Pros: Close to jfk

Cons: Everything. Dirty, bad bed, old 1970 bathroom, small room, expensive.

Pros: Close to the airport

Cons: They were miss leading about the parking. Turns out its 22 dollars a night to park here. I found a large cockroach alive in the bathroom and staff seemed not to care Night staff was rude Hotel bar wanted 8 dollars for a beer Questionable people seemed to come into the hotel at all hours of the night All this at nearly 300 dollars a night for a basic room is crazy

Pros: Leaving.

Cons: Unfortunately, couldn't wait to check out. Run down hotel, carpets needed vacuuming--just an old, tired hotel. Arrived around 10:30 pm, went to restaurant, ordered quesadilla, fried chicken dinner and both were near inedible. Don't stay here.

Pros: Was the only hotel available after my flight was canceled.

Cons: AC didn't work. Paint peeling from the ceiling. Carpet felt like it hadn't been cleaned in years.

Pros: It was available.

Cons: The staff was rude, the advertisement read 2-Queen size beds but the actual beds were Full sized. There was no fridge or microwave.

Pros: Nothing it was disgusting and I slept in my clthes

Pros: Quick check in process

Cons: First of all I walked into my room and the toilet has a pee on the toilet seat!!! Which shocked me and I wish I can show you the picture. I think that’s says it all !

Pros: The best part about this hotel was leaving, I'm not kidding. The "restaurant" serves the worst food I've ever eaten. The sink in the restroom at the restaurant was full of puke. Room was gross, hole in wall, wallpaper pealing. I have pics of everything

Cons: Room was filthy. Shower was disgusting. Food was awful. If I was staying any longer than one night I would have paid for another hotel. Early morning flight, so we stayed. Could not wait to leave.

Pros: Staff was pleasant

Cons: Old and outdated decor, more like a 2 star hotel, lots of shady looking people on the lower floors. Smell of Marijuana very prevalent

Pros: Friendly staff is helpful

Cons: Rooms are dated. Old bathtubs. Old wallpaper.

Pros: I only needed a place to sleep for one night after a long day of traveling with my 9 year old before another 4-5 hour drive, and this fit the bill. The beds were comfortable; that's a plus. Overall it's sufficient for the tired traveler, but that's all I can say about it. Probably a bit overpriced.

Cons: Bathroom wasn't terribly clean. Restaurant oddly expensive. No wifi in rooms. Housekeeping came knocking on our door hours before checkout even though I had the "do not disturb" sign out. Really needs a better restaurant with more options, a la carte breakfast (to avoid the absurdly priced $18 buffet), and room service.

Pros: This hotel needs to be updated. Everything just looks worn.

Cons: We got in late and wanted to have a quick snack and a beer or cocktail. Evidently the bar in the hotel has a lot of regular costumers from the neighborhood and they come before the guests. We sat at a corner table and the waitress didn’t come over at all in 20 minutes. We were Leaving and told the manager on our way out. He didn’t try to take care of us at all. They did nothing to make it better! horrible customer service from the front desk to the bar and restaurant! I do not recommend to anyone!!

Pros: Location

Cons: Hotel very dated as was the room. TV broke. Coffee maker broke. AC broke. Overpriced for the condition of the room. Paid $164 worth maybe $75.

Pros: Closeness to the airport. We used the hotel as an overnight stay after an overseas flight. For New York City an almost reasonable price.

Cons: For being so close to the airport it took over 20 minutes for the shuttle to arrive; the Holiday Inn shuttle arrived three times while we waited for ours.

Pros: Nothing

Cons: Had a very late check in to be refused because of an obvious mistake on reservation proved at the time by email. Had to call hotels.com checked in 2 hours later. Bed had two hairs (big hairs) so many doubts if it had the sheets replaced. Very noisy over the night. Staff never got better. Horrible experience.

Pros: Nothing

Cons: Overall attitude of the staff was over worked and under staffed. I had to pay a taxi so I could get to my flight on time because of the shuttle leaving earlier than designated. I will research all the companies that Radisson is associated with and never put another penny towards any of them.

Cons: Our cofee machine did not work. WC did not flush properly but not fixed. They have shuttle to JFK Airport but no shuttle to the nearest subway. This ends up costing you $20 to use airtrain at jfk or $15 if you take a taxi one way, just to get to a subway station to go to nyc. Not recommended if you going to commute to nyc daily.

Pros: The comfort of the bed

Cons: The steep price and the lack of free food

Pros: My Family and I was very please with our stay. looking forward to come back.

Pros: Bed was extremely comfortable, the room was good. All in all good value

Cons: No fridge in room

Pros: The hotel shuttle was very easy to use and made staying here worthwhile. Rooms were comfortable and fit the needs of a family. Beds were a bit small but comfortable.

Cons: The shower had bad pressure and street noise was a bit loud. The restaurant and room service seemed a bit expensive, but there was plenty of delivery places so getting food was not to hard since there's nothing nearby.

Pros: Staff were friendly but could not help much.

Cons: The heating was not working, despite the two attempts to correct the problem. Room change was not possible due to being fully booked. All that could be offered was extra blankets. not very helpful when outside temperature was -4 C. Breakfast was very poor and only skimmed milk available for coffee. They could at least have some cream.

Pros: Staff

Cons: Location Hotel was old

Pros: The ride to and from the airport is quick. The people are nice. It serves its purpose. It costs too much for the quality, but it beats the heck out of sleeping in the airport.

Cons: The room was tiny. The towels had holes in them. The furnishings and fixtures were dated. Again, I was there for an 8-hour sleep, so meh. It's useful.

Pros: Free parking on site with a locked fence The staff was pleasant and professional Close enough to the airport

Cons: The room was dirty smelly The towels were stiff and the bed was uncomfortable We had to wait a long time to get an employee to unlock the fence to get our car out Also there was not an employee at the desk for at least 10 minutes while we were waiting to check out. Free breakfast was not easily located it was in the lower level. By the time we found out it was too late. Also definitely was not in a nice neighborhood.

Pros: Close to airport

Cons: Hotel smelled, no bar as advertised, limited tv channels, felt as if unsavory characters roamed the hotels and were hanging around the outside of hotel. Also the staff was not freindly

Cons: Airport shuttle is not 24 hours. Runs only until midnight and is really just a guy in an SUV

Pros: Proximity to JFK

Cons: The exterior appears news. The interior is tired and unkept.

Pros: The room was clean the staff was help full and accommodating bath room was excellent.

Cons: The size of the room is a bit small and need television with remote

Pros: Near airport, with shuttle to JFK

Pros: Shuttle

Cons: Marijuana smells everywhere

Pros: They had excellent heat, it was very cold outside, but my room was toasty warm. Some of the staff were very nice.

Cons: There were cockroaches in the room. I asked for a handicapped accessible bathroom, instead I got a room that my wheelchair couldn't even get into. I suppose for NYC $100.00 is cheap but what a great disappointment.

Pros: Nothing

Cons: Checked in after 1 am the room had no heat and smelled really bad call front desk he sent someone this person let me know heat is coming from one side of the heater the other side is cool air so he will let front desk know so I’m to expect a call, 30 minutes no call so I called because I was freezing , I asked if the guy didn’t tell him what’s happening to my surprise he said yes but he didn’t have any other room available only one without a tv but yet he didn’t call to let me know, I had to take it as I was very cold. Hospitality is very very poor . There was also a big dead roach as you stepped in the room

Pros: I was told by the front desk clerk that there would be no breakfast served. But even so I would not eat there after the way the I was treated by him and the way the place looked.

Cons: Everything. The place smelled full of cigarette smoke even though I was given a document to sign saying that smoking was not allowed. I am not a smoker but had to inhale some one else's smoke.

Pros: This place shouldn’t even be listed.

Cons: JFK inn is extremely run down. Dirty. Stinks of smoke. Stains on bed sheets. Area is dangerous. The pictures on the web are deceiving. Looks nothing like what I seen. I want my money back! I have never given a review like this. I’m very disappointe

Cons: The staff is simply horrible and unprofessional.

Pros: Location was good, less than 20 minutes to the airport. Airport shuttle services a plus.

Cons: Bathroom needs to be updated. Room view was not appealing at all. Basically, the rooms need to be updated to meet modern standards. No breakfast offered even though it is advertised as part of the package. Poor WiFi connection. Took long to pick me up, had to wait for almost 30 minutes in the cold! Reception check-in staff not friendly.

Pros: Nothing

Cons: The smell its smell like smoke cigarette i will never go back there

Pros: It was warm and dry.

Cons: Did not feel safe other guest did not support a safe environment and I left early.

Pros: Convenient to JFK, reasonable price

Cons: Room furnishings were extremely dated and somewhat shabby.

Pros: They gave me a room in the basement, I've never stayed in Hotel Basement, they gave me hard time to change it to a ground floor. People were drinking outside the hotel and on and off were being loud.

Cons: The Staff were not friendly.

Pros: The best hotel not to go

Cons: The hallway smells weed homeless people around the hallway smoking weed/cigarette. The room also smelled had bedbugs and cockroaches Bedsheets were way too dirty couldn’t even stayed there for 20 mins

Pros: The location is the only thing I liked about this hotel.

Cons: Drug use, drinking, and parties seems to be the normal. Staff didn’t care. Bed sheets were not clean and had something that appeared to be either blood or nail polish. Mattresses in the halls. Screaming in the halls well past midnight until 4 or 5

Pros: Worker was always there to help very caring only one thing no breakfast.

Cons: no

Pros: Nothing it’s dirty and full of crack

Cons: Everything is bad here and didn’t want to give back deposit so be careful keep proof

Pros: Nothing

Cons: I didnt like nothing about the hotel. Too much noise coming from hallways and from the parking lot.

Cons: Yes they charge me a extra 20 dollars

Pros: Very near airport. Reasonable price.

Cons: Room was not very well kept.

Pros: Did not try the breakfast. It was close to the airport

Cons: No maintenance. Window to parking was broken. Wakeup call never happened.

Pros: Cheap and convenient location to JFK Airport

Cons: The facility is showing its age and is overdue for an upgrade

Pros: Nothing. It was disgusting and I could not wait to get out.

Cons: There was nothing I liked about this hotel.

Cons: My bathroom was not clean, iron was not working

Pros: The location to the airport. Friendly staff. The shuttle service to the airport

Cons: None.

Pros: The best part was the shuttle to and from the airport and there was a nice tv in the room

Cons: Everything was poor quality. The door didn't have a second lock that was functional. Carpet was disgusting and pulling up in various places. Paint was falling off door frames, etc. The air conditioning/heat was broken. Also there is no elevator.

Pros: The attention and Service by the staff.

Cons: The breakfast.

Pros: nothing

Cons: everything...extremely noisy every vechile went by you heard.....next door light was so bright could not sleep....toilet in the could not flush no water.

Cons: Everything. The dirty floor that made my feet sticky; the sketchy surroundings; the misleading "$86 per night" sign; the uninterested front desk staff; the slow and unstable wireless Internet...

Pros: Parking Breakfast Near to jfk airport Airport shuttle

Cons: No elevator

Pros: The front desk staff was amazing. She was so nice and sweet.

Pros: Prize for the room.

Cons: No elevator to second floor, no help with baggage. Shuttle to airport only once per hour, so we had to take taxi.

Pros: GREAT GREAT Great

Pros: It's close to JFK Airport and they have a free shuttle. Wehen I was checking in there was no room which I booked (room with 1 double bed, for two people) but i got another room with two double beds in this same price.

Cons: It's not safe area, especially if you travel at evening or at night by public transportation. We got very dirty towels. Our room was located in basement. it was unpleasant and smelly. Somebody wanted to get in our room early morning when we were sleeping.

Pros: The staff who welcomed us the first day was awesome, although we could hear people from the outside talking on their phone while we're tried to sleep. The complimentary breakfast was successful each morning, there was variety within the pastry options but not really any warm or hot food. The bedroom was standard which v was nice not to have to pay for extras we weren't going to use. Finally on the last day receiving the deposit for the room back was difficult. That staff member was rude to my mother and had no intention of returning our deposit we were told we would receive upon check out since we created no damages.

Pros: Nothing to like.

Cons: The place is not clean and electricity hook ups are dangerous. It smells bad and staff is not friendly.

Pros: The two fishes and the turtle in the pond...the free internet..

Cons: My room was filthy..air condition unit was so loud..the guy at the front desk con me five dollars...

Pros: Nothing about it i would never stay their again the rooms smells and the carpet was dirty the light switch have shorts it works sometimes.....

Cons: The staff didn't look professional they weren't dress like they were working the hallway was dirty it really felt like i was in a cheep motel i would never recommend anyone to stay their and for myself i felt like it was a big waist of my hard working money

Pros: Close to JFK airport free shuttle service going from the airport to the hotel but from the hotel to the airport the service finish at 3:30 pm so if you have a evening flight you have to get a taxi. if you need a place just to sleep for cheap price that is the place. Break fast I mean coffee, juice, cereal and donats and bread.

Cons: from the hotel to the airport the shuttle service finish at 3:30 pm so if you have a evening flight you have to get a taxi. looks old need a up grade new paint and etc my room was ok but the bathroom need a up grade.

Cons: Can you clean the bed ? So much dust!!!!!!!

Pros: The fact that I only booked it for 1 Night.

Cons: Everything is Pathetic.