Excellent
10.0
Pros:
I liked that it was very close to the airport , although I almost missed my flight I still made it 😊
Cons:
I didn’t like that the hotel doesn’t have a pool. The remote on the tv didn’t work , ice machines didn’t work and there was something black in my drink 🥺
Poor
1.0
Cons:
The key for my room didn't work, I had to wait 10 minutes for a new key. There was no ice in the ice machine. No mini fridge in the room. This was my first and last time coming to this hotel.
Good
7.0
Pros:
Location
Cons:
The types of people I saw there!
Poor
1.0
Pros:
Nothing, maybe the location...
Cons:
This hotel is being used as a City Housing Shelter... there are full-time residents not taking proper Covid precautions. Only 1 out of 3 elevators were operational and residents not taking proper precautions. Hotel was filthy and smelled of drugs in stair
Excellent
8.0
Pros:
Convenient
Cons:
Parking cost on top of room charge
Excellent
9.0
Pros:
Has a restaurant
Cons:
Have to pay for self parking
Excellent
10.0
Pros:
The staff was very friendly at check-in. The room was simple, but fine. The bed was comfortable. If you get food delivery here, it comes very quickly, which was nice with the quarantine requirements.
Cons:
Just a note, there is no airport shuttle currently, due to covid-19.
Mediocre
3.0
Pros:
Close proximity to JFK airport
Cons:
- No airport shuttle service - Hotel is renting out rooms as if it was low income housing. Shady people wandering the halls and lobby - Extremely strong odor of marijuana throughout hotel halls and in rooms - Hard to sleep because of noise
Excellent
8.0
Pros:
Didnt have breakfast. Had an early flight.
Mediocre
2.0
Cons:
No shuttle service. App said there was in one place and none due to covid in another. I made the reservation thinking there was. I would have been better off with more expensive rate but not having to Uber. On no rating S.ale is this hotel a 3.5.
Poor
1.0
Pros:
I might never go back to this hotel again because the service is very bad
Poor
1.0
Pros:
Close to the airport.
Cons:
the hotel has a homeless shelter in it , residents smoke weed in the hotel and out front of the hotel. When front desk staff was asked if it had a shelter inside of it, they lied.
Okay
5.0
Pros:
When I reported the roaches situation they moved me right away.
Cons:
The first room I checked into had roaches.
Okay
4.0
Pros:
Location
Cons:
Old and dirty property. Very run down.
Mediocre
2.0
Pros:
The front desk staff was polite and kind.
Cons:
Our door was hard to close and you could not close our bathroom door. There was trash on the carpet. Bathroom sink would back up when running water. We were charged resort fees for a motel room. Food was less than par.
Excellent
8.0
Pros:
The ambiance
Cons:
No room service .. paying for parking and also .. the elevators took forever to come .
Excellent
8.0
Pros:
Close to airport, easy to check in and out, airport shuttle runs every 30 minutes. Very convenient.
Cons:
Overpriced but that's New York city.
Excellent
10.0
Pros:
Staff accomidations
Cons:
The room card had to be remagnitized to often.
Excellent
8.0
Pros:
Great location and great staff
Cons:
The mattress was too soft and not alot of outlets around the bed and deak area
Excellent
10.0
Pros:
Pick up at JFK shuttle point was on time. Everyone at the hotel seemed to know what they were doing. The bar and restaurant were operated effectively. The room was just fine. The shuttle back to the airport left exactly on time.
Mediocre
2.0
Pros:
location was convenient
Cons:
no heat in the room. poor water pressure / no hot water occasionally. no parking other than valet. valet kept turning off headlights. restaurant open for lunch for an hour.
Excellent
8.0
Pros:
the lounge. excellent bartender
Cons:
not that I can think of
Excellent
10.0
Pros:
Close to the airport. Parking available. Working TV with a good choice of channels. Gym, and breakfast Room was spacious and well laid out.
Cons:
The entrance was not readily discernable
Poor
1.0
Pros:
Location
Cons:
Everything
Mediocre
2.0
Pros:
Convenient to airport
Cons:
Shower did not work in the room - had to take a bath.
Mediocre
3.2
Excellent
8.3
Excellent
10.0
Good
6.4
Good
7.0
Pros:
the personel in the restaurant and the breakfast was the best. very profesional people and helpful for every need. also that they are bilingual is a must for the staff. the breaksfast was really good and complete good coffee and fruits and options for all
Cons:
i do really felt so bad because in the second day they didnt made our room, the beds, the cleaning. we left the hotel at 10 am and when we came back at 10 pm the room was dirty and its unbelievable this happened in a Radisson hotel.
Okay
4.0
Pros:
Close to airport. Convenient shuttle
Cons:
AC broke in room - had to be fixed Room windows have no noise insulation. Was on top floor and highway noise still so loud it felt like being right on the side of the street. AC loud. One elevator still broken as mentioned in other reviews months ago
Mediocre
3.0
Pros:
The proximity to the airport.
Cons:
The room was dirty, the air conditioning didn’t work. The maintenance staff came in and fixed it and it was working somewhat, but extremely loud all night. The front desk staff were great! The lobby looked clean. The rooms are dated and our ro
Okay
5.0
Pros:
Free shuttle to hotel from airport
Cons:
Very dated, not what I expected for the price paid.
Mediocre
2.0
Pros:
Location was fantastic - shuttle bus to the airport was just what I needed.
Cons:
The hotel room I was in originally was VERY noisy - directly outside the room was an air handler that ran 100% of the time. It NEVER turned off. It was NOISY.
Good
6.0
Pros:
Staff were wonderful- Especially on check in. The man was super accommodating and upgradedus to a suite.
Cons:
Prices of snacks and drinks were outrageous. There were papers and wrappers behind the sofa.
Mediocre
3.0
Pros:
Quiet, and not far from the airport.
Cons:
Hotel is not as rated as a 3 1/2 Star. Had to travel on the AirTrain to get to Hotel pick-up at the airport. Quite difficult with luggage. The building was very old and outdated. The restaurant buffet food was cold and expensive.
Okay
4.0
Cons:
Pretty dated
Good
7.0
Pros:
Always good
Excellent
8.0
Pros:
Location next to the airport.
Cons:
They did not make my room the first night and no one explained why.
Okay
5.0
Cons:
The hotel was run down: wallpaper pealing, dirty bathroom, doors didn’t lock properly, and very noisy.
Okay
4.8
Pros:
Bed was comfortable, bathroom was clean, flights cancelled so appreciated close bed for short stay.
Cons:
Needs some updating for the price!!! A/C was rattling. Don't appreciate ants in our salad:( ; so left the buffet, matre d' did not make the effort to remove the lettuce from the salad bar until closing , and therefore we chose not go into the breakfast.
Okay
5.0
Cons:
There were cockroaches in the bathroom.
Excellent
8.8
Pros:
The breakfast was amazing. The staff seemed genuinely happy to be providing hospitality. Perfect location for overnight in transit through JFK.
Cons:
The hotel is dated and ready for a refresh. The neighborhood is not great for exploring on foot. I know because I walked for miles during my 36 hour layover.
Excellent
10.0
Pros:
Location was great. Shuttle service was very convenient. Room was very comfortable.
Cons:
Breakfast buffet was just okay.
Good
7.0
Cons:
I thought having to pay $100 for five extra hours with a little extravagant. I did not check until midnight and my flight did not leave till midnight the following day.... so I had to pay an extra hundred dollars to stay just till 6 PM
Good
7.0
Pros:
Close to JFK
Cons:
Food prices to high
Mediocre
3.0
Pros:
Not at all the described category. I took pictures of the dirty, stained tub.
Cons:
The employees without uniforms, no room service, the bathroom was extremely old, stained and dirty One of the employees knocked on my door at about 10 or 11pm and I got me very scared. I did not open the door because they should have called
Okay
5.0
Cons:
Near freeway exit ramp...too noisy
Good
7.0
Pros:
Friendly staff.
Excellent
8.2
Pros:
The location and the shuttle makes this place worth it.
Good
6.0
Pros:
Staff were very helpful and friendly.
Cons:
A bit run down
Good
7.4
Pros:
Hotel muito limpo, quarto amplo e uma ótima vista.
Cons:
Porém, chegamos no aeroporto e mesmo com o translado gratuito, não conseguimos contato, sabendo que terminamos no aeroporto por volta das 10:00, então tivemos que pagar um Uber para poder chegar. As atendentes da recepção poderiam ter pelo menos ter simpatia ao atendimento e foram indiferentes ao problema. Esperava mais por ser hotel Radisson.
Okay
5.0
Pros:
the room was nice and clean
Cons:
terrible location, no parking at the hotel, they charge for everything
Good
7.0
Pros:
Location: near JFK. Room was pretty clean. Nice bed. Staff members were friendly and accommodating: at midnight, the house man brought us a small fridge when we requested storage space for frozen & refrigerated items. Housekeeper gave us extra coffee.
Cons:
The room was rather worn. Scraped walls, frayed carpet. Very noisy neighborhood (right by the freeway). No fridge or microwave in the room.
Good
6.0
Pros:
Close to JFK airport.
Cons:
Hotel is old and dated. Waited a long time (30 minutes or more) to be picked up at JFK airport!
Good
6.0
Pros:
Location u
Cons:
No
Mediocre
2.0
Pros:
Location
Cons:
No elevators in the morning. We called and they said they'd send someone to the 8th floor to take our luggage and make sure the shuttle would wait for us. I had to carry one of them down and the shuttle didn't wait. We took an Uber to JFK.
Okay
5.0
Pros:
Location
Cons:
Restaurant, limited menu, and awkward service. This is not a 3.5 star property.
Poor
1.0
Pros:
Close to jfk
Cons:
Everything. Dirty, bad bed, old 1970 bathroom, small room, expensive.
Mediocre
3.7
Pros:
Close to the airport
Cons:
They were miss leading about the parking. Turns out its 22 dollars a night to park here. I found a large cockroach alive in the bathroom and staff seemed not to care Night staff was rude Hotel bar wanted 8 dollars for a beer Questionable people seemed to come into the hotel at all hours of the night All this at nearly 300 dollars a night for a basic room is crazy
Poor
1.0
Pros:
Leaving.
Cons:
Unfortunately, couldn't wait to check out. Run down hotel, carpets needed vacuuming--just an old, tired hotel. Arrived around 10:30 pm, went to restaurant, ordered quesadilla, fried chicken dinner and both were near inedible. Don't stay here.
Mediocre
2.8
Pros:
Was the only hotel available after my flight was canceled.
Cons:
AC didn't work. Paint peeling from the ceiling. Carpet felt like it hadn't been cleaned in years.
Poor
1.0
Pros:
It was available.
Cons:
The staff was rude, the advertisement read 2-Queen size beds but the actual beds were Full sized. There was no fridge or microwave.
Poor
1.0
Pros:
Nothing it was disgusting and I slept in my clthes
Mediocre
2.2
Pros:
Quick check in process
Cons:
First of all I walked into my room and the toilet has a pee on the toilet seat!!! Which shocked me and I wish I can show you the picture. I think that’s says it all !
Poor
1.0
Pros:
The best part about this hotel was leaving, I'm not kidding. The "restaurant" serves the worst food I've ever eaten. The sink in the restroom at the restaurant was full of puke. Room was gross, hole in wall, wallpaper pealing. I have pics of everything
Cons:
Room was filthy. Shower was disgusting. Food was awful. If I was staying any longer than one night I would have paid for another hotel. Early morning flight, so we stayed. Could not wait to leave.
Poor
1.0
Pros:
Staff was pleasant
Cons:
Old and outdated decor, more like a 2 star hotel, lots of shady looking people on the lower floors. Smell of Marijuana very prevalent
Excellent
9.4
Pros:
Friendly staff is helpful
Cons:
Rooms are dated. Old bathtubs. Old wallpaper.
Good
7.9
Okay
4.0
Pros:
I only needed a place to sleep for one night after a long day of traveling with my 9 year old before another 4-5 hour drive, and this fit the bill. The beds were comfortable; that's a plus. Overall it's sufficient for the tired traveler, but that's all I can say about it. Probably a bit overpriced.
Cons:
Bathroom wasn't terribly clean. Restaurant oddly expensive. No wifi in rooms. Housekeeping came knocking on our door hours before checkout even though I had the "do not disturb" sign out. Really needs a better restaurant with more options, a la carte breakfast (to avoid the absurdly priced $18 buffet), and room service.
Okay
5.7
Pros:
This hotel needs to be updated. Everything just looks worn.
Cons:
We got in late and wanted to have a quick snack and a beer or cocktail. Evidently the bar in the hotel has a lot of regular costumers from the neighborhood and they come before the guests. We sat at a corner table and the waitress didn’t come over at all in 20 minutes. We were Leaving and told the manager on our way out. He didn’t try to take care of us at all. They did nothing to make it better! horrible customer service from the front desk to the bar and restaurant! I do not recommend to anyone!!
Okay
4.0
Pros:
Location
Cons:
Hotel very dated as was the room. TV broke. Coffee maker broke. AC broke. Overpriced for the condition of the room. Paid $164 worth maybe $75.
Excellent
8.0
Pros:
Closeness to the airport. We used the hotel as an overnight stay after an overseas flight. For New York City an almost reasonable price.
Cons:
For being so close to the airport it took over 20 minutes for the shuttle to arrive; the Holiday Inn shuttle arrived three times while we waited for ours.
Mediocre
2.0
Pros:
Nothing
Cons:
Had a very late check in to be refused because of an obvious mistake on reservation proved at the time by email. Had to call hotels.com checked in 2 hours later. Bed had two hairs (big hairs) so many doubts if it had the sheets replaced. Very noisy over the night. Staff never got better. Horrible experience.
Mediocre
2.0
Pros:
Nothing
Cons:
Overall attitude of the staff was over worked and under staffed. I had to pay a taxi so I could get to my flight on time because of the shuttle leaving earlier than designated. I will research all the companies that Radisson is associated with and never put another penny towards any of them.
Good
6.2
Cons:
Our cofee machine did not work. WC did not flush properly but not fixed. They have shuttle to JFK Airport but no shuttle to the nearest subway. This ends up costing you $20 to use airtrain at jfk or $15 if you take a taxi one way, just to get to a subway station to go to nyc. Not recommended if you going to commute to nyc daily.
Good
6.5
Pros:
The comfort of the bed
Cons:
The steep price and the lack of free food
Excellent
9.4
Pros:
My Family and I was very please with our stay. looking forward to come back.
Good
6.2
Pros:
Bed was extremely comfortable, the room was good. All in all good value
Cons:
No fridge in room
Good
7.7
Pros:
The hotel shuttle was very easy to use and made staying here worthwhile. Rooms were comfortable and fit the needs of a family. Beds were a bit small but comfortable.
Cons:
The shower had bad pressure and street noise was a bit loud. The restaurant and room service seemed a bit expensive, but there was plenty of delivery places so getting food was not to hard since there's nothing nearby.