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New York hotels near Washington Square Park
Search hundreds of travel sites at once for hotels near Washington Square Park in New York
Compare vs KAYAK
Best New York hotels near Washington Square Park
"Located in Midtown, this boutique hotel is within a 10-minute walk of Empire State Building, Madison Square Park and Macy's. 33 St. Station (Park Av. S) is only a 4-minute walk and 28 St. Station (Park Av. S) is 5 minutes. "
Overall 8.5 Excellent
Based on 2,538 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Pros: As an interior designer, I have an appreciation to the level of design and details. The room was small, but because of thoughtful use of space, it functioned really well for our needs, plus with an expansive corner of floor to ceiling glass, it still felt open and airy. Great views. We loved hanging out in the public spaces, listening to live jazz. Only disappointment was that the roof deck was not open during our stay. Would have liked to have experienced that. The breakfast toast available in the lobby was amazing.
Cons: The HVAC system was loud. I did not sleep well the first night because of it. The entry doors are huge and heavy. While the ADA automatic door buttons were helpful, a door man would be a nice addition to help guests in and out of the Lobby with luggage. The elevators were slow. At times there was a line to get on the elevator on main level.
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Pros: Modern design, the lounge area is designed to incorporate as co-working space where people can do work or have meeting, rooftop bar with great view to the city and empire state building, free bike rental, friendly staff
Cons: The room is a little small compare to other traditional hotel but it is really clever designed to maximize the use of space. There's only one glass door between the bathroom and the outside. If you share the room with someone, your 'business' could be heard.
Excellent
10.0
Pros: Great studio space for working with yummy food and bar services available throughout the common areas. Surrounded by the city and all the great Korean food. Wifi is included and suer nice staff. Great value in this city.
"Located in Midtown, this hotel is within a 10-minute walk of Macy's, Times Square and 5th Avenue. Madame Tussauds Wax Museum and Madison Square Garden are also within 10 minutes. 34 St. - Penn Station (Fashion Av.) and Times Sq. - 42 St. Station are within a 5-minute walk. "
Overall 8.4 Excellent
Based on 8,982 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Excellent
9.7
Good
7.7
Excellent
10.0
Pros: Loved the atmosphere and overall environment.
Excellent
10.0
Good
6.2
Pros: Location
Cons: They charge at least 5 USD per package if you get anything delivered. Check-in process is a nightmare. No closet in the rooms. Not good for business trips.
Excellent
10.0
Pros: Really enjoyed my stay here. Amazing from start to ending. Great friendly and helpful staff. Customer service excellent!! The beds are super cozy, rooms are small yet still beautifully modeled. Would definitely recommend staying here again my next visit. Great location in the heart of timeshare. Amazing!!
Cons: Loved everything
Excellent
10.0
Excellent
10.0
Pros: Sheet as comforter. Body wash shampoo pump in shower! Cell phone shelf and outlets to charge underneath on wall by bed
Excellent
8.8
Cons: Noise!
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.7
Excellent
9.7
Pros: Super comfortable beds, great location cool bar and super friendly staff
Cons: I know its NYC but rooms are small
Good
6.0
Pros: Rooms were clean, shower was great, restaurant was excellent
Cons: staff didn't want to help with anything, on the 15th floor and could still hear the music from the bar from the 2nd floor at 1am
Excellent
9.7
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Excellent
10.0
Pros: Very reasonably prices for the time I stayed and extremely cozy! The bar on the 2nd floor is a great place to unwind and the staff was super friendly.
Cons: N/A
Excellent
8.0
Pros: Location
Cons: Luggage storage
Okay
4.2
"Located in Manhattan, this boutique hotel is within 1 mi (2 km) of New York University, One World Trade Center and National September 11 Memorial. Federal Reserve Bank of New York is 1.3 mi (2.2 km) away. Canal St. Station (Varick St.) is only a 2-minute walk and Canal St. Station (W. Broadway) is 6 minutes. "
Overall 8.4 Excellent
Based on 3,277 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: Like location and staff are so accommodating.
Excellent
9.4
Excellent
9.7
Okay
4.5
Pros: Everything their staff
Cons: We need courtesy water bottles
Good
6.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
10.0
Pros: The Ambiance was beautiful and the staff
Excellent
9.4
Pros: Hotel is modern. There's a free happy hour for guests which is lovely (Resurrection in expensive New York). Bed was comfortable.
Cons: Smaller rooms, but I guess this is typical of NYC. I didn't like how the shower was open to the room.
Excellent
8.2
Pros: The hotel reception was excellent, did not encounter a single staff member that was unpleasant. Hotel room was nice and comfortable.
Cons: My complaints are minor. The fact that the food in the lobby is so expensive was a let down. I also didn't like the shower curtains because they kept falling down. My last complaint is that I didn't like the way the body wash, shampoo, and conditioner were placed.
Excellent
8.2
Pros: Very clean, modern with good bed and linens. I appreciated having the charger and internet access. Well located for lower Manhattan and near public transportation. Friendly staff who truly try to be helpful. Unusually small, but perfectly adequate room. Good restaurant.
Cons: No good place to hang bath towels to dry them so asked to have them changed each day. No magnifying mirror nor place to hang small personal laundry.
Excellent
9.1
Pros: Modern, extremely clean, chic, efficient use of space, great service, loved the late checkout.
"Located in Midtown, this hotel is steps away from Ambassador Theatre and Times Square. Gershwin Theater and Richard Rodgers Theatre are also within 5 minutes. 49th St. Station is only a 4-minute walk and 50 St. Station (Broadway) is 6 minutes. "
Overall 8.4 Excellent
Based on 1,718 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
8.2
Excellent
10.0
Excellent
8.5
Pros: Helpful staff, great location, good value for money, plenty of restaurants and grocery stores nearby. Bed was comfortable.
Cons: Restaurant/dining room was closed for renovations, should reopen November 2017. Room decor dark and outdated. Tiny bathtub.
Excellent
9.7
Pros: Helpful staff Clean room Great location
Excellent
8.0
Excellent
10.0
Excellent
8.0
Pros: The location.
Cons: We were pleased overall.
Excellent
8.0
Pros: Courteous service, confortable and quiet rooms, great wifi and great location
Cons: Decoration of rooms a bit drab.
Excellent
10.0
Good
7.4
Excellent
8.2
Pros: The location was perfect.
Cons: The pillows were uncomfortable.
Okay
4.5
Pros: I expected more. The carpets looked dirty. The curtains didn't close properly. My bed by no means was a king size. I guess you get what you pay for.
Excellent
9.1
Excellent
10.0
Excellent
9.4
Pros: Location was great! Hotel was clean. Rooms were roomy.
Cons: Beds were very hard. Pillows to soft. Needed 2 to equal 1.
Excellent
9.0
Excellent
9.7
Excellent
9.7
Excellent
9.1
Excellent
10.0
Excellent
8.0
Cons: The garage attached to the building does not hold full size SUV's. You have to park a block away and we found that somewhat inconvenient..otherwise our stay was great!!
Excellent
10.0
Pros: The room was amazing, lots of space and the view was just as amazing. Looking out the window and seeing the city from the 6th floor was definitely worth it.
Excellent
8.8
Pros: Staff was friendly and we were able to get an early check in and luggage storage after we checked out.
Excellent
10.0
Pros: Friendly staff, super clean! Perfect location for a weekend getaway for my young daughter and I (6 yrs old). Easy access to subway and within walking distance to many "hot spots"! Would stay there again!
Excellent
8.5
Pros: The pillows were wonderful, I am looking to purchase similar ones, I had a better night's sleep on them than I do on my pillows at home.
Cons: I would love to see free coffee in the lobby. There is, of course, a coffee maker in the room but I have read that in most hotels they are not cleaned often and can be very fairly germy. I would have liked to have seen a bit more in the bathroom in they way of toiletries, like a shower cap.
Excellent
10.0
Pros: Excellent hotel with outstanding staff and at one of best NYC locations for leisure. Very close to principal Broadway theatres. Lot of good restaurants near by and also very to metro station. It was my second time there and I would definitely back to this hotel.
With a stay at The Standard High Line, you'll be centrally located in New York, within a 5-minute walk of The High Line Park and Whitney Museum of American Art. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Overall 8.3 Excellent
Based on 2,667 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.1
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.2
Pros: Stayed for conference and anniversary. Asked 3 days ahead to have flowers delivered to room. Never happened. Asked day of and they would have concierge reach out to me. Never happened. Restaurant. Was outstanding. Top floor was a bunch of nobodies acting quite pretentious.
Good
7.4
Pros: Cannot beats the location! It’s very high in NYC Hot zones!
Cons: The Standard Highline review TOILET PAPER! Worst toilet paper ever!!! BRING YOUR OWN!! SERIOUSLY!!!!!! It’s like Cold War East Germany Military-grade issued!!! Single ply you can almost see through!!! If you’re not careful, you might sand off your butt or get a bad paper cut! Really for almost $400/night to have such crappy toilet paper???!!!??? (Pun intended!) Really BRING YOUR OWN TP!!! Otherwise everything was quite nice - especially the views from the room!!!
Good
6.0
Pros: Bed was comfortable. Room was small but adequate. Nice views
Cons: Night stands are sloped. Meaning drinks don't stay put. Tiny bathroom. Almost claustrophobic. Stingy with soap and lotion- replace if shen you clean and don't make me call for some. Also don't close roof for renovations without telling people in advance.
Excellent
8.0
Pros: The bed was OK. A bit squeaky. The hotel has a cool vibe
Cons: The rooms are small. Bed squeaky.
Excellent
8.6
Pros: The rooftop was amazing !
Cons: Was confused about the hotel facilities and how to gain access to the terrace - more info at checkin would be good
Excellent
10.0
Pros: Super comfortable bed, awesome views, helpful staff, great location.
Cons: Bluetooth speaker wasn't working when we arrived but the staff replaced it pretty much immediately. Thanks for that!
"Located in Manhattan, this hotel is within 2 miles (3 km) of Washington Square Park, New York University and National September 11 Memorial. 5th Avenue and One World Trade Center are also within 1 mile (2 km). Canal St. Station (W. Broadway) is only a 2-minute walk and Canal St. Station (Varick St.) is 4 minutes. "
Overall 8.3 Excellent
Based on 2,534 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Second time staying here in 3 months. Love the location and quality. Able to check in early and check out late this trip, which really helped our itinerary (was rushing into town to go straight to my workshop, so it was nice to check in quickly and be able to put bags in room instead of leaving with concierge). Also was able to upgrade to a king bed since my boyfriend came down with me last minute. Staff was super accommodating. Close to 1/2/3 and C/E trains, as well as a couple blocks from 6/N/R/Q/W trains, so it was easy to get around to east or west side. I'm a light sleeper and find these rooms to be on the quieter side (we were facing the back of hotel, which faces downtown).
Cons: No fridge in room. Definitely a business feel to hotel, but didn't really make a difference to me. In fact, I chose the Sheraton bc in NYC hotels can vary widely and I found that chain hotels give a good consistent experience no matter the location.
Excellent
9.4
Excellent
8.0
Excellent
10.0
Pros: Front desk employees were awesome and so helpful! Very minor issues (light burning out) were addressed immediately.
Cons: The restaurant attached to the hotel has no affiliation with Sheraton but we didn't like it- they were rude and took advantage of us.
Excellent
8.2
Excellent
10.0
Good
7.4
Pros: really quiet
Cons: room did not get cleaned till 6
Excellent
9.3
Pros: Location is definitely a plus. Comfortable hotel overall
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
9.1
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
8.0
Pros: Friendly staff Spacious bathroom Good location
Cons: No turndown service Odd odor in the hallway, panels along floor were flaking, mid-renovation?
Excellent
10.0
Pros: Great location in soho. Staff was very helpful and parking easy. The room was clean and new. A great view with very clean sheets and duvet. A good mattress Bathroom was new and clean. Room was not big but neither was the price tag. Liked it much better than the soho grand that shows it's age
Excellent
10.0
Okay
5.7
Pros: Good location
Cons: Really small towels Cleaned room at 8pm
Excellent
9.7
Excellent
9.4
Excellent
10.0
Pros: Very nice staff, clean hotel, type fancy and would recommend anyone to stay. Great area and very close to the train station.
Okay
4.8
Cons: This hotel has an attitude of over pricing everything, adding on fees including tips (that frankly aren't deserved) and having a staff that doesn't do much. When I checked out the man at the desk was flat out lying to the woman he had on the phone and when he hung up I said "Well she's going to be disappointed" and he smiled and laughed. That's what you're going to get here.
Okay
5.7
Pros: Location was close to everything. Bed was comfilortable. Amd room was clean. I
Cons: When cleaning the entrance keep the closet room closed and do not leave mop and cleaning stuff unattended in the entrance. The front desks was unorganized. No welcome hello. Overall things did not look well organized. I would exoect the manager to keep an eye on all details. Very basic bedroom decor, no drawers for storage.
Excellent
10.0
Pros: This is a nice hotel with small but well-designed rooms and a wonderful club lounge with views of downtown NY all the way up to the Empire State Building. It's a Sheraton and really fits comfortably within the Sheraton brand - so what you'd expect from a Sheraton is all there - plus the beautiful club lounge.
Cons: If you have to park, it's expensive. We didn't have to use their service as we stayed Saturday night and you can park in NY on Sunday.
Excellent
10.0
Pros: Very nice view. Very friendly environment. We asked for a late checkout and they were able to extend it up to 2pm. Thank you.
Excellent
8.2
Cons: The hotel just seems outdated. Needs a renovation and the lobby is super dark.
Good
6.0
"Located in Midtown, this hotel is within a 10-minute walk of Empire State Building, Madison Square Park and Macy's. Chrysler Building is 0.7 mi (1.1 km) away. 33 St. Station (Park Av. S) is only a 2-minute walk and 28 St. Station (Park Av. S) is 5 minutes. "
Overall 8.3 Excellent
Based on 1,670 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.1
Pros: We were in town for NYE. The 3 of us fit snug, but the location was perfect!!! The bathroom in the room was nice. The staff was very friendly. It's an older hotel, but we were never in the room but to sleep. Like I said, perfect for us! They even gave us a roll away bed whem we needed a solution.
Cons: Kayak offered me room preferences, like 1 or 2 beds. We had 3 people with us so I needed 2 beds. I wasn't notified we didn't get the 2 beds until we checked in!
Mediocre
2.0
Pros: I didn't get to stay there because I was booked in for the night before I wanted to stay and I wasn't allowed cancel it. Your service is awful and I would like my money back. I arrived in NYC last night to no Accomodation.
Cons: Nothing
Excellent
10.0
Pros: Stayed on a Saturday evening for a birthday celebration with friends. Everything was perfect! The rooms were clean and stylish and the bed was so comfortable we joked that if there was no checkout we would have slept till 3pm. Staff was very pleasant and helpful. Would totally stay again!
"Located in Manhattan, this luxury hotel is within 2 mi (3 km) of New York University, 5th Avenue, and Washington Square Park. Union Square Park and Brooklyn Bridge are also within 2 miles (3 km). Delancey St. Station is only a 5-minute walk and 2 Av. Station is 6 minutes. "
Overall 8.3 Excellent
Based on 1,193 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: I didn't do a ton of research on Hotel Indigo before booking my stay and arriving at the hotel. We were in NY for a wedding and we received a discounted room rate as negotiated by the groom. When we arrived we were pleasantly surprised. The hotel is hip and clean and in a great location. The proximity to Katz's is worth it. There is also really great coffee in this neighborhood. Try Ludlow right across the street from the hotel or Cafe Vita only a few blocks south. I would say the due to the room rate discount we were pretty lucky with the price we paid as the hotel was booking around $500 per night (their regular fee). I would say that $500 is over priced for that hotel but $350 or lower is a great deal.
Cons: Because there is a seemingly popular bar on the 15th floor of hotel you can run into some characters when it is just time to go to bed. Also when coming back home for the night the door man acts as security so you have to your room key on you in order to just get through the door. The receptionist warned us about this so we were prepared but I thought it was a little annoying. However as a guest of the hotel you get restaurant and bar privileges so there is no wait for you to get in.
Excellent
10.0
Excellent
10.0
Pros: The views are stunning. The location is convenient and is near amazing restaurants and shops. Very local NYC feel.
Cons: Little hard finding the front desk (on 14th floor)
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.1
Good
6.5
Cons: Very loud lounge, key didn't work consistently, have to go up to lounge, then down to entry For millennials is the vibe
Excellent
10.0
Good
7.7
Pros: Breakfast was mediocre. Dinner was ok but the wait staff needs to pay more attention to details. And the customer. When they delivered dinner they dropped the plates and disappeared. We didn't even have a chance to ask for silverware, which one of us was missing. We shared until we could get someones attention. Not an easy task here as they seem to go with the NYC theory, Don't make eye contact. When we were finished I asked the wait staff for our check (I hadn't seen our waitress in a while). We waited, and waited, and waited. I finally saw our waitress by the bar so I went over and asked for the check. All in all, a mediocre experience. The only plus is the location. I won't return. Not really worth the $$$.
Cons: Breakfast, Dinner. The pool is only open until 7PM. This is NYC. You know, the city that never sleeps? I guess the pool gets tired early.
Excellent
9.1
Okay
5.4
Excellent
10.0
Excellent
9.4
Excellent
8.0
Pros: Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure.
Cons: A/C worked well but was very loud especially with something loose inside that made a clunking noise constantly while the A/C ran. I called down after the first night to see if could be addressed. Engineering was sent while we were out but the problem wasn't fixed. We got in too late to deal with the second so had to try prob a chair against it to dampen the noise :(
Excellent
9.1
Pros: Great look, great location. Clean, modern rooms. Perfect for me
Cons: Last night of my stay, my floor (9th) turned very noisy. Not just in rooms but up and down the hall. Younger crowd yelling to each other, etc. Felt like I was trying to sleep in the middle of a frat party! This was between 1-2am and went on for quite some time. It would have hoped someone would ask them quiet down on room levels.
Excellent
10.0
Excellent
10.0
Pros: We found the staff was helpful. We liked the location. The hotel is well appointed. When we pointed out a minor problem with the elevators, we were given a 4PM checkout at no additional cost. We will dedefinitely stay there next time we come to NYC!
"Located in Manhattan, this hotel is within a 10-minute walk of Wall Street, National September 11 Memorial and One World Trade Center. Battery Park and Pace University are also within 15 minutes. Rector St. Station (Greenwich St.) and Rector St. Station are within a 2-minute walk. "
Overall 8.2 Excellent
Based on 5,806 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Pros: Staff were very nice and friendly. The hotel is very centric and well located. I will definitely go back here on my next NYC trip
Excellent
8.0
Excellent
10.0
Pros: I enjoyed the modern room style and the view of the city.
Excellent
10.0
Pros: Clean, comfortable and convenient to everything
Excellent
10.0
Excellent
8.0
Cons: Bathroom design is too crampy, no place to put extra toiletries. there was no refrigerator in my room.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: The location was great! Everything was at walking distance!
Cons: The check out too early!
Excellent
8.2
Excellent
8.8
Pros: The location was prime. Especially if you're staying in the area for buisness. View was amazing. Staff was VERY friendly. Left some medication in my room after check out and they let me back into the room to grab it. The staff could work on giving better directions, but they were friendly and eager to help. Everything was clean and new. Also was nice cherry on top to be able to stay you've stayed at the tallest Holiday Inn in the world. Bar area was nice and bartender was friendly and offered us a free drink. Would certainly recommend this hotel if you're staying in the Financial District of Manhattan.
Cons: The room was small. The king size bed took up about half the room, but we were only staying a night so we didn't mind. Also, the parking was a few blocks away, not well marked and a bit pricey (it is NYC after all). It was a bit of a hike to get to Central Park, Times Square etc. but the Statue of Liberty and 9/11 memorial/Freedom Tower are a short walk. No need for a cab or subway.
Excellent
9.7
Pros: King bed room on 39th floor at Holiday Inn Express located at 99 Washington Street in the financial district of New York City. Room was small but cozy with a comfortable king sized bed, a medium sized flat screen TV, good towels (not the scratchy thin kind you sometimes get at lesser hotels) toiletries (shampoo, conditioner and lotion). Plenty of outlets to charge whatever devices you may have and our room had a nice enough view too. Friendly staff. When checking out, we asked the desk woman if we could possibly leave our duffel bag while we walked around the city for a while and she was very accommodating with a pleasant smile and demeanor. My wife and I agreed that she seemed like the perfect employee as you'd see in a commercial. Smiling genuinely, appearing very neatly dressed and helpful to customers. Job very well done.
Cons: Noise outside our room door. The ice machine was right by our door as were other room doors. We very clearly heard someone getting ice as if they were in our room with us and we heard a couple speaking as they entered their very nearby room but each incident occurred only once so it didn't really bother us or take away from our otherwise very good experience.
Excellent
9.4
Excellent
8.5
Pros: Convenient and clean.
Cons: The rooms were a bit smaller than What I was use to.....but comfortable bed
Good
6.0
Excellent
10.0
Excellent
10.0
Good
6.5
Cons: A little noisy at night with doors slamming. Cramped room.
Good
7.4
Pros: Price was good
Cons: The bed was not the best.
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: We arrived very early New York morning The hotel gave us a beautiful and very soon we got our room. Very nice hotel, our room too. Very comfortable, new and inviting. We were assisted by representatives of all that we had to receipt and received excellent service and answers to all our questions. We would be happy to stay at the hotel, even when we get next time.
Excellent
9.7
Pros: I liked that the beds were extremely comfortable, the bathrooms were beautiful. The staff were very nice in giving directions and staying on the phone to help me, I was traveling from Seattle. You're close to JFK by taking the A from Fulton street subway which is close. Cons, the hotel has 50 floors and only 3 elevators, long wait at times not such a big deal. And there's no microwaves of fridges so it's not an extended stay Overall if you are here for business or a short stay this is a great hotel. It's not too loud outside either
Excellent
10.0
Excellent
8.8
Excellent
8.0
Pros: Location to major tourist attractions a huge plus! The 9/11 memorial and Statue of Liberty close by. Access to the subway is also walking distance.
Cons: The room was small. The bathroom was even smaller. Could barely close the door once you step in. The elevator took forever to get to my floor. Over 10+ minutes. When the elevator doors finally opened, it's packed with people. I had to go down 13 flights of stairs with luggages! Not happy at all!
Excellent
10.0
Excellent
9.7
Pros: Staff was very friendly and helpful.
Excellent
8.2
Excellent
9.4
Pros: Very nice stay. Almost my dream hotel room.
Cons: The vendor machine at 10th floor doesn't work.
Good
7.4
Cons: the bathroom flooded every time i showered
Good
7.7
Okay
4.8
Pros: The view from my room
Cons: The smoking floor, the wake up call that never happened, the false advertisement for valet parkind.
Good
6.5
Excellent
10.0
Pros: Bed was comfortable
Okay
4.2
Pros: Location is the best thing about this hotel. Hotel was very clean.
Cons: Rooms are too overcrowded. Can barely walk around my room. Very small rooms make me feel very clostophobic. Workers misinformed me about parking and had to pay full price for parking instead of getting discounted rate.
Okay
5.4
Pros: The room was VERY small... but nicely equipped and comfortable.
Cons: ELEVATORS.... this was ridiculous.. they only have 3 elevators for 50 floors and each one hold about 4 grow adults. IF you stay here be prepared to wait 20 min for an elevator to go anywhere. Will NOT stay her again for this reason alone.
Excellent
10.0
Excellent
8.8
Pros: Really impressed with the smart, switched on staff. Just such nice people. What I liked about Holiday Inn is it felt honest, not trying to hustle a couple of dollars more out of me. Just good all around quality. For this reason I will definitely stay again.
Good
6.8
Pros: The toilet did not work and the desk sent someone up from engineering within 10 minutes.
With a stay at The Marmara Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 8 minutes by foot from Empire State Building. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 1375 square feet (128 square meters) of space consisting of conference space and a meeting room.
Overall 8.2 Excellent
Based on 232 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Pros: NIce hotel, met my expectations. comfortable rooms with nice view. larger than most hotel rooms I've stayed in while visiting NYC.
Cons: the elevator is always busy and a bit slow.
Good
7.1
Excellent
9.1
"Located in Midtown, this hotel is within 1 mi (2 km) of Empire State Building, Times Square and Broadway. Grand Central Terminal and Chrysler Building are also within 2 mi (3 km). 28 St. Station (7th Av.) and 23 St. Station (7th Av.) are within a 5-minute walk. "
Overall 8.1 Excellent
Based on 960 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Very clean and the room was calm
Cons: Nothing
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Mediocre
2.5
Excellent
9.4
Excellent
10.0
Good
7.7
Excellent
8.2
Excellent
8.8
Excellent
9.1
Excellent
8.0
Excellent
9.4
Excellent
8.2
Excellent
8.0
Excellent
10.0
Excellent
8.0
Pros: Great location, great price for the day we stayed, room was clean and a nice size for NYC.
Cons: When checking in they indicated that the water would be turned off at 9am the following morning for emergency repairs. So much for taking the say off and sleeping in. Well, apparently it was only the hot water, which we learned about after getting to the room and reading the note that was slipped under the door. When we got to front desk in the morning, they asked how our stay was and I said it was good. They asked - why only good - so I explained the water situation (it was about 10:30am). They indicated that they hadn't even started the project yet. We went from all water off from 9am-9pm, to only the hot water, to - well the hot water will be turned off - whenever. I'm sure there's a better way.
Excellent
8.0
Okay
5.7
Excellent
10.0
Good
7.1
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
9.7
Good
6.5
Excellent
10.0
Good
7.6
Excellent
10.0
Pros: I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again.
Cons: Nothing
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Great price for the area. Room was small (typical for NYC) but clean and updated. Restaurant had a very good breakfast and the rooftop bar was a great place to get some views of the city.
Okay
5.4
Pros: Look of the rooms very nicely decorated
Cons: Pricing was bit high for the size of the room but still had a great overall experience it was a comfortable stay
Excellent
9.4
Pros: Great location, very good bar/restaurant, decent sized rooms for NYC. Staff is always very friendly and helpful! I've stayed here several times and have never had a bad experience.
Excellent
8.0
Pros: Front desk staff were professional and friendly
Cons: Restaurant staff inside the Hotel had terrible customer service.
Excellent
10.0
Pros: This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most.
Cons: Perfect stay no complaints.
Excellent
8.5
Pros: Convenient location, clean rooms, free standard wifi, put a mini fridge in our room for us, we were able to check in a few hours early
Cons: We heard a lot of noise in the hallways- other people talking and doors slamming. It was difficult to shut the door without having it slam loudly. Monday morning we walked out of our room to see that they were replacing the carpet on our floor. That's where the noise that morning was coming from. It would've been nice to have a heads up that carpet was being replaced on our floor during our stay.
Excellent
9.7
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 3,645 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Okay
5.7
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Great staff Tiny but well planned rooms Cool bars Decent coffee Smart concierge
Excellent
10.0
Pros: Service. View
Cons: The lobster roll from the terrace. Way over priced for a sandwich full of mayonnaise and no lobster.
Excellent
10.0
Excellent
10.0
Pros: Great location.
Excellent
10.0
Pros: This place is very clean and up to date.
Cons: The size of the room.
Good
6.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.7
Good
7.7
Excellent
10.0
Excellent
10.0
Pros: The beds were super comfortable and the decor was amazing ! I live in New York and I felt like a tourist there .
Cons: The lounge needs to stay open later . I wanted to enjoy it more .
Excellent
8.0
Cons: The room size could have been bigger
Excellent
10.0
Excellent
9.1
Excellent
8.2
Pros: price and location. Men that checked us in and got cabs for us
Cons: food service. Food great service horrible. Ate at hotel twice and service horrible both times.
Excellent
9.7
Pros: Ultra futuristic look, clean, efficient, fun
Cons: No free parking, costs $60 for 24h
Excellent
10.0
Pros: The staff was extremely helpful and friendly
Good
7.4
Pros: The price and the restaurant menu were great.
Cons: I thought the mattresses were terrible. I just don't like sleeping on a futon-like mattress. It was very hard, no give.
Mediocre
3.6
Pros: Wifi speed was decent at 10Mbps.
Cons: There were literally no employees in the lobby so it took me a while to figure out there were kiosks for a self-serve check-in. Employees or better signage would have fixed that. Once in the room (tiny @ about 80 sq ft), the brochure mentioned that linens are changed every three days rather than with every check in which explains the pubic hair and the stains in the bed. It took housekeeping over an hour to come and change the bed. The bed was practically a fold out couch with a futon cushion that was not very comfortable. The toilet was covered in urine, the office chair in the room was missing wheels, the ice machine was broken, the carpet was filthy, and there appeared to be a transvestite rave going on at 4:30 in the afternoon.
Excellent
9.3
Pros: The patio diner and bar was great!
Cons: We could of used more purple lights and also Kleenex!
Excellent
10.0
Okay
5.1
Cons: small rooms
Excellent
8.0
Okay
5.4
Cons: Small rooms as though it was built for an aeroplane. Compact but with the essentials. FYI No fridge.
Excellent
9.4
Excellent
8.0
Good
7.4
Good
7.7
Excellent
8.8
Excellent
9.4
Excellent
8.5
Pros: Location and building
Cons: Price, service
Excellent
8.0
Pros: The bed was comfy the location was great.
Cons: The hotel is fairly new yet signs of deterioration are evident. Scuffs on wall carpet stains in the hall ways. The room was clean for the most part with a few places in the room needing a wipe down. All in all the place was good for resting and venturing through NYC.
Excellent
10.0
Pros: Atmosphere, sheek, location, cost
Cons: More affordable food offered at hotel
Excellent
9.4
Pros: Great place. Clean rooms that use space in the best ways possible. The shower had great water pressure and the beds were so comfortable! We even got our room upgraded. It really felt very futuristic to stay was a place we got to show off.
Cons: Checking in was a bit difficult as the computer didn't recognize our reservation at first, but a staff member quickly helped us out. Checking out was a breeze though the staff member helping us check out bags into Yobot despite us not needing help imposed a forced tip.
Excellent
10.0
Pros: Shower was awesome
Mediocre
2.0
Cons: Service and plus Before reserving On the actual website the picture was much nicer bigger room and the whole set up was beautiful until we checked in on the whole place was very small and I wasn’t happy at all.
Good
7.4
Pros: Really liked the reclining bed, very comfortable and made extra space in small room when not in use. Lots of plugs for electronics. Included most amenities. Great view.
Cons: In room safe didn't work. TV didn't work. Self check in wasn't able to generate a key card. Lighting in hallways and room is harsh and unpleasant.
Excellent
9.4
Pros: Loved that it was so conveniently located to downtown and near trains. Staff is always available to help you with anything you need. They were friendly and went out of their way to help me when I had an issue with a lost bag at the airport. Really cute bedrooms, loved the extendable bed. Loved the beautiful view of downtown!
Cons: If you travel with a partner you should be very comfortable going to bathroom with them because the bathroom we had was essentially all glass with a thin curtain and sliding glass door separating us. Not really private, but again, if you're very close with your partner, no big deal.
Excellent
8.0
Pros: Loved the cool check in the cool room the great shower the terrific bed the quiet
Cons: I think the room cleaning and maintenance is falling behind. Obviously very easy for the staff to clean but they need to pay more attention to the more perfect maintenance of the rooms and all the details
Excellent
8.5
Pros: Very clean hotel with friendly staff. Comfy bed . Great views. Amenties thru-out hotel were great.
Cons: The bathrooms in room are very Awkward. The lack of privacy and doors make it weird when there is more than one in the room. The see thru curtain doesnt cut it No volume on the TV .. i could have called down for service but wr werent staying long
Mediocre
2.0
Pros: The man of the front desk was nice and kind.
Cons: The room was so cold, the heater didnt working well. I tried to call to front desk, but the call is automatic answering system. It totally messed up, and after I connected to the lady who is agent she said someone will be come up, but nobody came up at all. I slept with putting all the padding jacket.
"Located in Manhattan, this hotel is steps away from The Oculus and National September 11 Memorial. Wall Street and One World Trade Center are also within 10 minutes. Cortlandt St. Station and Fulton St. Station (Broadway) are within a 2-minute walk. "
Overall 8.0 Excellent
Based on 2,553 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
8.0
Pros: Baggage check & location
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
9.7
Pros: We had a good experience at the hotel. Staff was nice and rooms were very clean. Only minor negatives: Room service food, particularly breakfast, isn't really that good, which forced us to start going out for breakfast ( 3 out of 5 stars). However no worries because it's NYC so there is plenty of food around. Location isn't the greatest, but it's close enough ( 4 out of 5 starts). The 9/11 memorial is right across the street, which is convenient, but other than that, you'll generally be taxiing or ubering everywhere. My boyfriend forgot his keys and didn't realize until we were back in DC. The great news is that the housekeeper did turn in the keys, but the guy in the list and find area was being a dick, asking him the most ridiculous questions... We still haven't received the keys either. Hopefully they actually send them.
Excellent
10.0
Good
7.4
Pros: The rate was great for NY. Room was clean and the bellman are always helpful.
Cons: The bathrooms in the lobby are disgusting. If you're having a drink down there you have to constantly go up to your room to use the restroom since the others are so dirty and smell like urine. The concierge was not helpful. When asking for recommendations to restaurants, he would only direct us to their restaurant in the 3rd floor. Also asked him about the Book of Mormon show, he called and tickets were over 325 ea. We had to talk to other a couple others in the hotel who gave us recommendations and we got tickets for a little over 130 ea. Seems lazy or completely unaware - probably shouldn't be the concierge.
Excellent
9.7
Excellent
9.7
Pros: Clean, beautiful view, attentive staff
Cons: 20min cab ride to uptown
Excellent
8.2
Excellent
10.0
Pros: Location was what we liked and felt vary safe at all times. The staff was friendly and the room was clean and comfortably.
Cons: The parking was a great convenince but seamed pricey when you add it to the room cost. Maby price it per visit vs per night.
Excellent
10.0
Pros: I loved the staff, the room and the pool
Mediocre
3.7
Pros: Well, the fact that the company contracted by this third party site went bankrupt, canceled our reservations & didn't return our money was a buzz kill.
Cons: There is no guarantee in going through third party booking sites so buyer beware. You take a risk & the booking site is absolved should anything go wrong with those with whom they are contracted with your reservations. You as the consumer are left in the lurch. Consider going to the reputable hotel chain directly instead.
Mediocre
2.0
Cons: We had a reservation during phase one of reopening from pandemic. The hotel was filthy. No one was wearing masks. The staff did not care. Asked me for a tip for a better room. We left my wife was crying nonstop. They would not refund our money.
Good
6.0
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Good
6.2
Cons: Temperature was extremely hot and we could not change it from our hotel unit control. We sweated all night.
Okay
4.2
Pros: The concierge was great and the views from the room were amazing. Extremely convenient location.
Cons: The front desk was understaffed, distracted, and unwelcoming (the lobby was not overly busy, I would have understood if so). The room was dated, not terribly clean, and had an odd smell to it. Overall, not the experience I was expecting for the price.
Excellent
10.0
Pros: The location is great, right in front of the WTC Memorial, the hotel is super clean and the employees at the hotel are very friendly. The gym was nice although a little small and there is an indoor pool that I would've loved to use but I forgot my swim suit. Overall it was a great experience and I look forward to staying in more Hilton hotels
Excellent
10.0
Pros: Beautiful hotel. The room was clean, nice and had an amazing view of the Freedom tower! Well worth the money
Excellent
8.8
Good
7.4
Excellent
10.0
Excellent
8.0
Cons: The price dropped significantly, and I was refused a prove match refund through the company I booked with via kayak. I will never book through them again.
Excellent
10.0
Pros: The location is very convenient, and the view is a killer. So awesome !!
Cons: With exceptional sales promotion will make people like me to travel here more
Okay
4.0
Cons: The rooms had mold on the ceiling, the bathtub didn’t drain, old and dirty rooms, mattress was awful. Outrageous for a Hilton property in NYC no less.
Good
7.4
Pros: The location
Cons: The walls were paper thin.
Excellent
10.0
Pros: fast elevators, clean rooms, super quiet, great pool, big windows, nice/spacious lobby, subway entrance out front to ACE and R. Comfortable beds/pillows/linens
Excellent
10.0
Pros: They easily accommodated all of my requests and the staff was delightful in all of their interactions. Beyond that, the hotels looks nice, has clean facilities and has a great location next to the One World Trade Center/Freedom Tower, as well as connections to a variety of subway lines. Very convenient.
Excellent
8.8
Excellent
10.0
Pros: Loved everything from staff to the fresh new high class bed sheets
Cons: 55 dollars a day to park, moved 1 bottle of champagne in the fridge and was charged 20 dollars for it, due to the sensors on the bottles, called front desk and they removed it from the bill with no issue though.
Good
7.7
Pros: Great view, clean rooms, very attentive bellhop and staff.
Cons: An air conditioning unit that was never able to reach the desired temp and a rattle from the unit itself all night long.
Excellent
8.0
Pros: The Hiltin's location, across the street from the Occulus, means you have several subway lines at your disposal. Rooms were a decent size for Manhattan.
Cons: Rooms and interiors are showing their age compared to my last visit a few years ago.
"Located in Midtown, this hotel is within a 15-minute walk of Times Square, Empire State Building and Broadway. Grand Central Terminal and Chrysler Building are also within 1 mi (2 km). 34 St. - Penn Station is only a 2-minute walk and 34 St. - Penn Station (Fashion Av.) is 3 minutes. "
Overall 7.8 Good
Based on 6,765 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Okay
4.2
Mediocre
3.4
Cons: The elevators were a joke and the front desk was rude. It’s an old stinky hotel with rooms that are microscopic in size
Good
6.2
Pros: Good location, walking distance from Javitz.
Good
7.4
Excellent
8.2
Excellent
9.4
Pros: Location and friendly staff!
Cons: Over charge to store bags. This should be free.
Good
6.8
Pros: Great location. Right at Penn station. Central to activities.
Excellent
9.7
Cons: I thought i had a room with a view and when unchecked in, they told me I didn’t...but then they quickly upgraded me to a great room, with a view, a loveseat, a walk in closet etc. unfortunately, i was hardly there to take advantage of anything but staff was great and location was super convenient.
Okay
4.8
Cons: Standard rooms are tiny with child sized pillows. Bathrooms are old and need to be updated Carpets & walls are grimy Only positive is the location
Welcome to DoubleTree by Hilton Hotel New York - Times Square West, just steps from the Broadway Theater District. Along with stunning views of the Empire State Building, our New York Times Square hotel offers an enviable location near Rockefeller Center, the Chrysler Building, Madison Square Garden and other iconic attractions. The Port Authority Terminal is moments away, and the Jacob Javits Center is a short walk – perfect when visiting for a convention. Our friendly staff looks forward to welcoming you with a signature warm chocolate chip cookie at check-in. Settle into a guest room with a 40-inch HDTV, premium cable, coffeemaker and well-equipped workspace. WiFi access keeps you connected and blackout curtains ensure a great night’s sleep. Upgrade for a higher floor, prime city views, satellite TV and a walk-in shower. For memorable Times Square dining, visit our Magnolia Restaurant for delicious American favorites all day, or unwind in the rooftop lounge with live music and unobstructed views over Manhattan. Relaxing in your room? Call on room service for a tasty meal delivered to your door. Keep up with work in the 24-hour business center, and burn calories in the complimentary fitness center. We offer 1,000 sq. ft. of stylish New York City meeting space for your next small meeting or social event.
Overall 7.7 Good
Based on 4,641 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Everything was great, the staff was super friendly and helpful. Our room was clean and comfortable.
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Good
7.7
Excellent
9.7
Excellent
8.8
Pros: Clean and modern
Cons: Extremely noisy, walls and doors were paper thin. Could hear every noise in the hall
Mediocre
2.5
Pros: The staff was friendly.
Cons: The elevators were very very slow. They would stop at every floor and sometimes you waited 15 minutes to get on an elevator. There wasn't enough seating in the lobby and it was quite small. The room was always cold despite turning the heat up. Make sure you wear socks all the time in the room to keep you feet warm.
Excellent
9.1
Excellent
8.8
Pros: The staff were very accommodating and friendly!
Cons: Explain the roof access. Both elevators did not go to the roof deck.
Excellent
10.0
Pros: They gave us free cookies on Valentine’s Day. The bed was super comfortable. The bathroom was clean and the shower was hot. There are so many great restaurants around. I was able to hook my laptop up to their tv using an hdmi chord so i could watch whatever I wanted. Great location and great price. I would definitely stay again.
Cons: The room was cold and the heat kept turning off. Eventually the room warmed up. But if they are expecting guests they should have the heat on. I also wish that the room had a mini fridge. Besides those things I had a fabulous stay.
Excellent
10.0
Okay
5.4
Pros: Location proximity to port authority and subway
Cons: The room was so small I could barely put my suitcase on floor without it hitting the bed. The bathroom was half painted. The lobby was so crowded that I had to wait for 3 elevators to fit (multiple times during my stay).
Excellent
10.0
Pros: Rooms are more spacious compared to many other Midtown Manhattan hotel rooms. This is the best value for every dollar you spend!
Overall 8.5 Excellent
Based on 4 reviews
All
- All
- Young couples
- Groups
- Solo travellers
Excellent
8.2
Excellent
8.5
Excellent
9.4
Pros: Staff was super friendly. It was quiet while I was there. The room was clean and comfortable. I felt totally safe. It's close to the number 6 train and to a deli and a drug store.
Cons: The bedside light had an energy saver bulb that was very dim and greenish. Also, in the front rooms, there should be thicker curtains to cut out the really intense streetlights.
"Located in Midtown, this hotel is steps away from Times Square, Broadway and Minskoff Theater. Madame Tussauds Wax Museum and Shubert Theatre are also within 5 minutes. 5 Av Station (W. 42nd St.) and 49th St. Station are within a 5-minute walk. "
Overall 7.4 Good
Based on 3,777 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.0
Cons: Missed cleaning my room one day. Dishes in hallway for three days. Three elevators out of service.
Excellent
8.0
Pros: Location location location!!!! Highly recommend!
Cons: Rooms a tad outdated but would totally stay here again!
Good
6.5
Pros: Location
Cons: Hotel is not 5 star
Good
6.2
Excellent
10.0
Pros: Clean rooms and very friendly staff!!
Cons: N/A
Good
6.2
Excellent
10.0
Excellent
10.0
Excellent
8.8
Good
6.5
Excellent
8.0
Good
7.4
Good
6.5
Excellent
8.0
Pros: Location
Cons: the fact that one needed to request and pay to have a fridge in the room.
Okay
4.0
Pros: I arrived back home and found a $30.03 charge on my card for services I never requested. I need a refund
Cons: Location
Excellent
8.5
Pros: Nice room nothing to complain!! Very friendly Staff
Cons: parking is way to expensive!!! I learnd don't go with the car to NYC!!!!
Okay
4.5
Pros: Needs major upgrade Bedding is substandard Carpeting drab and worn Lighting dim
Excellent
10.0
Pros: Comfortable room & bed. Great location for Times Square & Theater District. Front desk very helpful. Long line to check bags. Highly recommend. Much better than I thought!
Cons: Long lines for front desk.
Okay
4.8
Pros: 位置特别好。离时代广场什么的很近。
Cons: 呵呵了，房间冷被子薄，没拖鞋没牙刷。没免费早餐和wifi。
Good
6.0
Pros: Location and views
Cons: Outdated
Okay
4.5
Cons: Shabby and dated. Hotel needs to be refurbished. Staff was ok. Nothing exceptional about this hotel. Would not stay at this hotel again even for a reduced rate.
Okay
4.6
Pros: Reasonable price
Cons: Very loud - banging outside throughout the night Also, requested a toothbrush kit from housekeeping (front desk told me about it) two times and they NEVERTHELESS brought it up
Okay
5.7
Pros: Location good room not clean did not restock towels TV did not work
Excellent
8.2
Pros: Located close to Times Square and the theater district.
Cons: Not enough electrical outlets in the room.
Excellent
9.6
Pros: I enjoyed everything that the hotel had to offer
Excellent
8.0
Pros: Service
Okay
5.7
Pros: - Excellent Location - Around the corner from the times square / Walgreens tower, H&M etc. etc. - Clean sheets and towels. - Really good Bloody Mary's. - Most of the staff were polite and friendly.
Cons: I'm not the type to give bad reviews.. BUT - I found boxer briefs from previous guests in the drawer of the night table, on top of the bible. Disgusting. It really made me question the importance of sanitation and thoroughness of the cleaning crew. - Not a good sleep. The beds were hard and the pillows were thin and flat. - The fridge and mini bar were missing from my room. - There were unknown charges to my account. And I tried to contact the hotel to question these charges, I was redirected many times. And I was always sent to a voice mail. Eventually, they told me they would investigate and that they would call me back. They didn't. When I called back the account billing personnel (Deborah, I think) was extremely rude and sarcastic, she redirected my call before I was even done speaking.
Good
6.0
Pros: Large, quiet room in an excellent location
Cons: Room was old, furnishing worn and dirty. Amenities were sparse. Pricey.
Excellent
8.2
Pros: Spacious rooms, close to everything, great price.
Cons: Charge for wifi. Slow elevators.
Excellent
10.0
Pros: Easy check in and convenient access to everything. .great deli across the street..easy parking..very friendly staff
Cons: Not enough elevators working
Good
7.7
Pros: Location
Mediocre
2.0
Pros: Nothing
Mediocre
3.7
Pros: The location & the bellman
Cons: We arrived around 8pm & wanted to head right out. Upon dropping the bags in the room we noticed a slight room disinfection odor. We returned to the room a few hours later to find a strong odor of urine in the bathroom & room. The toilet did not flush or drain properly. The bathroom was not clean. We were not able to use the toilet freely. I contacted the front desk & explained the above. I was told they don't move guest late in the evening & they would send someone up to work on the toilet. Within a few minutes a man arrived with a plunger. He plunged the toilet. This did not change anything. This hotel was a big disappointment.
Excellent
10.0
Pros: The rooms were great, and the staff was amazing! Excellent location... Thank you!
Cons: Nothing!
Excellent
10.0
Pros: Location was incredible, staff was amazing. Would reccomend to anyone.
Good
6.2
Pros: Location is great and NYC atmosphere is why you head to this area.
Cons: Hotel is going through renovations and rooms were not clean. Bathroom had mold and tub was missing shower parts. Not what we expected.
Good
6.8
Pros: Nice room was spacious and clean
Cons: Hotel staff were rude and disorganized. They refused to honor the free wifi that was advertised.
Good
7.4
Cons: No free WiFi in our room
Okay
4.2
Pros: Location is good
Cons: Staff was not friendly for the most part. Bathroom looked not clean. No fridge or coffeemaker. Got stuck in elevator twice. Took over a hour to get restaurant address from front desk. No doorman help getting taxis. Have stayed there before, but this will be the last time.
Good
7.3
Cons: Room smelled like cig smoke, foam pillows were awful
Excellent
10.0
Pros: Proximity to Times Square and Broadway
Excellent
8.3
Pros: We were only there for one night. It was a nice hotel and clean.
Cons: We couldn't upgrade to different bed arrangements or get a higher floor so we didn't have any kind of view. The room was very small, but fine for one night. Wouldn't have stayed there for more than a weekend.
Excellent
10.0
Pros: Staff and concierges were absolutely wonderful ! Very helpful. Location was perfect.
Cons: Nothing was unacceptable. Great base to visit NYC
Excellent
9.4
Pros: Location was unreal. Staff was generally very helpful and friendly
Cons: Pillows were a little thin
Excellent
9.6
Pros: Great location & staff. Large room for NYC. Comfortable bed. In-room safe large enough for 17" laptop. Nice desk & fridge. Excellent TV unit. Quick valet service for parking. Great value (booking thru Kayak). Nice room key - swipe, no slot.
Cons: Nothing.
Excellent
9.7
Excellent
8.2
Excellent
10.0
Good
7.7
Pros: Great Location Friendly staff
Cons: Facilities in the room could be improved e.g. there were no tea/coffee/kettle facilities, no fridge & drinks bar, no robes in the room. The hotel was impersonal, particularly on the ground floor and somewhat tired-looking for a 4 star hotel
Excellent
8.0
Pros: The location was perfect for going to time square and all the local tourist attractions within walking distance to everywhere..check in was very easy and they were very professional.
Cons: There is nothing that I didn't like
"Located in Midtown, this hotel is within a 5-minute walk of 5th Avenue and Grand Central Terminal. Chrysler Building and St. Patrick's Cathedral are also within 10 minutes. 5 Av Station (W. 42nd St.) is 5 minutes by foot and 47 - 50 Sts - Rockefeller Center Station is 8 minutes. "
Overall 7.0 Good
Based on 5,308 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.8
Excellent
9.1
Pros: Lobby
Cons: Slow water flow in shower
Excellent
8.0
Mediocre
2.0
Pros: History.
Cons: Everything. Gross.
Excellent
8.0
Excellent
10.0
Pros: Really clean
Cons: N/a
Excellent
10.0
Excellent
9.7
Good
7.4
Pros: The location for the cost is imcomparable. I will definitely put this on the list next time.
Cons: Front desk and bar staff were not service oriented. Bar prices are... well... it's NYC.
Excellent
9.1
Cons: More dining, social areas
Mediocre
3.7
Pros: The lobby is beautiful and the location is great.
Cons: Upon arrival to an already expensive hotel, I was told I had to pay a MANDATORY fee for "free wifi and a 10% food voucher and gym use". I didn't want any of that, but was forced to pay anyway. I was woken up by housekeeping next door at 5:55am - no apology when I left at 6am because I couldn't sleep. The room was dusty and not very clean and I ended up taking the stairs from the 12th floor because the elevators were sloe, though those issues were nothing compared to the terrible hours and ridiculous fees. Do not stay here.
Excellent
8.0
Good
6.2
Cons: The breakfast too expendive, the bathroom too small
Good
7.4
Excellent
8.8
Excellent
8.5
Mediocre
2.8
Pros: I liked the location, very close to Grand Central Station.
Cons: The hotel did not have my reservation and the staff put the mishap on Kayak resulting in a 2 hour check in process. This was after a 4 hour early am train ride and I had confirmation numbers and proof the room was paid in full a month in advance. The elevators are small, have no air circulation and extremely slow due to supposed upgrade and even with 6 elevators 20-30 wait times were normal. Unprofessional and inconsiderate staff especially in the gift shop, and lobby bar/coffee shop. I will never stay here again nor will I recommend this place to anyone.
Excellent
10.0
Excellent
8.0
Pros: Great location! Hotel staff was very kind and allowed us a VERY early check-in after an early morning flight. Easy location to walk to attractions or catch a cab or an uber ride.
Cons: Wifi was VERY expensive. Breakfast buffet did not have a lot of options and we discovered dirty utensils when we sat down.
Okay
5.7
Pros: Location
Cons: Tv didn't work, no free wifi
Okay
5.1
Pros: The Lobby was beautiful!
Cons: Tiny room for the price and rather gloomy
Good
6.8
Excellent
9.4
Mediocre
3.7
Excellent
10.0
Excellent
10.0
Pros: Front desk staff.
Good
7.4
Mediocre
2.0
Pros: Nothing
Cons: Up all night with bad radiator. Phones did not work or they did not pick up. Rooms are old and dated. Elevator takes forever. $52 for a basic continental breakfast. Go to a diner
Okay
4.0
Pros: The bed was very comfortable. Yes
Cons: I was just surprised by the sheer number of things wrong. As we walked in we both thought. This is beautiful. As we checked in I was told I booked a king bed and I stated I booked a double. I showed the woman ( name omitted) my reservation and she said that a double room just means two people. Fine fine my mistake, I moved on. When we got to the room the heater was making a noise that sounded like an animal was in it. The shower frame was not attached to the wall, the shower door had no way to pull it closed from the inside, the shelf in the bathroom was slanted downward, as was the top of the toilet tank so nothing staying on it. I am a normal sized woman and I was I a difficult time getting dressed in the bathroom due to size. Check out is st noon as in many hotels, at 9 there was a knock on the door. When I answered it the cleaning staff was there and asked when I was checking out. I told them 12. At 1049 there was a knock again, the same staff member asked when I was leaving. Now you may say did you say anything... I tried. I tried calling twice ( was only there one night) no answer and wentdownstairs countless times, but as I was on a quick fun trip I didn't want to waste time. I was just surprising disappointed my my stay and it was compounded when I checked out and then checked into my next hotel, that for only 30 $ more, I not only had the amenities of a " normal room, I was actually given a premier room with a view, corner ceiling to floor windows, A kitchenette, complimentary unlimited filtered water, complimentary breakfast and a staff that was above and beyond. All of this just a few minutes from the roisevelt.
Okay
5.4
Excellent
9.4
Okay
5.7
Mediocre
3.7
Excellent
8.5
Pros: location
Cons: room a bit worn facility fee
Okay
5.7
Mediocre
2.0
Pros: The room was ok.
Cons: I was very upset with how the reception treated me at checkout. I called the reception the day before and asked about the internet. The reception staff told me the standard internet package was free and included in the room. At the checkout I was shocked that they charged me for the internet around 15$! The manager showed up and I told him about the story but he told me I might misunderstood the reception staff and she meant the complementary 1 hour internet in the lobby! The manager was talking with a lot of arrogance and he insisted that his staff is very well trained and would never do this mistake of telling me wrong information. So the manager refused to take out the internet charge and I had to pay for it!
Excellent
8.0
Excellent
10.0
Okay
4.0
Pros: Location is excellent- right in midtown- and the lobby was nice.
Cons: Rooms are old and small, we could barely fit 2 suitcases. Limited hot water. Heard guests complain about bed bugs. Would never stay here again.
Good
6.8
Pros: We loved the location and setting of this hotel, and we liked the price. We found the cleaning staff to be friendly. The hotel lobby and mezzanine are impressive. Concierge and doorman were responsive and friendly. For the most part, the hotel was quiet at night even though there were lots of guests (and we were there from Thursday to Tuesday).
Cons: Our beds were VERY uncomfortable and hurt my back. One time our housekeeper didn't clean our ice container - not the best feeling. THERE IS NO FREE WIFI IN THIS HOTEL. One of the smoke detectors didn't have a cover on it and there were some wires sticking out - it was too high up to be in our way, but looking up and seeing it was unsettling! The window air unit didn't work well. There is a glorified convenience store breakfast in the hotel bar/restaurant for 3 times the price of a convenience store. In the evening, the bar is okay. My wife and I had drinks and shared a dessert - it was pricey but good. Front desk seemed understaffed - any time I had to deal with them there was a long wait time.
Excellent
10.0
Pros: Location to Grand Central subway station.
Okay
4.0
Pros: Nothing
Cons: Everything
Okay
4.8
Pros: Location
Cons: No fridge No tea and coffee making facilities in the room No free wifi facilities.
Okay
4.2
Pros: Location was decent,right next to 5th Ave Shopping and far enough away from the tourist area of Times Square.
Cons: * Needs Major Renovations! Bathroom is old and gross, This did not feel vintage it just felt like an old lady's guestroom. It even smelt like mothballs. * Online Photos are completely deceiving, major touchups were done, does not look and chic and vibrant in person WHATSOEVER * Super crowded, had a meeting in the lobby and we could not find anywhere to sit. Depending on when you check in there can be a super long line! * No Free Internet * No Coffee or Water in Room * No Safe * No Fridge or minibar * Pillows were really hard
Mediocre
3.4
Pros: only location
Cons: staff
Good
6.5
Okay
4.0
Excellent
8.0
Pros: Great value for the money in the heart on NYC. The room was good size and clean.
Cons: Not much of a view.
Okay
4.8
Pros: Great Location
Cons: ROOM WAS EXTREMELY DIRTY
Excellent
9.7
"Located in Midtown, this hotel is within a 10-minute walk of Madison Square Garden, Macy's and Empire State Building. Times Square and Broadway are also within 15 minutes. 34 St. - Penn Station (Fashion Av.) is only a 2-minute walk and 28 St. Station (7th Av.) is 4 minutes. "
Overall 5.8 Okay
Based on 29,796 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Mediocre
3.7
Okay
4.8
Okay
5.4
Mediocre
3.4
Cons: The room was not good, There were holes on the wall (damage), paint cracking on walls, damaged doors, poorly finished bathtub floor, poorly finished carpet on floor with gaps, old-dirty looking paint on walls and poorly finished bed platform.
Mediocre
2.0
Pros: location
Cons: this was the worst room I have ever stayed in during my life. Please refer to NYC health department and have them check the conditions of room#1512. the carpet was wet, room smelled like sewer, filthy. OMG-the bath room. I was really surprised that NYC is allowing these rooms to be rented. in addition, they did not have three beds in the room and end up bringing a cot and that took them 3 hours and more than 5 phone calls and 3 visits to the front desk. we considered moving out the minute we entered the room
Excellent
8.0
Mediocre
3.7
Excellent
8.0
Pros: Location
Cons: Smell sooo bad from toilet . It wasn't fixed well on the floor .
Excellent
8.2
Okay
5.7
Pros: The location is amazing! If you plan on only sleeping, ONLY sleeping then this is perfect.
Cons: Outdated Grungy Smelly Dirty
Okay
5.1
Cons: The staff was extremely rude and not helpful. During checkin I initially tried to use theit kiosk because the line was extremely long but it wouldn't dispense the keys. I ended up having to wait on the line for 30 minutes. When it's finally my turn I'm told that there is a resort fee. Now I was never told this whole booking. According to the site I used everything was paid for. I've actually stayed here before and used the same company and never paid a resort fee. I try to explain this to the woman but she refuses to listen. Next it was time to swipe the card for incidentals but she claimed my card was declining. Apparently they need $100 deposit for incidentals. Again up until this point none of this was explained. When I begin to protest that the kiosk actually accepted my card but failed to dispense the cards iIwas told rather rudely that it probably did that because my card wasn't working. She then asked if i had another card or asked if I could call my bank. I told her I did not and I really didn't have a spare $100. She then tells me everyone needs to have money for incidentals without it she couldn't check me in and i would her to cancel. At this point i become upset. Why should i have to cancel a reservation that I already paid for because of this. The agency I booked with doesnt allow refunds the day of. I ended up having to speak too a manager to explain the situation. She proceeds to take over while the first person is protesting that I have no money. She then tells me to swipe my card. She ends up charging me the resort fee and allowing the reservation to go through. The same resort fee I never should have had to pay but I let it be because I figured paying an extra $20 is better than loosing the entire reservation. Finally the next morning when its time to check out there is another long line with only 2 people available. As far as I conn see they are doing checkins. I noticed there is achecking. Checkout box but wasn't sure if it was ok to put the keys on there and if I needed to fill out the little envelope the keys where in first. I walk up to where one of the people at the front desk is to ask but she has another guest so I wait patiently. There was also another person waiting there who needed to check out. Once she's done she begins to yell at us that this is not a line we need to make the line. I began to explain that I want trying to skip anyone but I had a question and I wasnt sure I needed you be in the line. She again started yelling that I needed to get on line and if we needed to checkout we could leave it in the box. I tell her that's all I wss trying to ask her in the first place and just walked away. Honestly if it wasn't simply for the location I would never stay here again. Their staff is rude, in need of training and very unprofessional. This isn't even my first incident with them. The last time I stayed there I spent over an hour on line trying to checkin only to be given the keys to someone else room
Okay
4.0
Mediocre
3.1
Okay
4.5
Mediocre
2.0
Pros: The doors locked
Cons: Took over an hour to check in, and out?!?!? The rooms were gross.
Okay
4.0
Okay
4.8
Okay
4.2
Mediocre
2.5
Cons: This place is a zoo. The people working here were unpleasant. The lobby was stuffed full of people all the time. They charge $5 to keep your bags if you get there before 3 or to hold them until you leave. (Note - the guy working in the bag room was actually very nice, unlike everyone else who seemed terribly bothered by things like checking us in). The tub in our room was peeling so badly it looked like a crime scene. The bed was like a board. The 2 pillows on the bed were the thinnest pillows I've ever seen. The lobby was nice (except the 100 people who seemed to be perpetually camped out in it), but the rooms haven't been updated since 1911. God forbid you need to call the desk for something. There are many lovely boutique hotels and options nearby. Stay away from this one.
Okay
5.7
Pros: Location
Cons: Needs more renovations and cleaning
Okay
4.5
Pros: Got full refund
Cons: Never checked in. Line for the front desk was literally 3-4 hours long.
Mediocre
2.0
Pros: Nothing.
Cons: I have traveled all over the world, stayed in dozens and dozens of hotels and, there is no doubt, this one was the worst. This place does not even deserve one star. This is a tourist trap. Its predatory, it's low quality, the service is terrible, and they hit you with a ton of hidden fees and costs. I, like many of you, have seen this place pop up time and time again - it is often listed as one of the cheapest options in NYC. However, to be clear, there is a 40$ "facility fee" racked on to whatever number you are seeing; as well as, at the time of this review, a few hundred dollar "security deposit" that is taken from your bank account without your knowledge, and only returned once you have checked out. The experience began with my girlfriend and I waiting almost 2 - yes, really, 2 - hours to check in. The line was like waiting for a rollercoaster. I've never seen anything like it. While droves of people waiting to check in, two people worked behind a desk suited for up to ten employees. Not only were they understaffed but, for whatever reason, it took the staff members about 10+ minutes to check each party in. I could not believe my eyes. It was then that I was informed that I would be charged some ridiculous hidden fee, as well as have hundreds of dollars involuntarily taken out of my bank account - something I might need whilst on vacation - without my consent, money that has still not been returned to me. Now, the facility was built in 1909, I believe, and it must have all the original carpets and elevators. The rooms were tiny and cramped. It was 80 degrees on the day we stayed and the hotel informed me that they do not turn on the A/C until May , per the "city" - even though I stayed at a different place the prior evening with a fully functional A/C. When we finally checked out, THEY CHARGED US TO CHECK OUR BAGS. Again, I've stayed in hotels all over the world, this has never happened before! Oh, and they also have Fox News playing in every elevator and television - as if the experience could not be worse! I would not recommend this piece of garbage to my worst enemies. This place is a predatory tourist trap. AVOID AT ALL COSTS!!!
Okay
4.0
Pros: The humbling kindness of overworked, understaffed folks behind the desk who had to deal with countless angry customers who were unhappy with the extreme wait time in line or had come down to complain about the condition of their room.
Cons: 70 minute wait in line to check in, did not arrive to room until 1:00am after a very long day of travel. Room smelled moldy and musty, air quality was a major concern and window could not be opened. Aesthetics looked run down and degraded in a way that regardless of how well it may have been cleaned it looked dirty and questionable. Upon checkout the next morning, after only having spent 5.5 hours sleeping in the hotel the front desk tried to charge us an additional $34 "facilities" fee that had not been mentioned anywhere to the best of our recollection. We pushed back and said that we had not had time to use any "facilities" because of the extremely long wait in line the night before and the person at the front desk kindly dropped it.
Good
7.1
Okay
4.0
Good
7.7
Mediocre
3.4
Okay
4.5
Good
6.0
Mediocre
2.0
Mediocre
2.0
Mediocre
3.4
Mediocre
2.8
Excellent
8.0
Pros: Location.
Cons: charged an additional $22 at checkin, after paying balance online.
Good
6.2
Excellent
8.0
Okay
4.0
Okay
4.5
Excellent
8.0
Pros: Location to Penn Station and Msg couldn't be beat
Cons: Little noisy. Not there fault.
Okay
4.0
Mediocre
2.0
Good
7.7
Mediocre
3.4
Pros: This hotel banks on its location adjacent to Penn Station. That is the only positive and has allowed them to avoid improving.
Cons: The facilities are atrocious: dirty rooms, bedbugs, outdated fixtures, uninvested staff, and hidden fees.
Mediocre
2.0
Pros: Absolutely nothing.
Cons: It was, by far, the worst hotel I've ever stayed in. Rooms are from the 80's. Dirty and smell like cigarettes. Staff is unfriendly unwilling to answer the most simple of questions. The valet service is a joke. It took us 1.5 hours to get our vehicle back when we checked out.
Okay
4.0
Pros: The only good thing about this hotel is its location
Okay
5.7
Okay
4.8
Mediocre
2.8
Pros: Location
Cons: Bad hotel
Excellent
10.0
Mediocre
2.5
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