Book Payless hire cars in Willemstad

Willemstad, Curaçao
4 Oct — 11 Oct
Willemstad, Curaçao
Mon 4-10
Noon
Mon 11-10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Willemstad

Overall rating4.4 OkayBased on 15 reviews
Cleanliness
4.1
Comfort
4.2
Overall
4.4
Pick-up/Drop-off
4.6
Value for money
4.9

Recent reviews

Traveller rating
0
0
2
2
0
Find reviews that mention:
4.0
Pros:The Payless counter representative worked with me to get a car when we arrived. She didn’t refuse a car when she found no reservation.Cons:I explained to the representative at the airport counter that we had a reservation at the Kaya Sura Mahuma address. It took awhile to figure out 1) she had no reservation on her computer for us and 2) the address given on the reservation was their main office that had been closed for awhile. She informed me also that there’s no shuttle over to that address anyway so it would’ve been a considerable walk in the heat, not an airport site pickup as promised online. She still worked with me to get me a car, failing to tell me that it would cost more until after she had completed the reservation. She explained, though, that her manager would look over the higher cost of the rental and give me my agreed-upon amount the next day when he arrived at the office. Only after we had keys in hand and were ready to drive off did she explain that the additional cost was for getting it at the airport (on which I really had no other choice) and that the manager would probably not reduce the price (which he didn’t). I said I would have to take this up later. They also had only one person working the counter so when we dropped off, we had to wait several minutes for another family to pick up their car before the rep could come out and inspect and complete my car return. Thank goodness we arrived at the airport hours before our flight and that it was early before others flew in to pick up theirs, so that we didn’t miss our flight!Reviewed 26 Jun 2021
review fromkayak
2.0
Terrible vehicle and experiencePros:NothingCons:First of call, we arrived at the vendor's counter and had to wait at least 45 minutes. Then when it was our turn, the representative took at least another 45 minutes to get our car documents in order. It was our wedding trip and other family members used other companies, received their cars and were on their way to the resort before we were even addressed at the counter. The car we requested was an intermediate size. The rep did not even know what that was. The car received was an old, beat up Kia Cerato, with dings and scratches: dirty with way over 75,000 kilometers ( odometer reading-probably rolled over). The arm rests were torn; seats had cigarette burns. The steering was very loose; very difficult to steer properly. Upon return, no representative was available. We could not even complain about our experience. We simply left the keys on the counter; no drop box. This car was the only one available. We were very disappointed with Payless. Again, other family members used other companies and had appropriate, newer cars. We will never use this rental company again because of our very poor experience. This vacation was our wedding and honeymoon and we were very hesitant to drive this car. DO NOT USE THIS COMPANY-PAYLESS!!!Reviewed 20 Jan 2018
review fromkayak
6.0
A car is a carPros:Got a car that ran without any incident.Cons:The person at pickup was not very friendly nor helpful about some insurance matters. Ended up asking half the airport if someone knew how things worked, and driving off fingers crossed that just nothing would happen. it seemed that Kayak gave me a third party insurance, therefor i had to sign a form at Payless that i refused their own insurance. I rather payed a little more for Payless their own insurance without this mess. The condition of the car... it works, with 100 dents and dirt and the car had trouble getting uphill. But it worked :)Reviewed 1 Oct 2017
review fromkayak
7.6
Pros:Payless was cheapest car rental on Curacao. Car was of course not new but okay and as expected. It did the job. Take over and return of car was smooth and quick.Cons:One front tire was totally run down, and rear tires were of different sizes.Reviewed 16 Mar 2018
review fromkayak
2.0
Awful experiencePros:First car we we given was beat up, a lot of miles on it (90k) and felt like the transmission was about to drop out. We returned it the next morning only to get another filthy, worn out, high mileage, beat up Kia that had low tire pressure in all 4 tires.Reviewed 7 Apr 2018
review fromkayak
2.8
Very badPros:CuraçaoCons:One original car was not drivable after one ride to hotel I switched to another car but it was just a little better I was afraid that stopped in middle of the island and I loose entire day thanks God it did not happen.Reviewed 5 Dec 2018
review fromkayak
4.8
Pros:Friendly StaffCons:Pay less, drive less should be their catchphrase. They use old cars from AVIS rental. Very old carsReviewed 1 Nov 2019
review fromkayak
10.0
Pros:By the time we arrived, they only had manual/shift cars, which I certainly don't know how to operate. However, the lady was nice enough to give me a refund and assisted me in renting from Hertz. Great customer service.Reviewed 3 Apr 2018
review fromkayak
2.0
Pros:Nothing. I should have gotten a cab.Cons:They made me pay 800$ deposit because I booked insurance through Allianz and not them directly. It made me anxious to drive the car knowing it would become a huge hassle if anything were to happen to the car so I didn't drive anywhere on the island. Never booking through Payless again.Reviewed 4 Jun 2017
review fromkayak
2.0
Pros:We had confirmation numbers and a rate preset before arriving in Curcao. When we got there they said there was no car reserved and no other car available..... We had to go down the rental row to Budget and got the last avialable car. Never trust Payless.Reviewed 23 Feb 2019
review fromkayak
2.0
BS!Pros:NothingCons:The fact when we arrived they gave us a typed letter telling us they had no car for us AND the next time we rent from us they will give us 15% off. They didn't even try to give us any help with finding a different rental carrier. We felt like the whole set-up was a "bait and switch" scam.Reviewed 22 Feb 2018
review fromkayak
8.0
Pros:Reliable transportation for a reasonable price. No bells or whistles. Auto locks and power windows would have been nice.Reviewed 4 Mar 2018
review fromkayak

Where can I find Payless hire cars in Willemstad?

Curacao International Airport, Payless car hires

Address

Curacao International Airport

Hours

Monday07:15 - 23:00
Tuesday07:15 - 23:00
Wednesday07:15 - 23:00
Thursday07:15 - 23:00
Friday07:15 - 23:00
Saturday07:15 - 23:00
Sunday07:15 - 23:00

Phone

+599 9 839 1500

Address

Kaya Seru Mahuma 36-38

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+599 9 461 1255

Good to know

Most popular location

Curacao International Airport

Most popular car type

Economy

Top tips for hiring a car from Payless in Willemstad

  • Economy car hires from Payless in Willemstad are around 16% cheaper than other car types, on average

FAQs about hiring a car from Payless in Willemstad

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Payless in Willemstad.

  • Payless has 2 car hire locations in Willemstad. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • No (according to our data)