Guest reviews
Overall rating
7.8
Good
Based on 2,140 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.4
Entertainment
6.9
Food
7.9
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Porter Airlines traveller reviews
Pros
"Great service, comfortable seats."
(in 16 reviews)
"Free drinks and snacks."
(in 80 reviews)
"Free espresso in waiting area."
(in 7 reviews)
Cons
"Worst customer service!"
(in 6 reviews)
"First flight cancelled."
(in 7 reviews)
"All of their flights are late, so you won't miss a connecting flight"
(in 8 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
waiting area
flight cancelled
connecting flight
free food
great flight
waiting for a gate
small airport
old days
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9.3
Long delay due to mechanical problem, but great airport and staff
Pros: City Center airport and staff at Porter was great
Cons: Flight kept getting delayed without explanation or rescheduling. Each "new" time had already passed when it was set, e.g., "The new departure time is noon" when it was already 12:15.
review from
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8.0
Pros: Flight was smooth. Crew was nice.
review from
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8.0
Cons: My return flight was delayed by 90 minutes.
review from
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8.3
Pros: free snacks and drinks, friendly attendants
Cons: over an hour delayed flight take off, state of the seats
review from
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4.0
Cons: The flight attendants had loud, personal conversations during the whole flight. Extremely unprofessional.
review from
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2.0
ETA
Pros: Nothing
Cons: Wasn’t warned on website about applying for ETA. Airline didn’t accommodate me in this situation and proceed to charge me $100 to change my flight.
review from
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6.0
Always delayed for at least one hour!
Pros: Nothing particularly good about this airline.
Cons: Flights are always delayed. You can just look up their average delay and compare it to other airlines. This last time, my flight was 4 hours delayed, which was announced by 30 minutes increments.
review from
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10.0
Porter - A caring Airline
Pros: The courteous and helpful nature of both the ground staff and the crew. The Coffee was super.
Cons: No Complaints whatsoever
review from
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8.0
Good service
Pros: The hostess, seats,the peanuts
review from
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8.0
Good service
Pros: Seats , hostess good
review from
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8.6
Delayed flight
Pros: Friendly crew, comfortable seats, leg room is really good and snacks.
Cons: Delayed flight 45 minutes
review from
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2.0
late
Cons: late and no apologies
review from
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9.3
Long delay due to mechanical problem, but great airport and staff
Pros: City Center airport and staff at Porter was great
Cons: Flight kept getting delayed without explanation or rescheduling. Each "new" time had already passed when it was set, e.g., "The new departure time is noon" when it was already 12:15.
review from
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10.0
Porter - A caring Airline
Pros: The courteous and helpful nature of both the ground staff and the crew. The Coffee was super.
Cons: No Complaints whatsoever
review from
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8.6
Delayed flight
Pros: Friendly crew, comfortable seats, leg room is really good and snacks.
Cons: Delayed flight 45 minutes
review from
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8.0
Pros: Flight was smooth. Crew was nice.
review from
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8.0
Cons: My return flight was delayed by 90 minutes.
review from
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8.3
Pros: free snacks and drinks, friendly attendants
Cons: over an hour delayed flight take off, state of the seats
review from
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8.0
Good service
Pros: The hostess, seats,the peanuts
review from
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8.0
Good service
Pros: Seats , hostess good
review from
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4.0
Cons: The flight attendants had loud, personal conversations during the whole flight. Extremely unprofessional.
review from
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2.0
ETA
Pros: Nothing
Cons: Wasn’t warned on website about applying for ETA. Airline didn’t accommodate me in this situation and proceed to charge me $100 to change my flight.
review from
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6.0
Always delayed for at least one hour!
Pros: Nothing particularly good about this airline.
Cons: Flights are always delayed. You can just look up their average delay and compare it to other airlines. This last time, my flight was 4 hours delayed, which was announced by 30 minutes increments.
review from
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2.0
late
Cons: late and no apologies
review from
Flight status
Porter Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
124
Newark
EWR
Toronto
YTZ
135
Toronto
YTZ
Newark
EWR
470
Montreal
YUL
Toronto
YTZ
386
Chicago
MDW
Toronto
YTZ
938
Boston
BOS
Toronto
YTZ
453
Halifax
YHZ
St. John's
YYT
247
Ottawa
YOW
Moncton
YQM
246
Ottawa
YOW
Toronto
YTZ
247
Thunder Bay
YQT
Toronto
YTZ
532
Sudbury
YSB
Toronto
YTZ
725
Toronto
YTZ
Washington
IAD
395
Toronto
YTZ
Chicago
MDW
691
Toronto
YTZ
Sault Ste Marie
YAM
239
Toronto
YTZ
Ottawa
YOW
473
Toronto
YTZ
Montreal
YUL
453
Montreal
YUL
Halifax
YHZ
541
Toronto
YTZ
Sudbury
YSB
726
Washington
IAD
Toronto
YTZ
612
Timmins
YTS
Toronto
YTZ
939
Toronto
YTZ
Boston
BOS
611
Toronto
YTZ
Timmins
YTS
221
Ottawa
YOW
Saint John
YSJ
682
Sault Ste Marie
YAM
Toronto
YTZ
248
Halifax
YHZ
Ottawa
YOW
480
Toronto
YTZ
Windsor
YQG
472
Toronto
YTZ
Thunder Bay
YQT
238
Fredericton
YFC
Ottawa
YOW
484
Halifax
YHZ
Montreal
YUL
223
Ottawa
YOW
Fredericton
YFC
237
Ottawa
YOW
Halifax
YHZ
514
Québec City
YQB
Toronto
YTZ
223
Windsor
YQG
Toronto
YTZ
212
Moncton
YQM
Ottawa
YOW
232
Saint John
YSJ
Ottawa
YOW
513
Toronto
YTZ
Québec City
YQB
484
St. John's
YYT
Halifax
YHZ
Top airports served by Porter Airlines
- Toronto Island Airport (YTZ)
- Ottawa Airport (YOW)
- Montreal Pierre Elliott Trudeau International Airport (YUL)
- Newark Airport (EWR)
- Halifax Intl Airport (YHZ)
- Thunder Bay Airport (YQT)
- Boston Logan International Airport (BOS)
- Chicago Midway Airport (MDW)
- Windsor Airport (YQG)
- Washington Dulles Intl Airport (IAD)
- Sault Ste Marie Airport (YAM)
- Sudbury Airport (YSB)
- Timmins Airport (YTS)
- St John's Airport (YYT)
- Québec City Airport (YQB)
Porter Airlines contact information
- PD IATA code
- +1 888 619 8622 Call
- flyporter.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
