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PD

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FAQs about flying with Porter Airlines

  • What is Porter Airlines' carry-on size allowance?

    On board Porter Airlines flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Porter Airlines assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Porter Airlines fly to?

    Porter Airlines offers direct flights to 40 cities in 9 different countries. Ottawa, Vancouver, and Toronto are the most popular cities covered by Porter Airlines.

  • What is Porter Airlines’ primary hub?

    Porter Airlines concentrates most of its flight operations in Toronto.

  • How does KAYAK find such low prices on Porter Airlines flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Porter Airlines.

  • What’s the cheapest route that Porter Airlines flies?

    In the last 5 days, the cheapest route flown by Porter Airlines found on KAYAK was from Winnipeg to Hamilton, with a price of S$ 119 for a return.

  • What are the most popular airports for Porter Airlines flights to depart from?

  • Is Porter Airlines part of an airline alliance?

    No, Porter Airlines is not part of an airline alliance.

  • How many destinations does Porter Airlines fly to?

    In total, Porter Airlines flies to 41 destinations.

Porter Airlines customer reviews

7.9
Good442 verified ratings
8.6Crew
7.9Comfort
6.9Entertainment
7.5Food
8.2Boarding
Traveller rating:
Sort by:
J
4.0 Mediocre
YYZ
-
SFO
Look, I understand that Kayak doesn't know I cancelled my flight on Porter. So I didn't actually fly yesterday. My main disappointment is with Porter ticket fare policies, and maybe you can pass this on to them: At my employer's request, I had booked a full fare ticket with no change fees since my trip to Toronto would likely be extended. Indeed, when I went to change my flight home to a later date, I was told the Fare Difference would cost an additional $550. So much for no change fees lol! While I had the agent on the line, I hopped over to Kayak, searched for new flights on the date in question, and saw a one-way ticket that got me home for only $355. So I got reimbursed about $450for the unused half of my roundtrip and bought a new ticket for $355. What good is a full fare / no change fee ticket if they screw you with "fare difference" BS. I'm still flying home on Porter Airlines but they just lost a hundred bucks with their stupid shenanigans.
V
8.0 Very Good
YYZ
-
LGA
I flew with Porter yesterday and overall had a positive experience. The flight was delayed, but the airline did a good job keeping passengers informed with frequent updates throughout the process. My biggest challenge was actually in Terminal 3, where the speaker system wasn’t very clear. It was often difficult to hear the announcements, which made it harder to follow updates at the gate. On board, the experience improved significantly. The aircraft felt very new and well maintained, and the seats were surprisingly comfortable for a short-haul flight. One of the flight attendants seemed a little disengaged, but the other was excellent—friendly, professional, and a pleasure to interact with. Despite the delay, the comfortable aircraft, clear communication from Porter, and positive onboard service made for a good overall experience.
D
2.0 Poor
YYC
-
YOW
We were very offended Reserva check in agent in Calgary. Erroneously profiled and reprimanded for using Reserve line . Hadn't even looked at tickets. We were in fact Reserve passengers
A
10.0 Wonderful
YYZ
-
YVR
The staff was amazing. Best service I’ve had on an aircraft in a long time. Was not particularly happy with the food. Flight was at 10:50 and left home too early for breakfast and wasn’t able to purchase food at airport and felt for sure I could get some breakfast to buy on airplane. Nope as food was served around 11:30 and only one choice left (I was at 22C) so ordered the chicken dish thinking I’m getting a hot meal but cold chicken with rice and carrots etc. I was looking forward to a croissant sandwich and a hot cup of tea. The FA was kind to explain they were serving dinner at that time. She was lovely Other than the disappointment with the food the staff was amazing. On my return flight I will make sure to eat and take some food with me so I’m not hungry or disappointed. This was my second time ever flying Porter and will consider checking them when I next come to visit my daughter. Have to say it again best crew I’ve ever experienced on a flight and I travel quite a bit. Thanks.
H
6.0 Okay
JFK
-
YYZ
A few improvements: 1. No signages at the airport that the porter airline was a codeshare and i could check-in at American counter. 2. Crew at the gate said they couldn't change my reward to Alaska - despite that being done previously 3. Despite there being many open seats, i was assigned a seat at the very back near lavatory, last row. Fortunately, the pilot wanted more people moved up so the flight attendants moved me up. It seemed very odd to have been stuck in last row with very few people nearby..
V
10.0 Wonderful
YHM
-
YHZ
I didn’t receive any help when they messed up and wasn’t honest and the supervisor did absolutely nothing to help me so I had to buy another ticket at $537
D
6.0 Okay
YOW
-
YWG
Wifi didn't work
V
2.0 Poor
NAS
-
YOW
There was No Flight. Both Kayak and Porter refused to honor my booking. I was asked for an additional 1,300 $ CAD to keep the flight. After several emails to both Kayak and Porter I was ignored. I had to cancel my March spring break plans, dog kennel and hotel. I had to re-book another vacation to Nassau in January w Expedia. I had to re-book a new vacation for spring break. Porter and Kayak both blamed each other and would not work together to fix this. Not cool.
D
10.0 Wonderful
YWG
-
YOW
Even tho the flight was a bit delayed the team was apologetic. Everyone was friendly and efficient.
V
10.0 Wonderful
YVR
-
YYZ
They never let me down; excellent!

Porter Airlines flight status

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Porter Airlines route map – Which destinations does Porter Airlines fly to?

Find out which destinations you can fly to direct with Porter Airlines by entering your departure airport. If you want to know whether Porter Airlines flies a certain route, enter both the departure and destination airport before hitting search.
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All Porter Airlines flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun

Porter Airlines contact information

Overview of Porter Airlines

Controlling its fleet from the Toronto Islands, Porter Airlines maintains a broad ranging network within Canada and into northern United States destinations. Their hub is in a peak vacation location, drawing leisure-minded travelers to use the carrier. Offering routes to more than 15 regional spots across Canada, it serves as a major link between smaller communities and big cities.

Porter Airlines prides itself on delivering first-class hospitality that major commercial competitors may charge for. Alcoholic beverages and snacks are free on flights and are served in actual glassware. Swift processing and connections are available as it is one of only a few airlines that uses the Toronto Islands.

Interline agreements are held with South African Airways, Qatar Airways, Singapore Airlines and Icelandair. These respective partnerships allow customers to travel on connected services under the singular ticket to destinations in South Africa, Senegal, Qatar, Singapore and Iceland. An association with JetBlue allows for further scheduled connections within the United States.

Passengers can choose between Classic, Premium and Premium PLUS. All 3 sections have leather seats and are located within the same cabin with a 2 x 2 layout, meaning you are guaranteed either aisle access or a window view. Passengers in Premium are the first off the plane, while Premium PLUS provides an additional 2 in of legroom (34 in total).

Canadian company De Havilland is the preferred aircraft manufacturer. Porter Airlines has a fleet of twin turboprop planes, such as the Dash 8, which can hold approximately 78 passengers. The aircrafts have a simple white fuselage and a dark blue tail.

Porter Airlines information

IATA codePD
Routes192
Top routeToronto Pearson Intl Airport to Ottawa
Airports served41
Top airportToronto Pearson Intl
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.