|Top route||Melbourne to Sydney Kingsford Smith|
|Top airport||Sydney Kingsford Smith|
Air New Zealand leave Qantas for dead
No cleaners available Luggage screwed up Entertainment not working Only 1 toilet for full capacity economy class Other locked off Over an hour late arrival
Singapore check-in was chaotic. On board, a very large oxygen bottle had been left for us. Too big to fit anywhere, or easily access the valves. We were assisted with boarding and disembarking, but never once approached during the flight. The crew were not helpful or friendly. On arrival at Sydney, our wheelchair and half our luggage had been lost. The wheelchair was later found, abandoned in the airport, despite the orange tag on it saying Return to Aircraft Door. As I write this 36 hours later, the luggage is still missing. Waiting time to call Luggage Services was 1 hour.
Time rescheduled to 6 hours earlier without communication.
Flight was delayed which we wouldn’t normally care too much about, but this time we have a connecting flight (which we had deliberately planned to have a substantial gap so that we didn’t have to rush, as I had my elderly mother with me). Staff were helpful though, finding out information and confirming our connecting flight departure gate.
Was delayed over 2 hours leaving Sydney. One staff member was loudly telling a passenger that they shouldn't have stowed their bag where they has as it was her position for her bag. Not very professional. Better late than never though. Overheard a few passengers while waiting saying how their flights had been cancelled the day before and had to find their own accommodation in Sydney.
No music available on screen
the 24 hour delay wasn't Qantas' best performance but it wasn't a big hassle for us
My advise find another airline. Qantas is in decline & its bad management more than Covid.
Onboard free wifi was good but bring a tablet and download the Qantas Entertainment app otherwise no onboard entertainment for 3+ hours
Would like it if my seat could recline.
Crew were excellent and went above and beyond to make the flight enjoyable.
Flight was great, and the crew was outstanding. The check in process in Brisbane was frustrating. Very few staff, long wait, and ridiculous process for the bag check. We were not the only ones frustrated. The system could definitely use improvement. We love this airline overall, and truly - this was our only complaint.
Melb Sydney trip on Qantas was just about faultless. We expected chaos , but all went exactly to plan, and if anything, the staff we encountered at security and onboard went above and beyond - very impressed. It wasn't a Mon or Fri trip, and these must be the trigger times
Given we were in Business Class having a Cheese Toastie as our main meal feels pretty mean.
This is one of the worst flights I have ever had. I started my trip on Saturday 6 July 2022 from MELB to LA. My flight got cancelled twice and without notice. My final destination is NY and it is Monday 8th July and I am still stuck in LA airport as they haven’t sort out my flights
Flight delayed by 4 hours due to cross-winds at Devonport. That bit is understandable.... however I understand the crosswinds dropped in less than four hours and it was a combination of weather + crewing issues. But the real problem was that my flight was originally scheduled for Launceston and they cancelled my Launceston flight, so I opted to go to Devonport instead. If Qantas hadn't have cancelled my Launceston flight, I would have been home much earlier as the Launceston Airport didn't have the crosswind issues. Qantas - get your act together and treat your customers with respect!
Seats are comfortable
Leaving from Brisbane in July 2022, we had not been asked about Covid over 3 weeks in Australia, including our Qantas flight to Australia or through customs or entry. Upon checking to leave, Qantas screened us for Civid and symptoms 4 separate times. The staff treated us poorly, including difficulty checking in, adding bags, getting the bags checked in, etc. They have changed their policy from 2 bags international to only 1 bag and the 2nd bag was $200. The flight wasn't even completely full, so I would have paid them something for a second bag, anything short of $200. There were so many details that frustrated me that I have changed my opinion about flying Qantas to "not interested." I'm certainly not willing to pay more to fly Qantas!!
Qantas personnel have a high opinion of themselves and don’t really like to serve the client. This is compounded by the overall experience of traveling in Australia. I get the felling that they would rather I didn’t.
Mostly on time for takeoff & departures
Boarding at Vancouver was poorly managed
It was very good
Bring back Avod to the back seat.
I've always preferred Qantas, and the service is still generally good, but someone has taken their eye off the food offering. Back from NZ it was noodles with a sauce in a cardboard box. No cheese and biscuits, no sweet. Air Tahiti/Air Cailin, etc.. give a decent meal while on International.
Always friendly and professional. Customer service AAA+++
Friendly, courteous and professional. A thoroughly enjoyable flight. 👍😊
The air hostess was really kind and friendly. Seats seem to have gotten smaller, it felt almost like a domestic flight seat, not as much leg room as I remember. Maybe it was just an older plane
On board Qantas Airways flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Qantas Airways assistance team will most likely ask you to pay extra for checked luggage.
Qantas Airways offers direct flights to 56 cities in 23 different countries. Sydney, Melbourne, and Brisbane are the most popular cities covered by Qantas Airways.
Qantas Airways concentrates most of its flight operations in Sydney.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Qantas Airways.
To keep travelers entertained during their flight, Qantas Airways has developed its very own app that can be downloaded for free onto your cell phone or tablet before the plane takes off in order to have access to over 1,000h of popular films, television shows, and music while in the air.
Depending on your personal preferences, there are four classes that you can choose to fly in with Qantas Airways. Economy is a standard choice that gives you access to amenities such as in-flight entertainment and free snacks, while Premium Economy will provide you with a warm meal and complimentary alcoholic beverages. For a particularly comfortable trip, opt for Business, as you will have access to a spacious lie-down seat, or First, a luxurious option that includes a bed, free pajamas, slippers, and toiletries, including a dental kit and lotion.
This airline’s fleet is composed of upwards of 5 different types of aircrafts that add up to over 130 individual planes, with most of them being either Boeing or Airbus. The Boeing 737-800 is the company’s smallest plane, as it can only fit up to 174 passengers, but it is also used the most frequently, as it is convenient for middle-range flights. Holding up to almost 500 people, the Airbus A380-800 is the aircraft that is used most often for long international flights.
Qantas Airways codeshares and has partnerships with a variety of airlines from different countries, with Air New Zealand, Cathay Pacific, Jetstar Airways, and KLM being some of the most common airlines.