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Unimpressed

Pros: The crew was lovely and fairly attentive in business class. I had access to the First Class lounge in Sydney and it is wonderful. Even has a spa, though don't expect first class spa treatment. Uh, plane was clean and food was ok, but getting a cocktail was difficult.

Cons: Business class seats are uncomfortable and there is nowhere to store and easily access something as simple as a book. There is a storage compartment on the seat in front of you, which you cannot reach without getting out of your seat.. While the seats do go flat, it's not something you can sleep on your side for long. Ended up reclined and sleeping on my back, which is not ideal. accessing my reservation was impossible and had to call Australia to get a seat assignment, which was reassigned by the time we checked in anyway. I care where I sit and book early to have choices. I hate to say it but I was not impressed.

cabin is tired and old

Pros: Crew were affable and courteous, even if not very attentive.

Cons: The entertainment system was ancient, with small screens, loose sockets for headphones, flaky performance. Only the content was decent (not good). They announce boarding sequence and then fail to honor/enforce it, allowing a free for all.

Pretty beat up plane

Pros: Plane, when I boarded, at least in Coach, smelled like vendors hot-dog water. Took an hour and a half to be offered a drink of anything other than a bottle water. By the end of the flight, trash in the aisles, lavatories were nasty.

Cons: See above

Randomly Profiled / Horrible Food / Friendly Crew

Pros: The crew is always nice and approachable. The entertainment is usually high but this time around there weren't many good choices.

Cons: The food is AWFUL, and has been getting worse as the years go on. Absolutely terrible taste, stomach-churning smells and gross consistency. During boarding I was profiled by one of your gate agents and "selected for further screening" ... not fun. No explanations, just surly, inattentive agents performing further checks on items that had already been twice-checked at security. Awful service.

Cons: Bathrooms were disgusting, plane was dirty

Qantas not like it used to be

Cons: Bathrooms were disgusting, plane was dirty