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MY travel plans were canceled and l tried thru KAYAK and Quantas to cancel this flight and was not able to confirm cancelation but still received flight boarding. l tried to get refunded thru Kayak and that has been horrible long unreasolved task now l am trying to go thru Credit card. with this Covid changing world, airlines and travel companies should be refundable especially since this is a Australian airlines. l am about to lose $1000.00.

Cons: Business does not have salad for everyone, I missed out salad

Cons: No vegetarian food option. Seat uncleaned. Last seat on plane separate from family with people constantly standing next to and bumping at toilets - little consideration fro Covid-19

Pros: Crew ok

Cons: Seat comfort and meals left a lot to be desired...

Cons: 30 passengers on a 60 seat plane. We should have been spaced out due to the Coronavirus, but NO. We reallocated seats which had us all jammed up the front and back with rows of empty seats in between. Not good enough Qantas! I asked to change and the cery pleasant hostess said no we were NOT allowed. I do NOT understand this.

Cons: It’s ridiculous that Cheaptickets (your contracted agent) did not answer the phone to change flights. And when they did answer the phone, charged extortionate change fees above and beyond Qantas fees even during the coronavirus pandemic.

Cons: This flight was purchased as business/first class and upon checking economy seat tickets were printed. We are NOT happy with the downgrade after American Airlines was more than happy to take our money for the higher class ticket. We would not have booked this flight as a red eye had we known we would have had economy seating. On top of which, the unseat entertainment for the row we were seated in was not working. I am usually quite happy with the American Airlines flights between Boston and LA, however this unexpected downgrade was not only surprising but extremely disappointing.

Pros: Plane was clean

Cons: Security check in needs to be more efficient Plane ran out of food before I could purchase Even water has to be purchased Flight was late

Pros: Lovely cabin crew.

Cons: So little leg room in economy! When the very large man in front of me put his seat back, It nearly hit me in the face!

Pros: The very good check in service at Changi Airport , for Business Class

Cons: The food ! Great on way over , poor on return leg from Singapore

Cons: Way cramped