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Pros: Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat.

Cons: Crew was not particularly friendly....almost downright rude at times

Pros: Food was great and abundant. Frequent service

Cons: Seats are too tight for such a long flight

Pros: Great organization, very efficient

Cons: Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777.

Cons: The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic.

Pros: Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight..

Cons: No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!

Pros: Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich

Cons: Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard.

Cons: Food could be better

Pros: Seating was good. Crew was good

Cons: Food could be better

Cons: There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection.

Pros: The food

Cons: If there was Headphones on flights

Pros: The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful.

Pros: Crew was attentive, video selection was very good

Cons: Seat cushion was very hard for 7 hour fight. Bring a pillow!

Cons: On time

Pros: The food was great and the other flight attendants were kind and understanding.

Cons: There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old.

Pros: Quick and easy.

Cons: Attitude of the flight attendant.

Pros: Crew

Cons: Screens need update, mis functions on equipment

Pros: Crew was excellent. Seats were uncomfortable

Pros: Crew was great. Seats were uncomfortable. No air. It was extremely hot.

Pros: Crew was very nice and helpful.

Cons: Wider seats,

Pros: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!

Cons: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!

Cons: Flight was delayed and missed 2nd flight due to delay

Cons: Terribly uncomfortable seat.

Cons: seat comfort