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Pros: The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane.

Pros: The inflight entertainment was great and helped to pass the time. The food was good for airline food.

Cons: The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep.

Pros: Crew was very nice and attentive

Cons: Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair.

Pros: The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments

Pros: It was a lovely easy flight, always lovely flying star alliance.

Cons: Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better

Pros: Crew was amazing

Pros: The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry.

Cons: The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room.

Pros: Everything aside from the food and cabin atmosphere.

Cons: Food and cabin atmosphere. The cabin felt very stuffy and warm.

Cons: We had a huge delay

Pros: The boarding process was much easier and faster. No delayed flights.

Cons: I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?

Pros: Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable.

Cons: The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers.

Pros: Crew good

Cons: Baggage small bag forced to check

Cons: Need more movies to choose from.

Cons: 1.5 hour delay departing put a slight damper on this flight but otherwise it was fine.

Pros: Full array of entertainment.

Cons: Seats were not too comfortable.

Pros: the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS

Cons: THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE

Cons: They asked me to pay for my luggages. It is strange