Traveller reviews
Overall rating
7.1
Good
Based on 1,071 reviews
Boarding
7.2
Comfort
6.9
Crew
8.1
Entertainment
6.8
Food
7.0
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Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
SWISS information
| IATA code | LX |
|---|---|
| Routes | 308 |
| Top route | Geneva Geneve-Cointrin to Zurich |
| Airports served | 119 |
| Top airport | Zurich |
SWISS traveller reviews
Pros
"The crew was very nice"
(in 474 reviews)
"Food was good and plentiful"
(in 288 reviews)
"The service and food were good"
(in 247 reviews)
Cons
"Not enough of leg room"
(in 50 reviews)
"Entertainment system didn't work."
(in 47 reviews)
"Got an upgrade to business class."
(in 32 reviews)
Recent reviews
Traveller rating
196
37
36
81
2
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10.0
Not much vevetarian option
Reviewed Nov 2023review from
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10.0
Not much vevetarian option
Reviewed Nov 2023review from
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10.0
Only water for the 2.5 hour flight. No entertainment
Reviewed Nov 2023review from
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10.0
Comfort section was pretty tight space
Reviewed Nov 2023review from
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8.0
Excellent
Reviewed Nov 2023review from
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10.0
Wheelchair was the excellent service. I didn’t have any food or used entertainment. Overall for my trip experience was excellent. Thank you very much and keep up good work. Best regards
Reviewed Nov 2023review from
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10.0
Wheelchair was the excellent service. I didn’t have any food or used entertainment. Overall for my trip experience was excellent. Thank you very much and keep up good work. Best regards
Reviewed Nov 2023review from
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10.0
Everything was fine for the price I paid.
Reviewed Nov 2023review from
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8.0
Not exceptional but all good. Business class seats are like the domestic Mint class on Jet Blue. Comfortable but not exceptional. Food is good but not superb. Flight attendants were better on India leg than Miami to Zurich. All India staff was more professional and service oriented. Very polite and service with a smile.
Reviewed Nov 2023review from
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8.0
Motivated and friendly crew on a somewhat dated but well kept plane. Hd seats in economy may section, so legroom was excellent.
Reviewed Nov 2023review from
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10.0
I was satisfied with all servics. Thanks.
Reviewed Nov 2023review from
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8.0
We were not informed of the delay
Reviewed Oct 2023review from
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2.0
Flight canceled Terrible Post flight management Kept in airport 1 hours with promises of transport but none came
Reviewed Oct 2023review from
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10.0
Best of the best
Reviewed Oct 2023review from
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10.0
Swiss best of the best
Reviewed Oct 2023review from
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2.0
Missed connecting flight to Palermo.
Reviewed Oct 2023review from
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10.0
Swiss best of the best
Reviewed Oct 2023review from
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10.0
Liked being hydrated. Carryon weight was limited for cold weather clothes that are heavy... could test to improve if possible.
Reviewed Oct 2023review from
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10.0
Thank you to the cordial crew and good hydration throughout the flight, food was good too. Carry ons usually weight by themselves so it does reduce option for cold weather clothes that are heavy, so carryon weight is tight.
Reviewed Oct 2023review from
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10.0
United Airlines flights serviced by Swiss Airlines provide for zero communication with Swiss Airlines almost impossible to contact Swiss airlines to make seat selection, upgrades or changes. I won’t do that again if it can be helped.
Reviewed Oct 2023review from
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10.0
👍🏻👍🏻👍🏻👌🏻
Reviewed Oct 2023review from
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10.0
All excellent
Reviewed Oct 2023review from
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10.0
We so appreciated that our connecting flight waited for 6 of us!!!
Reviewed Oct 2023review from
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8.0
We were very impressed with Swiss Air. The service was exceptional. Unfortunately, we had a baby behind us that screamed for hours. , It was a nightmare, though I completely understand that it was not Swiss Airs fault.
Reviewed Oct 2023review from
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6.0
Luggage did not make it to Miami still not today! Screen did not work for couple hours- got a bate of chocolate as a peaceful offering. Crew tentative, seats are getting smaller- isle seat arm rest foes not fold- problem getting other 2 passengers to go to the toilet without hitting themselves
Reviewed Oct 2023review from
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4.0
Delay on take if- short connecting time- was supposed to have a wheelchair to connecting flight- limped with a cane thru the airport to make a connection
Reviewed Oct 2023review from
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10.0
The two meals were plentiful and excellent. The drinks were continuous. Thanks, Crew very polite; however a bit "hazard" at the end as they were rushing us off; to prepare for the cleaning team and next flight. Baggage from Berlin was delayed; however through the apps etc; they kept me aware and informed.(.did receive my baggage about 36 hours after my flight arrival). Good experience; thank you.
Reviewed Oct 2023review from
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10.0
Crew took my carry on and checked it in; turned out to be a blessing; however the luggage was delayed at my final destination; receiving it 36 hours later. Thought, we'd get, at least water; but the Swiss chocolate was delicious. Thanks.
Reviewed Oct 2023review from
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4.0
Like the blanket. Food wasn’t good and boarding was a mess
Reviewed Sep 2023review from
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2.0
Rerouted to United flight.
Reviewed Sep 2023review from
SWISS FAQs
What is SWISS's carry-on size allowance?
On board SWISS flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the SWISS assistance team will most likely ask you to pay extra for checked luggage.
Where does SWISS fly to?
SWISS offers direct flights to 124 cities in 49 different countries. Zurich, Geneva, and Fribourg are the most popular cities covered by SWISS.
What is SWISS’s primary hub?
SWISS concentrates most of its flight operations in Zurich.
How does KAYAK find such low prices on SWISS flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including SWISS.
Flight status
SWISS route map
Top flight routes
Top airports served by SWISS
- Zurich Airport (ZRH)
- Geneva Geneve-Cointrin Airport (GVA)
- London Heathrow Airport (LHR)
- Berlin Brandenburg Airport (BER)
- Frankfurt am Main Airport (FRA)
- Hamburg Airport (HAM)
- Brussels Bruxelles-National Airport (BRU)
- Vienna Intl Airport (VIE)
- Barcelona-El Prat Airport (BCN)
- Athens Eleftherios V. Airport (ATH)
- Stockholm Arlanda Airport (ARN)
- London City Airport (LCY)
- Amsterdam Schiphol Airport (AMS)
- New York John F Kennedy Intl Airport (JFK)
- Kastrup Copenhagen Airport (CPH)
SWISS contact information
- LX IATA code
- +65 68 23 20 10 Call
- swiss.com Visit
Overview of SWISS
SWISS offers several different travel classes for passengers to choose from, including Economy, Business, and First. Economy provides travelers with a free carry-on, a hot meal, complimentary drinks, and access to the plane’s entertainment system, while Business offers a seat that turns into a bed, a gourmet meal, free alcoholic beverages, and the option of checking two bags for free. If you select First Class, you will be given items, such as moisturizer and pajamas, as well as priority boarding.
Although based in Switzerland, this airline offers many flights all across the world, including throughout Europe, Asia, North America, and Africa. If you plan on traveling to Asia, you can consider visiting a popular country like Japan or Thailand. For those interested in flying to Africa, there are destinations such as Tunisia, South Africa, and Ghana.
To offer as many flight paths as possible, SWISS has codeshare agreements with many other airlines, including Air France, Eurowings, and LOT Polish Airlines. Additionally, the company has created interline agreements with additional airlines, such as Delta Air Lines, Iberia, and Precision Air.
Out of the 89 planes that make up this company’s fleet, almost all of them are either Airbus or Boeing. The Airbus A320-200 is the aircraft that is the most frequently used, as it is ideal for medium-range flights and can fit up to 180 passengers. When servicing long distance flights, however, the company opts to use the Boeing 777-300ER, a choice that can fit up to 340 passengers and is the largest twinjet in the world.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.