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FAQs about flying with SPRING JAPAN

  • What is SPRING JAPAN's carry-on size allowance?

    On board SPRING JAPAN flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the SPRING JAPAN assistance team will most likely ask you to pay extra for checked luggage.

  • Where does SPRING JAPAN fly to?

    SPRING JAPAN offers direct flights to 7 different cities in China and Japan. Tianjin, Tokyo, and Sapporo are the most popular cities covered by SPRING JAPAN.

  • What is SPRING JAPAN’s primary hub?

    SPRING JAPAN concentrates most of its flight operations in Tokyo.

  • How does KAYAK find such low prices on SPRING JAPAN flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including SPRING JAPAN.

  • What’s the cheapest route that SPRING JAPAN flies?

    In the last 72 hours, the cheapest route flown by SPRING JAPAN found on KAYAK was from Tokyo to Sapporo, with a price of S$ 69 for a round-trip.

  • What are the most popular airports for SPRING JAPAN flights to depart from?

  • Is SPRING JAPAN part of an airline alliance?

    No, SPRING JAPAN is not part of an airline alliance.

  • How many destinations does SPRING JAPAN fly to?

    In total, SPRING JAPAN flies to 7 destinations.

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SPRING JAPAN customer reviews

PoorBased on 1 verified guest review

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2.0 Poor
The only two things to like were the price and the actual flight crew. Other than that, there is nothing positive to report above making it to my destination safely, yet later than scheduled or reported by the system. The Spring website doesn't work. I was repeatedly advised to check in online. That's impossible. None of the web functions work. I couldn't check in, pick a seat, purchase checked baggage. The phone numbers don't work. I tried every number I could find and was never able to even connect. I tried calling from my US phone and from my wife's Chinese phone. So I knew I would have to pay whatever they said for my baggage. On arrival to the airport, (HRB international terminal is a mess and also poorly run), the staff charged over $150 usd for my luggage. The luggage requirements on the web site are confusing and not close at all to industry standards. They blur the line between "Spring Air" and "Spring Japan". Kayak lists it as Spring Japan, the web site only delineates between Spring Air Domestic, Spring Air International, and Spring Japan, but doesn't make clear whether an international flight to Japan would be on Spring Japan. After checking the 1 suitcase, which took a long time for the attendant to even figure out how to do, I was told later that my carry on was too much and then there was a communication problem and I finally told them (interpreted through my Chinese wife) that I didn't mind paying for 2 bags, but I had to rearrange because I had batteries in the carry on which arent allowed to be checked. That requires the attendant to refund my first payment and te-cjexk both suitcases. She so forgot to give me the bag ticket and came to find me later. I was then motioned to go upstairs to the security screening without my wife accompanying to help translate. Then while about to be frisked, the attendant came to ask me to look inside one of the suitcases. So I went back to the check in a 3rd time to literally show them a flashlight in my suitcase. After all that, I made the tedious path through screening, & immigration. The gate wasarked for my flight. But when boarding time passes, nothing happened. None of the announcements were in English. At some point, they announced something and half the people near that gate got in line, but it wasn't moving. Some people were eventually going up and asking. I did and it turns out there was another flight to Korea link g up at the same gate, unmarked by the board. So I had to guess when that line was finished and my tokyo ight boarding finally started. My flight was scheduled to depart at 10:35am. The line for the boarding didnt even occur until 10:49am. But the Kayak app was reporting the flight as only 10 minutes late. We probably took off at 11:30am or so. I don't believe the plane wasn't ready. They were just having difficulty organizing the crowds into the trams that transport the passengers to the tarmac. The flight was mainly done because it seemed to only be about half booked. So there were many empty seats which helped. But then I find out that the flight crew will only accept Chinese or Japanese CASH for food, beverages, and snacks...even WATER. If I had known prior, my wife had Yuan cash but it is never used in China so I didn't have any. This airline is horrible and I should have paid for a better flight but it was the only one that got my plans very well. My wife later told me that it was well known to be a poorly run airline, but she didn't realize that's who I booked. I didn't interact with the crew much, so nothing to complain about there. The check in staff were nice, but somewhat incompetent. Never again.

SPRING JAPAN flight status

Sat 6/15

SPRING JAPAN route map – Which destinations does SPRING JAPAN fly to?

Find out which destinations you can fly to direct with SPRING JAPAN by entering your departure airport. If you want to know whether SPRING JAPAN flies a certain route, enter both the departure and destination airport before hitting search.
Sat 6/15

All SPRING JAPAN flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
834Sapporo (CTS)Tokyo (NRT)1h 40m
622Hiroshima (HIJ)Tokyo (NRT)1h 30m
214Harbin (HRB)Tokyo (NRT)4h 0m
102Ningbo (NGB)Tokyo (NRT)3h 5m
837Tokyo (NRT)Sapporo (CTS)1h 55m
621Tokyo (NRT)Hiroshima (HIJ)1h 45m
213Tokyo (NRT)Harbin (HRB)4h 0m
101Tokyo (NRT)Ningbo (NGB)3h 30m
2Shanghai (PVG)Tokyo (NRT)3h 0m
1Tokyo (NRT)Shanghai (PVG)3h 40m
253Tokyo (NRT)Tianjin (TSN)3h 40m
254Tianjin (TSN)Tokyo (NRT)3h 20m
More flight routes

SPRING JAPAN contact information

Overview of SPRING JAPAN

As this airline has its headquarters and largest base in Japan, it primarily operates domestic flights between main cities in the country. However, customers also have the option of booking trips to several different locations in China.

Travelers that decide to fly with Spring Airlines Japan have two travel classes that they can decide between, which are known as Economy and SpringPlus. With an Economy ticket, you will be able to benefit from standard amenities that include a free carry-on item, basic snacks, and non-alcoholic drinks, such as coffee and soda. If you decide that you would like to fly with a SpringPlus ticket instead, you will be given a seat that has more legroom, the option of checking a suitcase for free, priority check-in, priority boarding, and free alcoholic drinks.

Despite the fact that this airline does not maintain any codeshare agreements with other companies, it is a subsidiary of Spring Airlines, a Chinese business that is known for offering low-budget tickets to a selection of countries throughout Asia. Additionally, Spring Airlines Japan is partly owned by JTB Corporation, a group that is one of the largest travel agencies in Japan.

This airline has a fleet that is composed of over 5 different planes, with the majority of them the Boeing brand. The Boeing 737-800 is the aircraft that Spring Airlines Japan uses most frequently for its travels, as it can fit over 170 passengers and 18 crew members, and has a large fuel capacity that allows it to complete both medium-range and long-haul flights with ease.

SPRING JAPAN information

Top routeTokyo Narita Airport to Tianjin
Airports served7
Top airportTokyo Narita

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