Guest reviews
Overall rating
7.6
Good
Based on 576 reviews
Overall
7.7
Boarding
7.5
Comfort
7.5
Crew
8.1
Entertainment
7.5
Food
7.5
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SriLankan traveller reviews
Pros
"The food was good."
(in 12 reviews)
"Business class makes all the difference."
(in 8 reviews)
"New aircraft from Cok - Colombo."
(in 6 reviews)
Cons
"Poor food service."
(in 7 reviews)
"Food menu need to update once in three months at least."
(in 4 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
business class
food menu
food was good
bus from plane
good entertainment
good flight
service was not good
comfortable flight
good airline
good seats
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10.0
Pros: Good
review from
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10.0
Pros: Good
review from
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9.0
Amazing hospitality
Pros: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Cons: None
review from
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9.3
Great flight and service
Pros: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Cons: Need more movie options. Presently 95% movies are one or more year old.
review from
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6.6
Great crew - small seats!
Pros: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Cons: Seat was crazy small! Couldn't even cross my legs.
review from
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10.0
Cons: Nothing
review from
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9.6
Pros: overall
Cons: seats are small but otherwise it is 5 star airline. love Srilankan.
review from
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8.0
Pros: Friendly service.
Cons: Boarding process could improve
review from
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10.0
Pros: Good value
review from
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7.6
Good service
Pros: The crew were lovely. Great service from crew and good food.
Cons: The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.
review from
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2.0
Cons: Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.
review from
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9.3
Pros: I have found Sri Lankan staff to be most friendly and accommodative.
review from
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10.0
Pros: Good
review from
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10.0
Pros: Good
review from
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9.0
Amazing hospitality
Pros: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Cons: None
review from
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9.3
Great flight and service
Pros: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Cons: Need more movie options. Presently 95% movies are one or more year old.
review from
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10.0
Cons: Nothing
review from
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9.6
Pros: overall
Cons: seats are small but otherwise it is 5 star airline. love Srilankan.
review from
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10.0
Pros: Good value
review from
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9.3
Pros: I have found Sri Lankan staff to be most friendly and accommodative.
review from
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6.6
Great crew - small seats!
Pros: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Cons: Seat was crazy small! Couldn't even cross my legs.
review from
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8.0
Pros: Friendly service.
Cons: Boarding process could improve
review from
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7.6
Good service
Pros: The crew were lovely. Great service from crew and good food.
Cons: The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.
review from
Flight status
SriLankan route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
5015
Colombo
CMB
Colombo
DWO
5005
Colombo
CMB
Dambulla
GIU
5016
Colombo
DWO
Colombo
CMB
5006
Dambulla
GIU
Colombo
CMB
5005
Dambulla
GIU
Trincomalee
TRR
5006
Trincomalee
TRR
Dambulla
GIU
7010
Batticaloa
BTC
Colombo
CMB
8015
Colombo
DWO
Hatton
NUF
503
Colombo
CMB
London
LHR
504
London
LHR
Colombo
CMB
454
Colombo
CMB
Tokyo
NRT
866
Colombo
CMB
Shanghai
PVG
604
Colombo
CMB
Melbourne
MEL
605
Melbourne
MEL
Colombo
CMB
707
Colombo
CMB
Victoria
SEZ
708
Victoria
SEZ
Colombo
CMB
318
Colombo
CMB
Kuala Lumpur
KUL
103
Colombo
CMB
Male
MLE
319
Kuala Lumpur
KUL
Colombo
CMB
104
Male
MLE
Colombo
CMB
208
Abu Dhabi
AUH
Colombo
CMB
207
Colombo
CMB
Abu Dhabi
AUH
308
Colombo
CMB
Singapore
SIN
309
Singapore
SIN
Colombo
CMB
868
Colombo
CMB
Beijing
PEK
216
Manama
BAH
Colombo
CMB
215
Colombo
CMB
Manama
BAH
217
Colombo
CMB
Doha
DOH
218
Doha
DOH
Colombo
CMB
407
Bangkok
BKK
Colombo
CMB
406
Colombo
CMB
Bangkok
BKK
191
Colombo
CMB
New Delhi
DEL
192
New Delhi
DEL
Colombo
CMB
131
Colombo
CMB
Tiruchirappalli
TRZ
172
Bengaluru
BLR
Colombo
CMB
171
Colombo
CMB
Bengaluru
BLR
225
Colombo
CMB
Dubai
DXB
226
Dubai
DXB
Colombo
CMB
123
Colombo
CMB
Chennai
MAA
124
Chennai
MAA
Colombo
CMB
165
Colombo
CMB
Kochi
COK
139
Colombo
CMB
Madurai
IXM
229
Colombo
CMB
Kuwait City
KWI
230
Kuwait City
KWI
Colombo
CMB
142
Mumbai
BOM
Colombo
CMB
881
Guangzhou
CAN
Colombo
CMB
166
Kochi
COK
Colombo
CMB
134
Tiruchirappalli
TRZ
Colombo
CMB
177
Colombo
CMB
Hyderabad
HYD
265
Colombo
CMB
Riyadh
RUH
178
Hyderabad
HYD
Colombo
CMB
266
Riyadh
RUH
Colombo
CMB
365
Jakarta
CGK
Colombo
CMB
364
Colombo
CMB
Jakarta
CGK
188
Kolkata
CCU
Colombo
CMB
141
Colombo
CMB
Mumbai
BOM
880
Colombo
CMB
Guangzhou
CAN
187
Colombo
CMB
Kolkata
CCU
189
Colombo
CMB
Dhaka
DAC
281
Colombo
CMB
Jeddah
JED
161
Colombo
CMB
Thiruvananthapuram
TRV
190
Dhaka
DAC
Colombo
CMB
140
Madurai
IXM
Colombo
CMB
282
Jeddah
JED
Colombo
CMB
186
Lahore
LHE
Colombo
CMB
162
Thiruvananthapuram
TRV
Colombo
CMB
Top flight routes
Top airports served by SriLankan
- Colombo Bandaranaike International Airport (CMB)
- Doha Hamad International Airport (DOH)
- Abu Dhabi Intl Airport (AUH)
- Singapore Changi Airport (SIN)
- Kuala Lumpur Intl Airport (KUL)
- Melbourne & other airports Airport (MEL)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Rome Fiumicino Airport (FCO)
- Sydney Kingsford Smith Airport (SYD)
- Paris Ch. De Gaulle Airport (CDG)
- London Heathrow Airport (LHR)
- Manchester Airport (MAN)
- Tokyo Narita Airport (NRT)
- Helsinki-Vantaa Airport (HEL)
- Milan Malpensa Airport (MXP)
SriLankan contact information
- UL IATA code
- +6531580580 Call
- srilankan.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.