Traveller reviews
Overall rating
7.0
Good
Based on 256 reviews
Boarding
7.3
Comfort
7.1
Crew
7.7
Entertainment
6.2
Food
6.3
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SunExpress information
| IATA code | XQ |
|---|---|
| Routes | 231 |
| Top route | Antalya to Duesseldorf Intl |
| Airports served | 55 |
| Top airport | Antalya |
Recent reviews
Traveller rating
12
11
3
7
3
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8.0
Pros: The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn.
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9.0
Pros: Seats were good
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9.0
Pros: Nice seats, clean spacious airport, nice crew
Cons: Flight was a little late which meant I had to take a later train, but otherwise everything was great.
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2.0
Cons: Everything
review from
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6.5
Pros: Departure and arrival were right on time.
Cons: The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice.
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4.5
Cons: One hour delay and baggage retrieval also took one hour
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10.0
Pros: Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing.
Cons: Maybe a beter conformation mail about the flight and what’s included like luguage etc.
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3.2
Cons: We had were more than 3 hours late
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10.0
Pros: Comfortable and spacious seat allowed me to slee most of the flight!
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7.3
Quite good experience
Pros: Nice crews. Flight was on time
Cons: There is no instant noodle as in Suncafe (menu)
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8.0
Pros: smooth check in and boarding
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10.0
Great
Pros: I like the competative rates and on time schedule.
review from
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2.6
Luggages!
Pros: Nothing
Cons: Lost my luggages
review from
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9.6
boarding card
Pros: The plane was brand new and the crew were polite and nice. On time flight with a good pilot .
Cons: On the boarding card, by mistake the gate was written 308a while it was actually 208a
review from
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8.0
Pros: Short wait
Cons: Not enough leg room
review from
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2.0
Servis 0
Pros: 1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ.
Cons: 0000000000000000
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2.0
Cons: Didn’t get to it
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10.0
Pros: The employee were professional and nice. Every thing went smooth
Cons: None
review from
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7.0
Pros: Mostly everything was fine with the flight
Cons: Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd.
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2.3
Everything slow, late, and crappy
Pros: The lounge
Cons: Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen.
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10.0
Pros: Fast amd easy flight
review from
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7.6
Pros: Quik flight
Cons: The fiod I requested from the menue was not available
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4.4
Cons: Very bad transfer arriving from Istanbul at Antalya.
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3.2
Cons: Very bad transfer arriving from Istanbul at Antalya.
review from
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8.0
Great flight but luggage problem
Pros: Wonderful flight. Everything was Handled well by flight staff
Cons: Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes
review from
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4.0
No legroom, nothing complementary.
Pros: We got where we were going safely
Cons: My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory.
review from
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4.6
Cons: 1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time.
review from
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3.0
Nothing for tall people
Pros: Staff was nice
Cons: Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!
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3.3
Late late late
Pros: Cost was reasonable.
Cons: Often it has delays.
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7.0
Cons: Delayed 35 minutes
review from
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6.6
Pros: Good flight overall and crew good
Cons: Left half hour late otherwise satisfied
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10.0
excellent customer service
Pros: customer service in general..
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10.0
Pros: Plane was veryClean. On time. Staff were very frindly
review from
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9.5
great value, no problems
Pros: The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time.
review from
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7.0
smooth travel
Pros: efficient boarding
Cons: seat a bit worn out. luckily it was a short flight
review from
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10.0
Pros: Everything perfect I Like the sun express
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Flight status
SunExpress route map
Top airports served by SunExpress
- Antalya Airport (AYT)
- Izmir Adnan Menderes Arpt Airport (ADB)
- Duesseldorf Intl Airport (DUS)
- Munich Franz Josef Strauss Airport (MUC)
- Frankfurt am Main Airport (FRA)
- Stuttgart Echterdingen Airport (STR)
- Cologne Köln/Bonn Airport (CGN)
- Hannover Airport (HAJ)
- Zurich Airport (ZRH)
- Hamburg Airport (HAM)
- Basel EuroAirport Swiss Airport (BSL)
- Vienna Intl Airport (VIE)
- Adana Airport (ADA)
- Diyarbakır Airport (DIY)
- Nürnberg Airport (NUE)
SunExpress contact information
- XQ IATA code
- +90 232 444 0797 Call
- sunexpress.com.tr Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.