Find cheap flights on TAP AIR PORTUGAL

The flight crew was very attentive and nice, but the ground crew sadly wasn’t, the overall experience is I WOULD NOT, again NOT TRAVEL with TAP Portugal… We where supposed to board at 11am and started at 11:40 with minimum to non-coordination…

Didn’t travel because you changed my dates completely which was not suitable. Then you told me I couldn’t change them back or get a different flight, using lastminute.com. Then you wouldn’t give me full refund even though you were at fault! You then made me have to buy more flights and travel from a an airport over 300miles from my house. I will never use lastminute.com or TAP Portugal again. I still haven’t received my full refund. Disgusting!

DO NOT FLY WITH THIS AIRLINE! To start with, we were charged an extra $100 for our carry-on baggage apparently being overweight. This was not something we were told about prior to flying or we would have packed differently. During our layover in Portugal, we were delayed. Once they started to board, we got on the bus and drove out to the plane. Upon arriving at the plane, there were already two other busses there that had not even offloaded yet since they were apparently still servicing the plane. We had to stand in a crowded bus for about 45 minutes packed in like sardines. So much for social distancing and covid concerns! The plane itself was uncomfortable and the service terrible. I have flown across the Atlantic many many times on other airlines and have always received amazing service. This was not the case with TAP. Other than a small glass of water, we were only served drinks one time. There were no refills or additional service, which for a 9-hour flight is unheard of. I hated every minute of my time with TAP and will never fly with them again even if someone offered me a free ticket.

DO NOT FLY WITH THIS AIRLINE! I wish I would have taken the negative reviews I had read to heart before I had to discover it for myself. To start with, we were charged an extra $100 for our carry-on baggage apparently being overweight. This was not something we were told about prior to flying or we would have packed differently. During our layover in Portugal, we were delayed. Once they started to board, we got on the bus and drove out to the plane. Upon arriving at the plane, there were already two other busses there that had not even offloaded yet since they were apparently still servicing the plane. We had to stand in a crowded bus for about 45 minutes packed in like sardines. So much for social distancing and covid concerns! The plane itself was uncomfortable and the service terrible. I have flown across the Atlantic many many times on other airlines and have always received amazing service. This was not the case with TAP. Other than a small glass of water, we were only served drinks one time. There were no refills or additional service, which for a 9-hour flight is unheard of. I hated every minute of my time with TAP and will never fly with them again even if someone offered me a free ticket.

The food and the crew is the best. I hope they keep the same way .

food was awful and were told if food is left then you will get it else good luck and so we stayed hungry. seats were uncomfortable and actually hurt my back. so much for first class

this airline is junk. first class is awful. boarding procedure was double awfully. we were standing in line for ever for priority boarding.

The Worst

I will never ever use this airline again!

The ground staff is unhelpful. It is almost as if they don’t want you to fly.

The airline has lost my luggage.

Actually getting my checked luggage back would have been nice

Cons: Quality of your business seats leaves questions. I have never managed to find a comfortable rest on TAP business seats. May be good to compare with other major airlines.

Cons: A good team. They all made good efforts. Just fine

Pros: Worst customer service or actually non-existent, rude and ignorant agents. Will never fly with them again.

Cons: TAP should simply shutdown or do a major reform as the airline operates in the last century.

Pros: The crew.

Cons: Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!

Cons: I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!