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Pros: Horrible service

Cons: Nasty people

Pros: The entertainment was ok.

Cons: Everything else was terrible. From check-in to boarding to flight.

Cons: Customer service from the crew, it could be nicer and better attitude and more positive.

Pros: The price is affordable

Pros: The lady checking me in was nice

Cons: Items were stolen from my bag

Cons: TAP doesn't understand the first thing about customer service.

Pros: There is nothing to like about the flight

Cons: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Cons: Boarding procedures

Cons: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Cons: The flight was delayed. Food is miserable.

Pros: It was Okay

Cons: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-

Cons: Late as always

Pros: Nothing! Horrible!

Cons: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed

Pros: Nothing

Cons: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.

Pros: Good movie selection

Cons: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.

Cons: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Pros: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again

Pros: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.

Cons: Train the staff to be nice and pleasant

Pros: Nothing.

Cons: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.

Cons: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income

Cons: Worst trip ever

Cons: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight

Pros: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.

Cons: Disgusting food. Price gouging for checked baggage. Surly attitudes.