|Top route||Bucharest Otopeni Intl to Cluj Napoca|
|Top airport||Bucharest Otopeni Intl|
Cons: Boarding... always boarding being confuse! Tarom flights are... difficult to understand why this happens
Pros: Comfortable’ish seats, left on time... arrived early!
Cons: Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others...
Pros: that I succeeded to get home
Cons: air conditioning in the plane
Pros: The flight was on time - which is unheard off
Cons: The food was eatable - but not really good
Pros: The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement
Cons: Ask the staff not to be so moody for no reason at all.
Pros: Late flight 1 hour
Cons: Be ontime
Cons: Have WiFi
Pros: Crew was amazing and helpful.
Pros: The crew was amazing. They answered to my requests politely and helpfully
Cons: Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted
Pros: Crew super
Cons: food, seat. In general the whole aircraft is not convenient
Pros: checking baggage included, comfortable plane
Cons: the plane was almost an hour late
Cons: The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me
Pros: Brought me home in an hour
Cons: Delay again
Pros: Good short flight.
Cons: Open both for passengers to enter terminal on arrival in Bucharest.
Pros: Short flight.
Cons: When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine.
Cons: This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together.
Pros: The seat was super
Pros: Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day
Cons: The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890.
Finally not much delay
Pros: Finally not much delay Double coke with ice
Cons: Still some delay
Pros: Seating availability at check in no
Cons: No tv
Pros: The seating availability at the check in time
Cons: The TVs never worked
Pros: quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow!
relatively easy check in for my luggage.
Cons: better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements
Pros: Very bad expirience they btoke my laggage and 2 laggage come one day afrer
Pros: Even if it’s August, there was no delay.
Cons: Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty.
Pros: Finally not much delay
Cons: No AC in hot weather in the bus and on the plane for half an hour before take off.
Pros: Staff, seat.
Cons: Delayed again: 40 mins
Late as always
Pros: Business class seat
Cons: 1,5 hours late, no info about it. Old plane.
Cons: DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST
Cons: DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever.
Pros: Leg room, online check in, being on time. Overall ok.
Cons: Old plane, dry food, not too friendly staff and. Not the best value for money
Pros: It was nice
Cons: more movies to be purposed ))
Pros: It was fast and on time
Cons: mmmm food ))
Cons: Nothing really, it was a shorter flight. The aircraft made it, can’t complain.
Pros: Flawless process! Great customer service!
Cons: Arrival of baggage on the carousel.
Pros: The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.
Cons: Check in process both online and at the airport. The seats on the aircraft.
Pros: Good crew, attentive, courteous, communicative !!
Cons: Have the screens work ....
Cons: The departure could have been on time
Cons: Employees VERY VERY RUDE!!!!
Cons: Everything could be better, lost the second connection to Cluj
Cons: Boarding via bus.
Delayed for 3,5 hours
Cons: Delayed for 3,5 hours
Pros: Nice crew , nice meal
Cons: comfort of seat , boarding time
Pros: On time. Clean .
Cons: less lights while fly
Cons: My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!
Pros: Crew was very good, professional
Cons: You should look for a proper bread,better sandwich and a healthier desert.
Pros: seats were confortable
Pros: entertainment was good
Pros: Free WIFI, entertainment is good
Pros: Fast boarding
Cons: The entertainment
Pros: Customer service was good
Cons: Both flights were delayed and the airline lost my luggage
Pros: as if we were at the beginning of aviation
comfortable on time flight
Pros: Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff.
Good airline, no entertainment
Pros: Flight left and arrived on time
Cons: Food is mediocre and there is no in flight entertainment so thank God for Kindle!
Cons: Everything was perfect!