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The check in process was a nightmare.

Pros: Nothing...it was ridiculous

Cons: No kiosks? No online check in? Seats were vinyl and terrible, and the plane was hot. It took us over 2 hours to check in

Basic travel

Pros: It got me here in one piece

Cons: High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane

Cheapo flight fine, airport a nightmare

Pros: Crew and pilots appeared competent. The plane was clean, the air conditioning worked well, even when we boarded in Crete.

Cons: The seats are insanely small, cramped, and narrow, but that's why they call it TranSAVIA. I can live with a small seat for a much cheaper flight. The horror was getting to the gate. This is Greece, so no quick checkin, long lines, not really sure which is the right line. Then they change the gate at the last minute. Really the worst terminal I have been in for a long time, and this includes those in China and India. Even worst than La Guardia at rock bottom. But then you are in Crete... But DO allow at LEAST two hours to check in.

Pros: Lost cost, I suppose you get what you pay for.

Cons: Very slow to clear the waste cups and litter away. Only one run of drinks service. Very slow to get off the plane at Rotterdam, had to wait for geriatrics and disabled to get off the plane first and took forever.

Changing fly date

Pros: the date I take my flight, my father makes accident and I find no time to travel on the date of reservation

Cons: I have contact customer service to make the change of the date, it is answer me that I have not the right

Broken luggage

Cons: Our plane was delayed an hour and then when we landed well after midnight our bag came off the plane with a broken shoulder strap. Will not fly again.