Traveller reviews
Overall rating
7.0
Good
Based on 815 reviews
Boarding
7.5
Comfort
7.1
Crew
8.0
Entertainment
5.7
Food
6.2
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Return
Economy
Transavia information
| IATA code | HV |
|---|---|
| Routes | 250 |
| Top route | Malaga to Amsterdam Schiphol |
| Airports served | 88 |
| Top airport | Amsterdam Schiphol |
Transavia traveller reviews
Pros
"Quick boarding and friendly crew"
(in 16 reviews)
"Crew was excellent and friendly"
(in 78 reviews)
"good staff.good boarding return flight."
(in 54 reviews)
Cons
"Miserable, misleading ground crew."
(in 6 reviews)
"Easyjet seats are way better."
(in 34 reviews)
"The flight attendants have no respect"
(in 50 reviews)
Recent reviews
Traveller rating
47
51
36
32
30
Find reviews that mention:
hours to check
people flying
baggage drop
ground crew
minimal leg room
pay for water
snack good
low cost
crew was nice
reserve seats
quick boarding
uncomfortable seats
nice flight
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10.0
Pros: The crew was great!
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2.0
Cons: Nether the Dutch government or the Greek government is allowing Americans into their countries, yet Transavia refuses to refund my ticket money. That is the height of abysmal, disrespectful, if not criminal service. Effectively, they stole my money.
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2.0
Pros: The plane was already delayed they didnt notify us and when they posted the time on the board, we went 15 mins before the take off and they didnt let us on the plane
Cons: Communication
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2.0
Pros: Nothing Horrible service
Cons: The customer service. The flight attendants have no respect
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8.0
Pros: Schiphol was as busy as I’ve ever seen it even at 5am in the morning, but the combination of efficient systems and good natured staff throughout made everything flow very well. This good nature and friendliness was extended into the flight crew who were great. Unfortunate that the flight was delayed by an hour, but I understand this was no fault of the airline or crew. I just made my connection in Lisbon, so all was well. I’d also like to mention the helpful lady at bag drop. A nice reception is always appreciated.
Cons: More updates from the flight deck during the delay would have been nice, but overall I was impressed and would certainly fly with that airline again.
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4.4
Cons: Water for free
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4.0
Pros: Got from point A to point B alive and intact.
Cons: I was not familiar with Transavia before this trip. It is a discount airline. ‘Nuff said. I guess I understand now why the ticket was so cheap...
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2.0
Pros: Nothing I like!
Cons: No free food or at least water. You need to pay for everything. High air fare, No seat LCD TV, No wifi. Worst airline ever
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2.0
Cons: I arrived 45 minutes before boarding, they refused to let me on the plane because they had closed the registration process. I had to buy another ticket
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10.0
Pros: The positive crew!
Cons: Hire more crews like this!
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3.0
Pros: Nothing to tell seriously
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10.0
Pros: Our flight had a medical emergency with a divert to Bourdeaux. I was quit impressed on how the crew managed the entire situation. Very impressive!
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8.0
Pros: Just good all around
Cons: Water for free. I prefer airlines where I can drink my own one or two beers ;-)
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8.0
Pros: I liked the cost/revenue ratio
Cons: No changes to be made, or offer a free coffee
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8.0
Pros: Yes
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7.0
Cons: They brought a drink cart around as if to offer free drinks but then charge you after they pour it
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8.0
Pros: The agents wre wonderful. They kept us up to date and were both polite and professional.
Cons: The food, It really needs improvement!
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2.6
Pros: Not clean
Cons: Not clean
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2.6
Cons: Crew (as always with Transavia) is not at its best.
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7.0
Pros: Helpful crew. Clean modern plane
Cons: Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive
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4.0
Pros: Friendly check in!
Cons: Extremely hot boarding and no air conditioning while waitin to taxi to runway.
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9.6
Cons: The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect.
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3.0
Cons: No delay
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4.0
Cons: We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines
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6.0
Cons: Flying on time
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4.4
Pros: Yes both are good
Cons: Timing Cz I was delay 1 hour and half ! And we already booked a taxi to pick us from the airport and he left n charge us! ! So we had to take another taxi . As for the website! I’m trying to book luggage online I can’t get through at all! I’ve been trying since yesterday ... thnx
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8.0
Pros: Flight was on time, cabin crew were efficient and friendly
Cons: Checkin counter could've been opened earlier.
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10.0
Pros: Yes
Cons: Everything excelent
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5.0
Cons: Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous.
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8.5
Pros: clear information. good staff.good boarding return flight.
Cons: monitors for flightinformation was not present. the stewardess was acting here performance for incidents. not 2019 anymore !!!
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7.5
Pros: Price.
Cons: they could offer at least water “on the house”
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4.0
Cons: Delay in boarding, extremely slow.
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7.0
Good value for money
Pros: I’m so thrilled at Transavia’s expansion to new routes like Beirut. This is the second time I traveled to Beirut since November and I noted a marked improvement in the quality of service on the ground.
Cons: It’s still a discount airline trying to squeeze money anyway they can.
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5.0
Cons: Delayed 2 hours
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10.0
Pros: Nice crew and pilots! Good food and beverage selection
Cons: No wifi. Luggage went to Detroit instead of Amsterdam. Was delivered 3 days later to the house I was visiting in sevilla Spain
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10.0
1st time but not the last time
Pros: Quick boarding and friendly crew.
Cons: Only being able to carry on one bag even though some people had 2. There was plenty of room in the overhead bins.
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10.0
Pros: Both of our experience to an from Alicante via Amsterdam has been an excellent experience. The staff were friendly and helpful, the transfers went without a hitch. I would recommend KLM to anyone to fly with.
Cons: Nothing
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8.0
Pros: Crew is very nice and friendly
Cons: Not enough legroom
review from
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6.3
Flight to Amsterdam
Pros: Friendly staff, clean olane.
Cons: Going back and forth to pay for extra luggage.
review from
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7.6
Great value for money
Pros: Professional and efficient, everything one could have hoped for.
review from
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2.6
The check in process was a nightmare.
Pros: Nothing...it was ridiculous
Cons: No kiosks? No online check in? Seats were vinyl and terrible, and the plane was hot. It took us over 2 hours to check in
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4.0
Basic travel
Pros: It got me here in one piece
Cons: High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane
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7.3
Pros: Crew was professional. We did not have food on the flight nor used the entertainment.
Cons: There was a huge lad beside us and the seats & legroom are less than we would like. The huge lad made it uncomfortable Bob
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7.0
Great price and comfortable
Pros: New plane, comfortable and the staff is nice
Cons: Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down.
review from
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7.6
Pros: Seats were more comfortable than I expected.
Cons: It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack.
review from
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6.0
Cheapo flight fine, airport a nightmare
Pros: Crew and pilots appeared competent. The plane was clean, the air conditioning worked well, even when we boarded in Crete.
Cons: The seats are insanely small, cramped, and narrow, but that's why they call it TranSAVIA. I can live with a small seat for a much cheaper flight. The horror was getting to the gate. This is Greece, so no quick checkin, long lines, not really sure which is the right line. Then they change the gate at the last minute. Really the worst terminal I have been in for a long time, and this includes those in China and India. Even worst than La Guardia at rock bottom. But then you are in Crete... But DO allow at LEAST two hours to check in.
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10.0
Cons: הכל
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8.0
Pros: Our of the budget airlines I've flown, this has been the best. They were upfront about the things they didn't include, and gave you the option to purchase them simply. Crew was excellent and friendly.
Cons: Unfortunately, we were about 30-45 min delayed. Wasn't an issue for us, but could have been with a connection. Seats weren't too comfortable.
review from
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4.3
Pros: Lost cost, I suppose you get what you pay for.
Cons: Very slow to clear the waste cups and litter away. Only one run of drinks service. Very slow to get off the plane at Rotterdam, had to wait for geriatrics and disabled to get off the plane first and took forever.
review from
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2.0
Changing fly date
Pros: the date I take my flight, my father makes accident and I find no time to travel on the date of reservation
Cons: I have contact customer service to make the change of the date, it is answer me that I have not the right
review from
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5.0
Broken luggage
Cons: Our plane was delayed an hour and then when we landed well after midnight our bag came off the plane with a broken shoulder strap. Will not fly again.
review from
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6.6
Cons: Not much food choice otherwise a really good flight
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2.0
Cons: It didn’t happen.
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5.0
Cons: Wpuld be helpful to be able to put the online boarding pass in iPhone “wallet.
review from
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2.0
Pros: There was an airplane
Cons: No leg room, chaotic boarding, uncomfortable seats, delayed flight
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2.0
Terrible experience
Pros: Nothing
Cons: Physically stood in the sun on the tarmac for half an hour in Marrakech waiting to board the plane. Seating is so compact it’s physically impossible for me to fit, I’m 6’3” then it took an hour forty five minutes to get our checked luggage in Lisbon. Everyone was furious. No explanation from the airport or airline. We missed our hotel shuttle, missed our hotel checkin. Just terrible.
review from
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7.6
Cattle on no frills airline
Pros: Inexpensive fares are worth something. Where else can you fly half way across the EU for 150 euro? The crew was cheerful and helpful. Website, phone app and email reminders are great.
Cons: You do pay alacarte for everything. And service suffers in the name of low price. Checked bags, drinks and food. Be prepared to walk or stand everywhere, baggage check-in at Orly is in the basement and the last areas 132. The gates are the last gates in the south terminal. And when you get to the gate boarding is done enmasss so you wait in line. But the fares are cheap.
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9.5
quick and easy
Pros: pleasent crew. good pilot.
review from
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10.0
Comfortable and courteous
Pros: The flight attendants and pilots were very nice, I had plenty of room in my seat. The trip was smooth and not at all stressful.
review from
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2.0
Cons: Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,.
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Flight status
Transavia route map
Top airports served by Transavia
- Amsterdam Schiphol Airport (AMS)
- Eindhoven Airport (EIN)
- Rotterdam The Hague Airport (RTM)
- Innsbruck Kranebitten Airport (INN)
- Alicante Airport (ALC)
- Malaga Airport (AGP)
- Salzburg W.A. Mozart Airport (SZG)
- Faro Airport (FAO)
- Barcelona-El Prat Airport (BCN)
- Valencia Airport (VLC)
- Sevilla Airport (SVQ)
- Lisbon Humberto Delgado Airport (LIS)
- Marrakesh Menara Airport (RAK)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Las Palmas de Gran Canaria Airport (LPA)
Transavia contact information
- HV IATA code
- +352 27002728 Call
- transavia.com Visit
Overview of Transavia
As it is based in the Netherlands, Transavia offers flights to four main Dutch cities, three of which are its primary hubs. In addition to domestic voyages, customers have the opportunity to go to many countries located throughout Europe, Africa, and the Middle East, including Morocco, Switzerland, and the United Arab Emirates.
While the company doesn’t maintain codeshare agreements, it does have connections with other groups. For example, the airline is a subsidiary of KLM, meaning that it is also a part of the KLM - Air France group. Additionally, it has its own subsidiary, which is known as Transavia France and uses its own fleet.
Out of the 42 planes that compose Transavia’s fleet, a majority of them are Boeing. For shorter flights, such as domestic trips or voyages between two neighboring countries, the company chooses to use the Boeing 737-700, a plane that has a passenger capacity for 149 individuals and is known for having a spacious three-seat configuration. For longer international flights the airline is more likely to use the Boeing 737-800, as it can fit up to 189 individuals and has a larger fuel capacity.
Those that fly with Transavia are presented with three travel classes to decide between: Basic, Plus, and Max. While Basic gives you the right to bring a piece of hand luggage, Plus will allow you to check a bag and pick your seat. With Max, you will also be given access to the same benefits and amenities as Plus, as well as fast track security and priority boarding.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.