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Pros: NA

Cons: I was not allowed to fly because the reason was “tourist” even though the website said that Croatia was open to tourists. I was not given a straight answer as to what is going on the whole day. The assistants at the Turkish ticket counter were very friendly but the experience was so stressful as I was stuck at the airport and there are no ATM’s so I could not pay for a visa to get a hotel to stay in Turkey for the night. I finally managed to pay online, but really just a horrible experience all around.

Cons: Wifi shroud work . I got charged for it but couldn't use it ... hope to get a refund

Pros: Not much I liked at all for the rave I’ve been hearing.

Cons: Crew needs attitude adjustments, as well as the whole aircraft could use a makeover - it’s completely outdated. Plus, the layover in Istanbul was horrible! There were people not wearing masks, and airport staff wasn’t even enforcing any safety even if they saw wrong things happening.

Pros: Same as the first flight.

Cons: Same as the first flight.

Pros: The crew was not amazing, it was okay The cabin was clean. Food was dog food. The seat was uncomfortable but no different from other airplanes of other airlines. Entertainment (if the selection of senseless movies could be called that) was okay to boring.

Cons: For the price, overall conditions could be better, at least the food and drink could be better.

Cons: Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal.

Pros: Not much really

Cons: Boarding, food, seat comfort. Essentially everything

Pros: Seats were horrible and the crew was thr most unprofessional crew

Cons: Everything

Pros: The airplane was brand new and the service was very good.

Cons: The ground handling team was very rude and they refused to help me and they acted very aggressive for no reason

Pros: I only like the hand sanitizer and a mask that gave us

Cons: The food they service was bad

Cons: They haven't all update information about covid update, workers had no idea about anything, rude and unhelpful I had to miss my flight because of their mess, stay at the airport for 4 hours to get my luggage back and get a hotel.

Cons: Flights are not on time with random cancellations.

Cons: They made me check my hand luggage, did not pay attention to what airline I would get on my connection flight, neither got my warnings about it. They sent my bag directly to my destination but the other airline wouldn't pick up.

Cons: Horrible food, crew wasn’t nice

Pros: food is really bad, people are not taking social distancing seriously

Pros: Not applicable.

Cons: I was not permitted to check in and board the flight due to incorrect information about the policy and refused to consider my written proof to the contrary.

Pros: Not applicable

Cons: I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision.

Cons: Need better food

Pros: No sops followed

Cons: Food is really bad and they never even bother checking with any one same burger which is cold dry

Cons: everything...terrible airline

Pros: Nothing at all,I had a horrible flight

Cons: timing and be more respectful to the costumers, and be nice

Cons: Cheep no food

Cons: Please improve food. Same cold sandwich was given again and again. There was no tea, coffee, cold drink, fruit or chocolates. The menu was very bad. We are disappointed with food.

Cons: Food was very poor. They gave us same food every time in all flights. Sandwich was not good. There was no tea, coffee or cold drink. Not even fruit or any chocolates. Food made all of us very upset.

Pros: Boarding that’s all.

Cons: Food, crew, entertainment they should upgrade the TV very important it’s very outdated but Istanbul airport is awesome.