Traveller reviews
Overall rating
6.9
Good
Based on 2,233 reviews
Boarding
6.9
Comfort
6.9
Crew
7.5
Entertainment
7.2
Food
7.2
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Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Turkish Airlines information
| IATA code | TK |
|---|---|
| Routes | 911 |
| Top route | Istanbul to Ankara Esenboga |
| Airports served | 286 |
| Top airport | Istanbul |
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Turkish Airlines traveller reviews
Pros
"Nice crew and good service."
(in 764 reviews)
"Food and entertainment was great"
(in 436 reviews)
""Crew amazing, seats were comfortable""
(in 136 reviews)
Cons
"Comfort and food with good entertainment"
(in 318 reviews)
"Little more comfortable seats."
(in 429 reviews)
"The food was good too"
(in 729 reviews)
Recent reviews
Traveller rating
606
145
109
258
9
Find reviews that mention:
food was good
crew was great
great service
seats were comfortable
connecting flight
flight attendants
good flight
great flight
entertainment system
great entertainment
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8.0
Foot rests
Reviewed Sep 2023review from
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2.0
Poor management of customer service. No respect at all for the customers. Change the flights without notification.
Reviewed Sep 2023review from
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10.0
It’s amazing how much better foreign airlines are than American domestic airlines. Why can’t we do things as well? Professional, friendly flight attendants. Quality meals and complimentary wine and beer. Great selection of movies, shows, music, etc. Comfortable seats, even in Economy class (adjustable headrest, footrest, large foldable tray table, charging port). A nice bag of comfort items, such as socks, slippers, eye covers, head phones. This is the third foreign airline we have used over the last 7-8 years, and they have all been so nice, but Turkish Airlines was our favorite. We flew to Portugal last year on one of our domestic american airlines, and it was a pretty miserable experience in comparison. Kudos to Turkish Airlines.
Reviewed Sep 2023review from
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10.0
Friendly.
Reviewed Sep 2023review from
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2.0
As far as I remember I've selected and payed 65$ for a seat on the aisle. The seat selection got lost and the location was bad.
Reviewed Sep 2023review from
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10.0
They were hand searching carry on luggage at the gate and I got hand patted down and wanded. We had been through security screenings twice already.. What was up with that? I had to remove iPad and Kindle from the cases too. Otherwise everything else was excellent. Would fly Turkish airlines again.
Reviewed Sep 2023review from
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8.0
Our charging and WiFi were not working in our business class seats, even after they "refreshed" it.
Reviewed Sep 2023review from
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8.0
Flight from Chicago OHare was delayed an hour. In Istanbul, ran to Cluj connection. Arrived 15 minutes before flight time. Flight was closed out & no one around. Went to airline help station & was told I could go to Cluj 35 hours later. Requested reroute & agent was very helpful rerouting through Bucharest. Arrived 11:30 pm in Cluj about 15 hrs late but relieved to have arrived
Reviewed Sep 2023review from
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4.0
No, Stewart doesn’t care what’s going on
Reviewed Sep 2023review from
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8.0
We felt the 787 was more comfortable than the A350 though the seat quality was poorer due to many seats are not reclining as designed - a little worn due to age.
Reviewed Sep 2023review from
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10.0
Better boarding for Business Class. Food was delicious.
Reviewed Sep 2023review from
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8.0
There were delays in take off. It could be due to airport management, not due to Turkish Airlines management though.
Reviewed Sep 2023review from
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6.0
I was not woken up for my meal and then ignored when I woke up while they were serving the aisle behind me
Reviewed Sep 2023review from
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10.0
Both flights were delayed
Reviewed Sep 2023review from
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8.0
the seats are really small and uncomfortable
Reviewed Sep 2023review from
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10.0
It was a quick flight, and it was fine. The only thing was my seats wouldn’t recline because I was in the last row. It was a 1am flight so that made it hard to sleep. But otherwise it was fine.
Reviewed Jun 2023review from
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10.0
I would fly with them again in a heartbeat. Everything was smooth. Even when there was a 3 hour delay on my flight, by the time I had landed they had already rebooked my flight and reassured me my luggage would be on the new flight. The food was great, the staff were great, Istanbul was great, Overall, I would fly with them again and recommend them to others.
Reviewed Jun 2023review from
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4.0
Seats comfort need to improve big time it’s 14 hour flight it was very bad seats
Reviewed Jun 2023review from
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2.0
The worst seats ever it seems like I was sitting on a rock
Reviewed Jun 2023review from
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2.0
No working wifi. No working sound on entertainment system.
Reviewed Jun 2023review from
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10.0
Everything is outstandingly excellent except the entertainment system that is old
Reviewed Jun 2023review from
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2.0
Overal it was awful experience!
Reviewed Apr 2023review from
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6.0
We felt that many passengers where coughing too much and the crew didn’t care. Like come on we got sick because they didn’t make them were a mask and when we say cough we mean cough We wish that they cared more about other passengers
Reviewed Mar 2023review from
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6.0
Pros: Food was ok
Cons: Seats...Reviewed May 2021review from
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2.0
Pros: Need a more improvement for the service
Cons: Need a proper trainingReviewed May 2021review from
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8.0
Pros: Very bad customer service
Cons: Very bad customer serviceReviewed May 2021review from
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10.0
Cons: It was very hot inside the plane
Reviewed May 2021review from
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10.0
Pros: 👍
Cons: 👍Reviewed May 2021review from
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10.0
Pros: all perfect
Cons: all was perfectReviewed May 2021review from
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10.0
Pros: Everything was perfect
Cons: nothing, all was perfectReviewed May 2021review from
Turkish Airlines FAQs
Where does Turkish Airlines fly to?
Turkish Airlines offers direct flights to 281 cities in 119 different countries. Ankara, Istanbul, and Antalya are the most popular cities covered by Turkish Airlines.
What is Turkish Airlines’ primary hub?
Turkish Airlines concentrates most of its flight operations in Istanbul.
How does KAYAK find such low prices on Turkish Airlines flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Turkish Airlines.
Flight status
Turkish Airlines route map
Top flight routes
Top airports served by Turkish Airlines
- Istanbul Airport (IST)
- Istanbul Sabiha Gokcen Airport (SAW)
- Ankara Esenboga Airport (ESB)
- Antalya Airport (AYT)
- Izmir Adnan Menderes Arpt Airport (ADB)
- Adana Airport (ADA)
- Trabzon Airport (TZX)
- Milas–Bodrum Airport (BJV)
- Gaziantep Airport (GZT)
- Nicosia Ercan Airport (ECN)
- Dalaman Airport (DLM)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Kayseri Airport (ASR)
- Diyarbakir Airport (DIY)
- Van Airport (VAN)
Turkish Airlines contact information
- TK IATA code
- +65 6732 4556 Call
- turkishairlines.com Visit
Overview of Turkish Airlines
Operating as Turkey’s national flag carrier, Turkish Airlines has a large presence in world aviation and flies to more than 100 countries. Particularly focusing on transporting passengers to Europe, Asia and Africa, international flights make up a large section of the company’s scheduled services.
The airline’s primary headquarters are in Istanbul, where they operate a maintenance facility responsible for the upkeep of their fleet. Turkish Airlines also has a hub in the capital city of Ankara. Using a combination of Boeing and Airbus planes, the most common models are the Boeing 737 and Airbus A321. A distinctive red tail is featured on all aircrafts of the fleet.
Joining as a member of the Star Alliance in 2008, hub-sharing and route combinations allow customers to reach all across the world. Passengers can also benefit from access to shared airport lounges and quicker travel times. They have codeshare agreements with popular carriers such as United Airlines, Etihad Airways, Air China, Air Canada and JetBlue.
The cabins are split between Economy and Business Class. Turkish Airlines have been voted the World’s Best Premium Economy Airline with features such as adjusted toy seats for children and an amenity kit including earplugs, lip balm, socks and a sleep mask. In the Business section, passengers will find in-chair massage functions, a reading lamp and porcelain tableware. Upgraded customers are also treated to Turkish cuisine on all flights, while the Economy section has a more standardized international meal. There is also a dedicated Business Lounge with entertainment facilities such as gaming consoles, a children’s play area and a piano.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.