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Turkish Airlines customer reviews
7.4
4,456 verified ratings
7.3Comfort
7.5Entertainment
7.3Boarding
7.8Crew
7.5Food
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Again the lounge boarding process were the only flaws. I was sitting comfortably in the overcrowded , under-catered business lounge at IST and got a notification in my phone that boarding had started. I rushed to the gate only to stand there an additional 5 minutes before boarding actually began. I could have enjoyed additional time in the lounge. At least they clearly separated business and economy classes in the boarding area so it wasn’t a total mob scene.
The boarding process was a disaster. I was comfortably seated in the lounge at Athens when I got a notice the flight was boarding so I rushed to the gate. When I arrived, it was NOT boarding and we waited an additional 10 minutes before boarding started. There were no announcements regarding the order in which passengers should board and it was a bums’ rush. A total mess.
It was below average.
Turkish Airlines changed our business class seats at the last minute and said it was a computer glitch. No other airlines has had this glitch. The steak was like leather and nobody could eat it. The boarding process was extremely slow and we had to stand and wait in line for over an hour in EWR and almost as long in IST. Again while coming back our seats were changed from row 3 to row 6 for no reason. The food was a lot better from IST to EWR. The service was poor from EWR to IST and good coming back.
Boardings in Newark and Istanbul were kind of chaos. Dedicated lines for assigned seats seems to be a smart idea, but most of the people were getting confused and were going back and forth. The agents were yelling where to go. The food was limited. Whatever we asked, they were out of it. For example, I would imagine that most of the people would prefer chicken over pasta. By the time they reached us, only pasta was available. For a long flight, in our case almost 11 hours, it’s very uncomfortable to remain put in the seat where not enough space to stretch the legs. But this is the another story about economy and upgraded flights.
The quality of Turkish Airlines has definitely diminished. The planes are older and the 2x2x2 business class is antiquated and not in keeping with the prices. The food onboard is not as good as it used to be. Cold dishes, flavor not very good and weird selections and accompaniments. Our flight ran out of champagne before dinner. How is that even possible! Cocktails were served without Nuys. The nuts were presented 1/2 hour later. Poor selection of liquor with inferior cheap brands. Gordons gin is unacceptable. Over all I wouldn't choose them again. The end of an era!
When getting to our seats a blanket, headphones and pillow where there already. The food was very good and plentiful. I liked when they came around w/hot towels to freshen up with. Slippers, socks and an eye mask was a nice surprise. My husband and I have mobility issues and the transporters were absolutely wonderful and helpful w/the wheelchairs at each stop. Getting from one gate to the next they were a blessing.
The boarding process was not convenient
Alright. I don’t like the boarding process. Gate staff shout out in Turkish where to line up etc. no microphone used. You can’t hear it. No English translation. It’s a bit archaic!
waited standing in security corral for an hour with no updates
Turkish Airlines flight status
Route
Flight number
YYYY-MM-DD
Turkish Airlines route map – Which destinations does Turkish Airlines fly to?
Find out which destinations you can fly to direct with Turkish Airlines by entering your departure airport. If you want to know whether Turkish Airlines flies a certain route, enter both the departure and destination airport before hitting search.YYYY-MM-DD
All Turkish Airlines flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 144 | Istanbul (IST) | Riyadh (RUH) | 4h 0m | • | • | • | • | • | • | • |
| 344 | Istanbul (IST) | Bishkek (BSZ) | 5h 5m | • | • | • | • | • | • | • |
| 72 | Istanbul (IST) | Guangzhou (CAN) | 10h 30m | • | • | • | • | • | • | • |
| 44 | Istanbul (IST) | Cape Town (CPT) | 11h 5m | • | • | • | • | • | • | • |
| 70 | Istanbul (IST) | Hong Kong (HKG) | 10h 45m | • | • | • | • | • | • | • |
| 90 | Istanbul (IST) | Incheon (ICN) | 9h 50m | • | • | • | • | • | • | • |
| 706 | Istanbul (IST) | Kabul (KBL) | 4h 45m | • | • | • | • | • | • | • |
| 405 | Istanbul (IST) | Saint Petersburg (LED) | 3h 45m | • | • | • | • | • | • | • |
| 157 | Istanbul (IST) | Miami (MIA) | 12h 30m | • | • | • | • | • | • | • |
| 162 | Istanbul (IST) | Ho Chi Minh City (SGN) | 10h 20m | • | • | • | • | • | • | • |
| 54 | Istanbul (IST) | Singapore (SIN) | 11h 0m | • | • | • | • | • | • | • |
| 407 | Istanbul (IST) | Moscow (VKO) | 4h 0m | • | • | • | • | • | • | • |
| 707 | Kabul (KBL) | Istanbul (IST) | 5h 35m | • | • | • | • | • | • | • |
| 3107 | Saint Petersburg (LED) | Antalya (AYT) | 4h 25m | • | • | • | • | • | • | • |
| 480 | Saint Petersburg (LED) | Istanbul (IST) | 4h 0m | • | • | • | • | • | • | • |
| 218 | Moscow (VKO) | Antalya (AYT) | 4h 45m | • | • | • | • | • | • | • |
| 3179 | Moscow (VKO) | Dalaman (DLM) | 4h 35m | • | • | • | • | • | • | • |
| 422 | Moscow (VKO) | Istanbul (IST) | 4h 10m | • | • | • | • | • | • | • |
| 255 | Dushanbe (DYU) | Istanbul (IST) | 5h 30m | • | • | • | • | • | • | • |
| 845 | Aleppo (ALP) | Istanbul (IST) | 2h 0m | • | • | • | • | • | • | • |
| 1844 | Athens (ATH) | Istanbul (IST) | 1h 35m | • | • | • | • | • | • | • |
| 3106 | Antalya (AYT) | Saint Petersburg (LED) | 4h 30m | • | • | • | • | • | • | • |
| 1231 | Antalya (AYT) | Moscow (VKO) | 4h 50m | • | • | • | • | • | • | • |
| 1942 | Brussels (BRU) | Istanbul (IST) | 3h 25m | • | • | • | • | • | • | • |
| 73 | Guangzhou (CAN) | Istanbul (IST) | 11h 30m | • | • | • | • | • | • | • |
| 45 | Cape Town (CPT) | Istanbul (IST) | 11h 0m | • | • | • | • | • | • | • |
| 3178 | Dalaman (DLM) | Moscow (VKO) | 4h 35m | • | • | • | • | • | • | • |
| 1922 | Geneva (GVA) | Istanbul (IST) | 3h 15m | • | • | • | • | • | • | • |
| 2597 | Gazipaşa (GZP) | Istanbul (IST) | 1h 35m | • | • | • | • | • | • | • |
| 2223 | Gaziantep (GZT) | Istanbul (IST) | 2h 5m | • | • | • | • | • | • | • |
| 71 | Hong Kong (HKG) | Istanbul (IST) | 11h 30m | • | • | • | • | • | • | • |
| 199 | Tokyo (HND) | Istanbul (IST) | 13h 20m | • | • | • | • | • | • | • |
| 188 | Washington, D.C. (IAD) | Istanbul (IST) | 10h 10m | • | • | • | • | • | • | • |
| 844 | Istanbul (IST) | Aleppo (ALP) | 2h 5m | • | • | • | • | • | • | • |
| 1845 | Istanbul (IST) | Athens (ATH) | 1h 35m | • | • | • | • | • | • | • |
| 205 | Istanbul (IST) | Detroit (DTW) | 10h 55m | • | • | • | • | • | • | • |
| 1921 | Istanbul (IST) | Geneva (GVA) | 3h 15m | • | • | • | • | • | • | • |
| 2596 | Istanbul (IST) | Gazipaşa (GZP) | 1h 25m | • | • | • | • | • | • | • |
| 2222 | Istanbul (IST) | Gaziantep (GZT) | 1h 45m | • | • | • | • | • | • | • |
| 198 | Istanbul (IST) | Tokyo (HND) | 11h 15m | • | • | • | • | • | • | • |
| 187 | Istanbul (IST) | Washington, D.C. (IAD) | 10h 55m | • | • | • | • | • | • | • |
| 3 | Istanbul (IST) | New York (JFK) | 10h 50m | • | • | • | • | • | • | • |
| 726 | Istanbul (IST) | Kathmandu (KTM) | 6h 55m | • | • | • | • | • | • | • |
| 60 | Istanbul (IST) | Kuala Lumpur (KUL) | 10h 35m | • | • | • | • | • | • | • |
| 9 | Istanbul (IST) | Los Angeles (LAX) | 13h 45m | • | • | • | • | • | • | • |
| 2630 | Istanbul (IST) | Malatya (MLX) | 1h 45m | • | • | • | • | • | • | • |
| 84 | Istanbul (IST) | Manila (MNL) | 11h 55m | • | • | • | • | • | • | • |
| 1815 | Istanbul (IST) | Nice (NCE) | 3h 10m | • | • | • | • | • | • | • |
| 5 | Istanbul (IST) | Chicago (ORD) | 11h 30m | • | • | • | • | • | • | • |
| 79 | Istanbul (IST) | San Francisco (SFO) | 13h 30m | • | • | • | • | • | • | • |
| 2808 | Istanbul (IST) | Samsun (SZF) | 1h 30m | • | • | • | • | • | • | • |
| 2748 | Istanbul (IST) | Van (VAN) | 2h 10m | • | • | • | • | • | • | • |
| 4 | New York (JFK) | Istanbul (IST) | 10h 10m | • | • | • | • | • | • | • |
| 727 | Kathmandu (KTM) | Istanbul (IST) | 8h 0m | • | • | • | • | • | • | • |
| 61 | Kuala Lumpur (KUL) | Istanbul (IST) | 10h 50m | • | • | • | • | • | • | • |
| 180 | Los Angeles (LAX) | Istanbul (IST) | 13h 10m | • | • | • | • | • | • | • |
| 158 | Miami (MIA) | Istanbul (IST) | 11h 35m | • | • | • | • | • | • | • |
| 2631 | Malatya (MLX) | Istanbul (IST) | 2h 0m | • | • | • | • | • | • | • |
| 85 | Manila (MNL) | Istanbul (IST) | 12h 40m | • | • | • | • | • | • | • |
| 1816 | Nice (NCE) | Istanbul (IST) | 3h 0m | • | • | • | • | • | • | • |
| 186 | Chicago (ORD) | Istanbul (IST) | 10h 40m | • | • | • | • | • | • | • |
| 145 | Riyadh (RUH) | Istanbul (IST) | 4h 10m | • | • | • | • | • | • | • |
| 163 | Ho Chi Minh City (SGN) | Istanbul (IST) | 10h 45m | • | • | • | • | • | • | • |
| 55 | Singapore (SIN) | Istanbul (IST) | 11h 15m | • | • | • | • | • | • | • |
| 2809 | Samsun (SZF) | Istanbul (IST) | 1h 45m | • | • | • | • | • | • |