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Crew is horrible

Had to change planes.

They didn't allow me to board and they didn't refund me the luggage cost I have paid

Not being delayed 3hrs because of United’s inability to book crew

Not being delayed 3 hrs because of United’s inability to book crew.

A flight attendant of the name of Kioike was very unpleasant.

Not having literally all of my flights get delayed would have improved my experience

After 3 prior flights in 24 hrs this crew for some reason called out my mask as unacceptable.?.? Note to Self do NOT sit in the back of the plane ever again, plus pay for even the slightest upgrade

i missed the cutoff for luggage by 1 minute in eugene. the woman told me i have to bring my big suitcase with me and check it on the plane but i would be fine . There were several others and getting through was long and by the time we got to the gate they had just shut it . i was out on the next flight from eugene to san francisco but could not get on a flight from san francisco to san diego until late in the afternoon. i had to be in mexico to give a talk and they said that there would be no room on the first connecting flight. So i purchased a ticket on line to be sure I could get to my talk. I went to the United Agent in Eugene behind the counter and explained what i had done and she promised me she would be sure my suitcase made the new flight . It did not . i am on my way to Tecate Mexico and my suitcase with all my clothes and information for my talk is in san francisco . She was certain and said for sure the suitcase would be with me and I am very distressed -I used 55,000 miles to make sure i was on time and now i don’t have my suitcase abs necessary things and no one seems to know how to get it to my hotel .

Rather fly anywhere but out through Houston

Was forced to check in a carryon despite paying the $35 fee to keep it with me. Was received with nasty attitudes by staff in terminal. No help in figuring out a way to keep my carryon. Was told to pay $700 for an entirely new ticket. Then on the flight you have to pay for everything on top of that. Will never fly United again.

Crews were ignoring or forgetful. I asked for cup of tea few times and never got one. And it was really cold during the flight even with jacket and blanket.