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Cons: Free high speed Wifi. More room / comfort

Pros: The pilot and crew were friendly and helpful.

Cons: The flight had a THIRTEEN hour delay. The plane was very old and broken (we couldn’t fly because of a broken fuel gauge).

Pros: Absolutely nothing.

Cons: Everything.

Pros: It was a mediocre flight. No frills.

Cons: Seats could be more comfortable.

Cons: I paid $100 for an upgrade on a United which turned out to be the first row, and right beside the rest room (which was erroneously showing as occupied for the first 20 minutes). The traffic made it feel like I was sitting on a bench in Grand Central Station. I chose an aisle seat but ended up mysteriously in the middle seat. I had extra leg room but if I’d eaten the free 5 pretzels I wouldn’t have been able to fit it my seat any longer. The WiFi wasn’t working for the first hour of the flight. The flight attendant got really annoyed when we didn’t look up when he came by with beverages the first time. We all had headphones on and were looking at our personal screens. The activity by the rest room was constant so we didn’t notice it wasn’t just someone waiting for the loo. The luggage took so long to come out I thought my conference would be over before I got it. Overall, I thought it was bad and confirmed why I don’t fly United. Old, dingy planes, poor service. The pilot was pleasant and communicative so there was at least that...

Pros: The flight was on time!

Cons: Economy seats are squished and uncomfortable.

Cons: ran out of the food i wanted. poor selection of food... screen on "tv" was too dark to see details

Pros: Nothing

Cons: 100% of staff was rude and they love to nickel and dime you.

Cons: A safe, quiet set of flights. Nothing really unusual, which is a good thing. US airlines suck badly in cuisine and this trip reinforcedji

Cons: Although in first class, the service was subpar. The attendant did not smile, told me to look in the magazine when I asked if there were any dishes without cheese . She left an empty glass on my tray for the entire flight!

Pros: Was able to get on another flight

Cons: If they could have held the flight for 15 minutes, I would have made it. My flight from Spokane was late. Now I had to pay another $250 just for a crappy room for the night.

Pros: None

Cons: lots

Pros: Avaiability

Cons: Service

Pros: Avaiability

Cons: Food

Pros: No room. Delays.

Cons: Board me 1st.

Pros: Most uncomfortable plane that I've ever been on

Cons: Seat space

Cons: Flight was over booked and 1 hr delay

Pros: Didn't happen

Cons: Didn't hapen

Cons: Crew being less mean

Pros: Nothing

Cons: Delays, bumpy ride, narrow seats, no drinks.

Pros: Nothing

Cons: Better customer service with drinks and friendliness of crew

Cons: Flight could’ve been on time.

Pros: The plane had lots of leg room.

Cons: Punctuality. The plane left the gate more than 30 minutes after scheduled departure time.

Pros: Crew professional. Flight on time and clean

Cons: Seating room was horrible. My knees hit the seat on front of me, fortunately the gentleman sitting there did not try to recline. Seat very narrow As well as isle. Controls for monitor in seat back on arm rest and I kept activating it accidentally while trying to nap which was annoying. I’m 6’1” and 190 pounds so am not what I’d consider oversized but I’ve not been this uncomfortable on a flight in many years. Will make a note to avoid this line and plane in the future

Cons: Kept getting delayed

Pros: The captain kept us informed about a delay.

Cons: The seats are cramped

Cons: Leave on time. Friendlier and helpful service

Cons: E145 is extremely crowded. No leg room on the left side