Guest reviews
Overall rating
7.8
Good
Based on 2,754 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.3
Food
7.2
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Virgin Australia traveller reviews
Pros
"Service was good food good."
(in 22 reviews)
"The comfortable seats and refreshments."
(in 15 reviews)
"Flight crew as always was great."
(in 33 reviews)
Cons
"No meal included in international flight."
(in 4 reviews)
Recent reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
leg room
international flight
business class
food was good
flight entertainment
comfortable flight
great service
flight crew
good flight
coffee or tea
friendly crew
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6.0
Very partial and favouritism towards Virgin employees.
Pros: Overall good in flight service.
Cons: Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats.
review from
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8.0
Weekend getaway
Pros: Politeness of staff Check in
Cons: Using the back stairs Inflight wifi Costs
review from
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7.2
Pros: Leg room was great as we had exit row
Cons: Body odour of one of the male cabin crew
review from
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10.0
Great flight. Ran a little late.
Pros: Seats, entertainment, meals.
Cons: Late out of the gate. Missed connecting flight.
review from
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8.6
Cons: No in flight entertainment
review from
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3.3
Cons: Meal on board was probably the worst I’ve ever had on any airline, including the very cheap Asian ones. Virgin has set a new low in customer service
review from
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2.0
False advertising
Pros: There was no clear indication that we were not allowed to check any bags. We had to check 2 bags at $230. Not impressed wth how this went. I’ll be booking direct next time.
review from
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10.0
Good
Pros: The flight was fantastic boarding crew were great and the onboard crew were very nice. I enjoyed the onboard wifi and the meal.
Cons: I didn't like that my gate and terminal numbers were changed so many times. It messed up the meeting of family. Also I really hate that there is not much leg room.
review from
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7.0
Morning trip to POM
Pros: Not that crowded for a Monday morning flight.
Cons: Didn't have enough landing cards.
review from
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8.0
Cons: Small seats
review from
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3.6
Not up to scratch
Pros: Not much
Cons: Food VERY basic SErvice just OK
review from
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6.3
Pros: On time and arrived 5 minutes early. Newer 737 plane so seats didn't have that worn look and feel
Cons: Only had slices of apple or energy ball.
review from
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10.0
Great flight. Ran a little late.
Pros: Seats, entertainment, meals.
Cons: Late out of the gate. Missed connecting flight.
review from
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8.6
Cons: No in flight entertainment
review from
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10.0
Good
Pros: The flight was fantastic boarding crew were great and the onboard crew were very nice. I enjoyed the onboard wifi and the meal.
Cons: I didn't like that my gate and terminal numbers were changed so many times. It messed up the meeting of family. Also I really hate that there is not much leg room.
review from
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8.0
Weekend getaway
Pros: Politeness of staff Check in
Cons: Using the back stairs Inflight wifi Costs
review from
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7.2
Pros: Leg room was great as we had exit row
Cons: Body odour of one of the male cabin crew
review from
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7.0
Morning trip to POM
Pros: Not that crowded for a Monday morning flight.
Cons: Didn't have enough landing cards.
review from
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8.0
Cons: Small seats
review from
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6.0
Very partial and favouritism towards Virgin employees.
Pros: Overall good in flight service.
Cons: Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats.
review from
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3.3
Cons: Meal on board was probably the worst I’ve ever had on any airline, including the very cheap Asian ones. Virgin has set a new low in customer service
review from
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2.0
False advertising
Pros: There was no clear indication that we were not allowed to check any bags. We had to check 2 bags at $230. Not impressed wth how this went. I’ll be booking direct next time.
review from
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3.6
Not up to scratch
Pros: Not much
Cons: Food VERY basic SErvice just OK
review from
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6.3
Pros: On time and arrived 5 minutes early. Newer 737 plane so seats didn't have that worn look and feel
Cons: Only had slices of apple or energy ball.
review from
Flight status
Virgin Australia route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
2972
Bundaberg
BDB
Brisbane
BNE
2973
Brisbane
BNE
Bundaberg
BDB
2504
Onslow
ONS
Perth
PER
2901
Brisbane
BNE
Gladstone
GLT
2900
Gladstone
GLT
Brisbane
BNE
2503
Perth
PER
Onslow
ONS
1248
Rockhampton
ROK
Brisbane
BNE
1245
Brisbane
BNE
Rockhampton
ROK
1835
Perth
PER
Port Hedland
PHE
1727
Perth
PER
Karratha
KTA
1728
Karratha
KTA
Perth
PER
616
Mackay
MKY
Brisbane
BNE
366
Townsville
TSV
Brisbane
BNE
454
Darwin
DRW
Brisbane
BNE
1792
Geraldton
GET
Perth
PER
465
Perth
PER
Brisbane
BNE
1793
Perth
PER
Geraldton
GET
1840
Port Hedland
PHE
Perth
PER
59
Brisbane
BNE
Port Vila
VLI
58
Port Vila
VLI
Brisbane
BNE
1637
Perth
PER
Kununurra
KNX
1436
Darwin
DRW
Perth
PER
773
Brisbane
BNE
Cairns
CNS
43
Brisbane
BNE
Denpasar
DPS
7
Brisbane
BNE
Los Angeles
LAX
470
Brisbane
BNE
Perth
PER
8
Los Angeles
LAX
Brisbane
BNE
449
Brisbane
BNE
Darwin
DRW
770
Cairns
CNS
Brisbane
BNE
1175
Albury
ABX
Sydney
SYD
1391
Adelaide
ADL
Brisbane
BNE
218
Adelaide
ADL
Melbourne
MEL
1447
Adelaide
ADL
Coolangatta
OOL
401
Adelaide
ADL
Sydney
SYD
1398
Brisbane
BNE
Adelaide
ADL
1226
Brisbane
BNE
Canberra
CBR
613
Brisbane
BNE
Mackay
MKY
962
Brisbane
BNE
Sydney
SYD
1535
Hobart
HBA
Sydney
SYD
482
Leigh Creek
MCY
Sydney
SYD
239
Melbourne
MEL
Adelaide
ADL
1448
Coolangatta
OOL
Adelaide
ADL
518
Coolangatta
OOL
Sydney
SYD
1174
Sydney
SYD
Albury
ABX
412
Sydney
SYD
Adelaide
ADL
1413
Sydney
SYD
Cairns
CNS
1532
Sydney
SYD
Hobart
HBA
83
Sydney
SYD
Hong Kong
HKG
1
Sydney
SYD
Los Angeles
LAX
479
Sydney
SYD
Leigh Creek
MCY
1187
Sydney
SYD
Port Macquarie
PQQ
44
Denpasar
DPS
Brisbane
BNE
1265
Brisbane
BNE
Emerald
EMD
1294
Cairns
CNS
Melbourne
MEL
1266
Emerald
EMD
Brisbane
BNE
511
Sydney
SYD
Coolangatta
OOL
36
Denpasar
DPS
Sydney
SYD
82
Hong Kong
HKG
Sydney
SYD
1354
Darwin
DRW
Sydney
SYD
745
Melbourne
MEL
Coolangatta
OOL
2
Los Angeles
LAX
Sydney
SYD
641
Canberra
CBR
Sydney
SYD
1638
Kununurra
KNX
Perth
PER
853
Melbourne
MEL
Sydney
SYD
726
Coolangatta
OOL
Melbourne
MEL
1184
Port Macquarie
PQQ
Sydney
SYD
973
Sydney
SYD
Brisbane
BNE
672
Sydney
SYD
Canberra
CBR
888
Sydney
SYD
Melbourne
MEL
1291
Melbourne
MEL
Cairns
CNS
1316
Melbourne
MEL
Hobart
HBA
313
Melbourne
MEL
Brisbane
BNE
580
Adelaide
ADL
Canberra
CBR
1628
Yulara
AYQ
Sydney
SYD
581
Canberra
CBR
Adelaide
ADL
705
Hobart
HBA
Brisbane
BNE
185
Melbourne
MEL
Nadi
NAN
1593
Melbourne
MEL
Newcastle
NTL
180
Nadi
NAN
Sydney
SYD
1594
Newcastle
NTL
Melbourne
MEL
Top flight routes
Top airports served by Virgin Australia
- Singapore Changi Airport (SIN)
- Los Angeles Airport (LAX)
- Sydney Kingsford Smith Airport (SYD)
- Melbourne & other airports Airport (MEL)
- Brisbane Airport (BNE)
- Abu Dhabi Intl Airport (AUH)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Perth Airport (PER)
- Adelaide Airport (ADL)
- Auckland Intl Airport (AKL)
- Canberra Airport (CBR)
- Coolangatta Gold Coast Airport (OOL)
- Salt Lake City Airport (SLC)
- Detroit Metropolitan Wayne County Airport (DTW)
- Miami Airport (MIA)
Virgin Australia contact information
- VA IATA code
- 13 67 89 Call
- virginaustralia.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
