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FAQs about flying with Virgin Australia

  • What is Virgin Australia's carry-on size allowance?

    On board Virgin Australia flights, cabin baggage should not exceed 115cm. If your hand luggage is bigger, the Virgin Australia assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Virgin Australia fly to?

    Virgin Australia proposes only domestic flights in Australia to 29 different cities, including Melbourne, Sydney, and Brisbane.

  • What is Virgin Australia’s primary hub?

    Virgin Australia concentrates most of its flight operations in Melbourne.

  • How does KAYAK find such low prices on Virgin Australia flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Virgin Australia.

  • What’s the cheapest route that Virgin Australia flies?

    In the last 72 hours, the cheapest route flown by Virgin Australia found on KAYAK was from Melbourne to Launceston, with a price of S$ 144 for a round-trip.

  • What are the most popular airports for Virgin Australia flights to depart from?

  • Is Virgin Australia part of an airline alliance?

    No, Virgin Australia is not part of an airline alliance.

  • How many destinations does Virgin Australia fly to?

    In total, Virgin Australia flies to 29 destinations.

See more FAQs

Virgin Australia customer reviews

GoodBased on 561 verified guest reviews

Pros +
Cons -

Traveller rating:
Sort by:
8.0 Very Good
Pros:Flight was on time, no charge for checked baggage, a sandwich and juice were served, and it was all for the price of a budget carrier.
Cons:In flight entertainment system was not working. Then again, who expected an in-flight entertainment system at this price point?!
2.0 Poor
Cons:My flight was cancelled and changed to two hours later with only 5 hours notice.
10.0 Wonderful
Pros:Crew were lovely. Business class attendant was really nice.
Cons:Nothing. Great experience.
9.3 Wonderful
Pros:Food, crew was nice.
Cons:Seat was terribly uncomfortable.
8.3 Very Good
Pros:I called several days in advance to request a gluten free meal, they said they processed the request, but there was not a gluten free meal for me on board. When the crew found out the problem they rummaged in the gallery and came up with a couple snack bars without gluten for me. They were awesome.
Cons:Requesting a special meal in the time frame required and then it not being on board was really heard with Celiac's.
5.0 Fair
Cons:I went online to put that I needed gluten free food and when everyone else was getting their food I was told no gluten free food on domestic flights so I got no food. You need to take that option off of your website if you don’t intend to serve people with celiac.
3.6 Poor
Cons:Virgin Australia staff were extremely unhelpful when I called from Sydney (20+hrs before landing in LAX) to find alternative flight to JFK due to snow. Their inability to rectify the situation on the spot resulted in all outbound flights to LA being full by the time I landed in LAX and a subsequent 3-day stay in LA… hence missing my wedding anniversary. Thankfully my husband purchased the first available ticket at US$1,000 and was able to get me back to NYC in time to celebrate our wedding anniversary. I am extremely disappointed that Virgin Australia did not amend the flight when I first called - staff in LA further reinforced that Syd ground staff should have been more helpful. On top of all of this I had to pay US$120 for excess baggage due to 20kg restrictions - what international flight only allows 20kg. All in all this has been an extremely disappointing experience and I will not be flying virgin for any further international trips.
9.3 Wonderful
Pros:I hadn’t better snacks on other virgin flights
10.0 Wonderful
Pros:VA price, crew, plane food and comfort are excellent.
4.6 Mediocre
Cons:There was a ten hour delay of the flight which led to me getting home a full day later because I had to change my flights in LA to get home

Virgin Australia flight status

Fri 7/19

Virgin Australia route map – Which destinations does Virgin Australia fly to?

Find out which destinations you can fly to direct with Virgin Australia by entering your departure airport. If you want to know whether Virgin Australia flies a certain route, enter both the departure and destination airport before hitting search.
Fri 7/19

All Virgin Australia flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
77Cairns (CNS)Tokyo (HND)7h 45m
78Tokyo (HND)Cairns (CNS)7h 30m
45Brisbane (BNE)Denpasar (DPS)6h 35m
50Denpasar (DPS)Brisbane (BNE)5h 45m
1246Rockhampton (ROK)Brisbane (BNE)1h 10m
615Brisbane (BNE)Mackay (MKY)1h 50m
600Mackay (MKY)Brisbane (BNE)1h 40m
785Brisbane (BNE)Cairns (CNS)2h 30m
786Cairns (CNS)Brisbane (BNE)2h 15m
1102Brisbane (BNE)Newcastle (NTL)1h 25m
1239Brisbane (BNE)Rockhampton (ROK)1h 20m
118Queenstown (ZQN)Brisbane (BNE)3h 55m
1720Gladstone (GLT)Brisbane (BNE)1h 10m
657Canberra (CBR)Sydney (SYD)1h 0m
1105Newcastle (NTL)Brisbane (BNE)1h 20m
672Sydney (SYD)Canberra (CBR)1h 0m
2502Onslow (ONS)Perth (PER)2h 0m
2501Perth (PER)Onslow (ONS)2h 0m
1916Cocos Islands (CCK)Perth (PER)4h 25m
1909Perth (PER)Christmas Island (XCH)3h 50m
1228Brisbane (BNE)Canberra (CBR)2h 0m
1717Brisbane (BNE)Gladstone (GLT)1h 20m
512Coolangatta (OOL)Sydney (SYD)1h 30m
162Queenstown (ZQN)Sydney (SYD)3h 20m
119Brisbane (BNE)Queenstown (ZQN)3h 25m
853Melbourne (MEL)Sydney (SYD)1h 25m
702Brisbane (BNE)Hobart (HBA)2h 50m
1528Sydney (SYD)Hobart (HBA)1h 55m
145Melbourne (MEL)Queenstown (ZQN)3h 10m
148Queenstown (ZQN)Melbourne (MEL)3h 35m
1918Christmas Island (XCH)Cocos Islands (CCK)1h 35m
705Hobart (HBA)Brisbane (BNE)2h 40m
1419Sydney (SYD)Cairns (CNS)3h 15m
1207Canberra (CBR)Brisbane (BNE)1h 45m
217Melbourne (MEL)Adelaide (ADL)1h 25m
204Adelaide (ADL)Melbourne (MEL)1h 20m
54Port Vila (VLI)Brisbane (BNE)3h 10m
572Perth (PER)Sydney (SYD)4h 20m
454Darwin (DRW)Brisbane (BNE)3h 50m
686Perth (PER)Melbourne (MEL)3h 35m
161Sydney (SYD)Queenstown (ZQN)3h 0m
816Sydney (SYD)Melbourne (MEL)1h 35m
321Melbourne (MEL)Brisbane (BNE)2h 10m
1482Broome (BME)Perth (PER)2h 45m
1533Hobart (HBA)Sydney (SYD)1h 50m
1090Sydney (SYD)Launceston (LST)1h 50m
328Brisbane (BNE)Melbourne (MEL)2h 25m
1093Launceston (LST)Sydney (SYD)1h 35m
717Adelaide (ADL)Perth (PER)3h 30m
1495Brisbane (BNE)Hamilton Island (HTI)1h 50m
519Sydney (SYD)Coolangatta (OOL)1h 20m
592Perth (PER)Hobart (HBA)4h 10m
1840Port Hedland (PHE)Perth (PER)2h 10m
924Brisbane (BNE)Sydney (SYD)1h 35m
1724Karratha (KTA)Perth (PER)2h 5m
1681Melbourne (MEL)Yulara (AYQ)3h 20m
1031Melbourne (MEL)Maroochydore (MCY)2h 20m
462Brisbane (BNE)Perth (PER)5h 55m
943Sydney (SYD)Brisbane (BNE)1h 30m
1323Hobart (HBA)Melbourne (MEL)1h 25m
1282Hamilton Island (HTI)Sydney (SYD)2h 20m
434Sydney (SYD)Adelaide (ADL)2h 10m
1281Sydney (SYD)Hamilton Island (HTI)2h 35m
739Melbourne (MEL)Coolangatta (OOL)2h 5m
557Sydney (SYD)Perth (PER)5h 15m
1682Yulara (AYQ)Melbourne (MEL)2h 50m
53Brisbane (BNE)Port Vila (VLI)2h 40m
1361Launceston (LST)Melbourne (MEL)1h 5m
268Canberra (CBR)Melbourne (MEL)1h 15m
1849Perth (PER)Kalgoorlie (KGI)1h 5m
1320Melbourne (MEL)Hobart (HBA)1h 20m
1637Perth (PER)Kununurra (KNX)3h 10m
1481Perth (PER)Broome (BME)2h 35m
1837Perth (PER)Port Hedland (PHE)2h 5m
1858Kalgoorlie (KGI)Perth (PER)1h 15m
1723Perth (PER)Karratha (KTA)2h 0m
1117Brisbane (BNE)Proserpine (PPP)1h 50m
1498Hamilton Island (HTI)Brisbane (BNE)1h 35m
1450Coolangatta (OOL)Adelaide (ADL)2h 45m
82Denpasar (DPS)Coolangatta (OOL)5h 45m
83Coolangatta (OOL)Denpasar (DPS)6h 35m
677Melbourne (MEL)Perth (PER)4h 25m
1456Darwin (DRW)Melbourne (MEL)4h 10m
477Sydney (SYD)Maroochydore (MCY)1h 35m
267Melbourne (MEL)Canberra (CBR)1h 5m
447Brisbane (BNE)Darwin (DRW)4h 25m
740Coolangatta (OOL)Melbourne (MEL)2h 25m
1438Darwin (DRW)Perth (PER)4h 0m
593Hobart (HBA)Perth (PER)4h 50m
1465Melbourne (MEL)Darwin (DRW)4h 40m
195Melbourne (MEL)Nadi (NAN)4h 50m
198Nadi (NAN)Melbourne (MEL)5h 50m
361Brisbane (BNE)Townsville (TSV)2h 15m
1040Maroochydore (MCY)Melbourne (MEL)2h 35m
366Townsville (TSV)Brisbane (BNE)2h 0m
1594Newcastle (NTL)Melbourne (MEL)1h 40m
1593Melbourne (MEL)Newcastle (NTL)1h 35m
1505Adelaide (ADL)Cairns (CNS)3h 10m
1273Brisbane (BNE)Mount Isa (ISA)2h 55m
1272Mount Isa (ISA)Brisbane (BNE)2h 25m
1690Coolangatta (OOL)Canberra (CBR)1h 45m
1368Melbourne (MEL)Launceston (LST)1h 10m
1892Newman (ZNE)Perth (PER)1h 50m
425Adelaide (ADL)Sydney (SYD)1h 50m
1687Canberra (CBR)Coolangatta (OOL)1h 35m
1504Cairns (CNS)Adelaide (ADL)3h 25m
1889Perth (PER)Newman (ZNE)1h 45m
1118Proserpine (PPP)Brisbane (BNE)1h 35m
1294Cairns (CNS)Melbourne (MEL)3h 30m
1638Kununurra (KNX)Perth (PER)3h 35m
1293Melbourne (MEL)Cairns (CNS)3h 25m
175Brisbane (BNE)Nadi (NAN)3h 30m
92Denpasar (DPS)Melbourne (MEL)5h 35m
95Melbourne (MEL)Denpasar (DPS)6h 25m
178Nadi (NAN)Brisbane (BNE)4h 20m
76Apia (APW)Brisbane (BNE)5h 45m
75Brisbane (BNE)Apia (APW)4h 45m
482Maroochydore (MCY)Sydney (SYD)1h 35m
184Nadi (NAN)Sydney (SYD)5h 5m
181Sydney (SYD)Nadi (NAN)4h 5m
1428Cairns (CNS)Sydney (SYD)2h 55m
473Perth (PER)Brisbane (BNE)4h 30m
1404Brisbane (BNE)Adelaide (ADL)3h 10m
1391Adelaide (ADL)Brisbane (BNE)2h 30m
1449Adelaide (ADL)Coolangatta (OOL)2h 20m
712Perth (PER)Adelaide (ADL)2h 50m
1142Ballina (BNK)Sydney (SYD)1h 20m
1141Sydney (SYD)Ballina (BNK)1h 15m
68Denpasar (DPS)Sydney (SYD)6h 10m
65Sydney (SYD)Denpasar (DPS)6h 45m
580Adelaide (ADL)Canberra (CBR)1h 35m
581Canberra (CBR)Adelaide (ADL)1h 50m
1346Cairns (CNS)Perth (PER)5h 20m
1345Perth (PER)Cairns (CNS)4h 25m
1785Adelaide (ADL)Darwin (DRW)3h 55m
1784Darwin (DRW)Adelaide (ADL)3h 35m
1641Brisbane (BNE)Launceston (LST)2h 40m
1642Launceston (LST)Brisbane (BNE)2h 30m
1255Brisbane (BNE)Emerald (EMD)1h 35m
1258Emerald (EMD)Brisbane (BNE)1h 25m
1437Perth (PER)Darwin (DRW)3h 35m
1743Adelaide (ADL)Alice Springs (ASP)2h 15m
1744Alice Springs (ASP)Adelaide (ADL)2h 0m
1026Alice Springs (ASP)Brisbane (BNE)2h 50m
1023Brisbane (BNE)Alice Springs (ASP)3h 30m
1694Yulara (AYQ)Brisbane (BNE)3h 10m
1693Brisbane (BNE)Yulara (AYQ)3h 55m
More flight routes

Virgin Australia contact information

Virgin Australia information

Top routeSydney to Melbourne Airport
Airports served29
Top airportMelbourne

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