Guest reviews
Overall rating
7.8
Good
Based on 6,863 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
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WestJet traveller reviews
Pros
"Crew was friendly and attentive"
(in 112 reviews)
"Good flight, got in early."
(in 60 reviews)
"Flight and crew were good."
(in 12 reviews)
Cons
"On a flight already late."
(in 14 reviews)
"Flight was almost an hour delay."
(in 21 reviews)
"Very little to no leg room."
(in 11 reviews)
Recent reviews
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- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
flight crew
flight attendant
great flight
staff was friendly
download an app
friendly crew
hour delay
delayed flight
great experience
good service
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4.8
No food on a 6 hour flight
Cons: There wasn't any food to purchase other than a few snacks. That's just not good enough for a 6 hour flight, Really poor.
review from
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8.0
Pros: Boarding etc was all fine.
review from
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4.0
Flight was late
Cons: Crew not so friendly
review from
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10.0
Great service
Cons: Nothing
review from
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10.0
West Jet gives first class service.
Pros: We we’re late getting in from Halifax because of head winds. Walked from one plane to another and luggage arrived with us.
Cons: Nothing
review from
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10.0
Pros: Friendly staff on time
review from
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8.0
Cons: For some reason, the return was in Hamilton not Toronto. Unfortunately, I noticed after I paid. Not sure why the flight wasn't from Toronto.
review from
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8.0
Pros: The flights went well. But!
Cons: For some reason, the return was in Hamilton not Toronto. Unfortunately, I noticed after I paid. Not sure why the flight wasn't from Toronto.
review from
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5.3
Pros: Wonderful friendly and helpful ground staff and crew.
Cons: 1 hour delay in boarding due to mismanagement of scheduled maintenance. If more time was needed, please do not schedule/post early flight time. I could have used that time to roam Vancouver.
review from
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9.6
Well Done WestJet!
Pros: The crew were so kind and friendly. Kept the spirit upbeat and served us well. The bulkhead was roomy enough for carry on bags, so they weren’t taken away from us to be checked, which happened to us on the same flight last year with another Canadian airline.
Cons: I do miss personal screens in seats, although I understand it’s not really necessary anymore. If there were a ledge or place in seats to accommodate personal devices for better viewing, that would b amazing. No more neck cricks.
review from
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10.0
Pros: Everything. Smooth flying from start to finish
review from
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10.0
Good flight
Pros: Cabin crew was very kind. It was a quick trip with no hiccups
Cons: Nothing really to note. It was a straight forward process.
review from
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10.0
Great service
Cons: Nothing
review from
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10.0
West Jet gives first class service.
Pros: We we’re late getting in from Halifax because of head winds. Walked from one plane to another and luggage arrived with us.
Cons: Nothing
review from
-
10.0
Pros: Friendly staff on time
review from
-
9.6
Well Done WestJet!
Pros: The crew were so kind and friendly. Kept the spirit upbeat and served us well. The bulkhead was roomy enough for carry on bags, so they weren’t taken away from us to be checked, which happened to us on the same flight last year with another Canadian airline.
Cons: I do miss personal screens in seats, although I understand it’s not really necessary anymore. If there were a ledge or place in seats to accommodate personal devices for better viewing, that would b amazing. No more neck cricks.
review from
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10.0
Pros: Everything. Smooth flying from start to finish
review from
-
10.0
Good flight
Pros: Cabin crew was very kind. It was a quick trip with no hiccups
Cons: Nothing really to note. It was a straight forward process.
review from
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8.0
Pros: Boarding etc was all fine.
review from
-
8.0
Cons: For some reason, the return was in Hamilton not Toronto. Unfortunately, I noticed after I paid. Not sure why the flight wasn't from Toronto.
review from
-
8.0
Pros: The flights went well. But!
Cons: For some reason, the return was in Hamilton not Toronto. Unfortunately, I noticed after I paid. Not sure why the flight wasn't from Toronto.
review from
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4.8
No food on a 6 hour flight
Cons: There wasn't any food to purchase other than a few snacks. That's just not good enough for a 6 hour flight, Really poor.
review from
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4.0
Flight was late
Cons: Crew not so friendly
review from
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5.3
Pros: Wonderful friendly and helpful ground staff and crew.
Cons: 1 hour delay in boarding due to mismanagement of scheduled maintenance. If more time was needed, please do not schedule/post early flight time. I could have used that time to roam Vancouver.
review from
Flight status
WestJet route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
3713
Boston
BOS
Halifax
YHZ
3603
Boston
BOS
Toronto
YYZ
81
Paris
CDG
Halifax
YHZ
17
Dublin
DUB
St. John's
YYT
1789
Las Vegas
LAS
Vancouver
YVR
1119
Las Vegas
LAS
Toronto
YYZ
1697
Los Angeles
LAX
Vancouver
YVR
2027
Mexico City
MEX
Vancouver
YVR
2215
Mexico City
MEX
Calgary
YYC
1775
San Francisco
SFO
Vancouver
YVR
1755
Santa Ana
SNA
Vancouver
YVR
3243
Brandon
YBR
Calgary
YYC
3190
Nanaimo
YCD
Vancouver
YVR
3304
Nanaimo
YCD
Calgary
YYC
3497
Deer Lake
YDF
Halifax
YHZ
3125
Edmonton
YEG
Kelowna
YLW
224
Edmonton
YEG
Ottawa
YOW
3268
Edmonton
YEG
Regina
YQR
3274
Edmonton
YEG
Saskatoon
YXE
3352
Edmonton
YEG
Calgary
YYC
3303
Edmonton
YEG
Victoria
YYJ
428
Edmonton
YEG
Toronto
YYZ
3712
Halifax
YHZ
Boston
BOS
80
Halifax
YHZ
Paris
CDG
3496
Halifax
YHZ
Deer Lake
YDF
3505
Halifax
YHZ
Ottawa
YOW
3500
Halifax
YHZ
Gander
YQX
3484
Halifax
YHZ
Sydney
YQY
3452
Halifax
YHZ
Montreal
YUL
81
Halifax
YHZ
Calgary
YYC
3426
Halifax
YHZ
St. John's
YYT
243
Halifax
YHZ
Toronto
YYZ
3208
Kamloops
YKA
Calgary
YYC
3239
Kelowna
YLW
Edmonton
YEG
3162
Kelowna
YLW
Calgary
YYC
3261
Kelowna
YLW
Victoria
YYJ
3136
Fort McMurray
YMM
Calgary
YYC
3506
Ottawa
YOW
Halifax
YHZ
575
Ottawa
YOW
Winnipeg
YWG
3461
Ottawa
YOW
Toronto
YYZ
3449
Québec City
YQB
Montreal
YUL
3427
Québec City
YQB
Toronto
YYZ
3007
Lethbridge
YQL
Calgary
YYC
3441
Moncton
YQM
Toronto
YYZ
3252
Comox
YQQ
Vancouver
YVR
3263
Regina
YQR
Edmonton
YEG
3129
Regina
YQR
Calgary
YYC
3207
Thunder Bay
YQT
Winnipeg
YWG
3142
Grande Prairie
YQU
Edmonton
YEG
3182
Grande Prairie
YQU
Calgary
YYC
3501
Gander
YQX
Halifax
YHZ
3487
Sydney
YQY
Halifax
YHZ
3575
Sudbury
YSB
Toronto
YYZ
3453
Montreal
YUL
Halifax
YHZ
3434
Montreal
YUL
Québec City
YQB
3531
Montreal
YUL
Toronto
YYZ
1788
Vancouver
YVR
Las Vegas
LAS
1696
Vancouver
YVR
Los Angeles
LAX
2026
Vancouver
YVR
Mexico City
MEX
1774
Vancouver
YVR
San Francisco
SFO
1754
Vancouver
YVR
Santa Ana
SNA
3161
Vancouver
YVR
Nanaimo
YCD
3328
Vancouver
YVR
Kelowna
YLW
614
Vancouver
YVR
Ottawa
YOW
3269
Vancouver
YVR
Comox
YQQ
3279
Vancouver
YVR
Victoria
YYJ
704
Vancouver
YVR
Toronto
YYZ
3273
Winnipeg
YWG
Regina
YQR
3214
Winnipeg
YWG
Thunder Bay
YQT
3234
Winnipeg
YWG
Saskatoon
YXE
3040
Cranbrook
YXC
Calgary
YYC
3235
Saskatoon
YXE
Edmonton
YEG
3266
Saskatoon
YXE
Winnipeg
YWG
3011
Medicine Hat
YXH
Calgary
YYC
3100
Fort St. John
YXJ
Calgary
YYC
3284
Prince George
YXS
Vancouver
YVR
3038
Prince George
YXS
Calgary
YYC
3504
London
YXU
Toronto
YYZ
2200
Calgary
YYC
Mexico City
MEX
3242
Calgary
YYC
Brandon
YBR
Top airports served by WestJet
- New York LaGuardia Airport (LGA)
- Calgary Airport (YYC)
- Toronto Pearson Intl Airport (YYZ)
- Minneapolis St Paul Airport (MSP)
- Los Angeles Airport (LAX)
- Vancouver Intl Airport (YVR)
- Detroit Metropolitan Wayne County Airport (DTW)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Seattle/Tacoma Intl Airport (SEA)
- New York John F Kennedy Intl Airport (JFK)
- Mexico City Benito Juarez Airport (MEX)
- Boston Logan International Airport (BOS)
- Edmonton Airport (YEG)
- Salt Lake City Airport (SLC)
- Montreal Pierre Elliott Trudeau International Airport (YUL)
WestJet contact information
- WS IATA code
- +1 888 937 8538 Call
- westjet.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
