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Pros: The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority

Cons: Change boarding personnel

Cons: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.

Pros: Nothing stands out on this flight

Cons: No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time

Cons: fligjt delayed

Pros: Cheap fare for this short flight. New planes, seats while thin still offer acceptable comfort.

Cons: Very long walk to the farthest end of terminal for gate and have to walk up the stairs to board plane on the tarmac. Not a single human being to help check in or tag luggage for drop off. Everything’s self service. The check in/luggage drop off counter difficult to find.

Pros: It's a large company in London so it was easy to navigate at the terminals.

Cons: It was a budget airline and not bad for a short flight. Nothing special.

Pros: Board on time or at least updates why we are waiting.

Cons: Communication

Cons: Delayed by 4 hours

Cons: Flight not being delayed as usual

Pros: Nothing

Cons: Some attempt at better customer service

Cons: Get rid of the nickel and diming!

Cons: long delays

Cons: I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service

Cons: Delays meaning I missed my train in Gatwick and wont be home before 1am. Crew was not exactly nice either

Pros: Boarding was fast.

Cons: Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane.

Pros: The seats were comfortable, despite the fact that they didn't recline.

Cons: We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out).

Pros: The online tutorials are very helpful. Once the counters were open it was very easy to check our luggage and the option for holding the cabin bag is a plus.

Cons: There was no announcement when to start boarding the plane. We paid extra for more leg room and I’m glad we did. The space between rows is minimal.

Cons: Informing why flight was delayed. Reclining seats Water service

Pros: Nothing

Cons: Unexpected baggage charges despite only taking carryons

Pros: On board crew was good.

Cons: Free beverages like every other airline. Not good at all boarding/checking in.

Pros: The cabin crew was very good. The check in process was tough but the representative was nice.

Cons: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Cons: London train cancellations made us late to check in--35 minutes before departure. Easy Jet requires check-in no later than 40 minutes before departure. We were denied boarding and no refund for our two tickets.

Pros: There was a 2hr delay and communication from the pilot was misleading at often times

Cons: 5 hour of delay!!!! For the second time in the same flight

Pros: The crew were very friendly and helpful.

Cons: Flight was three hours late to depart with very little communication made to passengers.

Pros: Le pilote et copilote très sympathiques

Cons: Pas d accueil dans l avion, chef de cabine triste et pas ravi de travailler. Équipe peu chaleureuse, ni souriante. Pas d au revoir en sortant de l avion non plus

Pros: I landed alive

Cons: No information about the gate until you have tk run across the airport to board

Pros: Nothing

Cons: The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled.

Pros: flight left close enough to onetime to arrive onetime, flight was smooth

Pros: leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)

Cons: Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA

Cons: Delayed to and from London...

Cons: Flight was 2 hours late