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The flight was delayed and we had to wait in the plane after landing for 1h for the bus to come and take us to the airport

Pilot and his announcements were brilliant. Inordinately funny and entertaining. Flight was delayed with limited apology for this. Boarding was slow. No hot food available on flight. Poor show.

Our original flight was at 05:35 but was later cancelled which we only discovered when we went to check in. The airline had now moved us on to the next available flight 14:05. We had both booked priority boarding but I lost mine on the new flight as it was fully booked. When we arrived at the airport we found that we had been moved yet again to an even later flight. Our new flight was due to depart at 14:20 but departed an hour late. What a joke.

Easyjet, no hot food or cold sandwiches on a 4hr 30min flight! Not good enough… but apart from that the service and flight crew were 100%

Paid over €200 for a ticket, and wasn’t able to check in and I was given a SAG ticket and had to standby

Muy mala experiencia. Nunca los volvería a usar.

It took 50 minutes to get through the bag drop queue. Only 1 staff member checking boarding passes and ID. No point having 14 bag drop machines when the bottleneck is the ID Check.

Crew was very minimal at the Airport and there was unexplained delay in boarding. The airport layout itself and the boarding gate process were very bad. No prority boarding took place. We waited for almost two hours stood at the boarding gate before walking to the plane. The staff were ok but robotic. Took a long time to clear our rubbish. There were no sandwiches available. Few passengers didn't bother with their masks and the crew said nothing. Then at Luton it took us a good while to et from the plane to our gate as the plane was parked far away.

Not having to wait for 1 hour for the last passengers

Boarding takes too long like most planes. I checked my bag in but they did not inform me that when u have a step over you have to take your own bag. So my bag stayed behind.

O voo foi cancelado quanto a gente já estava no portão de embarque, e adiado para o dia seguinte, sem explicação aparente. Foi uma confusão interminável até conseguirmos um lugar para dormir. A equipe da companhia parecia perdida, não sabiam o que fazer, e alguns eram mal-educados. No dia seguinte, chegamos cedo ao aeroporto e o voo foi adiado de novo. Péssima experiência, teria sido melhor pegar um trem.

Return flight delayed by 45 minutes. Outbound flight was delayed by 1 hour. Initial excuse was the Cabin Crew hasn’t arrived. Get on the plane and the reason was a technical issue and they had to switch planes. If EasyJet is going to constantly be delayed for boarding and flight times, I’m going to rather fly with someone else. Not worth the inconvenience.

No

Delayed on both flights due to the weather so could not controlled.

I was wrongly told I had to present a covid test, despite the fact that I'm a resident of Denmark. This then resulted in my having to rush to the other side of the airport to get a test, pay 42€, all of this within a few minutes of baggage drop closing. When I returned and asked a different staff member of I could check in despite the fact my test results aren't out yet they said yes since I do not need a test, as I had previously assumed. Staff should be briefed better on entry requirements for countries. All of this could have easily found on Google.

Convenient and relatively inexpensive flight. Expensive baggage and tight seating though.

La personne nous ayant fait monter dans l'avion était détestable, en effet elle a fait payer des suppléments bagages à toutes les personnes voyageant avec une valisette alors même que le bagage correspondait aux mesures indiquées sur le site internet, et ce sous prétexte qu'il "est interdit d'avoir des roues à son bagage". Tout cela alors que la porte d'embarquement a changé au dernier moment, poussant tous les passagers à traverser l'aéroport alors même que le vol était retardé pour des raisons totalement lunaire tant la façon de les décrire était maladroite, je cite le pilote "Nous avons du retard, car à Pise des enfants handicapés, les pauvres, ont pris du temps à débarquer", remarque que la totalité de l'avion a trouvé déplacé. Le clou du spectacle, encore plus de retard, cette fois ci à cause de la météo, n'étant pas la faute de la compagnie, mais cette dernière ne présentant que des excuses sonnant bien fausses. Résultat des courses: arrivées à l'aéroport à 23:20 au lieu de 22:15, un supplément bagage injustifié pour mon amie, des commentaires désobligeants et déplacés, du grand art!

Late.

I paid you 145$ to add another luggage, why i hade to upgrade and pay another 30plus frank to be able to take the luggage that i use with ElAL and Iberia and even after i upgrade it was NORMAL set without even coffee

Was refused access to the plane. Easyjet more interested pushing car rentals or hotels booking than making sure travelers are set to go thru COVID-19 hurdles. 300 euros totally wasted. Thank you easyjet.