Best Cancún hotels near Playa Gaviota Azul
Hyatt Ziva Cancun is a luxurious oceanfront hotel featuring all-inclusive amenities. This family-friendly property boasts multiple restaurants, a beachside spa, and suites overlooking the crystal-clear ocean, all located on the white sandy beaches of the Punta Cancun strip. Guests can enjoy the Delphinus Punta Cancun Aquarium, as it is just steps away from the Hyatt Ziva Cancun property. Guests can also stop by the Solo Buceo Dive Shop for all the things needed to explore the gorgeous ocean. For those who prefer pools, the hotel features three infinity pools, which offer panoramic views of the Caribbean Sea. The on-site fitness center and various business services are great for business travelers who focus on work and want to unwind. Accommodations at the all-inclusive Hyatt Ziva Cancun are luxurious, with 547 spacious suites featuring modern Caribbean décor. All suites include rainfall showers, complimentary refreshment centers with soda and beer, the latest in high-tech entertainment, and turndown service. Some of the hotel’s finest suites include its Swim Up King Room with direct, semi-private access to an infinity pool. Guests can also choose the Turquize Sky Ocean Front Master Double Room, which is adults-only, with a massive balcony and a private hot tub. The hotel also offers the 4,381 square-foot Presidential Suite, which encompasses the entire 18th floor. Hyatt Ziva Cancun’s dining options are just as elegant and vast as its suites. In addition to several globally inspired restaurants, Chevy’s offers American fare in family-friendly digs, while Bastille’s caters to an adult-only crowd with its gourmet French cuisine. There is also a lively microbrewery and sweet tooth-pleasing dessert parlor. Whether guests are planning a destination wedding, honeymoon, family vacation, or business excursion, the Hyatt Ziva Cancun has the luxury accommodations and features that will make any trip unforgettable.
Overall 9.2 Excellent
Based on 6,043 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Excellent
9.3
Pros: Clean and modern with great facilities. Nice pool area, attentive staff. Plenty of restaurant choices. Perfect for a short vacation! All inclusive option is good. Beach area is nice. Short walk to downtown Cancun.
Excellent
8.3
Pros: Hospitality of staff.
Excellent
10.0
Pros: What didn’t we like. Literally everything is perfect.
Excellent
10.0
Pros: Everything was awesome and gorgeous! Very friendly and cheerful staff, a great variety of tasty food and drinks, everyday activities and shows. Special thank to butler Carmen for everything! Absolutely recommend this hotel!
Excellent
10.0
Pros: The location, views, service, cleanliness and the pools
Excellent
9.5
Pros: Everything is just great. The restaurants are tasty, the room is big and satisfying. There are dolphins right outside.
Excellent
10.0
Pros: Everything was great the food , staff, room etc...Great choice .
Excellent
9.3
Pros: I love the architecture and landscape of the resort. I also love that there was ample amount of covered seating, at the beach and pool deck. I appreciate the assistance and convenience this resort provides in facilitating excursions. Tubing was a blast! The Swedish massage by Azucena was the best massage ever, per my wife. Sofia was an excellent masseuse, as well. Moongate (Asian restaurant) was ranked #1, in comparison to others, on site.
Excellent
9.5
Pros: We loved the pools, the SPA, the restaurants, the bars, the crew who works with passion in the hotel! The room view to the beach is like a dream! The hotel is really nice! We recomends it! The hotel is very very near of CocoBongo and others places to enjoy the night.
Excellent
10.0
Pros: Location,views,accessible, personal treat you like a king
Excellent
10.0
Pros: I love the location of this resort. Due to it's position there is a bay type beach on one side and a nice large beach on the other side that usually has waves. The rooms all have a water view and the marble shower is amazing.
Details
Reviews
Overall 9.2 Excellent
Based on 6,043 reviews
WiFi
9.7
Location
9.3
Pool
9.2
Wellness
9.1
Beach
9.0
Vibe
8.8
Service
8.7
Amenities
8.5
Room
8.5
Breakfast
8.1
Pool
9.1
Location
9.1
Beach
8.6
Vibe
8.5
Amenities
8.4
Service
8.4
Room
7.7
Food
6.8
Wellness
9.3
Location
9.3
Beach
9.1
Pool
9.0
Vibe
8.5
Room
8.0
Service
7.8
Value
7.7
Food
6.7
Comfort
6.2
10.0 Excellent
Pros: The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Cons: Absolutely nothing, would go back again, in a heartbeat!!!
9.3 Excellent
Pros: Clean and modern with great facilities. Nice pool area, attentive staff. Plenty of restaurant choices. Perfect for a short vacation! All inclusive option is good. Beach area is nice. Short walk to downtown Cancun.
Cons: Dolphin pool is uncomfortably akin to a zoo. Extra activities eg snorkelling, jet ski etc are expensive.
8.3 Excellent
Pros: Hospitality of staff.
Cons: Overbooking happened and it took much time to complete check-in. Operation at the restaurants was not sophisticated.
10.0 Excellent
Pros: What didn’t we like. Literally everything is perfect.
Cons:
10.0 Excellent
Pros: Everything was awesome and gorgeous! Very friendly and cheerful staff, a great variety of tasty food and drinks, everyday activities and shows. Special thank to butler Carmen for everything! Absolutely recommend this hotel!
Cons:
10.0 Excellent
Pros: The location, views, service, cleanliness and the pools
Cons: Very less Vegetarian options for breakfast, lunch and dinner
9.5 Excellent
Pros: Everything is just great. The restaurants are tasty, the room is big and satisfying. There are dolphins right outside.
Cons: The pool is so big, but still there are like 7 cabanas (that some people don’t let go for the entire day) and 30-40 chairs. This hotel contains like 2-3 thousand people so...
10.0 Excellent
Pros: Everything was great the food , staff, room etc...Great choice .
Cons: Nothing
9.3 Excellent
Pros: I love the architecture and landscape of the resort. I also love that there was ample amount of covered seating, at the beach and pool deck. I appreciate the assistance and convenience this resort provides in facilitating excursions. Tubing was a blast! The Swedish massage by Azucena was the best massage ever, per my wife. Sofia was an excellent masseuse, as well. Moongate (Asian restaurant) was ranked #1, in comparison to others, on site.
Cons: The photo pricing needs to be comparable to nearby photographers. The $310 cost for 20 prints that are comparable in quality of photos taken, with an IPhone, is outrageous. Since this is my 3rd visit, I was expecting some improvement in the food quality and a courtesy upgrade to larger suites, in the Club Tower.
9.5 Excellent
Pros: We loved the pools, the SPA, the restaurants, the bars, the crew who works with passion in the hotel! The room view to the beach is like a dream! The hotel is really nice! We recomends it! The hotel is very very near of CocoBongo and others places to enjoy the night.
Cons: They dont have a late checkout courtesy to honeymoon couple, thats sad :( Well the room have a lot of noise, we taken a room in the 8 floor, in “The Club Lounge” and all the nights and mornings we heared a lot of noise, like a party in the other rooms
10.0 Excellent
Pros: Location,views,accessible, personal treat you like a king
Cons: -
10.0 Excellent
Pros: I love the location of this resort. Due to it's position there is a bay type beach on one side and a nice large beach on the other side that usually has waves. The rooms all have a water view and the marble shower is amazing.
Cons: IT's a large resort and I typically like smaller properties, but with all the positive aspects of this place I can overlook the size. I try to go during the off season, when the resort is not at capacity. Food quality could be better.
Hyatt Ziva Cancun is a luxurious oceanfront hotel featuring all-inclusive amenities. This family-friendly property boasts multiple restaurants, a beachside spa, and suites overlooking the crystal-clear ocean, all located on the white sandy beaches of the Punta Cancun strip. Guests can enjoy the Delphinus Punta Cancun Aquarium, as it is just steps away from the Hyatt Ziva Cancun property. Guests can also stop by the Solo Buceo Dive Shop for all the things needed to explore the gorgeous ocean. For those who prefer pools, the hotel features three infinity pools, which offer panoramic views of the Caribbean Sea. The on-site fitness center and various business services are great for business travelers who focus on work and want to unwind. Accommodations at the all-inclusive Hyatt Ziva Cancun are luxurious, with 547 spacious suites featuring modern Caribbean décor. All suites include rainfall showers, complimentary refreshment centers with soda and beer, the latest in high-tech entertainment, and turndown service. Some of the hotel’s finest suites include its Swim Up King Room with direct, semi-private access to an infinity pool. Guests can also choose the Turquize Sky Ocean Front Master Double Room, which is adults-only, with a massive balcony and a private hot tub. The hotel also offers the 4,381 square-foot Presidential Suite, which encompasses the entire 18th floor. Hyatt Ziva Cancun’s dining options are just as elegant and vast as its suites. In addition to several globally inspired restaurants, Chevy’s offers American fare in family-friendly digs, while Bastille’s caters to an adult-only crowd with its gourmet French cuisine. There is also a lively microbrewery and sweet tooth-pleasing dessert parlor. Whether guests are planning a destination wedding, honeymoon, family vacation, or business excursion, the Hyatt Ziva Cancun has the luxury accommodations and features that will make any trip unforgettable.
The Riu Palace Las Americas boasts paradise-like weather, an array of amenities, and plenty of activities for guests to enjoy. Suitable for business travelers and families alike, this award-winning resort employs a five-star service staff and offers no shortage of entertainment. It features premium amenities, including an all-inclusive food and drink menu, WiFi throughout the hotel, and 24-hour room service. Guests can indulge in one of the themed restaurants on-site, or get pampered at the Renova Spa. Each room at Riu Palace comes with air conditioning, a satellite TV, and a mini fridge. Guests can also enjoy the minibar, coffee maker, and the in-room safe. For innovative cuisine choices, guests can choose from Italian, Japanese, and Mexican favorites. For snacks and ice cream, Cauchino and Lounge 24 are ideal spots for a quick bite. The all-inclusive menu at Lounge 24 allows adults to enjoy unlimited appetizers, entrees, desserts, and cocktails, 24/7. Riu Palace boasts three swimming pools, a hydromassage area, and a swim-up bar. For extra relaxation, guests may indulge in working out at the fitness center, as well as relaxing in the sauna. The wellness center here also features spa services like body wraps, facial treatments, massages, and body exfoliation. For guests who enjoy recreational activities, the resort has a golf course that offers a shared golf cart, practice balls, and complementary bottled water. Other outdoor activities at Riu Palace include sea sailing, kayaking, beach volleyball, and scuba diving. Riu Palace Las Americas is an ideal location for a scenic getaway trip in Manzana, Mexico.
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Overall 9.2 Excellent
Based on 4,102 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: love the location, walk to the beach.
Excellent
10.0
Poor
1.0
Pros: The staffs are terribly rude，they are not there helping you to resolve problems, they are ruining your holidays, totally unacceptable, I'll never book this hotel again, Never!!!
Excellent
9.4
Pros: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Excellent
9.0
Pros: people there are very nice and friendly and helpful
Excellent
10.0
Pros: The staff was super helpful and the service was great
Excellent
9.0
Pros: I like the location . I like the stuff Carlos, ismael (buffet) sarai (cappuccino ) People from the SPA are really good Front desk almost reallygood, they need people Gread at front Food is excellent Location is excellent Stuff -excellent
Mediocre
2.0
Pros: The best thing is the Beach front area and the views in the room
Excellent
10.0
Pros: The friendly services, and the time of year which was not blazing hot, 80 degrees, oh ya.
Excellent
10.0
Pros: We love the restaurant, the room, the services...Everything
Excellent
10.0
Pros: The Riu Palace Las Americas offers everything I would expect of an all-inclusive hotel. The staff was always very accommodating and friendly. VERY clean! Best thing was no rules!
Excellent
10.0
Pros: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
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Details
Reviews
Overall 9.2 Excellent
Based on 4,102 reviews
Location
9.1
Service
9.0
Breakfast
8.6
WiFi
8.6
Value
8.3
Cleanliness
7.7
Room
7.1
Wellness
5.3
Location
9.0
Service
8.9
Value
8.4
Amenities
8.3
Cleanliness
8.2
Room
6.7
Location
9.3
Service
9.0
Food
8.5
Value
8.4
Cleanliness
7.7
Room
7.2
Wellness
5.8
10.0 Excellent
Pros: love the location, walk to the beach.
Cons: the rooms have so thin walls.
10.0 Excellent
Pros:
Cons: Every thing
1.0 Poor
Pros: The staffs are terribly rude，they are not there helping you to resolve problems, they are ruining your holidays, totally unacceptable, I'll never book this hotel again, Never!!!
Cons:
9.4 Excellent
Pros: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Cons: This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
9.0 Excellent
Pros: people there are very nice and friendly and helpful
Cons:
10.0 Excellent
Pros: The staff was super helpful and the service was great
Cons: There was no roster of activities and programs. We were literally following the sound for the party and afternoon activities
9.0 Excellent
Pros: I like the location . I like the stuff Carlos, ismael (buffet) sarai (cappuccino ) People from the SPA are really good Front desk almost reallygood, they need people Gread at front Food is excellent Location is excellent Stuff -excellent
Cons: Need one more stair from the beach on the other side and one restroom
2.0 Mediocre
Pros: The best thing is the Beach front area and the views in the room
Cons: The food, no real room service, room was dirty,no bottled water or things stocked. Felt like we had to tip all the time. couldn't get breakfast room service or coffee up to the room. breakfast buffet ends at 1030a, too early. crap drinks by the pool
10.0 Excellent
Pros: The friendly services, and the time of year which was not blazing hot, 80 degrees, oh ya.
Cons: No
10.0 Excellent
Pros: We love the restaurant, the room, the services...Everything
Cons: The day I have to leave
10.0 Excellent
Pros: The Riu Palace Las Americas offers everything I would expect of an all-inclusive hotel. The staff was always very accommodating and friendly. VERY clean! Best thing was no rules!
Cons: We had a room with one very large bed, but is was actually 2 queen beds pushed together. They were comfortable but they were made up separately with a crack between. So, with a honeymooning couple, you have to be careful NOT to meet in the middle.
10.0 Excellent
Pros: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
Cons: The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
The Riu Palace Las Americas boasts paradise-like weather, an array of amenities, and plenty of activities for guests to enjoy. Suitable for business travelers and families alike, this award-winning resort employs a five-star service staff and offers no shortage of entertainment. It features premium amenities, including an all-inclusive food and drink menu, WiFi throughout the hotel, and 24-hour room service. Guests can indulge in one of the themed restaurants on-site, or get pampered at the Renova Spa. Each room at Riu Palace comes with air conditioning, a satellite TV, and a mini fridge. Guests can also enjoy the minibar, coffee maker, and the in-room safe. For innovative cuisine choices, guests can choose from Italian, Japanese, and Mexican favorites. For snacks and ice cream, Cauchino and Lounge 24 are ideal spots for a quick bite. The all-inclusive menu at Lounge 24 allows adults to enjoy unlimited appetizers, entrees, desserts, and cocktails, 24/7. Riu Palace boasts three swimming pools, a hydromassage area, and a swim-up bar. For extra relaxation, guests may indulge in working out at the fitness center, as well as relaxing in the sauna. The wellness center here also features spa services like body wraps, facial treatments, massages, and body exfoliation. For guests who enjoy recreational activities, the resort has a golf course that offers a shared golf cart, practice balls, and complementary bottled water. Other outdoor activities at Riu Palace include sea sailing, kayaking, beach volleyball, and scuba diving. Riu Palace Las Americas is an ideal location for a scenic getaway trip in Manzana, Mexico.
Enjoy a trip to paradise at Grand Fiesta Americana Coral Beach Cancun. It offers luxury lodgings that are ideal for couples, families, solo travelers, and the business-minded alike. This resort features beachfront accommodations overlooking the gorgeous Caribbean Sea. Grand Fiesta Americana Coral Beach Cancun offers guests the thrill of a lifetime with its water sports, including snorkeling over coral reefs, water skiing in the crystal-clear sea, and seasonal swimming with the sharks. Hiking trips through the jungle and guided mangrove tours are ideal for landlubbers. The resort is also located near the Playa Mujeres and Iberostar Golf Courses, and walking distance to the Plaza Forum shopping center and Plaza La Isla mall. Accommodations are as stunning as the views. Popular lodgings include the Jr. Suite Ocean Front with separate vanities in the bathroom, the Governor Suite with a private reception area and Jacuzzi, and the Grand Club Master with a spacious terrace, reclining furniture and a well-appointed bathroom. All rooms feature marble flooring and lush, relaxed furnishings. The resort’s onsite amenities include the world-class Gem Spa, offering massages, hydrotherapy, beauty treatments, and more. The cutting-edge fitness center offers ocean views, guided meditation, and yoga classes. If guests are traveling with children, the Coral KidZ Club uses state-of-the-art technologies to create a fun and immersive setting. Dining options at Grand Fiesta Americana Coral Beach Cancun are designed to meet the needs of all guests. Sip on frothy cappuccinos and nibble on European-style pastries at Coral Café. Tropical drinks, fresh seafood, and ocean views are on the menu at Isla Contoy. Delicious Latin cuisine, tequila tastings, and live entertainment are the norm at La Joya. When guests visit Grand Fiesta Americana Coral Beach Cancun, they enjoy one-of-a-kind adventures, a relaxed atmosphere, and world-class attention.
Overall 9.2 Excellent
Based on 3,435 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.0
Pros: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.
Good
6.8
Excellent
9.5
Pros: The staff, location
Excellent
9.5
Pros: The club
Excellent
10.0
Pros: Great service
Excellent
10.0
Pros: This is a great hotel with very friendly staff. They make you feel important from the moment you walk in. If you go to eat in the resort your room will be cleaned again wile you eat. They have 24hr room service at very reasonable prices. There spa is top notch. The beach view is breath taking.
Excellent
9.3
Pros: The hotel was beautiful with many amenities and good restaurants to choose from. The pool was very nice and staff there were great! Our room was very nice, ocean view, roomy and comfortable! Unfortunately we didn't stay long enough to enjoy all they had to offer.
Excellent
10.0
Pros: We love Everything.Specially Lizbeth in front desk she made us happier.She upgraded us because we are in honeymoon.Because of her great welcome we extended 7 days. I recommend this hotel
Excellent
9.5
Pros: It was very clean .
Excellent
8.8
Pros: Yes loved it.
Poor
1.0
Pros: They questioned us about special event that brought us on the vacation. It was our 15th anniversary. They had a bottle of Brut and cake to celebrate all set up in the room.
Excellent
9.3
Pros: The hotel was lovely! Went to the spa and got a relaxing massage (it includes the 10 step hydrotherapy) while my friend hit the gym. We both loved our experience (jet skiing, lounging around the pool).
Details
Reviews
Overall 9.2 Excellent
Based on 3,435 reviews
Location
9.4
Wellness
9.2
Beach
9.2
Pool
9.1
Service
9.1
Amenities
8.8
Room
8.7
Breakfast
8.5
Bar
8.3
Comfort
7.9
WiFi
6.3
Value
5.8
Wellness
9.4
Location
9.0
Service
8.9
Amenities
8.8
Cleanliness
8.8
Pool
8.7
Beach
8.7
Breakfast
8.5
Room
8.5
Comfort
8.3
Value
5.8
Location
9.3
Service
9.1
Amenities
8.8
Wellness
8.7
Comfort
8.2
Room
8.2
Value
5.6
6.0 Good
Pros: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.
Cons: The smell and that the staff was not very helpful when I explained how we bought an all-inclusive package.
6.8 Good
Pros:
Cons: The hotel seemed a little bit lacking liveliness but maybe thats because the time we went was not too busy.
9.5 Excellent
Pros: The staff, location
Cons: Expensive restaurants, annoying membership seminars
9.5 Excellent
Pros: The club
Cons:
10.0 Excellent
Pros: Great service
Cons: My suite was far from the elevator
10.0 Excellent
Pros: This is a great hotel with very friendly staff. They make you feel important from the moment you walk in. If you go to eat in the resort your room will be cleaned again wile you eat. They have 24hr room service at very reasonable prices. There spa is top notch. The beach view is breath taking.
Cons: It is hard to find something that we didn’t like but if there is something, it would be that the breakfast wasn’t included in the price witch is included in similar hotels.
9.3 Excellent
Pros: The hotel was beautiful with many amenities and good restaurants to choose from. The pool was very nice and staff there were great! Our room was very nice, ocean view, roomy and comfortable! Unfortunately we didn't stay long enough to enjoy all they had to offer.
Cons: We didn't like be solicited by one of the staff members immediately after checking in. We were pressured to give some of our time to hear a presentation on joining their member club which was only supposed to last 45 minutes and would be done during breakfast. It ended up being 1 1/2 hours and the presentation was done after breakfast. We also found out that the members program was also a scam when we researched after leaving the presentation. Thank goodness we knew not to jump into signing up for something with out research plus we were not there to waste time on joining some type of time share. So unfortunately that put a bad feeling on the hotel with us.
10.0 Excellent
Pros: We love Everything.Specially Lizbeth in front desk she made us happier.She upgraded us because we are in honeymoon.Because of her great welcome we extended 7 days. I recommend this hotel
Cons: Nothing
9.5 Excellent
Pros: It was very clean .
Cons:
8.8 Excellent
Pros: Yes loved it.
Cons: Didn’t like the fact they didn’t tell us we could kayak for free. And didn’t like the fact you have to pay for a third person even tho it was a double standard room. Only 3 ppl is allowed max to that type of room.
1.0 Poor
Pros: They questioned us about special event that brought us on the vacation. It was our 15th anniversary. They had a bottle of Brut and cake to celebrate all set up in the room.
Cons: The wait for the check in was 20 min!! They weren't even busy!!! They were occupied with checking in a large group of flight attendants and pilot. Wish they had a separate person dealing with major groups. Also bedsheets were not cleaned properly.
9.3 Excellent
Pros: The hotel was lovely! Went to the spa and got a relaxing massage (it includes the 10 step hydrotherapy) while my friend hit the gym. We both loved our experience (jet skiing, lounging around the pool).
Cons: The only thing that was a bit pricey was the breakfast buffet (not worth it if you’re stuffed after 3 pancakes) but the choice and variety of food was amazing
Enjoy a trip to paradise at Grand Fiesta Americana Coral Beach Cancun. It offers luxury lodgings that are ideal for couples, families, solo travelers, and the business-minded alike. This resort features beachfront accommodations overlooking the gorgeous Caribbean Sea. Grand Fiesta Americana Coral Beach Cancun offers guests the thrill of a lifetime with its water sports, including snorkeling over coral reefs, water skiing in the crystal-clear sea, and seasonal swimming with the sharks. Hiking trips through the jungle and guided mangrove tours are ideal for landlubbers. The resort is also located near the Playa Mujeres and Iberostar Golf Courses, and walking distance to the Plaza Forum shopping center and Plaza La Isla mall. Accommodations are as stunning as the views. Popular lodgings include the Jr. Suite Ocean Front with separate vanities in the bathroom, the Governor Suite with a private reception area and Jacuzzi, and the Grand Club Master with a spacious terrace, reclining furniture and a well-appointed bathroom. All rooms feature marble flooring and lush, relaxed furnishings. The resort’s onsite amenities include the world-class Gem Spa, offering massages, hydrotherapy, beauty treatments, and more. The cutting-edge fitness center offers ocean views, guided meditation, and yoga classes. If guests are traveling with children, the Coral KidZ Club uses state-of-the-art technologies to create a fun and immersive setting. Dining options at Grand Fiesta Americana Coral Beach Cancun are designed to meet the needs of all guests. Sip on frothy cappuccinos and nibble on European-style pastries at Coral Café. Tropical drinks, fresh seafood, and ocean views are on the menu at Isla Contoy. Delicious Latin cuisine, tequila tastings, and live entertainment are the norm at La Joya. When guests visit Grand Fiesta Americana Coral Beach Cancun, they enjoy one-of-a-kind adventures, a relaxed atmosphere, and world-class attention.
Nestled on a white sand beach, Le Blanc Spa Resort is an award-winning adults-only resort that offers lavish accommodations and multiple pools. It boasts 260 spacious luxury guest rooms. Each room features flat-screen TVs, minibars, coffee facilities, iPod docs, in-room safes, as well as free internet access. Guest rooms also fitted with climate control devices, and many offer balconies with scenic views of the ocean. Five restaurants and two bars provide a variety of on-site dining options for visitors. Guests can indulge in a French-inspired dining experience at LUMIERE, enjoy some Italian cuisine at BLANCITALIA, or take a culinary tour through the orient at BLANCASIA. The dining experience also includes breakfast and lunch buffet options, accompanied by views of the ocean. Beach side activities at the resort include snorkeling, swimming with dolphins, and jet boat rides. Le Blanc Spa Resort also provides tour packages to archeological Mayan sites. At night, the resort offers different entertainment options, including a casino night, magic shows, circus performances, and a tango night. The onsite spa boasts multiple treatment rooms, including options for couples, as well as saunas, hydrotherapy facilities, and Thai massages. Pilates and yoga classes are also available. Situated minutes from downtown Cancun and only a 30-minute drive from Cancun international airport, Le Blanc Spa Resort provides easy access to many of the local attractions. It is within a 15-minute walk from multiple beaches, including Forum, Chac Mool, and Gaviota Azul Beach. It is also less than a half-hour's walk to the Tequila Museum, Plaza Caracol Mall, and La Isla Shopping Mall.
Overall 9.2 Excellent
Based on 1,167 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
Excellent
10.0
Pros: Everything is great
Excellent
10.0
Pros: Awesome property with great staff!
Excellent
9.4
Pros: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Excellent
9.5
Pros: The staff is amazing. There is a butler in each room and there is always staff ready to help (drinks, food, towels, etc) in the pool and beach areas. The place itself is perfect for a relaxing trip (if you want a hotel to party this is not your best choice). I highly recommend trying out all the specialty restaurants, the food there is amazing, better than expected for an ALL-INCLUSIVE RESORT. The drinks they offer are premium brands and the bars offer a wide variety of mixed drinks or cocktails. The room was incredible with amazing views to the beach. The bed and pillows will not let you get up in the morning because of how comfortable they are. The Spa is a little expensive but is worth it, use your resort credit.
Good
6.8
Pros: The staff was really nice and the service is in overall very good. The beach is beautiful, the pools too and the room was very clean. We did a Masaje con Piedras Sagradas at the spa and it was really nice. The spa facilities are very good and you can use them any times you want, off course not the extra services, just the sauna, jacuzzi, cold room and all that. The Mexican restaurant was really good.
Excellent
10.0
Pros: Everything exceeded every single expectation I may have had. There were a few superstars of the bunch and they were the best EVER! Hugo and Israel, our butlers, were as sweet and helpful as can be; Jair at the beach was impeccable; Alan at the pool.bar was amazing; Alvaro and all the evening guys at the lobby bar were perfect; and Bruno from guest services was professional and incredibly attentive! We are Le Blanc guests for life!
Okay
5.0
Excellent
10.0
Pros: Excellent service, beautiful hotel, great food, great friendly staff. Very high class.
Excellent
10.0
Pros: Love the spa, even if you don't pay for a massage or other treatment you get access to the full hydrotherapy suite: sauna, ice room, steam room etc. I like that the main restaurant buffet had options that changed daily! Liquor dispenser in the room was very tempting. The butlers did an amazing job keeping us with honeymoon surprises each time we came back to our room after a day out.
Excellent
9.1
Pros: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Good
7.5
Pros: Rooms were great. Staff super friendly and attentive.
Details
Reviews
Overall 9.2 Excellent
Based on 1,167 reviews
Breakfast
10.0
Location
9.3
Vibe
9.2
Service
9.1
Wellness
9.0
Amenities
8.9
Room
8.0
Location
9.4
Service
9.1
Amenities
9.0
Wellness
8.9
Vibe
8.6
Room
7.5
Value
7.4
Food
7.3
Service
9.3
10.0 Excellent
Pros: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
Cons:
10.0 Excellent
Pros: Everything is great
Cons: Nothing
10.0 Excellent
Pros: Awesome property with great staff!
Cons: Nothing, it was perfect!
9.4 Excellent
Pros: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Cons: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else
9.5 Excellent
Pros: The staff is amazing. There is a butler in each room and there is always staff ready to help (drinks, food, towels, etc) in the pool and beach areas. The place itself is perfect for a relaxing trip (if you want a hotel to party this is not your best choice). I highly recommend trying out all the specialty restaurants, the food there is amazing, better than expected for an ALL-INCLUSIVE RESORT. The drinks they offer are premium brands and the bars offer a wide variety of mixed drinks or cocktails. The room was incredible with amazing views to the beach. The bed and pillows will not let you get up in the morning because of how comfortable they are. The Spa is a little expensive but is worth it, use your resort credit.
Cons: There is an important difference between the food at the specialty restaurants and the one from the room service and pool/beach areas. The food itself isn't bad but I expected more. Considering the price you are paying versus other all-inclusive resorts like the Hard Rock Hotel. The food in these areas lacks quality, variety and taste.
6.8 Good
Pros: The staff was really nice and the service is in overall very good. The beach is beautiful, the pools too and the room was very clean. We did a Masaje con Piedras Sagradas at the spa and it was really nice. The spa facilities are very good and you can use them any times you want, off course not the extra services, just the sauna, jacuzzi, cold room and all that. The Mexican restaurant was really good.
Cons: First of all. On the middle of our stay, my wife had this massive allergic reaction to a mistreated food, she has never had this kind of reaction and she doesn’t have any kind of allergy to any type of food. We had to call the hotel doctor (which arrived 45 minutes later) to inject her some medications and it was a pretty expensive service, shouldn’t an all inclusive hotel be responsible for the service knowing that all food and drinks are taken from the facilities?. The hotel should have a better medical service since the 90% of the guests are elderly people, also she was attended in this deposit room that wasn’t suitable for the occasion or the price. Second of all, even tho the hotel is a only adult resort, we believe that it should have more experience activities among it’s guests. On the other hand is the food. For the overall price of the hotel and the accommodations, we though the food was going to be better than it was. The best restaurant (and the most unlikely to be used is the Mexican, obviously) and the French one Lumiere (the one that you have to make reservation and has a dress code) has the poorest seasoned food we have tried. Finally, even though the hotel has been recently remodeled it is still missing many details that would make your stay kore suitable for the price. Like the hammers at 9 am and 8 pm. Or the conversations from across the door and the slammed doors very time any guests close its room door. We had the Royal Honeymoon Ocean Front.
10.0 Excellent
Pros: Everything exceeded every single expectation I may have had. There were a few superstars of the bunch and they were the best EVER! Hugo and Israel, our butlers, were as sweet and helpful as can be; Jair at the beach was impeccable; Alan at the pool.bar was amazing; Alvaro and all the evening guys at the lobby bar were perfect; and Bruno from guest services was professional and incredibly attentive! We are Le Blanc guests for life!
Cons: Nothing. There was not a single complaint.
5.0 Okay
Pros:
Cons: Shower floor drain need to be fixed. Water drain Too slow
10.0 Excellent
Pros: Excellent service, beautiful hotel, great food, great friendly staff. Very high class.
Cons: I liked everything!!
10.0 Excellent
Pros: Love the spa, even if you don't pay for a massage or other treatment you get access to the full hydrotherapy suite: sauna, ice room, steam room etc. I like that the main restaurant buffet had options that changed daily! Liquor dispenser in the room was very tempting. The butlers did an amazing job keeping us with honeymoon surprises each time we came back to our room after a day out.
Cons: Rather aggressive timeshare presentation pushed upon you right when you arrive when you just want to unwind, relax. But otherwise there isn't much I didn't like.
9.1 Excellent
Pros: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Cons: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
7.5 Good
Pros: Rooms were great. Staff super friendly and attentive.
Cons: Food was underwhelming for the cost to stay.
Nestled on a white sand beach, Le Blanc Spa Resort is an award-winning adults-only resort that offers lavish accommodations and multiple pools. It boasts 260 spacious luxury guest rooms. Each room features flat-screen TVs, minibars, coffee facilities, iPod docs, in-room safes, as well as free internet access. Guest rooms also fitted with climate control devices, and many offer balconies with scenic views of the ocean. Five restaurants and two bars provide a variety of on-site dining options for visitors. Guests can indulge in a French-inspired dining experience at LUMIERE, enjoy some Italian cuisine at BLANCITALIA, or take a culinary tour through the orient at BLANCASIA. The dining experience also includes breakfast and lunch buffet options, accompanied by views of the ocean. Beach side activities at the resort include snorkeling, swimming with dolphins, and jet boat rides. Le Blanc Spa Resort also provides tour packages to archeological Mayan sites. At night, the resort offers different entertainment options, including a casino night, magic shows, circus performances, and a tango night. The onsite spa boasts multiple treatment rooms, including options for couples, as well as saunas, hydrotherapy facilities, and Thai massages. Pilates and yoga classes are also available. Situated minutes from downtown Cancun and only a 30-minute drive from Cancun international airport, Le Blanc Spa Resort provides easy access to many of the local attractions. It is within a 15-minute walk from multiple beaches, including Forum, Chac Mool, and Gaviota Azul Beach. It is also less than a half-hour's walk to the Tequila Museum, Plaza Caracol Mall, and La Isla Shopping Mall.
When it comes to modern resorts that are all-inclusive and geared towards adults, Hyatt Zilara Cancun is a popular option among many. It offers over 300 hundred suites that easily cater to the needs of a variety of travelers and tourists. All of them include contemporary decor along with outstanding views of the ocean, pool, and resort. Hyatt Zilara Cancun is easily accessed from the airport via complimentary shuttle or private transportation. Area attractions include the Interactive Aquarium to the south, numerous parks in the surrounding area, and even golf courses that guests can take advantage of to play a round or two during the day. The rooms at Hyatt Zilara Cancun have a fun and relaxed atmosphere, and check in is at 3 p.m. daily. Accommodations vary in size all the way from those which are a few hundred square feet with cozy beds, TVs, full bathrooms, and balconies, to penthouse suites that offer over 1,300 feet of floor space, vanity counters, spacious bedrooms, dedicated living rooms, dining rooms, telescopes for stargazing at night, double whirlpool tubs, complimentary bathrobes, LED satellite TVs, coffee makers, exclusive access to the Chef's Plate gourmet restaurant and more. Hyatt Zilara Cancun has a lot to offer in terms of in-house dining and activity options. There are a total of six options when it comes to food as well as five separate bars. Guests can indulge in open-air seafood restaurants and a la carte options that overlook the sea. Those staying here can also drop in on nightly entertainment that features a celebration of Mexican culture and Venetian carnival shows, as well as play games, take art classes, attend culinary lessons, experience wine tasting, water sports, and more.
Overall 9.0 Excellent
Based on 3,469 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.8
Pros: Staff was wonderful. Everyone was very nice and helpful. Property was very clean, everything felt well maintained and the room was spotless. For an all inclusive the food was surprisingly good, breakfast at pelicans was great and we never had an issue waiting for a table at any of the restaurants
Excellent
10.0
Pros: I loved everything about this hotel, I am picky I grow up in the grounds of a wonderful all inclusive compliments to my mother’s job....Thanks Mom. So it’s hard to impress me....and I am impressed......Thanks guys....I will be back.
Excellent
10.0
Pros: Everyone was amazing ! The food was delicious , we had a lot of variety to choose from. The drinks were great , they had top shelf drinks that you can just request for . The staff was professional and very attentive. I am beyond pleased and happy.
Excellent
8.3
Pros: Restaurants, pool
Excellent
10.0
Pros: This is great hotel! I had one of the best vacation in my life. Cancun is great too!
Excellent
10.0
Pros: This resort was incredible. Exceeded our expectations. Couldn’t have picked a better resort
Excellent
10.0
Pros: When you enter the place is amazing beautiful from when you walk in. Staff very nice and helpful. Food was amazing we tried to eat in all restaurants but didnt stay for too long. They have night entertainment which is pleasing to watch. By 5ish the sun starts setting due the building covering so get your tan on early.
Excellent
8.3
Pros: Huge place. Even though they were completely booked the hotel never looked crowded. Staff was amazing! Pool party was also lit! The food was okay. My wife and I stay in the swim up suite and again it was amazing!!
Excellent
10.0
Pros: The staff works exceptionally hard to make sure you're well taken care of and pleased with your visit.
Excellent
10.0
Pros: Everything was fantastic.
Excellent
10.0
Pros: Amazing staff, wonderful facility, Great food!! Will go back again!!
Good
6.3
Details
Reviews
Overall 9.0 Excellent
Based on 3,469 reviews
Breakfast
9.1
Service
8.8
Location
8.8
Wellness
8.5
Food
8.4
Amenities
7.9
Room
7.9
WiFi
5.4
Service
8.9
Food
8.7
Location
8.7
Pool
8.3
Wellness
8.2
Amenities
7.4
Room
7.3
Bar
6.4
Comfort
4.6
Wellness
8.8
Service
8.6
Cleanliness
8.5
Location
8.5
Amenities
7.7
Pool
7.2
Room
6.9
Comfort
4.8
8.8 Excellent
Pros: Staff was wonderful. Everyone was very nice and helpful. Property was very clean, everything felt well maintained and the room was spotless. For an all inclusive the food was surprisingly good, breakfast at pelicans was great and we never had an issue waiting for a table at any of the restaurants
Cons: A movie was being shot during the entirety of our stay which caused the beach to be mostly covered by the movie set. The hotel did not alert us in advance or tell us when we even got to the hotel and checked in. We were inconvenienced during our whole stay, having to stay out of the way and having restricted beach and ocean access. They also told us they only served alcohol 11am to 11pm but then that didn’t end up being totally right. Don’t stay here if you want a very lively nightlife, it all shuts down by 1130pm.
10.0 Excellent
Pros: I loved everything about this hotel, I am picky I grow up in the grounds of a wonderful all inclusive compliments to my mother’s job....Thanks Mom. So it’s hard to impress me....and I am impressed......Thanks guys....I will be back.
Cons: -
10.0 Excellent
Pros: Everyone was amazing ! The food was delicious , we had a lot of variety to choose from. The drinks were great , they had top shelf drinks that you can just request for . The staff was professional and very attentive. I am beyond pleased and happy.
Cons: Everything was perfect , the only down side was that they were filming a movie on site so I feel Like I didn't get to fully appreciate the resorts lobby area .
8.3 Excellent
Pros: Restaurants, pool
Cons: Jacuzzi not working and light problem. Poor quality of free alcoholic beverage. Very hot opened reception. Arrived at 2am, keys didn't work and I had to change 3 times to an other bedroom.
10.0 Excellent
Pros: This is great hotel! I had one of the best vacation in my life. Cancun is great too!
Cons:
10.0 Excellent
Pros: This resort was incredible. Exceeded our expectations. Couldn’t have picked a better resort
Cons: I wish the pool was open later
10.0 Excellent
Pros: When you enter the place is amazing beautiful from when you walk in. Staff very nice and helpful. Food was amazing we tried to eat in all restaurants but didnt stay for too long. They have night entertainment which is pleasing to watch. By 5ish the sun starts setting due the building covering so get your tan on early.
Cons: Check in is exactly at 3. We got in really early and had to wait. Im sure if it wasnt busy they would have been able to check us in early but that was the only bad thing. Bathrooms do need to be updated. It was a bit confusing when it came to operating the shower.
8.3 Excellent
Pros: Huge place. Even though they were completely booked the hotel never looked crowded. Staff was amazing! Pool party was also lit! The food was okay. My wife and I stay in the swim up suite and again it was amazing!!
Cons: Other than the hotel manager telling me she going to call the cops on me. Everything was okay.
10.0 Excellent
Pros: The staff works exceptionally hard to make sure you're well taken care of and pleased with your visit.
Cons:
10.0 Excellent
Pros: Everything was fantastic.
Cons:
10.0 Excellent
Pros: Amazing staff, wonderful facility, Great food!! Will go back again!!
Cons:
6.3 Good
Pros:
Cons: We had booked our stay for four nights looking for a relaxing getaway. The first morning we walked into the lobby we could not move-there were people everywhere, cameras, cameramen. The entire lobby and central bar was off limits to the guests at the resort. This went on from 6:30 am until bedtime. We had no clue what was going on, and had to ask someone at the hotel who then told us they were filming a movie there. We were not told this when we checked into our room the day before. We could not access the front door, front desk or enjoy the lobby's seating and the main bar. We were very inconvenienced for the entire day and had to walk around the outskirts of the resort to get from the pool to the restaurant. On our last two days, they moved the filming of the movie to the beach and resort's pool. We were not allowed to use half of the pool and they occupied a good portion of the cabanas that were there for guests whom paid to stay at this place. We have to sacrifice our comfort for the movie. There were people everywhere, moving furniture around by the pool while we were trying to swim. If I had known this prior to my trip, I would not have stayed here, as it wasn't as relaxing as a vacation should be!!! I spoke to the staff about this and they offered a free upgrade next time I come. Unfortunately I would not spend the money to come back, so therefore that is useless to me. They did not offer ANY compensation for the money we spent only to be inconvenienced by the movie crew and props and loud noises all over the resort. I find it very unprofessional that we were not made aware of this prior to coming on our trip or even at check-in, nor were any of the other guests.
When it comes to modern resorts that are all-inclusive and geared towards adults, Hyatt Zilara Cancun is a popular option among many. It offers over 300 hundred suites that easily cater to the needs of a variety of travelers and tourists. All of them include contemporary decor along with outstanding views of the ocean, pool, and resort. Hyatt Zilara Cancun is easily accessed from the airport via complimentary shuttle or private transportation. Area attractions include the Interactive Aquarium to the south, numerous parks in the surrounding area, and even golf courses that guests can take advantage of to play a round or two during the day. The rooms at Hyatt Zilara Cancun have a fun and relaxed atmosphere, and check in is at 3 p.m. daily. Accommodations vary in size all the way from those which are a few hundred square feet with cozy beds, TVs, full bathrooms, and balconies, to penthouse suites that offer over 1,300 feet of floor space, vanity counters, spacious bedrooms, dedicated living rooms, dining rooms, telescopes for stargazing at night, double whirlpool tubs, complimentary bathrobes, LED satellite TVs, coffee makers, exclusive access to the Chef's Plate gourmet restaurant and more. Hyatt Zilara Cancun has a lot to offer in terms of in-house dining and activity options. There are a total of six options when it comes to food as well as five separate bars. Guests can indulge in open-air seafood restaurants and a la carte options that overlook the sea. Those staying here can also drop in on nightly entertainment that features a celebration of Mexican culture and Venetian carnival shows, as well as play games, take art classes, attend culinary lessons, experience wine tasting, water sports, and more.
The Cancun Hotels Intercontinental Hotels Presidente Cancun Resort is located on white beaches and only minutes away from the heart of Cancun. This luxury resort is less than 15 miles from both Cozumel Airport and Cancun Airport. The hotel offers 300 air-conditioned, non-smoking guestrooms. It’s located only a few miles away from the Mayan ruins at El Meco. This hotel has on-siting dining options including Epicentro which offers a wide range of rums, tequilas, and gins. El Caribeno is the place for guests to indulge in authentic Caribbean cuisine overlooking the beautiful beaches. Le Cap Beach Club is also located at the hotel and serves Mediterranean pizzas and vegetarian fare. Guests can enjoy breakfast at Café Urbano which offers pastries, fruit, juices, and more. The is also a deck bar where evening cocktails and light meals are available. The Presidente Cancun Resort offers classic rooms, executive rooms, and suites in a tropical environment. Every room offers a large-screen television and iHome docking stations. Executive rooms give guests access to the Club Lounge for free breakfast and evening drinks. These rooms overlook the sea of the nearby lagoon. Turndown service is available to all guests, as is a 24-hour business center. Guests looking for shopping and entertainment will find many businesses near the hotel including Bamboo Spa for massages and treatments, Coco Bongo Cancun which is a popular nightlife destination, 360 Surf School where guests can learn to surf the ocean waves, and Cancun ATV tours. Other options include The City Discotheque, Senor Frog’s Bar, and Mandala Cancun.
Overall 9.0 Excellent
Based on 1,904 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.3
Pros: Great beach, nice heated pools, location
Good
7.5
Pros: It smelled very good the second we walked in and everybody was very friendly.
Okay
4.3
Excellent
8.3
Pros: The beach was the cleanest in the area - better than with more expensive hotels which had some seaweed at their beaches
Excellent
8.0
Pros: The food here is really good. Wish there would have been a bit more attention to service on the beach. The pool side bar was also very slow to get us drinks even when there were only 4 or 5 people sitting at the bar.
Excellent
10.0
Pros: Nice
Excellent
10.0
Pros: The beach of hotel is very good and area is the best. It’s close to centre of zona hotelera. Rooms are wide and clean. There is a good cafe who’s name is urban we had breakfast, it was delicious. You should try to stay.
Excellent
9.3
Pros: Fantastic beach, the most beautiful in the area.
Excellent
9.0
Pros: Staff is friendly, hotel is modern, food was much better than we expected.
Excellent
10.0
Pros: Excelent food!
Excellent
8.3
Pros: the space, I didnt feel crowded, the natural fauna and flora was great, the iguana was a bit scary, the cat was friendly, the crab bit my toe
Mediocre
2.0
Pros: The room was charged and I was never able to check in had to look for another last minute hotel
Details
Reviews
Overall 9.0 Excellent
Based on 1,904 reviews
Beach
9.4
Location
9.1
Service
8.7
Vibe
8.2
Food
8.0
Breakfast
8.0
Room
7.5
Comfort
6.9
WiFi
5.9
Value
4.6
Beach
9.3
Location
9.0
Service
8.9
Cleanliness
8.5
Pool
8.3
Amenities
8.2
Breakfast
8.1
Comfort
6.4
Room
6.2
Value
4.5
Beach
9.3
Location
8.8
Breakfast
8.4
Service
8.2
Amenities
7.5
Room
7.2
Vibe
7.1
Comfort
6.5
Value
4.8
8.3 Excellent
Pros: Great beach, nice heated pools, location
Cons: Price/value relationship of food and drinks. Rooms too small.
7.5 Good
Pros: It smelled very good the second we walked in and everybody was very friendly.
Cons: The room wasn’t cleaned properly throughout the day.
4.3 Okay
Pros:
Cons: I checked into your hotel in Cancun late afternoon on Thursday, went directly to the pool and dinner came back and the temperature in the room was 76°. I hadn’t noticed previously because I hadn’t spent any time in the room. I set the temperature down to 65 and went to bed hoping the room would cool overnight. When we woke up it was still 76 and we immediately called the front desk for maintenance. We waited for him to arrive instead of enjoying sleeping in on our last vacation day. He determined it would take 2 to 3 hours to repair the AC. The front desk called & I simply requested a free breakfast for the two of us as a amicable solution to having spent our time in a room with little to no AC. We were offered to switch of rooms at 10 AM , but we were checking out in only a couple hours so it was really pointless to pack up, move to another room, unpack and then repack to check out. The front desk said they would get back to us about the free breakfast, but didn’t & after waiting 20 minutes I contacted them again, they offered one breakfast not two. I requested to at least get the two breakfasts as I wasn’t even going to purchase another breakfast, they said they would call me back in five minutes.15 minutes later with no return call I contacted them again, they again said let me get back to you in 5 to 10 minutes to see if we can give you the second breakfast. When I didn’t hear back by 10:30, (breakfast ends at 11) and we are already spent our entire morning trying to resolve this irritating situation, we went to breakfast assuming that surely they would give us two breakfasts for having a room with no AC and we had the two breakfast, then went to the front desk who informed me all I was getting was 50% off my breakfast. I think for a four-star hotel this experience was inexcusable & petty.
8.3 Excellent
Pros: The beach was the cleanest in the area - better than with more expensive hotels which had some seaweed at their beaches
Cons: some walls at the corridors obviously require some refurbishment
8.0 Excellent
Pros: The food here is really good. Wish there would have been a bit more attention to service on the beach. The pool side bar was also very slow to get us drinks even when there were only 4 or 5 people sitting at the bar.
Cons:
10.0 Excellent
Pros: Nice
Cons:
10.0 Excellent
Pros: The beach of hotel is very good and area is the best. It’s close to centre of zona hotelera. Rooms are wide and clean. There is a good cafe who’s name is urban we had breakfast, it was delicious. You should try to stay.
Cons: The corridor which go to rooms is so long.
9.3 Excellent
Pros: Fantastic beach, the most beautiful in the area.
Cons: Uncomfortable beach chairs/beds. Noisy watersport vehicles rentable. Hotels nearby were playing very loud music most of the daytime
9.0 Excellent
Pros: Staff is friendly, hotel is modern, food was much better than we expected.
Cons: Prices were higher than expected. Similar to Florida prices.
10.0 Excellent
Pros: Excelent food!
Cons:
8.3 Excellent
Pros: the space, I didnt feel crowded, the natural fauna and flora was great, the iguana was a bit scary, the cat was friendly, the crab bit my toe
Cons: the beds are very soft, my back hurts and my elderly parents had back pain all week. staff great music was ok, sometimes old fashin and loud
2.0 Mediocre
Pros: The room was charged and I was never able to check in had to look for another last minute hotel
Cons:
The Cancun Hotels Intercontinental Hotels Presidente Cancun Resort is located on white beaches and only minutes away from the heart of Cancun. This luxury resort is less than 15 miles from both Cozumel Airport and Cancun Airport. The hotel offers 300 air-conditioned, non-smoking guestrooms. It’s located only a few miles away from the Mayan ruins at El Meco. This hotel has on-siting dining options including Epicentro which offers a wide range of rums, tequilas, and gins. El Caribeno is the place for guests to indulge in authentic Caribbean cuisine overlooking the beautiful beaches. Le Cap Beach Club is also located at the hotel and serves Mediterranean pizzas and vegetarian fare. Guests can enjoy breakfast at Café Urbano which offers pastries, fruit, juices, and more. The is also a deck bar where evening cocktails and light meals are available. The Presidente Cancun Resort offers classic rooms, executive rooms, and suites in a tropical environment. Every room offers a large-screen television and iHome docking stations. Executive rooms give guests access to the Club Lounge for free breakfast and evening drinks. These rooms overlook the sea of the nearby lagoon. Turndown service is available to all guests, as is a 24-hour business center. Guests looking for shopping and entertainment will find many businesses near the hotel including Bamboo Spa for massages and treatments, Coco Bongo Cancun which is a popular nightlife destination, 360 Surf School where guests can learn to surf the ocean waves, and Cancun ATV tours. Other options include The City Discotheque, Senor Frog’s Bar, and Mandala Cancun.
The Hotel Riu Cancun is located in one of the most popular tourist destinations for Cancun, and it features gorgeous sandy beaches alongside turquoise water. The hotel is a short ride from the airport and getting to and from there is easy thanks to its complementary shuttles, taxis, and car rentals that are available. When it comes to day-to-day activities in the area, in addition to the beach that the hotel is on, the famous Plaza La Isla is a short drive down the road to meet any guest's shopping needs, and then there is the beach pavilion further down the island that many people enjoy as well. The city of Cancun itself has a lot of things to enjoy as well. There are many restaurants, parks, nightclubs, and more guests can easily take advantage of. Hotel Riu Cancun is an all-inclusive resort with many options when it comes to rooms that will appeal to a variety of travelers. There are rooms ranging from double standards that include air-conditioning, Wi-Fi, safes, refrigerators, and the balcony to the luxurious suites that have all of those amenities plus hydro-massage bathtubs. The suites also feature gorgeous views of the sea. On the hotel grounds, there are three swimming pools as well as a free gym and whirlpool bath. There are also programs for the kids to enjoy and entertainment options during both the night and day for adults. Guests can enjoy the live shows, live music, and excellent dance opportunities as well.
Overall 8.8 Excellent
Based on 5,442 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: The many pools and location of the resort
Excellent
9.0
Pros: Location and variety
Excellent
10.0
Pros: Staff were very friendly, they go out of their way to make you happy! Resort was very clean. Hotel was sold out during my stay and it was easy to find lounge chairs on both the beach and pool areas as long as you got there before 10am.
Excellent
10.0
Pros: Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.
Excellent
10.0
Pros: Location view shows food
Excellent
8.0
Pros: Balcony with ocean view
Excellent
9.0
Pros: Great location... close to bars and shops Friendly staff
Excellent
10.0
Pros: As expected, brilliant
Okay
4.0
Pros: The staff!! They were outstanding!
Excellent
10.0
Pros: location
Excellent
10.0
Pros: The location . The pools and the staff was friendly.
Excellent
9.0
Pros: The outstanding, friendly staff and the location.
Details
Reviews
Overall 8.8 Excellent
Based on 5,442 reviews
Location
9.1
Service
8.2
Breakfast
7.6
WiFi
6.5
Room
6.2
Comfort
4.6
Wellness
4.1
Location
9.0
Value
8.2
Pool
7.7
Service
7.2
Cleanliness
6.2
Room
5.1
Comfort
3.9
Location
9.1
Service
8.0
Pool
7.9
Bar
7.4
Cleanliness
6.3
Room
5.8
Comfort
4.8
9.0 Excellent
Pros: The many pools and location of the resort
Cons: It didnt offer room service, and really didnt have a place to get activity stuff.
9.0 Excellent
Pros: Location and variety
Cons: Would be nice if there were more English speaking staff, hard to communicate not knowing Spanish.
10.0 Excellent
Pros: Staff were very friendly, they go out of their way to make you happy! Resort was very clean. Hotel was sold out during my stay and it was easy to find lounge chairs on both the beach and pool areas as long as you got there before 10am.
Cons: Food was okay, nothing great.
10.0 Excellent
Pros: Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.
Cons: Pool hours are only until 7pm, which was a huge bummer. Pool is a main attraction and they should extend the hours till 10pm. Daily Stage performance at LA Fiesta should be made more creative. People were not really enjoying it, and neither did I.
10.0 Excellent
Pros: Location view shows food
Cons: Did not like the bedding... I hated the blankets and sheets ... would prefer all Cotten and duvets hotel style linens ...
8.0 Excellent
Pros: Balcony with ocean view
Cons: the pools closed at 7:00 pm
9.0 Excellent
Pros: Great location... close to bars and shops Friendly staff
Cons: More entertainment at night for guests
10.0 Excellent
Pros: As expected, brilliant
Cons:
4.0 Okay
Pros: The staff!! They were outstanding!
Cons: How early the pools close. The temp of the pools was too warm. The lack of beer choices.
10.0 Excellent
Pros: location
Cons: Food selection in the buffet does not change daily. The hotel could consider changing their towels to a softer brand.
10.0 Excellent
Pros: The location . The pools and the staff was friendly.
Cons: The pools close too early at 7 pm. The room smelled like sewer. The water stunk. The water in the room stunk. Our clothes and suitcases smelled like it when we got back. The food wasnt as good as it used to be. We were there 15 years ago. Not the same
9.0 Excellent
Pros: The outstanding, friendly staff and the location.
Cons: The shower design - created a flood in the bathroom each time. The loudness and over drinking of some of patrons. People yelling at 4am up and down the halls.
The Hotel Riu Cancun is located in one of the most popular tourist destinations for Cancun, and it features gorgeous sandy beaches alongside turquoise water. The hotel is a short ride from the airport and getting to and from there is easy thanks to its complementary shuttles, taxis, and car rentals that are available. When it comes to day-to-day activities in the area, in addition to the beach that the hotel is on, the famous Plaza La Isla is a short drive down the road to meet any guest's shopping needs, and then there is the beach pavilion further down the island that many people enjoy as well. The city of Cancun itself has a lot of things to enjoy as well. There are many restaurants, parks, nightclubs, and more guests can easily take advantage of. Hotel Riu Cancun is an all-inclusive resort with many options when it comes to rooms that will appeal to a variety of travelers. There are rooms ranging from double standards that include air-conditioning, Wi-Fi, safes, refrigerators, and the balcony to the luxurious suites that have all of those amenities plus hydro-massage bathtubs. The suites also feature gorgeous views of the sea. On the hotel grounds, there are three swimming pools as well as a free gym and whirlpool bath. There are also programs for the kids to enjoy and entertainment options during both the night and day for adults. Guests can enjoy the live shows, live music, and excellent dance opportunities as well.
Perfectly located in the heart of Cancun, Mexico- Dreams Punta Cana Resort & Spa shines, as a tropical paradise- surrounded by crystal blue waters and white sand beaches. The hotel and resort sits on Cancun’s premier beach and is conveniently located next to downtown shops, restaurants, bars, and entertainment. The resort boasts being a “AAA Four Diamond resort” and advertises- going beyond the traditional all-inclusive resort vibe, with an experience they have trademarked as- Unlimited- Luxury® Guests enjoy comfortable accommodations and have access to 650 ft of Caribbean beach right outside the doors. The hotel atmosphere is one that mixes the Mexican Caribbean with five-star luxury while maintaining a beachy relaxed vibe. Dreams Sands Cancun Resort & Spa features 438 non-smoking rooms and suites that are light and airy and decorated in contemporary decor. Guests who really want that “all-inclusive feel” and convenience of not needing to leave the resort, will get that and more with all the dining selections offered. Options include Bordeaux- French cuisine, Coco Cafe- coffee, ice cream, and snacks, Himitsu- Pan-Asian cuisine, El Patio- Mexican Cuisine, Olio- Mediterranean cuisine, Portofino- Italian cuisine, Waves & Sands- International cuisine (adults only) and World Cafe- international buffet. Plenty of options for every need. There are about 8 other bars/lounges for alcoholic and non-alcoholic drink choices. Dreams Sands Cancun Resort & Spa has activities of every kind. There are indoor/outdoor activities, water sports, nearby golf courses, and babysitting. It is also well known for its accommodations for destination weddings and catering.
Overall 8.7 Excellent
Based on 3,583 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.0
Pros: Food is upper tier for traditional All-Inclusive
Facilities are clean
The staff are friendly
Details
Reviews
Overall 8.7 Excellent
Based on 3,583 reviews
Location
9.2
Service
8.8
Beach
8.5
WiFi
8.3
Breakfast
7.7
Room
6.8
Amenities
5.8
Comfort
5.0
Location
9.4
Beach
8.8
Service
8.8
Cleanliness
8.4
Room
6.4
Amenities
5.7
Vibe
5.2
Comfort
4.7
Service
8.8
Food
7.5
Room
6.5
6.0 Good
Pros: Food is upper tier for traditional All-Inclusive
Facilities are clean
The staff are friendly
Cons: Smokers outside are on the way in and out of the lobby with the smoke drifting inside
Noisy AC and the walls are thin (you will hear your neighbours
Inconsistent service and really slow in the restaurants
The beach is very plain and there is nothing to see for snorkelling
Perfectly located in the heart of Cancun, Mexico- Dreams Punta Cana Resort & Spa shines, as a tropical paradise- surrounded by crystal blue waters and white sand beaches. The hotel and resort sits on Cancun’s premier beach and is conveniently located next to downtown shops, restaurants, bars, and entertainment. The resort boasts being a “AAA Four Diamond resort” and advertises- going beyond the traditional all-inclusive resort vibe, with an experience they have trademarked as- Unlimited- Luxury® Guests enjoy comfortable accommodations and have access to 650 ft of Caribbean beach right outside the doors. The hotel atmosphere is one that mixes the Mexican Caribbean with five-star luxury while maintaining a beachy relaxed vibe. Dreams Sands Cancun Resort & Spa features 438 non-smoking rooms and suites that are light and airy and decorated in contemporary decor. Guests who really want that “all-inclusive feel” and convenience of not needing to leave the resort, will get that and more with all the dining selections offered. Options include Bordeaux- French cuisine, Coco Cafe- coffee, ice cream, and snacks, Himitsu- Pan-Asian cuisine, El Patio- Mexican Cuisine, Olio- Mediterranean cuisine, Portofino- Italian cuisine, Waves & Sands- International cuisine (adults only) and World Cafe- international buffet. Plenty of options for every need. There are about 8 other bars/lounges for alcoholic and non-alcoholic drink choices. Dreams Sands Cancun Resort & Spa has activities of every kind. There are indoor/outdoor activities, water sports, nearby golf courses, and babysitting. It is also well known for its accommodations for destination weddings and catering.
Panama Jacks Resorts Cancun is the perfect destination for vacations to Gran Caribe. This resort is located along the beach in Cancun with various amenities and activities for all guests to enjoy, especially families. The Panama Jacks Resorts in Cancun has 458 rooms available and offers a variety of different room types anywhere from 387 to 1,366 square feet. Each room is designed to fit a maximum of 4-5 individuals and each room includes a private balcony. Each room also comes with a flat screen TV, a coffee maker, and a mini-bar that is restocked daily. More than 13 dining options are included on-site with a variety of restaurants, bars, and lounges. Various different types of cuisine can be found for dining as well as snack and coffee bars. Within the resort, there are four different pools available: an activity pool, a family pool, and two splash pools with slides. Cabanas and hammocks are along the sundeck for guests. There is also a variety of different exercise options, such as a fitness center, beachfront zumba, and aqua aerobics. For families visiting the resort, Camp Jack is an area packed with different activities for younger kids. The resort includes a splash park, a mini-golf course with an ocean view, magic shows, other live entertainment, and movie nights by the pool or on the beach.
Overall 8.7 Excellent
Based on 1,446 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Fabulous staff and beautiful rooms. I loved the location and felt very relaxed.
Excellent
8.3
Pros: The beach was great, facilities clean, staff was very helpful, and there are bars/waiters everywhere.
Excellent
10.0
Pros: The location is perfect. The staff was friendly and helpful with everything. The atmosphere is laid back and relaxing. Our room was amazing with the private pool, highly recommend!
Excellent
10.0
Excellent
9.3
Pros: Very helpful and friendly staff, all you need in one place and close to shops and night life.
Excellent
9.0
Excellent
10.0
Pros: The staff were extremely friendly and the quality of the all inclusive was good. Branded spirits and plenty of choice on food. The activities at the pool and beach were well organised and inclusive to all guests.
Excellent
8.8
Pros: Great facilities and location, great for a family hotel but not ideal for couples. Fantastic room and housekeeping.
Poor
1.0
Pros: The location!!!
Excellent
10.0
Pros: Room is very clean
Excellent
10.0
Pros: Comfort
Excellent
8.3
Pros: I traveled with my parents to Cancun in early May and spent the first few days in Panama Jack. Overall I was pleased with my choice living here. The food in all four restaurants was delicious; people were friendly and willing for help. The check-in/out processes were fast and professional. Strongly recommend choosing the Sea View Room, it really worth the price.
Excellent
8.0
Pros: The food, the facilities, the comfort, the staff.
Good
6.0
Pros: All Inclusive
Good
7.2
Pros: Nice place, beach and pool. Good variety of food and restaurants. Clean and snug. Totally recommend.
Okay
5.6
Pros: Great buffet selection
Okay
5.6
Pros: Serviço all incluse, incluindo bebidas
Good
7.2
Pros: Great beach, great staff. The food is very good.
Details
Reviews
Overall 8.7 Excellent
Based on 1,446 reviews
Cleanliness
9.0
Comfort
8.7
Location
9.0
Services
8.5
Staff
9.0
Value for money
8.1
10.0 Excellent
Pros: Fabulous staff and beautiful rooms. I loved the location and felt very relaxed.
Cons: I was on the ground floor and it was very noisy. I could hear the entertainment until about 11:30pm.
8.3 Excellent
Pros: The beach was great, facilities clean, staff was very helpful, and there are bars/waiters everywhere.
Cons: The food wasn’t great....but it was good enough for the two meals we needed.
10.0 Excellent
Pros: The location is perfect. The staff was friendly and helpful with everything. The atmosphere is laid back and relaxing. Our room was amazing with the private pool, highly recommend!
Cons: The only thing that could have been better were the restaurant and food options. Everything else was perfect.
10.0 Excellent
Pros:
Cons: You could only order room service one time per breakfast lunch and dinner
9.3 Excellent
Pros: Very helpful and friendly staff, all you need in one place and close to shops and night life.
Cons:
9.0 Excellent
Pros:
Cons: I paid for star 4.5 but in fact it is 4
10.0 Excellent
Pros: The staff were extremely friendly and the quality of the all inclusive was good. Branded spirits and plenty of choice on food. The activities at the pool and beach were well organised and inclusive to all guests.
Cons: The noise at the pool from other guests personal music was annoying.
8.8 Excellent
Pros: Great facilities and location, great for a family hotel but not ideal for couples. Fantastic room and housekeeping.
Cons: Food was hit and miss. Alcohol measures in the drinks were very low. Air conditioning unit extremely loud. Pool area very noisy during the day. Nightly entertainment finished too early.
1.0 Poor
Pros: The location!!!
Cons: My room didn't look like the picture online,and the food wasn't food also it wasn't a ocean view like I paid for, the room haves a funny odor.... they are very rude here my kids got stuck in a elevator this was the worst trip I have ever been on
10.0 Excellent
Pros: Room is very clean
Cons: None
10.0 Excellent
Pros: Comfort
Cons:
8.3 Excellent
Pros: I traveled with my parents to Cancun in early May and spent the first few days in Panama Jack. Overall I was pleased with my choice living here. The food in all four restaurants was delicious; people were friendly and willing for help. The check-in/out processes were fast and professional. Strongly recommend choosing the Sea View Room, it really worth the price.
Cons: Need more bottle water in the room.
8.0 Excellent
Pros: The food, the facilities, the comfort, the staff.
Cons: Nothing.
6.0 Good
Pros: All Inclusive
Cons: too cold water in the bahtroom
7.2 Good
Pros: Nice place, beach and pool. Good variety of food and restaurants. Clean and snug. Totally recommend.
Cons: Could be better variety of international drinks.
5.6 Okay
Pros: Great buffet selection
Cons: Constantly pushing timeshare
5.6 Okay
Pros: Serviço all incluse, incluindo bebidas
Cons:
7.2 Good
Pros: Great beach, great staff. The food is very good.
Cons: Drinks inluded in the All Inclusive Plan are not so good. If you want a good bottle of wine you have to pay it extra.
Panama Jacks Resorts Cancun is the perfect destination for vacations to Gran Caribe. This resort is located along the beach in Cancun with various amenities and activities for all guests to enjoy, especially families. The Panama Jacks Resorts in Cancun has 458 rooms available and offers a variety of different room types anywhere from 387 to 1,366 square feet. Each room is designed to fit a maximum of 4-5 individuals and each room includes a private balcony. Each room also comes with a flat screen TV, a coffee maker, and a mini-bar that is restocked daily. More than 13 dining options are included on-site with a variety of restaurants, bars, and lounges. Various different types of cuisine can be found for dining as well as snack and coffee bars. Within the resort, there are four different pools available: an activity pool, a family pool, and two splash pools with slides. Cabanas and hammocks are along the sundeck for guests. There is also a variety of different exercise options, such as a fitness center, beachfront zumba, and aqua aerobics. For families visiting the resort, Camp Jack is an area packed with different activities for younger kids. The resort includes a splash park, a mini-golf course with an ocean view, magic shows, other live entertainment, and movie nights by the pool or on the beach.
The Grand Park Royal Cancun Caribe Resort offers all inclusive resort packages at family friendly, affordable rates. These packages include unlimited snacks and meals, including vegetarian, and other dietary options. Located on the hotel property are eight restaurants. Guest may also enjoy 24 hour room service to make each stay all the more enjoyable. All gratuities are included. Scenic views from the floor to ceiling windows display the deep blue colors of the Caribbean Sea along the property on all sides. In between the waterfronts are the landscaped tropical gardens for all to enjoy the beauty. White sands line the beaches on the hotel property with umbrella covering and water gear available upon request. Non motorized sports equipment is also available for guests to add to their water fun and excitement. Rooms are available with balcony views so guests can continue to enjoy the views of the Resort area and the sea from their rooms. Every room features two double beds and a sitting area designed for individual need and comfort. Each bathroom features a new marble bath area and is lined with a Mexican tile design. Other amenities include an in-room safe, a crib upon request, hairdryer, and one free room service request every 24 hours. Each day the Hotel offers two daily activities including indoor and outdoor events. The activities schedule will be available upon arrival. The Grand Park Royal Cancun Caribe is a family friendly, elegant Hotel destination or an all inclusive resort at the choice of each guest.
Overall 8.6 Excellent
Based on 5,041 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.5
Pros: Nice facility beautiful view nice rooms
Excellent
9.5
Pros: Variety of foods
Mediocre
3.3
Pros: The people in the cocay restaurant very nice.
Excellent
10.0
Pros: It was super nice and clean
Okay
4.5
Pros: Bartenders were nice
Good
7.0
Pros: Mostly friendly staff. Room was nice. Beach was beautiful. Plenty of food and drink. Good food variety
Excellent
10.0
Pros: The Hotel was fantastic. All the staff were friendly and helpful. The food was incredible. The buffet meals were really beautiful as well as restaurants. Activities arranged by hotel staff were so much fun. Tours were arranged by Expedia who have a desk at hotel. The snorkelling tour took us to 3 different Cenotes and we snorkelled through caves as well as cliff jumped and zip lined. Pools at the hotel were warm and the ocean was warm and crystal clear with a lifeguard. This hotel exceeded all expectations.
Excellent
10.0
Pros: Love entertainment staff
Ubaldo manager of food and beverages was amazing!
Super clean resort
Multiple jetted showers the best!
Excellent
8.3
Pros: I loved the pools, the cleanliness, and the scenery.
Excellent
8.5
Pros: Everything was amazing! All the staff were amazing, except check in boy.
Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Excellent
10.0
Pros: Had a great time hotel was beautiful and food was amazing.
Excellent
10.0
Pros: Great place will come back
Details
Reviews
Overall 8.6 Excellent
Based on 5,041 reviews
Location
9.0
Service
8.1
Room
8.0
Breakfast
7.8
WiFi
6.2
Wellness
5.5
Location
9.2
Pool
8.0
Room
7.7
Service
7.7
Cleanliness
8.8
Location
8.7
Service
8.5
Room
8.3
Pool
8.2
Breakfast
7.8
Value
7.6
Food
6.9
5.5 Okay
Pros: Nice facility beautiful view nice rooms
Cons: Staff very rude They have stupid policies in place The phones were out in the rooms so we couldn’t order room service My safe broke with my passports in it they said the battery went out We had ants in the room for the first three days
9.5 Excellent
Pros: Variety of foods
Cons: music all day , specially very loud
3.3 Mediocre
Pros: The people in the cocay restaurant very nice.
Cons: The front people provided very bad service and attitude, the manager Alberto very bad and cheap attitude, hotel wasn't available for a day pass, access for handicap very poor in the hotel not enough ramps. To much money paid for such a bad experience in Grand Park Royal Cancun it makes you feel very unwelcome.
10.0 Excellent
Pros: It was super nice and clean
Cons: Food was about a 6 but still good
4.5 Okay
Pros: Bartenders were nice
Cons: It’s definitely dated and needs some major renovations. They were hosting 450 high school graduates which made for a bad stay for me and my friends. We get it, we were 18 once too but they hotel should have told us or warned us during booking. We actually tried to check out but the hotel refused to refund us our money so we were stuck there. The food was probably the worst hotel food I’ve ever eaten. The pizza place was the best which is pretty sad to say. They advertise as “all inclusive” but we were charged for ordering wine to our room which is ridiculous given we had a swim up pool and wanted to enjoy it. All in all the management was rude, the hotel is old, and the food was not good. I felt like I got ripped off and taken advantage of. I love Cancun and every time we left the resort we had a great time. Coming back to the hotel was a buzz kill for sure.
7.0 Good
Pros: Mostly friendly staff. Room was nice. Beach was beautiful. Plenty of food and drink. Good food variety
Cons: Noisy by the pool. People smoking in the pool. Very noisy neighbours. Others were given a welcome & orientation but for some reason I wasn’t. Management promised a bottle of bubbles for my birthday but after asking 3 seperate times I gave up
10.0 Excellent
Pros: The Hotel was fantastic. All the staff were friendly and helpful. The food was incredible. The buffet meals were really beautiful as well as restaurants. Activities arranged by hotel staff were so much fun. Tours were arranged by Expedia who have a desk at hotel. The snorkelling tour took us to 3 different Cenotes and we snorkelled through caves as well as cliff jumped and zip lined. Pools at the hotel were warm and the ocean was warm and crystal clear with a lifeguard. This hotel exceeded all expectations.
Cons: We loved everything about this hotel.
10.0 Excellent
Pros: Love entertainment staff
Ubaldo manager of food and beverages was amazing!
Super clean resort
Multiple jetted showers the best!
Cons:
8.3 Excellent
Pros: I loved the pools, the cleanliness, and the scenery.
Cons: How early some of the restaurants closed.
8.5 Excellent
Pros: Everything was amazing! All the staff were amazing, except check in boy.
Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Cons: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key.
Check out was good. Thank goodness it was a different person.
Not really any activities at night though.
10.0 Excellent
Pros: Had a great time hotel was beautiful and food was amazing.
Cons: Wish there was more options for not using the stairs. Hurt my knee was having trouble climbing so many stairs.
10.0 Excellent
Pros: Great place will come back
Cons: Food was a little bland but still not bad
The Grand Park Royal Cancun Caribe Resort offers all inclusive resort packages at family friendly, affordable rates. These packages include unlimited snacks and meals, including vegetarian, and other dietary options. Located on the hotel property are eight restaurants. Guest may also enjoy 24 hour room service to make each stay all the more enjoyable. All gratuities are included. Scenic views from the floor to ceiling windows display the deep blue colors of the Caribbean Sea along the property on all sides. In between the waterfronts are the landscaped tropical gardens for all to enjoy the beauty. White sands line the beaches on the hotel property with umbrella covering and water gear available upon request. Non motorized sports equipment is also available for guests to add to their water fun and excitement. Rooms are available with balcony views so guests can continue to enjoy the views of the Resort area and the sea from their rooms. Every room features two double beds and a sitting area designed for individual need and comfort. Each bathroom features a new marble bath area and is lined with a Mexican tile design. Other amenities include an in-room safe, a crib upon request, hairdryer, and one free room service request every 24 hours. Each day the Hotel offers two daily activities including indoor and outdoor events. The activities schedule will be available upon arrival. The Grand Park Royal Cancun Caribe is a family friendly, elegant Hotel destination or an all inclusive resort at the choice of each guest.
One look at the Aloft Cancun in the Zona Hotelera region of Cancun, Mexico and you will be won over. Just steps from the Cancun International Convention Center (it actually provides direct access to the building), it is also steps from Marlin Beach, and a short drive to such attractions as the Maya Cancun Museum, El Rey archaeological site, the Cancun Underwater Museum, Parque las Palapas, Beto Avila Stadium and all kinds of shopping and dining. The Cancún International Airport is only ten miles from the hotel, and half a dozen amazing beaches are less than two thousand feet from the premises. Whether visiting for the amazing golfing, the sightseeing, the natural and historic sites, the ocean and beaches, or a bit of everything, it is all within minutes of this boutique hotel. Yet, it is also packed with many premium amenities of its own. These include the re:charge gym, the outdoor pool area, and the Vlue Spa offering massages and other treatments. There is also a delicious buffet breakfast, Nook (the in-house restaurant serving all three meals each day), a bar, pet-friendly policies, a tour desk, business services, free Wi-Fi, parking and free bike rentals, among other amenities. The rooms range from lagoon and ocean view rooms to suites, but all will include climate controls, separate sitting areas, bottled water, 24-hour room service, mini-bars, beverage stations, entertainment systems with HD TVs and cable service, large and private baths with signature toiletries, and premium bedding and décor. Remarkably attractive and amenities-rich, the Aloft Cancun is a great choice for almost any visitor to this popular destination.
Overall 8.6 Excellent
Based on 2,886 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.5
Pros: Aloft was a great stay. I came for my birthday with my best friend and it was perfect for the few days we were there. For the price you can't beat it. The staff were extremely nice and helpful. Check in process was easy had no issues at all. The room was small but standard. Two double beds and a restroom. The door to the restroom is a sliding door but that didn't bother us. There are no balconies but the windows still provide a great view of the beach. The beach access is literally right across the street. The public beach area was small but was still a good place to visit. The ultramar boat is also next to the public beach access and was about $20 round trip to catch the ferry to Isla Mujeres. Once on the island you can visit the beach and rent golf carts to explore the island. BRING CASH. There is a supermarket right next door and all of the night clubs and restaurants are in walking distance (2-5 minutes max). We thought about adding the all inclusive for $48 each but decided not to after we witnessed a couple being forced to pay for food after they had paid for all inclusive. The food at the breakfast buffet was just ok and the drinks were definitely watered down. If you can manage your expectations then you shouldn't be disappointed. The rooftop pool was nice and we were able to play our music by connecting our phones to the blue tooth speaker. I did mention to just about every staff member that it was my birthday but there was no room upgrade or small gift or surprise provided. But I did see the bellhop taking a birthday bouquet up to another room. So I guess they pick and choose who they would like to offer it to. Overall an ok stay especially if you're on a budget.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Lovely staff....very friendly and helpful. Great location. I would definitely stay there again.
Excellent
9.3
Pros: The bed! The AC! The stuff is really great and the location. Breakfast is very rich too
Excellent
8.3
Pros: Good location and value for money. Breakfast was very good. Very convenient stay for the Congress center of Cancun. Clean and comfortable. Polite stuff
Excellent
10.0
Pros: The location was amazing, great staff, excellent service!
Excellent
8.3
Pros: This hotel was the perfect place to spend the night after touring the Yucatan before our flight home. The vibe is fun and youthful, without trying too hard, and it was still completely quiet and peaceful at night. The 'partial view' was still stunning and offered a full window over the sea, and beds were comfortable and clean. The facilities were top-notch- the rooftop pool was huge and never busy, with plenty of loungers and day beds available and spare pool towels, and the pool table and free computers in the lobby were handy. The location was ideal, because it's just across the street from a cute public beach, and it was totally seaweed-free as it faces north.
Excellent
9.3
Pros: The staff was great as usual
Excellent
10.0
Pros: Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.
Good
7.0
Pros: Very close to ICC convention center
Excellent
9.0
Pros: Staff was very friendly felt safe even in mexico
Excellent
8.0
Pros: Good value for the money
Details
Reviews
Overall 8.6 Excellent
Based on 2,886 reviews
Location
9.6
WiFi
9.2
Service
8.8
Cleanliness
7.4
Room
7.4
Value
7.3
Comfort
7.3
Breakfast
5.6
Location
9.7
Service
8.5
Comfort
7.0
Room
6.5
Breakfast
5.1
Location
9.5
Service
9.2
Cleanliness
7.7
Value
7.7
Room
7.7
Comfort
7.6
Amenities
6.3
Pool
6.0
Value
7.6
9.5 Excellent
Pros: Aloft was a great stay. I came for my birthday with my best friend and it was perfect for the few days we were there. For the price you can't beat it. The staff were extremely nice and helpful. Check in process was easy had no issues at all. The room was small but standard. Two double beds and a restroom. The door to the restroom is a sliding door but that didn't bother us. There are no balconies but the windows still provide a great view of the beach. The beach access is literally right across the street. The public beach area was small but was still a good place to visit. The ultramar boat is also next to the public beach access and was about $20 round trip to catch the ferry to Isla Mujeres. Once on the island you can visit the beach and rent golf carts to explore the island. BRING CASH. There is a supermarket right next door and all of the night clubs and restaurants are in walking distance (2-5 minutes max). We thought about adding the all inclusive for $48 each but decided not to after we witnessed a couple being forced to pay for food after they had paid for all inclusive. The food at the breakfast buffet was just ok and the drinks were definitely watered down. If you can manage your expectations then you shouldn't be disappointed. The rooftop pool was nice and we were able to play our music by connecting our phones to the blue tooth speaker. I did mention to just about every staff member that it was my birthday but there was no room upgrade or small gift or surprise provided. But I did see the bellhop taking a birthday bouquet up to another room. So I guess they pick and choose who they would like to offer it to. Overall an ok stay especially if you're on a budget.
Cons: Breakfast.
8.0 Excellent
Pros: Location
Cons: Nothing
10.0 Excellent
Pros: Lovely staff....very friendly and helpful. Great location. I would definitely stay there again.
Cons:
9.3 Excellent
Pros: The bed! The AC! The stuff is really great and the location. Breakfast is very rich too
Cons: Need to have a bag in the garbage .also more light in the room
8.3 Excellent
Pros: Good location and value for money. Breakfast was very good. Very convenient stay for the Congress center of Cancun. Clean and comfortable. Polite stuff
Cons: Towels were not changed regularly as they should, since they are always wet because of the atmosphere moisture. Bathroom vent not strong enough (at lest in our room)
10.0 Excellent
Pros: The location was amazing, great staff, excellent service!
Cons: Nothing!
8.3 Excellent
Pros: This hotel was the perfect place to spend the night after touring the Yucatan before our flight home. The vibe is fun and youthful, without trying too hard, and it was still completely quiet and peaceful at night. The 'partial view' was still stunning and offered a full window over the sea, and beds were comfortable and clean. The facilities were top-notch- the rooftop pool was huge and never busy, with plenty of loungers and day beds available and spare pool towels, and the pool table and free computers in the lobby were handy. The location was ideal, because it's just across the street from a cute public beach, and it was totally seaweed-free as it faces north.
Cons: Our shower didn't drain well at all, and we had some disappointing cocktails at the downstairs bar- none of the staff seemed to know how to make them or have sufficient ingredients.
9.3 Excellent
Pros: The staff was great as usual
Cons: Room 509 looked run down. There was black marks on the walls Not sure if they are scuff marks or what. Other than that the room was fine. Was surprised to see this.
10.0 Excellent
Pros: Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.
Cons:
7.0 Good
Pros: Very close to ICC convention center
Cons: Swimming pool is too small
9.0 Excellent
Pros: Staff was very friendly felt safe even in mexico
Cons: Outdated
8.0 Excellent
Pros: Good value for the money
Cons:
One look at the Aloft Cancun in the Zona Hotelera region of Cancun, Mexico and you will be won over. Just steps from the Cancun International Convention Center (it actually provides direct access to the building), it is also steps from Marlin Beach, and a short drive to such attractions as the Maya Cancun Museum, El Rey archaeological site, the Cancun Underwater Museum, Parque las Palapas, Beto Avila Stadium and all kinds of shopping and dining. The Cancún International Airport is only ten miles from the hotel, and half a dozen amazing beaches are less than two thousand feet from the premises. Whether visiting for the amazing golfing, the sightseeing, the natural and historic sites, the ocean and beaches, or a bit of everything, it is all within minutes of this boutique hotel. Yet, it is also packed with many premium amenities of its own. These include the re:charge gym, the outdoor pool area, and the Vlue Spa offering massages and other treatments. There is also a delicious buffet breakfast, Nook (the in-house restaurant serving all three meals each day), a bar, pet-friendly policies, a tour desk, business services, free Wi-Fi, parking and free bike rentals, among other amenities. The rooms range from lagoon and ocean view rooms to suites, but all will include climate controls, separate sitting areas, bottled water, 24-hour room service, mini-bars, beverage stations, entertainment systems with HD TVs and cable service, large and private baths with signature toiletries, and premium bedding and décor. Remarkably attractive and amenities-rich, the Aloft Cancun is a great choice for almost any visitor to this popular destination.
Fiesta Americana Cancun Villas provides guests with spacious and stylish lodgings in one of Mexico’s most popular destinations. Its rooms, location, and amenities make this resort a perfect choice for couples, families, and groups, particularly those looking for the comforts of home while traveling to a near-paradisiacal setting. Located in Cancun’s La Isla, beachfront Fiesta Americana Cancun Villas is close to many of the area’s most popular attractions while also being just about 10 miles from Cancun Airport. While staying here, guests can enjoy proximity to Cancun Government Palace, La Isla Shopping Mall, Cancun Underwater Museum, and Mayan Museum. Accommodations are thoughtful and inviting. Guests may choose Deluxe Rooms with two full beds, Villa Master Suites with one king bed and one sofa bed, or Two-, or Three-Bedroom Plus suites with eight to 10 guests respectively. All rooms are equipped with free Wi-Fi, balconies, kitchenettes, air conditioning, and flat-screen TVs. Each morning, guests can start their day deliciously by indulging their appetite at the resort’s continental and buffet breakfast services. The resort also has three onsite restaurants, at which guests can enjoy a range of international dishes throughout the day as well as tasty drinks. In terms of services and amenities, Fiesta Americana Cancun Villas has plenty to boast. Guests can spend time at the spa and wellness center, the fitness center, or at the stunning pools. There are a range of activities and entertainment options, as well as laundry and dry-cleaning facilities. The 24-hour front desk can provide concierge and babysitting arrangement services.
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Overall 8.6 Excellent
Based on 590 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Great and clean hotel.
Excellent
8.3
Pros: The rooms were a good size
Excellent
10.0
Pros: My third stay at this property, never a problem, staff is extremely friendly. Great location near enough to walk downtown, yet out of the noise. My hotel of choice when I visit Cancun.
Good
6.8
Pros: Good location with beach and related services. Convenient and available parking. Self-service laundry available (but you have to buy the detergent yourself)
Excellent
10.0
Pros: beatifull
Good
6.0
Pros: The location was close to everything
Excellent
10.0
Pros: Very beautiful views. The beach is amazing. The location was perfect!
Excellent
10.0
Pros: Clean and well kept
Excellent
9.3
Pros: Staff was great. Location was very good and close to restaurants and night life. We had the most beautiful view.
Excellent
8.8
Pros: The location is very nice and the room is big with kitchen and facilities. There are markets very close.
Good
7.5
Excellent
10.0
Pros: Everything
Good
6.8
Pros: Confort of rooms
Details
Reviews
Overall 8.6 Excellent
Based on 590 reviews
Cleanliness
8.7
Comfort
8.6
Location
9.0
Services
8.4
Staff
8.8
Value for money
8.0
10.0 Excellent
Pros: Great and clean hotel.
Cons: Not much
8.3 Excellent
Pros: The rooms were a good size
Cons: The music from the activity hut by the pool is loud all day. Techno at 10 am is not for me, at least. Plus the music also can be heard thought the restaurant by the beach which in turn has its own music and so you end up being bombarded by sound all the time that you're at the resort. Other than that it was great.
10.0 Excellent
Pros: My third stay at this property, never a problem, staff is extremely friendly. Great location near enough to walk downtown, yet out of the noise. My hotel of choice when I visit Cancun.
Cons: N/A
6.8 Good
Pros: Good location with beach and related services. Convenient and available parking. Self-service laundry available (but you have to buy the detergent yourself)
Cons: Noisy room (the noise of the outside air conditioners is crazy and arrives partly in the room). Decent room, but poor finish (for a hotel that would like to be classy, it's something out of the question). We ate a snack on the beach and were unable to charge the room. They wanted cash payment and we had no money on the beach. We discussed an hour. In the afternoon they force you to listen to bad loud music on the beach, which they call 'entertainment'. I asked if it was mandatory. They lowered 5 minutes and then started again.
10.0 Excellent
Pros: beatifull
Cons: they charge bottles of water
6.0 Good
Pros: The location was close to everything
Cons: The walls were so thin i heard the neighbors yelling all night.
10.0 Excellent
Pros: Very beautiful views. The beach is amazing. The location was perfect!
Cons:
10.0 Excellent
Pros: Clean and well kept
Cons:
9.3 Excellent
Pros: Staff was great. Location was very good and close to restaurants and night life. We had the most beautiful view.
Cons:
8.8 Excellent
Pros: The location is very nice and the room is big with kitchen and facilities. There are markets very close.
Cons: When we arrive, there's someone who tries to sell programs or worse, try to convince you to become part of the club. This is really disagreable. I take vacations to relax, not to become a member of anything.
7.5 Good
Pros:
Cons: The furniture was a little old and there were some noise in the room
10.0 Excellent
Pros: Everything
Cons: The price of the breakfast
6.8 Good
Pros: Confort of rooms
Cons: Room cleaning service: provided at 4 pm after two claims
Fiesta Americana Cancun Villas provides guests with spacious and stylish lodgings in one of Mexico’s most popular destinations. Its rooms, location, and amenities make this resort a perfect choice for couples, families, and groups, particularly those looking for the comforts of home while traveling to a near-paradisiacal setting. Located in Cancun’s La Isla, beachfront Fiesta Americana Cancun Villas is close to many of the area’s most popular attractions while also being just about 10 miles from Cancun Airport. While staying here, guests can enjoy proximity to Cancun Government Palace, La Isla Shopping Mall, Cancun Underwater Museum, and Mayan Museum. Accommodations are thoughtful and inviting. Guests may choose Deluxe Rooms with two full beds, Villa Master Suites with one king bed and one sofa bed, or Two-, or Three-Bedroom Plus suites with eight to 10 guests respectively. All rooms are equipped with free Wi-Fi, balconies, kitchenettes, air conditioning, and flat-screen TVs. Each morning, guests can start their day deliciously by indulging their appetite at the resort’s continental and buffet breakfast services. The resort also has three onsite restaurants, at which guests can enjoy a range of international dishes throughout the day as well as tasty drinks. In terms of services and amenities, Fiesta Americana Cancun Villas has plenty to boast. Guests can spend time at the spa and wellness center, the fitness center, or at the stunning pools. There are a range of activities and entertainment options, as well as laundry and dry-cleaning facilities. The 24-hour front desk can provide concierge and babysitting arrangement services.
Beachscape Kin Ha Villas & Suites is an all-inclusive resort that seeks to give guests a unique vacationing experience. The resort’s whole premise is built around visitors getting to experience something new. The suites can be selected with one, two, or three bedrooms. They are all decorated in vibrant Caribbean style. Guests also have the choice of standard hotel rooms that don’t have the separate living spaces. The suites are equipped with many of the modern conveniences used at home, like toasters, ovens, microwaves, and more. There are two restaurants on the property. The first is La Albufera, a buffet that changes items out from day to day. The other is La Palapa, which serves Mexican favorites and seafood under a large, beautiful palapa. There are snack bar items that can be opted for at each restaurant as well. The amenities at Beachscape Kin Ha Villas & Suites include a large pool, free WiFi, a spa, and a full gym. There are also large rooms that can be booked for events and different functions. The location of this resort is right in the middle of a huge resort district, so there is plenty of shopping, and there are other dining locations not far from the property. Guests can also choose to go lay out at the beach, with its incredible white sand, or take a dip in the water to cool off. The Beachscape Kin Ha Villas & Suites has beautiful gardens and grounds that are surrounded by amazing water views from the sea on one side to the lagoon on the other. Guests will be able to relax while taking in all the beauty around them, or find a new adventure to embark on.
Overall 8.5 Excellent
Based on 4,387 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.0
Pros: The location on a beautiful beach, nice beach restaurant with friendly staff. Air conditioning and fitness room.
Excellent
9.5
Pros: Very close to everywhere ; ) It has the great private beach !
Excellent
9.3
Pros: The breakfast was fair. The location was very good and the beach was georgeous
Okay
5.5
Pros: The Beach
Excellent
9.3
Pros: Location , quality of beach area and lounge chairs, spacious well equipped rooms and good beds , good breakfast choices
Excellent
8.3
Pros: Location, great beach and restaurants, good service
Excellent
9.5
Pros: Good Location Good Breakfast
Excellent
8.0
Pros: Its a good hotel, clean and nice beach with the white sand. In the morning you will find a very good breakfast. If you leave earlier than breakfast time, breakfast box will be collected for you, just leave a note at the front desk. For lunch you can find good soup in the restaurant and nice cocktails in the evening :). Its a good location. Many trip companies will pick you up at the bust stop, so you do not need to go to the downtown (but its also close enough).
Okay
4.2
Pros: The breakfast was good.
Okay
5.0
Pros: The location
Mediocre
3.0
Pros: Our room was way too noisy . People go there for good night sleep after whole day tiering . Every day at 4.00 a m Delivery van comes creat more loude .This hotel 2.50 star not more than that .
Excellent
8.3
Pros: Friendly staff and well maintained property. The breakfast was not your usual complimentary hotel breakfast they variety and fresh fruits as well. The view of the beach at breakfast was stunning.
Details
Reviews
Overall 8.5 Excellent
Based on 4,387 reviews
Beach
9.3
Location
9.3
Pool
9.3
Amenities
7.9
Comfort
7.6
Breakfast
7.4
WiFi
7.4
Service
7.1
Room
6.8
Location
9.7
Pool
9.5
Beach
8.7
Amenities
8.5
Comfort
8.1
Breakfast
7.1
Room
6.7
Service
6.4
Location
9.8
Pool
9.3
Beach
9.2
Amenities
7.9
Service
7.8
Breakfast
7.5
Room
6.1
Beach
9.5
Location
9.2
Amenities
8.2
Comfort
7.6
Food
7.4
Service
7.3
Room
6.4
Cleanliness
5.9
7.0 Good
Pros: The location on a beautiful beach, nice beach restaurant with friendly staff. Air conditioning and fitness room.
Cons: Rooms were very simple, a little rundown.
9.5 Excellent
Pros: Very close to everywhere ; ) It has the great private beach !
Cons: Nothing
9.3 Excellent
Pros: The breakfast was fair. The location was very good and the beach was georgeous
Cons: Did not respect a reservation for a hamaca room made 6 months in advance
5.5 Okay
Pros: The Beach
Cons: Small Room
9.3 Excellent
Pros: Location , quality of beach area and lounge chairs, spacious well equipped rooms and good beds , good breakfast choices
Cons: Palapa restaurant for lunch and dinner was very limited in menu items and very expensive , considering its mediocre quality .
8.3 Excellent
Pros: Location, great beach and restaurants, good service
Cons: WIFI didn't reach the room.
9.5 Excellent
Pros: Good Location Good Breakfast
Cons:
8.0 Excellent
Pros: Its a good hotel, clean and nice beach with the white sand. In the morning you will find a very good breakfast. If you leave earlier than breakfast time, breakfast box will be collected for you, just leave a note at the front desk. For lunch you can find good soup in the restaurant and nice cocktails in the evening :). Its a good location. Many trip companies will pick you up at the bust stop, so you do not need to go to the downtown (but its also close enough).
Cons: Do not schedule pedicure in the SPA, the worst service i ever had. Do not waste your time and money (price list is expensive).
4.2 Okay
Pros: The breakfast was good.
Cons: The room. Like a motel 6!
5.0 Okay
Pros: The location
Cons: I don't it is 4 stars hotel. Rome r simple and old
3.0 Mediocre
Pros: Our room was way too noisy . People go there for good night sleep after whole day tiering . Every day at 4.00 a m Delivery van comes creat more loude .This hotel 2.50 star not more than that .
Cons:
8.3 Excellent
Pros: Friendly staff and well maintained property. The breakfast was not your usual complimentary hotel breakfast they variety and fresh fruits as well. The view of the beach at breakfast was stunning.
Cons:
Beachscape Kin Ha Villas & Suites is an all-inclusive resort that seeks to give guests a unique vacationing experience. The resort’s whole premise is built around visitors getting to experience something new. The suites can be selected with one, two, or three bedrooms. They are all decorated in vibrant Caribbean style. Guests also have the choice of standard hotel rooms that don’t have the separate living spaces. The suites are equipped with many of the modern conveniences used at home, like toasters, ovens, microwaves, and more. There are two restaurants on the property. The first is La Albufera, a buffet that changes items out from day to day. The other is La Palapa, which serves Mexican favorites and seafood under a large, beautiful palapa. There are snack bar items that can be opted for at each restaurant as well. The amenities at Beachscape Kin Ha Villas & Suites include a large pool, free WiFi, a spa, and a full gym. There are also large rooms that can be booked for events and different functions. The location of this resort is right in the middle of a huge resort district, so there is plenty of shopping, and there are other dining locations not far from the property. Guests can also choose to go lay out at the beach, with its incredible white sand, or take a dip in the water to cool off. The Beachscape Kin Ha Villas & Suites has beautiful gardens and grounds that are surrounded by amazing water views from the sea on one side to the lagoon on the other. Guests will be able to relax while taking in all the beauty around them, or find a new adventure to embark on.
The Cancun Hotels Reflect Krystal Grand Cancun is located on the tip of Punta Cancun along the beachfront with excellent views of the Caribbean. The hotel offers 395 non-smoking rooms in Mexico and is 11 miles from Cancun Airport and 44 miles from Cozumel Airport. The hotel is near downtown Cancun and includes several restaurants, a spa, entertainment, and activities for guests. Guests have access to limitless a la carte dining without the need for reservations. Top-shelf beverages and non-alcoholic beverages are also available at all times. There is 24-hour room and concierge service along with a mini-bar refreshed each day. A fully-equipped fitness center and classes are available as well as themed nightly and daytime entertainment. The hotel offers many different rooms and suites, many of which offer views of the ocean. Elevated services are available for guests who stay in the Altitude Club lodgings including private check-in, upgraded bath amenities, and access to the Altitude Club lounge. There is a full fitness center with free weights and cardio equipment. Many International restaurants are on-site including three a la carte restaurants and the local Hacienda El Mortero restaurant for authentic Mexican food. More casual dining is found at buffets, cafes, and grills as well as your own home through 24-hour room service. Tons of entertainment options are available for guests including four pools to swim in, beach volleyball, yoga, bingo, ping pong, shopping tours, cooking lessons, and more. There are also regular excursions to the pubs in the area and rotating theme nights.
Overall 8.2 Excellent
Based on 4,285 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.3
Pros: Highly recommend the altitude suits, you get lots of great bonuses like a free Bali bed, access to the infinity pool (amazing to have less people around and the views). I’ve heard the other building does not have very nice rooms (dated)! Lots of good food to choose from, just it can take a while!
Excellent
8.8
Pros: Beach pool stuff weather
Excellent
10.0
Pros: The view, and the people.
Good
6.0
Pros: Staff was nice.
Excellent
8.8
Pros: The cordiality of the staff The altitud room The all included plan
Excellent
8.0
Pros: Great price for what I got in return.
Okay
5.5
Pros: I enjoyed my SOS massage at spa.
Excellent
9.5
Pros: The staff is top notch from the front desk, to the waiters and supervisors! The room was well equipped and the cleaning crew did a great job. I also ordered room service and the food came hot in a reasonable amount of time. Don't forget to tip your porter, waiters, and maids. They work hard for us to have a great experience!
Excellent
8.3
Pros: Very kind & helpful staff, majestic beach in front, clean rooms and a buffet with variety of mexican and other plates
Excellent
10.0
Pros: Location Price Facility
Mediocre
3.3
Pros: The Risotto restaurant was good. I was surprised at the quality of food and The manager was very nice. We had a lovely dinner.That was the only shimmer of light during our stay.
Mediocre
3.3
Pros: The food was acceptable even though difficult to access out with meal times when all inclusive The beach was nice and the view from over balcony
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Details
Reviews
Overall 8.2 Excellent
Based on 4,285 reviews
Location
9.3
Beach
9.0
WiFi
8.5
Breakfast
7.4
Service
6.8
Room
6.6
Food
6.1
Cleanliness
5.9
Comfort
4.7
Location
9.4
Beach
8.6
Breakfast
7.2
Value
7.0
Pool
6.5
Service
6.5
Room
5.9
Food
5.9
Cleanliness
5.6
Vibe
5.5
Comfort
4.6
Location
9.5
Beach
8.8
Value
6.9
Service
6.4
Room
5.9
Food
5.9
Cleanliness
5.4
Comfort
4.5
8.3 Excellent
Pros: Highly recommend the altitude suits, you get lots of great bonuses like a free Bali bed, access to the infinity pool (amazing to have less people around and the views). I’ve heard the other building does not have very nice rooms (dated)! Lots of good food to choose from, just it can take a while!
Cons: Unless you give lots of tips, waiters can be a little rude and slow!
8.8 Excellent
Pros: Beach pool stuff weather
Cons: Food is poor
10.0 Excellent
Pros: The view, and the people.
Cons: Room service takes took long to be delivered. Last night I waited 2 hours for a sandwich and fries.
6.0 Good
Pros: Staff was nice.
Cons: Bars open late close early. Only two small elevators. Lots of kids. No ac in lobby. No view in room. Terribly customer service in restaurants.
8.8 Excellent
Pros: The cordiality of the staff The altitud room The all included plan
Cons: The ordinary rooms at the old tower are not in good shape
8.0 Excellent
Pros: Great price for what I got in return.
Cons: Pools could be larger.
5.5 Okay
Pros: I enjoyed my SOS massage at spa.
Cons: Staff was not welcoming & seemed overwhelmed. Only 1 elevator in service during entire trip which caused long wait times & I was on 12th floor. No ventilation in the only elevator that worked. Wait times for buffet. Entire facility under staffed. Room service food was disgusting & came cold on more than 1 location. Drink & food service at pool non existent. Visited Altitude side of property & upset I wasn't offered option to upgrade.
9.5 Excellent
Pros: The staff is top notch from the front desk, to the waiters and supervisors! The room was well equipped and the cleaning crew did a great job. I also ordered room service and the food came hot in a reasonable amount of time. Don't forget to tip your porter, waiters, and maids. They work hard for us to have a great experience!
Cons: The room next door had work going on (sounded like bathroom upgrading) that entailed hammering starting at 9:15. I could tolerate the hammering considering I left my room by 10am, but one day fumes from the work permeated my room and I had to rush to get out. You might want to keep adjacent rooms to these vacant.
8.3 Excellent
Pros: Very kind & helpful staff, majestic beach in front, clean rooms and a buffet with variety of mexican and other plates
Cons: Problem with the elevator during our staying there
10.0 Excellent
Pros: Location Price Facility
Cons:
3.3 Mediocre
Pros: The Risotto restaurant was good. I was surprised at the quality of food and The manager was very nice. We had a lovely dinner.That was the only shimmer of light during our stay.
Cons: Our elevator free fell from one floor to the next. We thought we were going to die. The other elevator we got trapped in. This was on our first day. I complained about it and nobody got back to us until the last night of our stay. We literally had to walk up and down 6 flights of steps every time we left the hotel room to go eat or go to the beach or leave for an excursion. VERY disappointing. What made it worse is that our AC didn’t work. I complained our first day there and couldn’t get anyone to look into it until our last night there. So we would huff and puff up the stairs only to come to a HOT room. 80 degrees. It was our 10th wedding anniversary. Upon booking I requested that because we were getting in late, I’d like to have a meal prepared and waiting for us in the hotel. The told me in writing that they would take care of it. We were tired and my wife was hungry when we arrived. I told her not to worry because I had something special planned. NOTHING. We ended up ordering room service which took 11/2 hours and came up to us incomplete. I don’t have the time to list the number of disappointments I experienced. But they were many, and there were some pretty gross practices with the food service. Needless to say I do not recommend this resort and will not be staying again. They didn’t even care. We never even talked to the hotel manager. just the chief concierge . Who after telling us he would meet us at 4:00 had us wait on him for 40 minutes. He did not offer any meaningful resolution. It was a waste of time. Book at your own risk.
3.3 Mediocre
Pros: The food was acceptable even though difficult to access out with meal times when all inclusive The beach was nice and the view from over balcony
Cons: the Hotel and the rooms smelt of sewage and were very warm and humid. The bedroom was dirty and outdated. Everything was wet including the bed sheets. The pools were dirty and very crowded. Staff where grumpy, unhelpful and impatient. There were only two lifts for the whole building, one of which was frequently not in use. This often meant we were waiting 10-20 mins for a lift. The hotel was also very noisy with a live band playing at late into the night/ am extremely Loudly. We were expecting a 4/5 star hotel and I would give it a 1/2. Would definitely not recommend
The Cancun Hotels Reflect Krystal Grand Cancun is located on the tip of Punta Cancun along the beachfront with excellent views of the Caribbean. The hotel offers 395 non-smoking rooms in Mexico and is 11 miles from Cancun Airport and 44 miles from Cozumel Airport. The hotel is near downtown Cancun and includes several restaurants, a spa, entertainment, and activities for guests. Guests have access to limitless a la carte dining without the need for reservations. Top-shelf beverages and non-alcoholic beverages are also available at all times. There is 24-hour room and concierge service along with a mini-bar refreshed each day. A fully-equipped fitness center and classes are available as well as themed nightly and daytime entertainment. The hotel offers many different rooms and suites, many of which offer views of the ocean. Elevated services are available for guests who stay in the Altitude Club lodgings including private check-in, upgraded bath amenities, and access to the Altitude Club lounge. There is a full fitness center with free weights and cardio equipment. Many International restaurants are on-site including three a la carte restaurants and the local Hacienda El Mortero restaurant for authentic Mexican food. More casual dining is found at buffets, cafes, and grills as well as your own home through 24-hour room service. Tons of entertainment options are available for guests including four pools to swim in, beach volleyball, yoga, bingo, ping pong, shopping tours, cooking lessons, and more. There are also regular excursions to the pubs in the area and rotating theme nights.
Located on the best beach in the hotel zone, where the beautiful white sand and the incredible turquoise blue sea of the Caribbean emerge in one.
It’s location, design and wide range of services, make of NYX Cancún, a Paradise for families, couples, or groups of Friends to enjoy unforgettable days of rest.
The Hotel NYX Cancun has 196 rooms and suites beautifully designed with unique details, equipped with everything that’s necessary to guarantee an unforgettable vacation of pure rest and maximum comfort.
On Top of the unbeatable location of these rooms, it provides spectacular views of the Caribbean Sea and the Nichupté Lagoon.
Overall 8.1 Excellent
Based on 4,012 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Great staff
Excellent
9.3
Pros: All inclusive! The food was delicious and the beach was perfect.
Okay
5.5
Pros: The lacuna view they don’t tell you it’s next to the freeway the only main road through Cancun. Literally less than 50 ft. Did not sleep at all and construction on the other side. It was terrible for the amount of money we spent. Buses honking motorcycles speeding non stop throughout the night. No quiet at all.
Excellent
10.0
Pros: Loved Gustavo the entertainment staff!!!
Excellent
10.0
Pros: It was in a great location. Staff was polite and friendly.
Mediocre
3.8
Pros: Breakfast was good
Excellent
10.0
Pros: We had a great view of the ocean from our balcony, getting an ocean-view room is highly recommended! We enjoyed the activities (especially beach volley). Great reception service and very friendly staff during breakfast/dinner. Food variety was acceptable. Hotel location is super nice directly on the beach and close to shopping malls. Highly recommended!!
Okay
4.5
Pros: In front of the beach, and that Heriberto was very helpful at the checkout.
Excellent
10.0
Pros: The pool and the pool activites were great. The service was very good and the staff were very efficient.
Good
6.8
Pros: The breakfast buffet was wonderful!
Good
6.0
Pros: Great location and food quality
Excellent
10.0
Pros: This place is beautiful and staff are fabulous
Details
Reviews
Overall 8.1 Excellent
Based on 4,012 reviews
Breakfast
9.0
Location
8.9
Beach
8.8
WiFi
8.5
Food
7.9
Service
7.8
Bar
7.3
Value
6.6
Room
6.5
Amenities
4.3
Breakfast
9.4
Location
9.0
Beach
8.9
Food
7.6
Service
7.6
Room
7.1
Value
6.3
Amenities
4.5
Breakfast
9.3
Location
8.8
Beach
8.6
Food
8.2
Service
7.3
Value
5.7
Room
5.7
Location
8.6
Food
7.9
Service
7.9
Room
5.6
10.0 Excellent
Pros: Great staff
Cons: Great service They upgrade our suite for our honeymoon
9.3 Excellent
Pros: All inclusive! The food was delicious and the beach was perfect.
Cons:
5.5 Okay
Pros: The lacuna view they don’t tell you it’s next to the freeway the only main road through Cancun. Literally less than 50 ft. Did not sleep at all and construction on the other side. It was terrible for the amount of money we spent. Buses honking motorcycles speeding non stop throughout the night. No quiet at all.
Cons: Location
10.0 Excellent
Pros: Loved Gustavo the entertainment staff!!!
Cons: Check in process - it felt like it was the receptionist’s first day on the job. We got there in the end though.
10.0 Excellent
Pros: It was in a great location. Staff was polite and friendly.
Cons:
3.8 Mediocre
Pros: Breakfast was good
Cons: The fact that the elevator to our building broke down on two separate occasions, and our room being located on the very top floor.
10.0 Excellent
Pros: We had a great view of the ocean from our balcony, getting an ocean-view room is highly recommended! We enjoyed the activities (especially beach volley). Great reception service and very friendly staff during breakfast/dinner. Food variety was acceptable. Hotel location is super nice directly on the beach and close to shopping malls. Highly recommended!!
Cons: We should have stayed longer.
4.5 Okay
Pros: In front of the beach, and that Heriberto was very helpful at the checkout.
Cons: The service was poor, the guy from the bar asked us three times regarding how the payment was going to be for a couple of drinks as if we were not staying in the hotel, besides that they force you to pay for an all you can eat dinner because there is not another option.
10.0 Excellent
Pros: The pool and the pool activites were great. The service was very good and the staff were very efficient.
Cons:
6.8 Good
Pros: The breakfast buffet was wonderful!
Cons: Some of the rooms are ridiculously small and feel damp. The people who clean did not always do a complete job and did not refill the fridge as asked.
6.0 Good
Pros: Great location and food quality
Cons: Very bad ac doesn't cool enough ,beer only two choices available
10.0 Excellent
Pros: This place is beautiful and staff are fabulous
Cons: Can’t fault anything
Located on the best beach in the hotel zone, where the beautiful white sand and the incredible turquoise blue sea of the Caribbean emerge in one.
It’s location, design and wide range of services, make of NYX Cancún, a Paradise for families, couples, or groups of Friends to enjoy unforgettable days of rest.
The Hotel NYX Cancun has 196 rooms and suites beautifully designed with unique details, equipped with everything that’s necessary to guarantee an unforgettable vacation of pure rest and maximum comfort.
On Top of the unbeatable location of these rooms, it provides spectacular views of the Caribbean Sea and the Nichupté Lagoon.
The Cancun Hotels Flamingo Cancun Resort can be found right by the beach and is only about 20 minutes from downtown Cancun. This is a business and family-centered hotel only a couple of miles from the Convention Center. It offers both an All-Inclusive lodging option and a European Plan. This air-conditioned hotel is 20 minutes from Cancun International Airport and has 249 guestrooms available. All rooms at this hotel are spacious four-star rooms with the security and comfort that guests want. Each room comes with a television, telephone, and complimentary high-speed wireless Internet. There is a hairdryer, dressing table, and a private bathroom with the needed amenities. Room service, laundry service, and wake-up calls are available and rooms come with a safety deposit box. There are several on-site dining options started with La Fuente Restaurant which is on the ground floor and offers an International buffet spread. Another choice is Albatros Restaurant which is beachside and specializes in lobster dishes and ceviche. There is also a pool bar by the main pool where guests can order burgers, milkshakes, and other snacks. Don Roberto’s Bar & Pizza serves pizza and beverages near the swimming pool while Palenque Lobby Bar serves beer, wine, and cocktails. When it’s time to have fun, Flamingo Cancun Resort has two swimming pools, a fitness center, Jacuzzi, kids’ club, temazcal, and a massage area. There are also many water and land sports to take part in like volleyball and kayaking. The hotel also hosts night shows for an extra dose of entertainment.
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Overall 8.0 Excellent
Based on 3,320 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.5
Excellent
10.0
Pros: The entire service staff is extremely friendly and helpful. Enrique at the bar is a great asset, and excels at taking care of the guests. Ismael at the bar is amazing also. Staff like that goes a long way in giving a guest a reason to return.
Excellent
10.0
Pros: This must be the most underrated hotel ever! If I could give a higher rating of 10 I would. From start to finish everything was wonderful. Our room was beautiful (swim up suite) and came with a floor Butler (rotating shifts between two staff members, Sergio and Fabian) They absolutely couldn’t do enough for us, Sergio even arranged a surprise birthday cake for me. In Fabian’s words “we are here to make your holiday as wonderful as possible, so please let me know what I can do to make that happen” Bar staff were excellent too and greeted us each day like old friends, Enrique was attentive and fun and we literally felt like superstars while here, that’s how special they all made it. Now, onto the hotel, immaculately clean and I love how they have the quieter pool area if you don’t have children with you (we didn’t) The beach was kept clean and was raked each morning (issue with seaweed but they kept that to a minimum problem for everyone, we hardly noticed it) All inclusive was an excellent option for us and there was a wide variety of food and drinks on offer. On check out, the concierge staff came to us immediately to store our bags yes, that is usual protocol I know but the staff seem to anticipate what we need before we do! We were then told that although we had checked out at midday that we could utilise all hotel facilities which included keeping our all inclusive bands on so we could eat and drink for as long we needed (or wanted!) until our cab arrived. So, this hotel has spoilt us for choice, so much so that after checking out and heading to our next hotel in Tulum we have decided to cut our trip here short and head back to the Flamingo Resort, Cancun. We can’t wait to go back!
Excellent
9.3
Pros: It is comfortable, clean and it’s location is close to all.
Good
6.3
Pros: Good location Several swimming pools which scattered the crowd
Okay
5.8
Pros: I liked the view
Excellent
10.0
Pros: Entire hotel was very well-maintained and clean. Our room smelled fresh was always comfortable and cool and the bed was excellent for sleeping . Beach is amazing and the grove a palm trees in front of the beach is beautiful .
Excellent
10.0
Pros: Absolutely incredible. HIGHLY recommend the Jr. Suite!
Excellent
10.0
Pros: An amazing deal for the price - definitely do the All Inclusive. Drinks were great, food was amazing, and the beach was actually pretty quiet considering you're in Cancun. The room was one of the nicest we've ever stayed in - highly recommended!
Okay
5.0
Pros: I like that it was closed to must of things.
Okay
5.0
Pros: The beach saves this place, otherwise I could easily forget about it.
Okay
5.8
Pros: Breakfast was great and Mexican food was really authentic and good, I recommend the breakfast a lot! Personnel services were great, in general, we didn't have any problems with any employee regarding the service. Flamingo Hotel has great pools and good access to the beach. Look for the waiter Osvaldo, he will take care of you!
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Details
Reviews
Overall 8.0 Excellent
Based on 3,320 reviews
Location
8.7
Breakfast
7.7
Value
7.1
Service
6.7
Room
6.4
Food
4.8
Bar
4.7
Wellness
4.6
WiFi
2.1
Location
9.0
Pool
7.5
Amenities
6.9
Service
6.5
Room
5.2
Vibe
4.2
Food
4.2
Location
8.8
Beach
8.3
Amenities
7.3
Service
6.0
Room
5.8
Comfort
5.7
Food
5.4
5.5 Okay
Pros:
Cons: I booked an ocean view room and expected to get that with the money spent . The hotel gave me a corner room with a wall protruding blocking my clear view. Will never book with bookings again on ocean view for hotels because the hotel do not honor the agreements. I paid money for the view and I did not get it and when I asked the hotel they said there are no rooms available.
10.0 Excellent
Pros: The entire service staff is extremely friendly and helpful. Enrique at the bar is a great asset, and excels at taking care of the guests. Ismael at the bar is amazing also. Staff like that goes a long way in giving a guest a reason to return.
Cons:
10.0 Excellent
Pros: This must be the most underrated hotel ever! If I could give a higher rating of 10 I would. From start to finish everything was wonderful. Our room was beautiful (swim up suite) and came with a floor Butler (rotating shifts between two staff members, Sergio and Fabian) They absolutely couldn’t do enough for us, Sergio even arranged a surprise birthday cake for me. In Fabian’s words “we are here to make your holiday as wonderful as possible, so please let me know what I can do to make that happen” Bar staff were excellent too and greeted us each day like old friends, Enrique was attentive and fun and we literally felt like superstars while here, that’s how special they all made it. Now, onto the hotel, immaculately clean and I love how they have the quieter pool area if you don’t have children with you (we didn’t) The beach was kept clean and was raked each morning (issue with seaweed but they kept that to a minimum problem for everyone, we hardly noticed it) All inclusive was an excellent option for us and there was a wide variety of food and drinks on offer. On check out, the concierge staff came to us immediately to store our bags yes, that is usual protocol I know but the staff seem to anticipate what we need before we do! We were then told that although we had checked out at midday that we could utilise all hotel facilities which included keeping our all inclusive bands on so we could eat and drink for as long we needed (or wanted!) until our cab arrived. So, this hotel has spoilt us for choice, so much so that after checking out and heading to our next hotel in Tulum we have decided to cut our trip here short and head back to the Flamingo Resort, Cancun. We can’t wait to go back!
Cons: Nothing at all!
9.3 Excellent
Pros: It is comfortable, clean and it’s location is close to all.
Cons: Maybe you can improve the menu for meal. It could be more variable
6.3 Good
Pros: Good location Several swimming pools which scattered the crowd
Cons: No WiFi in the room and some of the public areas We had no bath towels in the room, had to call them twice and it took them 30 minutes to bring us the towels No soap and hand paper in the reception toilets Slow service Rooms are very basic and look old.
5.8 Okay
Pros: I liked the view
Cons: All inclusive don’t mean all inclusive here they charge you extra for a lot of stuff and the food is nasty
10.0 Excellent
Pros: Entire hotel was very well-maintained and clean. Our room smelled fresh was always comfortable and cool and the bed was excellent for sleeping . Beach is amazing and the grove a palm trees in front of the beach is beautiful .
Cons:
10.0 Excellent
Pros: Absolutely incredible. HIGHLY recommend the Jr. Suite!
Cons:
10.0 Excellent
Pros: An amazing deal for the price - definitely do the All Inclusive. Drinks were great, food was amazing, and the beach was actually pretty quiet considering you're in Cancun. The room was one of the nicest we've ever stayed in - highly recommended!
Cons: Nothing! The staff was friendly, the food was good, the room was clean and wonderful. We will definitely stay here again if we return to Cancun.
5.0 Okay
Pros: I like that it was closed to must of things.
Cons: Really small, they didnt give you service at the beach, sometimes the staff was rude.
5.0 Okay
Pros: The beach saves this place, otherwise I could easily forget about it.
Cons: The staff needs to improve a lot, they make you feel like you are a bother. no bottle water in the room, empty fridge (could put drinks and snacks, no matter if you have to pay for it), had a hard time getting my invoice, even though I have requested many times. have to request towels, toilet paper and room clean up when they supossed to be aware of all these neccesities.
5.8 Okay
Pros: Breakfast was great and Mexican food was really authentic and good, I recommend the breakfast a lot! Personnel services were great, in general, we didn't have any problems with any employee regarding the service. Flamingo Hotel has great pools and good access to the beach. Look for the waiter Osvaldo, he will take care of you!
Cons: The bad things...were so many: - Rooms are equipped with air-conditioning that cannot be turned off and in order to keep the room's floor dry, air-conditioning needs to be on all the time and it needs to be cold. I got sick because Cancun is too hot and the room was too cold. - After getting sick, we decided to not keep air-conditioning cold, so the floor was wet ALL THE TIME, I fell in the toilet because the floor was slippery. - I found a needle and thread in my room after the cleaning! I almost stick it in my foot! - In the beginning, we didn't get a safe, they fixed it immediately though. The closet in the room didn't work properly, they fixed it immediately as well. - WiFi doesn't work in the rooms at all, to use WiFi is necessary to go to the lobby and use it there. - There is a lack of English by the personnel. - The toilet is not good, it doesn't flush properly and bathrooms don't have a toilet brush.
The Cancun Hotels Flamingo Cancun Resort can be found right by the beach and is only about 20 minutes from downtown Cancun. This is a business and family-centered hotel only a couple of miles from the Convention Center. It offers both an All-Inclusive lodging option and a European Plan. This air-conditioned hotel is 20 minutes from Cancun International Airport and has 249 guestrooms available. All rooms at this hotel are spacious four-star rooms with the security and comfort that guests want. Each room comes with a television, telephone, and complimentary high-speed wireless Internet. There is a hairdryer, dressing table, and a private bathroom with the needed amenities. Room service, laundry service, and wake-up calls are available and rooms come with a safety deposit box. There are several on-site dining options started with La Fuente Restaurant which is on the ground floor and offers an International buffet spread. Another choice is Albatros Restaurant which is beachside and specializes in lobster dishes and ceviche. There is also a pool bar by the main pool where guests can order burgers, milkshakes, and other snacks. Don Roberto’s Bar & Pizza serves pizza and beverages near the swimming pool while Palenque Lobby Bar serves beer, wine, and cocktails. When it’s time to have fun, Flamingo Cancun Resort has two swimming pools, a fitness center, Jacuzzi, kids’ club, temazcal, and a massage area. There are also many water and land sports to take part in like volleyball and kayaking. The hotel also hosts night shows for an extra dose of entertainment.
Reflect Krystal Grand Cancun offers an all-inclusive family-friendly getaway. The resort has many accommodations to keep every family member happy and entertained. Reflect Krystal Grand Cancun is located just 25 minutes from Cancun International Airport and is near the hustle and bustle of downtown Cancun. If guests are looking to do a little shopping or visit some authentic local restaurants, they're within a short drive of many options. Guests who want to stick around the resort property can sit back and relax by the pool or beach with a drink in their hand or join one of the many outdoor activities on offer. There's a wide variety of activities that guests can get involved in, from yoga to wine tasting to Mayan astronomy classes. The hotel boasts 395 rooms with many different rooming options. Guests can choose anything from a Deluxe Room to an Altitude Suit. Each room or suite has a view of either the beautiful resort or the endless ocean. All rooms and suites have a private balcony or terrace, along with King-size or Double/Queen beds. Guest can also enjoy a turndown service every evening, 24-hour concierge and room service, along with a mini bar that's freshened daily. With the all-inclusive package at Reflect Krystal Grand Cancun, guests have access to limitless gourmet a la carté dining options, unlimited international top-shelf spirits, and non-alcoholic beverages. Guest also have access to the fully-equipped fitness center and oceanfront bars. Reflect Krystal Grand Cancun also offers an Explorer’s Club for guests with kids ages 3 to 12 years. They offer supervised activities and programs daily to give parents a break while keeping their children safe and entertained.
Overall 8.2 Excellent
Based on 21 reviews
Excellent
10.0
Pros: The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice
Good
7.3
Pros: The beach
Good
7.1
Pros: Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
Excellent
10.0
Pros: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Okay
4.8
Pros: The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Okay
4.8
Pros: I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad.
We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm.
we had to call the manager and after arguing with us they started to bring us food.
The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit
The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
Excellent
10.0
Pros: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
Excellent
10.0
Pros: A clean, safe place with friendly and helpful personnel .
Good location. Easy access to the beach nightlife.
Good
7.7
Pros: Beach was gorgeous. The staff very knowledgeable and friendly. The Grill Restaurant was very good and a good value as well.
Okay
4.0
Pros: Rooms are very tiny, sink was clogged, view is not that good, they charge for everything.
Excellent
8.0
Pros: The location on the beach, the view of the Gulf, the staff and resort facilities made the week's vacation/business trip memorable.
Okay
5.7
Pros: The facility was excellent and the location and amenities were first rate. This is an older hotel that has been completely remodeled and unfortunately the staff and pricing have not been. See below.
Mediocre
3.7
Pros: The location is very good.near to the center,restaurants,discos.also the ocean view rooms worth to be reserved only for the excelent view that u can have.the beacj is nice,clear water,and quiet.nice pool and poolrestaurant also.
Mediocre
3.4
Pros: The view fofrm the hotel is excellent, apart from construction work going on at the beach which I assume is temporary
Details
Reviews
Overall 8.2 Excellent
Based on 21 reviews
10.0 Excellent
Pros: The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice
Cons: Open air clubs full of partners and loud thumping music could be heard in the room at night
7.3 Good
Pros: The beach
Cons: The wait time in the reception ... And you can feel the sun inside of the lobby
7.1 Good
Pros: Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
Cons:
10.0 Excellent
Pros: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons: The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
4.8 Okay
Pros: The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Cons: We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.
4.8 Okay
Pros: I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad.
We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm.
we had to call the manager and after arguing with us they started to bring us food.
The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit
The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
Cons:
10.0 Excellent
Pros: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
Cons:
10.0 Excellent
Pros: A clean, safe place with friendly and helpful personnel .
Good location. Easy access to the beach nightlife.
Cons:
7.7 Good
Pros: Beach was gorgeous. The staff very knowledgeable and friendly. The Grill Restaurant was very good and a good value as well.
Cons:
4.0 Okay
Pros: Rooms are very tiny, sink was clogged, view is not that good, they charge for everything.
Cons:
8.0 Excellent
Pros: The location on the beach, the view of the Gulf, the staff and resort facilities made the week's vacation/business trip memorable.
Cons: It was all most enjoyable and relaxing.
5.7 Okay
Pros: The facility was excellent and the location and amenities were first rate. This is an older hotel that has been completely remodeled and unfortunately the staff and pricing have not been. See below.
Cons: I booked a Regency Club level room expecting something for my money. I got nothing. Everything at the hotel is charged for and I felt like an Economy class passenger paying luxury, first class prices. I was charged for everything from Internet to towels at the pool. This was a horrible, second class service from a first class (supposedly) hotel. I will never again stay at any Hyatt and I am a very, very frequent flyer and traveler.
3.7 Mediocre
Pros: The location is very good.near to the center,restaurants,discos.also the ocean view rooms worth to be reserved only for the excelent view that u can have.the beacj is nice,clear water,and quiet.nice pool and poolrestaurant also.
Cons: Very ineficient stuff to the front desk,i had to change 3 times the room till I had to pay extra for a ocean view room cause the most of the standard rooms are on the front of the hotel and they are very noisy(to close to the air conditioning big,big machine).to much umidity and shits smell
3.4 Mediocre
Pros: The view fofrm the hotel is excellent, apart from construction work going on at the beach which I assume is temporary
Cons: This hotel is a 3* hotel maximum that is sold as a cheap 5* hotel. It has small rooms and bathrooms (building from the 70-s), very low ceilings, unpleasant smell from the bathroom and from the airconditioning, holes in linen. The baby cot that was given to us looked as if it was eaten by dogs - terrible. If you expect Hayatt 5* luxury - do not stay here.
Reflect Krystal Grand Cancun offers an all-inclusive family-friendly getaway. The resort has many accommodations to keep every family member happy and entertained. Reflect Krystal Grand Cancun is located just 25 minutes from Cancun International Airport and is near the hustle and bustle of downtown Cancun. If guests are looking to do a little shopping or visit some authentic local restaurants, they're within a short drive of many options. Guests who want to stick around the resort property can sit back and relax by the pool or beach with a drink in their hand or join one of the many outdoor activities on offer. There's a wide variety of activities that guests can get involved in, from yoga to wine tasting to Mayan astronomy classes. The hotel boasts 395 rooms with many different rooming options. Guests can choose anything from a Deluxe Room to an Altitude Suit. Each room or suite has a view of either the beautiful resort or the endless ocean. All rooms and suites have a private balcony or terrace, along with King-size or Double/Queen beds. Guest can also enjoy a turndown service every evening, 24-hour concierge and room service, along with a mini bar that's freshened daily. With the all-inclusive package at Reflect Krystal Grand Cancun, guests have access to limitless gourmet a la carté dining options, unlimited international top-shelf spirits, and non-alcoholic beverages. Guest also have access to the fully-equipped fitness center and oceanfront bars. Reflect Krystal Grand Cancun also offers an Explorer’s Club for guests with kids ages 3 to 12 years. They offer supervised activities and programs daily to give parents a break while keeping their children safe and entertained.
Located within the exquisite area of Punta Cancun, Krystal Cancun provides sunny beach resort accommodations with specular views of the sea. On the beach of Boulevard Kukulcán, it offers all-inclusive services and entertainment in the heart of Cancun. The resort, with its pristine white sandy beachfront, offers sunbeds under palapas, tables on the sand, pools, restaurants, bars, a kid’s club, activities, adventures, and a place for relaxation. Accommodations at the hotel include 502 rooms, most with spectacular views of the sea from a balcony or room. Guests can choose from spacious standard, luxury, sea view, family club, all filled with natural light. Its beautiful Club Krystal rooms include upgraded amenities such as a panoramic view of the Caribbean. All rooms include modern services such as Wi-Fi and a flat screen TV. A refrigerator, microwave, security box, and minibar are all included, along with a laptop safe box and more. Guests may choose from several restaurants at Krystal Cancun. Aquarium Café serves local and international dishes along with a buffet breakfast with Mexican specialties. Hacienda el Mortero offers traditional Mexican cuisines prepared from local products and live mariachis. For Italian meals and entrees from the sea, Las Velas serves dining within a traditional Caribbean palapa. In the swimming pool area, Fisheria serves ceviche’s and seafood tacos. The hotel has several bar and lounge areas for guests to enjoy drinks and relax. The hotel features spaces for social events, weddings, and meetings. It sits front of Cancun's Conference Center for the business traveler. Whether for family vacation, pleasure, or for work, Krystal Cancun is a perfect choice.
Overall 7.8 Good
Based on 6,124 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: I love our room with the ocean view! Perfect location, near the party area, the hotel is good and the staff are nice!
Excellent
10.0
Pros: The property was beautiful had a nice beach front view staff was very polite
Excellent
8.8
Pros: The view is amazing
Mediocre
3.8
Pros: Good beach location. Rich variety of fruits on the breakfast.
Good
6.3
Pros: Location and comfort. Access to the beach. The concierge is really nice and helpful and also Luani at the front desk was amazing and really helpful
Excellent
8.0
Pros: The location. The breakfast buffet was amazing. The outside area including the beach is always clean. The staff was great.
Okay
5.0
Pros: Location
Okay
4.3
Pros: The day we visited to check in to the hotel the bellboys were great and amazing at their jobs
Excellent
8.0
Pros: The best thing about this hotel it's the pool
Excellent
10.0
Pros: Mantienen el cuarto limpio cada dÃa y el hotel en general tienen. Buen servicio
Good
7.0
Pros: Location was good. Good beach
Good
7.0
Pros: Everything it's excellent thanks
Details
Reviews
Overall 7.8 Good
Based on 6,124 reviews
Location
9.3
Beach
8.6
Breakfast
6.9
Value
6.2
Bar
6.1
Wellness
5.6
Food
5.6
Service
5.6
WiFi
5.3
Room
5.2
Amenities
4.9
Cleanliness
4.0
Vibe
3.8
Comfort
3.6
Location
9.4
Pool
7.5
Value
5.5
Food
5.2
Service
5.0
Amenities
4.5
Cleanliness
3.6
Room
3.3
Comfort
3.1
Vibe
2.9
Location
9.2
Beach
8.6
Pool
7.9
Breakfast
6.5
Value
6.3
Room
5.9
Food
5.4
Service
5.2
Amenities
5.1
Cleanliness
3.9
Comfort
3.6
Vibe
2.8
Location
9.0
Service
5.9
Room
3.9
Comfort
3.1
Service
5.2
8.8 Excellent
Pros: I love our room with the ocean view! Perfect location, near the party area, the hotel is good and the staff are nice!
Cons: Pillows were smelly
10.0 Excellent
Pros: The property was beautiful had a nice beach front view staff was very polite
Cons:
8.8 Excellent
Pros: The view is amazing
Cons: Staff could have communicated a little more but overall a great stay
3.8 Mediocre
Pros: Good beach location. Rich variety of fruits on the breakfast.
Cons: the cleanliness of the room is below average, the water in the shower did not drain and poured even with a very low water pressure. Hotel pictures do not matching the reality
6.3 Good
Pros: Location and comfort. Access to the beach. The concierge is really nice and helpful and also Luani at the front desk was amazing and really helpful
Cons: Elevators dont function properly and are very slow. Cocroaches in our room on the 8th floor. Reception desk guys were very rude and unwilling to help until Luani came along and resolved our problem
8.0 Excellent
Pros: The location. The breakfast buffet was amazing. The outside area including the beach is always clean. The staff was great.
Cons: We had no water in the bathroom for a few hours during two days. The room is not well isolated and we could hear the people next door easily.
5.0 Okay
Pros: Location
Cons: Jacuzzi closes at 8, pool closes at 10, gym opens at 8! Staff is rude and discourteous. The manager didn’t address the problems when raised. The bathroom shower barely sprinkled. Bathroom toilet paper was rough as sandpaper. Elevators malfunctioned all the time. Room key would stop working very now and then - happened three times during the stay.
4.3 Okay
Pros: The day we visited to check in to the hotel the bellboys were great and amazing at their jobs
Cons: The front end staff was rude at the reception. We checked in to the room to realize they have bedbugs, as soon as I layed on bed i started itching. we had to complain about the cleanliness as well and got out of the hotel with in minutes. we then checked into jw marriot resort and spa
8.0 Excellent
Pros: The best thing about this hotel it's the pool
Cons: 1.Was put on a double bed room when I had booked a king size. Was not told about it at check in. They walked us to the room and we seen it was not what we booked. I informed them about it and was told there was no king size available to come tomorrow and check on availability. Was moved the next day but air conditioning had a problem. Was told they would fix it while we went to the beach. Came back late and realized they fixed the noise but air conditioning was still not blowing cold air. We stayed there cause we was tired and didn't feel like switching so late. It got too hot.Woke up cause of it. They send someone to fix the air again the next day...still didnt work. Finally, on our last night got switched to a perfect working room. Wish they would've done that since day one!
10.0 Excellent
Pros: Mantienen el cuarto limpio cada dÃa y el hotel en general tienen. Buen servicio
Cons:
7.0 Good
Pros: Location was good. Good beach
Cons: Breakfast buffet was just ok and overpriced. Lowest exchange seen anywhere
7.0 Good
Pros: Everything it's excellent thanks
Cons: They used to have free coffee
Located within the exquisite area of Punta Cancun, Krystal Cancun provides sunny beach resort accommodations with specular views of the sea. On the beach of Boulevard Kukulcán, it offers all-inclusive services and entertainment in the heart of Cancun. The resort, with its pristine white sandy beachfront, offers sunbeds under palapas, tables on the sand, pools, restaurants, bars, a kid’s club, activities, adventures, and a place for relaxation. Accommodations at the hotel include 502 rooms, most with spectacular views of the sea from a balcony or room. Guests can choose from spacious standard, luxury, sea view, family club, all filled with natural light. Its beautiful Club Krystal rooms include upgraded amenities such as a panoramic view of the Caribbean. All rooms include modern services such as Wi-Fi and a flat screen TV. A refrigerator, microwave, security box, and minibar are all included, along with a laptop safe box and more. Guests may choose from several restaurants at Krystal Cancun. Aquarium Café serves local and international dishes along with a buffet breakfast with Mexican specialties. Hacienda el Mortero offers traditional Mexican cuisines prepared from local products and live mariachis. For Italian meals and entrees from the sea, Las Velas serves dining within a traditional Caribbean palapa. In the swimming pool area, Fisheria serves ceviche’s and seafood tacos. The hotel has several bar and lounge areas for guests to enjoy drinks and relax. The hotel features spaces for social events, weddings, and meetings. It sits front of Cancun's Conference Center for the business traveler. Whether for family vacation, pleasure, or for work, Krystal Cancun is a perfect choice.
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