Cancún hotels near Plaza Caracol

Cons: Perfect resort minus the gym

Cons: Needs longer night entertainment hours.

Cons: Room with two separate beds. Uncomfortable

Cons: Great food if you are a seafood lover. If not, you may not like the other options available. Spice needs to add tostadas to their breakfast menu!

Cons: Food is just okay. Not sure if it's because it wasn't peak season by then.

Cons: Food at the pelicanos could be better, very fried and bar like good options. Would like to see a smoothie bar or fresh juice area.

Cons: There is nothing we didn't like!

Cons: There was no night bar and nothing to do after 9pm. A small selection of restaurants for dinner

Cons: Nothing

Cons: Intermitent Wifi and Cable TV, extra charges for additional person.

Cons: Food.

Cons: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.

Cons: Absolutely nothing!

Cons: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.

Cons: Making reservations for the specialty restaurants several days ahead. We've stayed at Dreams resorts which didn't have this policy. The host just told us how long a wait we might have for a particular restaurant that evening and we came back when it was our turn.

Cons: Restaurants not so great, although buffets very good. In room bathroom water closets with louver on doors was odd. Nobody wants to hear their spouse going to the bathroom. Public rest rooms were very hot in water closets. Water / mini bar replacement did not happen everyday. Our room was not cleaned one day. Spa was ok, but no tour given to explain what other amenities were available in the spa. Massage table sqeeked so loudly, it was interruptive and distracting during the massage. Why you can't convert to US dollars in the lobby is beyond me.

Cons: The food was lacking but that is somewhat understood at a resort.

Cons: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.

Cons: There was nothing I do not like about this place

Cons: i was sober. i was polite. yet the bartender on the second to and last day of my stay poured me a mojito with flat soda. beer that was half foam twice. tequila shot with no salt on rim as he did with previous customer. I was 1 of 3 people at the bar. I offended him somehow. all i was was nice and polite to him.

Cons: - Property: **BEWARE** when booking that this resort goes by "building type" and not "room type." I thought we had booked a room with a King bed but was told there were none available, but we could upgrade to a "Royal Tower Room" with a King for $240 USD. After much frustration and back and forth with person at the front desk, he offered us a "COMPLIMENTARY UPGRADE" to the "Royal Tower Room".......for $50 USD cash he put directly into his pocket. Also -- the 1 and only hot tub was located near the family pool and was filled with young children everyday. There was feces sitting on the steps to the hot tub that were there for at least a half hour before someone pointed them out to maintenance and they were cleaned up; absolutely gross. And if you're looking for late night activities, you'll have to leave the resort because the last bars closed at 100 AM. - Staff: They always seemed to be trying to sell you on something. Beware, the workers in the lobby are not the actual concierge (even though they will tell you they are), they are actually selling timeshare. The real concierge is the opposite direction, near the elevators/banquet hall. Wait staff at the restaurants generally would not refill our water glasses unless we specifically asked them to. - Food: Quality was "OK". There was nothing I would go back for.

Cons: Room is not quite comfortable. Small bathroom, TV didn't work all the time and shower wasn't very good. Hotel is ok but for the price I espected much much more.

Cons: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key. Check out was good. Thank goodness it was a different person. Not really any activities at night though.

Cons: Security would randomly ask you what your room number was as If you couldnt be staying there, as If we were intruders, they only kept asking us as if we were lying; honestly I felt like it was because we were black. And because of that I would never stay there again. The food wasnt that good as well.

Cons: The good was terrible. They gave me the wrong room. They tried to fix it but wasn't what I paid for. I will not ever stay there again. And I will make sure to tell my friends as well about the experience. I paid a lot for a room that was overlooking a few buildings and a small sliver of ocean. Not what I paid for!!

Cons: No airport transfer was a disappointment, But i believe very limited hotels is providing that service in Cancun. It would be really nice to have it even with a fee...

Cons: The jacuzzi’s were not heated. There were rainy days when we stayed so the water was freezing it would have been nice to get in a hot jacuzzi.

Cons: The birds who fly in in the morning to steal my breakfast at the morning buffet.

Cons: Must have been a leak in the shower above my floor, because the ceiling caved in on the last day there...

Cons: There are tiny little ants in all the rooms. I had a group of friends who had different rooms on different floors, and we all had ants. The beach is decent but it's very rocky (little rocks that pokes your feet as you are trying To get in the water). Water is warm and decent (it's not clear or murky). They do have a security personnel at the beach to watch over your personal items so you can go in the water and leave your items behind. Mexican restaurant's most items are terrible tasting but tuna dish and Mexican rice dish were very good and guacamole was fresh but bland. Steak restaurant was okay. Half of us did get mild to moderate stomach upsetness after staying there 2 -3 days. At this hotel, wifi is $10 daily and the connection isn't great, but at the Starbucks, there is a free wifi. The resort does offer time share, and a little section of it is reserved for time share members only.