Book Enterprise Rent-A-Car hire cars in Windsor Locks

Reviews for Enterprise Rent-A-Car in Windsor Locks

Recent reviews

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Wonderful

5

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Okay

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Fair

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Mediocre

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10.0

Pros:Everyone I interacted with was kind and helpfulReviewed 18 Dec 2020

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10.0

Pros:The free of charge upgradeReviewed 3 Aug 2020

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9.6

Cons:The only problem I had was it was difficult to know where to return the vehicle as national was doing all the check-in’s for enterprise and that made it a little weird to get back to the location. It would’ve been helpful if they would’ve given a little more information on that.Reviewed 25 Jul 2020

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10.0

Pros:Quick in and out. no fuss. no excess upsell pressure.Reviewed 23 Apr 2017

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10.0

Pros:Staff was engaging, informative, and helpful...particularly Megan (relatively new employee).Reviewed 30 Jan 2017

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10.0

Great Company - Always Go the Extra MilePros:When we couldn't get all of the baby paraphernalia - and us - into a full-size that we had rented, they worked out an upgrade to an SUV for us. And at 9:30 PM in the evening, with a crying baby, and faced with an hour drive, we can't tell you how nice that was for us.Reviewed 28 Jan 2017

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6.0

Cons:The care was terrible. the shifter was a dial and I had constant issuesReviewed 2 Jan 2017

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10.0

Great Customer ServicePros:Enterprise was awesome. They were professional, courteous, and efficient.Cons:XM radio should be included in the rental price.Reviewed 2 Dec 2016

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2.0

Beware that they can cancel on youCons:I purchased on their site with no trouble. On the day of the reservation I was denied at the counter because I wanted to purchase the rental with the same debit card that I used for the transaction on their site. I was left in a foreign city with no transportation and spent several hundred dollars extra in order to get to my meeting(late).Reviewed 11 Oct 2016

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9.6

Ran out of cars BUT really nice about itPros:While I did have to wait despite having a reservation for a car, the woman helping us was very friendly, willing to have the shuttle take us to get some food, and overall very nice about itCons:Despite having a reservation, myself and 4 other guests did not have cars available and had to wait 20-30 minutes.Reviewed 10 Oct 2016

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8.4

Pros:Got an upgrade due to shortage of available vehicles.Cons:Vehicle was dirty and windshield wipers needed to be replaced.Reviewed 10 Oct 2016

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7.6

Pros:They were very quick to get us taken care of. The drop off went well. Loved that the shuttle was right there and ready to drop us off at the airport. Great serviceCons:I didn't like that the price I was given was not the same at the drop off. I had to tell the young lady over and over that they put a $100 deposit on my bill since I chose not to get the insurance. They also were charing me for being late. I actually called the Windsor Lock place and we agreed on 11:00 and the young man told me even 12 noon would be ok. Some how the young lady thought it was supposed to be 8:00 which would be crazy since my flight didn't leave until 2:30pm. She took care of all of it and I was satisfied. But this should not happen.Reviewed 5 Oct 2016

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More

• What is the most popular car hire from Enterprise Rent-A-Car in Windsor Locks?

  Intermediate (Chevrolet Bolt EUV or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Windsor Locks.

• How many car hire locations does Enterprise Rent-A-Car have in Windsor Locks?

  Enterprise Rent-A-Car has 1 hire location in Windsor Locks. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Bradley Intl airport (BDL)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Bradley Intl airport (BDL)?

  Yes