What documentation is required to get car rentals at Minneapolis St Paul Airport?

All drivers have to be above 21 years old. Some companies charge a young drivers surcharge daily fee for drivers under 25. Customers have to present a government driving license whose validity covers the rental period. Foreigners from other countries have to accompany the license with an IDP if it's not in English. The license has to have a photograph of the driver. Customers have to present a valid debit or credit card to cover the cost of the rentals. Search car hire on KAYAK

Which car rental companies are the easiest to use?

Most onsite car rental companies are easy to use. They include Alamo, Avis, Budget, Dollar, and Enterprise. If you make prior reservations, you need to pick up your car at the parking lot with your details displayed. These companies also offer an easy return process where you need to drop the contract and the keys at the dropbox. Search car hire on KAYAK

What kind of amenities are at the Minneapolis St. Paul Airport rental car center?

The car rental center features a parking lot for customers to await services during drop-off and pick up. There are washrooms available and a payphone. The facility is wheelchair-accessible for passengers with disabilities. Search car hire on KAYAK

What is the best rental car company at Minneapolis-Saint Paul Airport?

Based on ratings and reviews from real users on KAYAK, the best car rental companies at Minneapolis-Saint Paul Airport are Ace (9.1, 104 reviews), Alamo (8.6, 99 reviews), and Sixt (7.6, 67 reviews). Search car hire on KAYAK

Which car rental companies will pick you up at Minneapolis-Saint Paul Airport?

Car rental companies that offer shuttle or pick-up services from Minneapolis-Saint Paul Airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, Payless, Sixt, and Thrifty. Search car hire on KAYAK

Car Rentals at Minneapolis-Saint Paul Airport

Driver's age: 26-65

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Fri 9-8

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Getting car rentals at Minneapolis St Paul Airport (MSP) is ideal for getting from the airport to Minnesota or any other address you intend to visit. This is because car rentals are not only cheap but a sure way of getting to where you are going. One of the main advantages of car rentals is the freedom it gives travelers to go wherever they wish without worrying about schedules and fares. Car rentals are fast and offer travelers enough space for their luggage regardless of the size. With a car rental, travelers can navigate Minnesota in privacy, which is hard to achieve with public transport.
Car rentals at Minneapolis St Paul Airport are easy to acquire for travelers, provided you have the documentation required. There are car rentals available at Terminal 1 and Terminal 2. Suppose you arrive at Terminal 1, head to the ground level of the Silver Parking ramp. It is accessible from the underground tram. Follow signs to the rental area under Prince Mural. If you arrive at Terminal 2, head to the ground transportation center located on the ground floor of the Purple Ramp. All rental companies have counters at both terminals.
When returning car rentals at St Minneapolis St Paul Airport, you can opt for Terminal 1 or 2. It doesn't matter where you picked up the rental since all companies have counters at all terminals. Dropping off car rentals at Minneapolis St Paul Airport requires you to take the car rental to the airport premises to avoid extra charges on your rental bill. Before returning, ensure you check your company's fuel policy as most companies require customers to drop off the rental with a full gas tank. To avoid extra charges, ensure to honor your end of the fuel policy agreement. Take out all your items from the rental before handing back the keys. Accompany the car rental key with the contract. Some companies, especially onsite companies, allow customers to return car rentals after hours.
As is the case with most cities, traffic can get congested when driving during certain hours. Typically, Minnesota experiences rush hour on major highways during the early morning hours and late evening hours. If you wish to avoid traffic jams, consider steering clear of major roads from 6 am to 9 pm. Getting car rentals can be hectic, particularly on Sundays, Mondays, and Tuesdays when most people are traveling. During the holidays, renting a car can be hectic as most people are traveling. If you wish to beat the crowds, consider reserving the rental earlier or arranging an offsite pick-up.
Book your car hire at Minneapolis-Saint Paul Airport at least 1 day before your trip in order to get a below-average price

What documentation is required to get car rentals at Minneapolis St Paul Airport?
All drivers have to be above 21 years old. Some companies charge a young drivers surcharge daily fee for drivers under 25. Customers have to present a government driving license whose validity covers the rental period. Foreigners from other countries have to accompany the license with an IDP if it's not in English. The license has to have a photograph of the driver. Customers have to present a valid debit or credit card to cover the cost of the rentals.
Which car rental companies are the easiest to use?
Most onsite car rental companies are easy to use. They include Alamo, Avis, Budget, Dollar, and Enterprise. If you make prior reservations, you need to pick up your car at the parking lot with your details displayed. These companies also offer an easy return process where you need to drop the contract and the keys at the dropbox.
What kind of amenities are at the Minneapolis St. Paul Airport rental car center?
The car rental center features a parking lot for customers to await services during drop-off and pick up. There are washrooms available and a payphone. The facility is wheelchair-accessible for passengers with disabilities.
What is the best rental car company at Minneapolis-Saint Paul Airport?
Based on ratings and reviews from real users on KAYAK, the best car rental companies at Minneapolis-Saint Paul Airport are Ace (9.1, 104 reviews), Alamo (8.6, 99 reviews), and Sixt (7.6, 67 reviews).
Which car rental companies will pick you up at Minneapolis-Saint Paul Airport?
Car rental companies that offer shuttle or pick-up services from Minneapolis-Saint Paul Airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, Payless, Sixt, and Thrifty.

Ace

9.1

Wonderful

104 reviews

Best rated

Cleanliness

9.3

Comfort

9.1

Pick-up/Drop-off

9.1

Value for money

9.0

One location in Minneapolis St Paul Airport

Show locations

Locations in Minneapolis St Paul Airport

2143 E 77th Street

+1 888 223 3952

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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10.0 Wonderful

Jul 2024

Great! Would use again.

10.0 Wonderful

Jul 2024

Staff was awesome, especially the woman who checked us in.

10.0 Wonderful

Jun 2024

Pro Easy pick up/ drop off Clean car Friendly staff Con Pretty expensive for the vehicle

2.0 Poor

Jun 2024

They put Collision insurance onto my rental even though I declined and then will not refund it. It basically doubled the cost of my rental. This company is a scam. If you look up other reviews you’ll see they try to pull this scam on others.

2.0 Poor

Mar 2024

The worst customer service I have ever experienced. I drove the car directly from the airport to the place I was staying, and when I arrived, I noticed that some bright pink liquid was leaking under the hood. I looked under the hood and saw that a tube was broken and fluid was everywhere. I immediately called Ace, where I was transferred 6 times and had to retell my story to each person (which was not too big of a deal). A woman named Katie finally got me, and immediately accused me of crashing the car and told me that it is my fault and either I needed to take it to a shop to get it fixed or I needed to pay $2k for them to come tow the car back to the rental agency. I told her that I did not crash the car, there was no other damage to the car, and the leak must have been cause before I got the car. She continued to tell me it is my fault and I must have done something to cause it. I then asked to speak to a supervisor, who ended up being even worse. She then transferred me over to John, who was even more rude. He spoke down to me the entire time we were on the phone, and continued to tell me it was my fault and that I had to fix it myself or pay to tow the car. I asked him about the bumper to bumper warranty, and he said this obviously would not be covered under warranty. He even ended up hanging up on me. I then drove the car (which was unsafe) to the nearest dealership and asked if they could fix it and explained the situation. Everyone at the dealership was disgusted and confused, and said that they've never heard of a rental company treating customers like that or making customers pay for/perform maintenance on a car. After they looked at the car, they told me it WAS covered under warranty, it was NOT safe for me to drive, and that they could not give me the car back. The serviceman also noted that there was no way the damage happened while it was in my care and was clearly not my fault. The car dealership service man called John directly and explained the situation, and only then did John agree to send me a new car at no cost to me. (Although John did call me back and tried to convince me to pay for and take a shuttle to the airport instead of getting the car.) The fact that I as the customer was immediately blamed for the damage without the company even looking at the car until a dealership serviceman backed me up is horrific. Terrible customer service. Nobody should be treated to or spoken to the way I was. I would never recommend renting with this company to anybody.

10.0 Wonderful

Mar 2024

Great experience beginning to end.

Sixt

7.6

Good

102 reviews

Cleanliness

8.3

Comfort

8.3

Pick-up/Drop-off

7.6

Value for money

7.0

2 locations in Minneapolis St Paul Airport

Show locations

Locations in Minneapolis St Paul Airport

2143 East 77th Street

+1 952 345 4017

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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4300 Glumack Drive

+1 888 749 8227

Monday	00:00 - 23:5906:00 - 23:59
Tuesday	06:00 - 23:5900:00 - 23:59
Wednesday	00:00 - 23:5906:00 - 23:59
Thursday	00:00 - 23:5906:00 - 23:59
Friday	00:00 - 23:5906:00 - 23:59
Saturday	06:00 - 23:5900:00 - 23:59
Sunday	06:00 - 23:5900:00 - 23:59

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Reviews

10.0 Wonderful

Jun 2024

The car was nice and new. The return was very easy.

8.0 Very Good

Nov 2022

I had rented a jeep, and was told upon pickup that there was no guarantee it was all wheel drive, so I had to upgrade to a much more expensive car because the weather was really bad. My rental went from $499.00 to $1020.00! This should be noted on your site when booking. The agent was very good and just doing her job, so no complaints on the customer service!!

2.0 Poor

Oct 2022

Rule for paying $100 if cancel before the day before was not obvious.

4.0 Mediocre

Aug 2022

Car was okay, clean. pickup and drop-off was fine. BUT WATCH OUT FOR ADDITIONAL CHARGES! Upon arrival, they offered an upgrade for $30 more per day which i accepted. I booked for $533 for my rental, I was expecting to pay $653 with the upgrade, but they charged me almost $1000.00 They said I would get my invoice upon delivery of the vehicle, when I did deliver it, they then said I would get my invoice via email. then I noticed the charge. I immediately called them to dispute the transaction, they said it was because I said my wife "might" drive the vehicle so they added more insurance for her. - they did not declare that to me. (I ended up driving the whole time anyway) They said they would get back to me in 24-48 hours with my dispute/complaint. that didn't happen either. Now I am having to dispute the charge with my bank, and I still have not received an invoice from them. BE VERY CAREFUL WITH THESE GUYS. GET IT IN WRITING, GET A COPY BEFORE YOU AGREE TO ANYTHING.

10.0 Wonderful

Jul 2022

Price was higher than Sixt website.

2.0 Poor

Jun 2022

Long lines at the counter. Poor customer service. Hidden fees. I will stick with the other national carriers.

Thrifty

6.4

Okay

109 reviews

Cleanliness

7.5

Comfort

7.3

Pick-up/Drop-off

6.4

Value for money

6.7

2 locations in Minneapolis St Paul Airport

Show locations

Locations in Minneapolis St Paul Airport

4300 Glumack Drive

+1 612 970 4045

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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7150 Humphrey Drive

+1 877 283 0898

Monday	11:00 - 19:00
Tuesday	11:00 - 19:00
Wednesday	11:00 - 19:00
Thursday	11:00 - 19:00
Friday	11:00 - 19:00
Saturday	11:00 - 19:00
Sunday	11:00 - 19:00

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2.0 Poor

Jul 2024

The agent charged us for insurance we declined previously and I cannot get any customer service agent to call me back for assistance.

10.0 Wonderful

Jun 2024

Quick at pick up counter

8.0 Very Good

Jun 2024

I was promised a larger SUV and instead when I arrived since I wasn’t returning the vehicle to MSP (essentially ‘driving away’) I was informed that it was a very slim selection of vehicles that were eligible for rent. Hence I was given a Chevy Trax 😐

8.0 Very Good

Jun 2024

Car was not as clean as expected. Agent was very friendly and helpful

8.0 Very Good

May 2024

All was good.

6.0 Okay

May 2024

Convenient pick up and drop off. My car had 56,000 miles and made so many clunking sounds that it turned heads as I backed out of a restaurant parking lot. Ugh!

Alamo

8.6

Very Good

98 reviews

Cleanliness

8.9

Comfort

8.7

Pick-up/Drop-off

8.5

Value for money

8.3

2 locations in Minneapolis St Paul Airport

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Locations in Minneapolis St Paul Airport

4901 Glumack Dr

+1 833 813 5263

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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7150 Humphrey Dr

+1 612 794 3977

Opening times not available

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Reviews

10.0 Wonderful

Jul 2024

Nothing

10.0 Wonderful

Dec 2023

Everything was great!

10.0 Wonderful

Oct 2023

Excellent customer service!

4.0 Mediocre

Apr 2021

Pros:

Price was $50 higher than the reservation.

Cons:

Lower price or a better car.

8.0 Very Good

Mar 2021

Pros:

Staff unable to check whether I could use AARP or AAA discounts at time of check-in. Said I needed a “code.” Or maybe a secret handshake?

Cons:

Rental vehicle did not have a snow brush snd it snowed 2 of the 5 days I rented the vehicle. Come on - it’s Minnesota March weather madness! I was clearing dude windows with my forearms!

8.0 Very Good

Jan 2021

Pros:

Drop off was easy. Pickup we were in a line of about 30 people. Men working hard & fast to get cars, but very backed up.

Budget

6.9

Okay

86 reviews

Cleanliness

7.6

Comfort

7.5

Pick-up/Drop-off

6.7

Value for money

6.6

2 locations in Minneapolis St Paul Airport

Show locations

Locations in Minneapolis St Paul Airport

4901 Glumack Dr

+1 612 726 5237

Monday	06:00 - 23:5900:00 - 23:59
Tuesday	06:00 - 23:5900:00 - 23:59
Wednesday	06:00 - 23:5900:00 - 23:59
Thursday	00:00 - 23:5906:00 - 23:59
Friday	06:00 - 23:5900:00 - 23:59
Saturday	06:00 - 23:5900:00 - 23:59
Sunday	00:00 - 23:5906:00 - 23:59

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7150 Humphrey Drive

+1 612 727 1552

Monday	00:00 - 23:5905:00 - 23:59
Tuesday	00:00 - 23:5905:00 - 23:59
Wednesday	05:00 - 23:5900:00 - 23:59
Thursday	00:00 - 23:5905:00 - 23:59
Friday	05:00 - 23:5900:00 - 23:59
Saturday	00:00 - 23:5907:00 - 23:59
Sunday	00:00 - 23:5907:00 - 23:59

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2.0 Poor

Jul 2024

Vehicle was fine. Budget only had 2 agents and there were about 50 people on line. I personally waited an hour and fifty-five minutes in line with a reservation and already pre-checked in. Pathetic service.

10.0 Wonderful

Jun 2024

Wonderful customer service. Everyone was friendly. Vehicle was clean and ran well. Super easy pick up and drop off. Great experience.

2.0 Poor

Jun 2024

Agent was rude and take it or leave it-

2.0 Poor

Jun 2024

No one answers the phones at Budget. The same voice menu prompts all take you to lost and found. Upon finally getting someone to confirm that Budget staff will be at the airport despite a late arriving flight, security told us they left 15 mins before I walked in (i.e. after the flight had actually landed). Really frustrated with Budget and will not rent from them again.

10.0 Wonderful

Mar 2024

Just fine….!

8.0 Very Good

Jan 2024

The car was out of winshield washing fluid. Dangerous driving conditions for us.

Hertz

6.7

Okay

83 reviews

Cleanliness

7.6

Comfort

7.3

Pick-up/Drop-off

6.6

Value for money

6.3

2 locations in Minneapolis St Paul Airport

Show locations

Locations in Minneapolis St Paul Airport

4300 Glumack Drive

+1 651 695 3300

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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7150 Humphrey Drive

+1 651 698 9585

Monday	11:00 - 19:00
Tuesday	11:00 - 19:00
Wednesday	11:00 - 19:00
Thursday	11:00 - 19:00
Friday	11:00 - 19:00
Saturday	11:00 - 19:00
Sunday	11:00 - 19:00

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Reviews

4.0 Mediocre

Apr 2024

Initial Hertz rep didn't know what he was doing. Delayed our trip by 2 to 3 hours. Kayak, you have terrible customer service. There is no way to contact anyone. I will never EVER book anything through you ever again!!! Lesson learned by going through another party instead of just going directly through the actual company.

10.0 Wonderful

Feb 2024

Ease of pick up and drop off. Please fill the tank with fuel. Not sure why I can't charge the rental company $10/ gallon when the tank isn't full but you an hit me if it's not full. It's not easy to return a vehicle the same when it's not full.

2.0 Poor

Oct 2023

Extremely disappointing. Not very clear about picking up since there were three different areas at the airport to choose from. The agent at the first counter was rude and not helpful, and the other counter had a long line. It added a lot of additional time to go to a different area of the airport where the car actually was. The car pick up took about an additional hour. It was extremely frustrating to get ridiculous charges on the backend. The car was paid for, but additional fees were added on. Tax, auto facility charge, concession fee recovery etc. added it up to an additional $120! To me, this is padding. These charges should have been clear upfront. It was really infuriating. Definitely a deceptive practice to lure the consumer into thinking the fee they paid was the final price.

2.0 Poor

Dec 2021

They would not honor my reservation. I’m never using hertz or kayak again

4.0 Mediocre

Dec 2021

This was in the area where the vehicles were at the airport. The key fob needed a new battery. I was told to go get one and we will be reimbursed or I could pick a different vehicle. So I went to the counter to ask a question and because I wasn't a Gold Member, they turned around and walked away. So I got into the same vehicle and drove out. On our trip we had to find a store to replace the battery. Not a fan at all. Bringing the vehicle back, I couldn't get my money back, I had to get it back thru a voucher when we rent next time. Not a fan!!!!

10.0 Wonderful

Dec 2021

Good customer service and efficient. Nice clean car.

Payless

5.7

Fair

44 reviews

Cleanliness

6.9

Comfort

6.9

Pick-up/Drop-off

5.8

Value for money

6.0

One location in Minneapolis St Paul Airport

Show locations

Locations in Minneapolis St Paul Airport

4901 Glumack Drive

+1 612 866 4918

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

10.0 Wonderful

Jul 2024

Great!

10.0 Wonderful

Dec 2023

Overall Experience was great. I also called their customer care to confirm a few things and it was a pleasant experience with all the information that I needed provided. Check out was quick and easy. Return was quick and easy as well. The only thing was one of the cabin boxes was not cleared and had some candy and plastic water bottles from previous renters. Everything else was great.

2.0 Poor

Jun 2023

It took over an hour to get a vehicle and it was a large truck with mpg half what I paid for since I booked a compact vehicle. They ran out of vehicles despite knowing these vehicles were paid for and reserved. The people that left when I arrived had waited 1.5 hours. Others were still having major delays later in the day. Exiting with the vehicle both the person in front of me and myself could not leave because we were not provided with the information needed for the automated and only toll lane. We caused a line that was only resolved by staff manually operating the booth.

2.0 Poor

Jun 2023

No cars available, despite booking in advance. Will not use this company again.

2.0 Poor

Mar 2021

Cons:

I got a letter 3 weeks after the return that claimed I smoked in the car and there was excessive smoke smell. I did not smoke, never have smoked in my life. They are charging me $450 and I have petitioned their customer service multiple times. They keep escalating it to another bureaucratic level of the business to hand off the problem to the next customer service representative. I will be reporting them to the Better Business Bureau and I will be filing a consumer fraud report to the Attorney General's Office of Illinois. This company has absolutely committed fraud and is trying to find a way to book extra revenue. I will never do business with the Avis Budget group (the company that owns Payless) ever again.

8.0 Very Good

Aug 2020

Pros:

nothing in particular

Cons:

nothing in particular

Dollar

5.5

Fair

41 reviews

Cleanliness

6.7

Comfort

6.3

Pick-up/Drop-off

5.2

Value for money

5.5

2 locations in Minneapolis St Paul Airport

Show locations

Locations in Minneapolis St Paul Airport

4300 Glumack Drive

+1 866 434 2226

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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7150 Humphrey Drive

+1 866 434 2226

Monday	11:00 - 19:00
Tuesday	11:00 - 19:00
Wednesday	11:00 - 19:00
Thursday	11:00 - 19:00
Friday	11:00 - 19:00
Saturday	11:00 - 19:00
Sunday	11:00 - 19:00

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4.0 Mediocre

Jul 2024

It was a little confusing getting to the dollar counter and getting the car. The rental car smelled like smoke, and apple CarPlay (Bluetooth) kept on disconnecting multiple times.

10.0 Wonderful

May 2024

Excellent

2.0 Poor

Oct 2023

Terrible customer service. They tried to sneak in basic coverage in my rental. Don’t rent from the Minneapolis airport!

4.0 Mediocre

May 2021

Pros:

2nd car was ok

Cons:

First car smelled of smoke and had a confusing fuel gauge.

2.0 Poor

May 2021

Pros:

They had a car

Cons:

I reserved a mid size pickup for almost $200 a day and was given a ‘managers choice’ vehicle. So for $200 a day I drove the smallest car they had- a Chevy Spark. It was a complete ripoff.

4.0 Mediocre

May 2021

Cons:

I paid for a large SUV ahead of time and when I arrived to pick up my car, I was told there were none in stock and I would have to pay to “upgrade” to a minivan. This doubled the price of my rental. It was infuriating to pay for a reservation only to be told it wasn’t available and I would have to pay more.

National

10.0

Wonderful

4 reviews

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

9.4

2 locations in Minneapolis St Paul Airport

Show locations

Locations in Minneapolis St Paul Airport

4901 Glumack Dr

+1 833 813 5262

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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7150 Humphrey Dr

+1 612 794 3966

Opening times not available

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10.0 Wonderful

Apr 2023

All the people we worked with were excellent from the time we signed a contract to picked up the car and drop it off

10.0 Wonderful

Nov 2022

Fast easy great service and price

10.0 Wonderful

Jul 2021

I was in to the rental center and out with my vehicle in less than 20 minutes. The staff were nice and helpful, too.

Enterprise Rent-A-Car

7.8

Good

15 reviews

Cleanliness

8.0

Comfort

8.5

Pick-up/Drop-off

8.1

Value for money

7.8

2 locations in Minneapolis St Paul Airport

Show locations

Locations in Minneapolis St Paul Airport

4901 Glumack Dr

+1 833 807 1735

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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7150 Humphrey Dr

+1 612 970 3753

Opening times not available

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Reviews

8.0 Very Good

Jul 2024

Very nice person at desk. The actual car pickup was understaffed. We stood and waited ten minutes before even seeing a person. When that person spotted us, he was very helpful and courteous.

10.0 Wonderful

Mar 2024

Fantastic! Super fast!

2.0 Poor

Dec 2023

I waited forever and was still not rented a car because I didn't have a credit card on me. The guys at the desk were friendly enough but useless. Overall bad experience that will lead me away from enterprise in the future.

8.0 Very Good

Apr 2021

Pros:

Staff were super friendly and efficient. Pick up and drop off was easy. Super flexible letting us pick up early.

Cons:

Blind spot warning on mirrors was not working.

10.0 Wonderful

Sep 2023

The team at enterprise were great! Very courteous and efficient. I am very picky when it comes to car rental companies and I would definitely use this company again.

6.0 Okay

Dec 2022

The pickup process was very slow - I probably waited 45 minutes in line but that line was only 3-4 people deep! This was at 8 AM, so not an off-hours problem. And then when I went to find my car, there was no one at the booth who could help me. I wandered around the lot until someone from National helped me. The car I got was not what I asked for - a full size vehicle versus smaller, and I thought it would be a Toyota Corolla, but it was a Nissan. I guess there was a hidden "or similar" descriptor that I missed. The rest of my experience was good - the car did well through a snowstorm, which was huge. But the pickup experience is not what I remember from Enterprise, and frankly, that's why I picked Enterprise!

Avis

7.7

Good

28 reviews

Cleanliness

7.9

Comfort

8.0

Pick-up/Drop-off

7.7

Value for money

7.3

2 locations in Minneapolis St Paul Airport

Show locations

Locations in Minneapolis St Paul Airport

4901 Glumack Dr

+1 612 726 5220

Monday	06:00 - 23:5900:00 - 23:59
Tuesday	00:00 - 23:5906:00 - 23:59
Wednesday	00:00 - 23:5906:00 - 23:59
Thursday	00:00 - 23:5906:00 - 23:59
Friday	06:00 - 23:5900:00 - 23:59
Saturday	06:00 - 23:5900:00 - 23:59
Sunday	06:00 - 23:5900:00 - 23:59

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7150 Humphrey Drive

+1 612 727 1424

Monday	05:00 - 23:5900:00 - 23:59
Tuesday	05:00 - 23:5900:00 - 23:59
Wednesday	00:00 - 23:5905:00 - 23:59
Thursday	05:00 - 23:5900:00 - 23:59
Friday	05:00 - 23:5900:00 - 23:59
Saturday	00:00 - 23:5907:00 - 23:59
Sunday	00:00 - 23:5907:00 - 23:59

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Reviews

2.0 Poor

Dec 2023

I had the front desk women try and fight me because I asked for an e receipt!! I recorded her and her manager was just as worst!! I’ve asked for a regional manager to call me!! This is ridiculous and uncalled for!!! Avis is the worst!!!

6.0 Okay

Mar 2021

Cons:

Customer service need to get better

9.6 Wonderful

Nov 2019

Pros:

Very friendly staff, super easy to pick up and drop off.

Cons:

The car was a little messy. Found bits of food trapped in the cup holders and gear box.

9.6 Wonderful

Nov 2019

Pros:

Friendly staff, free upgrade when reserved vehicle was unavailable.

Cons:

Need to be able to contact Avis MSP directly for Lost and Found. Need option for reporting items left at Avis office. Young son forgot blue backpack with tablet computer, gift books, and art supplies. It has not yet been found. Lost and Found ID 12359969.

8.4 Very Good

Nov 2019

Pros:

Yes, the staff was very friendly and helpful. I think that the wait in line was longer than it needed to be. But overall the experience was pleasant given that I wasn't in a hurry.

Cons:

I think that the pricing should be more upfront and transparent. And after all of the fees nearly $400 was a little steep for only two days with the car. Finally, the pick up area was a valet and it wasn't well marked where I should wait. Given that the temperature was in the teens, that was an important point.

6.0 Okay

Jun 2023

Picked up a car which was not clean, right front suspension was broken. When I drop off the car no one was there to guid to s drop the car.

NextCar

5.0

Fair

No reviews available

One location in Minneapolis St Paul Airport

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Locations in Minneapolis St Paul Airport

7800 Normandale Boulevard

+1 612 473 3737

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	08:00 - 17:00
Sunday	09:00 - 17:00

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Easirent

4.7

Mediocre

No reviews available

One location in Minneapolis St Paul Airport

Locations in Minneapolis St Paul Airport

Minneapolis-St Paul International/Wold-Chamberlain Airport

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keddy by Europcar

6.3

Okay

No reviews available

One location in Minneapolis St Paul Airport

Locations in Minneapolis St Paul Airport

4650 Glumack Dr,minneapolis,mn,,us

+1 612 727 1064

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Ace Rent-a-Car

No score available yet

One location in Minneapolis St Paul Airport

Locations in Minneapolis St Paul Airport

Minneapolis St. Paul Int'l Apt

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Ace Rental Cars

No score available yet

One location in Minneapolis St Paul Airport

Locations in Minneapolis St Paul Airport

2143 East 77th Street

+1 952 345 4017

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No reviews available

AutoEurope

No score available yet

One location in Minneapolis St Paul Airport

Locations in Minneapolis St Paul Airport

Minneapolis-Saint Paul International Airport

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No reviews available

Sunnycars

No score available yet

One location in Minneapolis St Paul Airport

Locations in Minneapolis St Paul Airport

4901 Glumack Dr

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714 travellers who rented a car in Minneapolis St Paul Airport gave the car agency they used an average rating of 5.4

Most popular car type	Economy

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