Book Payless hire cars in Des Moines

Des Moines, IA, United States
26 Sep — 3 Oct
Des Moines, IA, United States
Sun 26-9
Noon
Sun 3-10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Des Moines

Overall rating7.7 GoodBased on 14 reviews
Cleanliness
8.4
Comfort
8.4
Overall
7.5
Pick-up/Drop-off
7.0
Value for money
7.4

Recent reviews

Traveller rating
4
2
1
2
0
Find reviews that mention:
10.0
Cons:Thanks y’all are greatReviewed 27 Dec 2020
review fromkayak
7.2
Cons:Way too long of a line to pick up the carReviewed 21 Sep 2020
review fromkayak
2.0
Damaged paint and flat tire - paperwork said no damage at all.Pros:Nothing at all. Never again.Cons:Long slow line, 1 person handling 3 rental car companies. While waiting another customer came back and said their car was malfunctioning, she was in a hurry but still told to go to back of the line. I finally got my keys and paperwork, found the car with an obviously flat tire and very long deep scratch in the rear door, I didn't look any further. I went back in, the lady said back of the line to me as well. Eventually got up towards the front and the person originally ahead of me came back in and said his car was not out there. The lady told him to go look again, he said he had already looked for 20 minutes, and he had. When I got to the front of the line I said I wanted my contract cancelled. I left without a rental car and had to pay to park to boot, and lost almost 2 hours of my life. Never again.Reviewed 24 Nov 2018
review fromkayak
4.4
Cons:Will never use them again. Insane after-the-fact price hijacking and terrible service. I have been renting cars several times a year for years. I had never used Payless before but needed to book something about a week in advance of the date. It was about $300 to book for 3 days which was already expensive but when I picked up the car they tacked on another full day because they charge by the “24 hours” not by the day, which was already absurd. They would not budge on the cost, which was a surprise upon pickup. When I picked up the car the total came to over $600! For 3 days with a car! They wouldn’t explain the Huge increase except that it was a high demand time and that’s just the cost of the car. Awful experience. Will stick with the better name brands that are fair and honest about pricing.Reviewed 6 Feb 2020
review fromkayak
8.0
Pros:Car was nice and cleanCons:Do not have my receipt yet, it was supposed to be emailedReviewed 5 Jul 2017
review fromkayak
10.0
Pros:Super friendly staffReviewed 2 Sep 2019
review fromkayak
10.0
Wonderful servicePros:Representatives at Des Moines Airport counter were the BEST I've ever encountered! The car was excellent - would highly recommend this business in Des Moines.Cons:Nothing - was great!Reviewed 10 Jun 2017
review fromkayak
2.0
Pros:NoReviewed 16 Apr 2019
review fromkayak
7.6
Pros:drop off was easy.Cons:took too long to get a car. Short staffed at our locationReviewed 11 Aug 2019
review fromkayak
9.2
Pros:There was a line at the check in. But after about 10 minutes more staff came on and the service was then friendly and helpful.Reviewed 7 Apr 2019
review fromkayak
10.0
Pros:Easy, friendly, clean, and wanted a car that had a trunk so that my luggage wouldn't be obvious. Got just wanted I wanted/needed, thanks!Reviewed 27 Oct 2019
review fromkayak
10.0
Pros:Car was great, very clean and drove well Great price/value Convenient location right at the airport terminal Staff were very nice and helpful, check-in/check-out was promptReviewed 12 Sep 2016
review fromkayak

Where can I find Payless hire cars in Des Moines?

5800 Fleur Drive, Payless car hires

Address

5800 Fleur Drive

Hours

Monday08:00 - 23:30
Tuesday08:00 - 23:30
Wednesday08:00 - 23:30
Thursday08:00 - 23:30
Friday08:00 - 23:30
Saturday08:00 - 23:30
Sunday08:00 - 23:30

Phone

+1 515 256 5228

Good to know

Most popular location

5800 Fleur Drive

Most popular car type

Compact

Top tips for hiring a car from Payless in Des Moines

  • Compact car hires from Payless in Des Moines are around 30% cheaper than other car types, on average

FAQs about hiring a car from Payless in Des Moines

  • Compact (Nissan Versa or similar) is the most frequently booked car hire type from Payless in Des Moines.

  • Payless has 1 car hire location in Des Moines. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes