Book Advantage hire cars in Austin

Austin, TX, United States
23 Sep — 30 Sep
Austin, TX, United States
Thu 23-9
Noon
Thu 30-9
Noon
Driver's age:

Pros

"The ."(in 1231 reviews)
"s and easy return process."(in 354 reviews)
" was perfect & clean!"(in 1210 reviews)

Cons

"The reservation had no !"(in 1430 reviews)
" and smelly."(in 68 reviews)
"Car dope smoke!"(in 109 reviews)

Reviews for Advantage in Austin

Overall rating6.5 GoodBased on 134 reviews
Cleanliness
6.7
Comfort
6.9
Overall
6.1
Pick-up/Drop-off
6.3
Value for money
6.3

Recent reviews

Traveller rating
15
7
3
6
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Find reviews that mention:
10.0
Very good efficientPros:HelpfulnessCons:NothiReviewed 19 Aug 2017
review fromkayak
4.0
Cons:When I went to pick up the car, they tried to charge me a hundred dollars more than my reservation. Then they supposedly fixed that, but tried to charge me fifty dollars more. Eventually I was able to get the correct rate, but it was not a good experience and wasted a lot of time. The car they gave me had a slow leak in one of the tires. I called customer service and was told to change the tire myself and bring the car back to the airport for further assistance. I chose to watch the leak and refill the tire as needed. It was a big hassle, cost me money each time I had to add air, and I won't be renting from them againReviewed 27 Feb 2018
review fromkayak
7.2
Pros:Drop off was great! Excellent customer service and quick checkin.Cons:Poor customer service from agent when picking up car. Tried to give me a car that looked like it was in an accident. Damaged front tire rim and dents on fender above rim. She said it was ok, it happened in the car wash. When I said I wouldn't drive it, she walked to the office, came out and never said a word to me. She started checking in anothe customer. When I questioned her, she made some remark and kept on checking in other customer. The desk agent who completed my paper work arrived and said car was ok. I said no so then he tried putting me in a vehicle with Takata air bag. These vehicles should not be on the road. I said no and he upgraded me to a Ford Mustang. Will never use Advantage Car Rental again.Reviewed 23 Oct 2016
review fromkayak
7.2
Good valuePros:Solid, reliable car Easy return All problems made right with contract errors Very friendly and amenable staffCons:The car needed a new windshield. The glass had not been properly made. It had a blurry line in it right in my line of site. It made driving difficult without getting dizzy. The CSR was not familiar with the toll roads around Austin and was not able to make knowledgeable recommendations for whether I should purchase the toll pass ahead of time. I went ahead and purchased it and never used it, and he reimbursed me upon my return. The CSR asked me if I wanted to prepay for gas upon return. I said yes. When I returned, he told me there would be a $9 per gallon fill up charge because I had not selected prepay. I reminded him he was the one who issued me the car and whom I had told I most certainly did want prepaid fuel. He made the adjustment. Austin needs a more efficient shuttle program between the South Terminal and Main Terminal. The airport staff does not provide very clear instructions on how the shuttle works. But once you figure it out, it's pretty quick.Reviewed 23 Mar 2018
review fromkayak
2.0
Cons:Waited 30 min at the counter before I could speak with a representative. Then was given a car that smelled of cigarette smoke. When I noticed problem and tried to report it I was told I needed to wait to return the car. I spoke with the person when returning the car regarding the problem. Asked him to make note of cigarette smoke, and he said he didn't have time to confirm if there was smell of smoke in car because he had other customers waiting. I was told I could only complain to the manager, who was not on location when I returned vehicle.Reviewed 4 Sep 2018
review fromkayak
2.0
Advantage Employee Left 5 customers at least withoPros:Nothing. Some of us had called to confirm our reservation for car. Confirmed they were open till midnight. I came in at 11:45 met a man that was there since 11:20. We all waited till past midnight. Other counters told us the employee left earlier. Said nothing just abandoned post. I called advantage customer service she could not get anyone that worked at Austin Airport to respond or find out what had happened. While we waited at least 4 others came up and waited and left. 2 had told us they had reservations and called this location to confirm. Do NOT TRUST Austin airport location!Cons:Worst service- do not even depend on them to be there at the counter waiting during hours posted. No real help or explanation from the customer service people at toll free number. I gave up as I was allowing another customer to use my cell phone to talk to customer service person about getting his money back. Poor guy was there almost an hour waiting and hoping for help since his was marked as no refundable. I ended up just allowing my family to come get me. At almost 1 am. Exactly what I was trying to avoid. Do NOT TRUST Austin airport location.Reviewed 16 Dec 2015
review fromkayak
2.0
Poor to mediorePros:Nothing was great. I didn't even rent a car through them, I went to another car rental companyCons:Kayak.com was great with setting up the car rental, however, once I got there to pick up the car, hidden fees were trying to be attached, forced to use the companies full coverage insurance, and then a 350 deposit. Not to mention, they wouldn't honor the unlimited miles as I set up when ordering the car. In fact, the representative told me since I was renting a car and I lived within 65 miles, this was the reason all the restrictions had to be applied.. Terrible policy. Don't rent a car from Advantage, period.Reviewed 26 Sep 2017
review fromkayak
2.0
Cons:My flight was delayed in the air. When I landed the counter had closed and I was unable to get a rental car. Their customer service was not helpful.Reviewed 17 Aug 2018
review fromkayak
10.0
Pros:The staff was very friendly and made the process very quick.Cons:Definitely prepare to pay lots of fees on top of the online booking price!Reviewed 10 Apr 2019
review fromkayak
8.8
Pros:The man who gave us the car was abrupt and never smiled. The man who handled us when we returned was very friendly and helpful.Cons:More courtesy from the desk clerk when we got the catReviewed 7 Aug 2019
review fromkayak
2.0
Bait and switchPros:Upon arrival for a business trip I was told there were no cars available except for a large van. A large van. I had reserved an intermediate car, a Toyota Corolla. I was directed to the rental company set up in the next booth next door and forced to rent a smaller vehicle than I had reserved at a slightly higher cost. Why even make a reservation? What a joke.Reviewed 19 Oct 2016
review fromkayak
6.8
Hidden Fees & Bold Face LiesPros:Car was great. Very clean and very comfortable.Cons:When I booked the reservation the total was $50/ day. When I picked up the vehicle it ended up being $100/ day. I was given a "free" upgrade from a full size car to an SUV and this included a $30 per day SUV/ Van charge. I was also told that if I didn't purchase the toll package for $10/ day and wanted to drive anywhere during my trip that I would encounter tollways that do not accept cash and that I would incur the toll plus a higher fee for not paying the toll. I never saw a tollway during my trip and put on 200+ miles over the two days. I will never consider Advantage an option when renting a vehicle in the future. The customer service reps add additional fees and lie about the need for services.Reviewed 5 Dec 2016
review fromkayak

Where can I find Advantage hire cars in Austin?

3600 Presidential Blvd, Suite 107, Advantage car hires

Address

3600 Presidential Blvd, Suite 107

Hours

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Phone

+1 512 969 6922

Good to know

Most popular car type

Compact

Top tips for hiring a car from Advantage in Austin

  • Compact car hires from Advantage in Austin are around 50% cheaper than other car types, on average

FAQs about hiring a car from Advantage in Austin

  • Compact (Nissan Versa or similar) is the most frequently booked car hire type from Advantage in Austin.

  • Advantage has 1 car hire location in Austin. Take a look at our Advantage hire location map to find the best car hires near you.

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