Car hire in Arts District (Los Angeles)
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Same drop-off
Thu 6-4
Noon
Thu 13-4
Noon
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Cheap car hire in Arts District (Los Angeles)
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Arts District (Los Angeles) car rental reviews and directory
Hertz
4.6
Mediocre
137 reviewsBest rated
Cleanliness
4.8
Comfort
4.8
Pick-up/Drop-off
4.1
Value for money
4.4
3 locations in Arts District
from S$ 71/day
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Reviews
2.0 Poor
Dec 2021
6.0 Okay
Nov 2021
2.0 Poor
Nov 2021
2.0 Poor
Nov 2021
8.0 Very Good
Dec 2020
Pros:
It was a convenient locationCons:
After hour drop-off should be a standard option. When I dropped the car off the agent pointed to a rather large scratch on the underside of the front bumper and asked me what I had hit. I didn't hit anything at all and this freaked me out that I would have to pay for it when I know I did not do it. I was thinking that both they and I had missed it on the initial inspection. Luckily, they had past photos and it showed on some of those. They need to be more cardful2.8 Poor
Nov 2020
Pros:
Just the price.Cons:
Well! Pick up: Employee didn’t bother to ask me to check out the car for previous dents or paint damages. I understand that we are una a pandemic situation but that location is so sketchy! Everything is set up in a kinda banquets salon or something. Drop off: This was the worst thing I’ve ever experienced in my entire life. 1.- Hertz should tell costumers that hotel driveway is closed (blocked with orange cones) and they have to ask security to let you in to drop off rentals). I did drop off my rental using the exit driveway BECAUSE the entrance driveway ramp was closed! Saying that! That rude security guy named “victor” saw me coming in thru the exit! He rudely asked me “where are you going “SIR?”” I nicely told him that I’m dropping off my rental. He replied back in a threatening way “you gotta turn around and use the entrance ramp” i explained him that it was blocked/closed, he got upset and almost yielded at me. I asked him to stop giving me attitude because I am not being rude to him! He replied: you want me to give you attitude? I can give you that! But you gotta turn around and use the other entrance. I asked him for his supervisor name and phone number, he said he was the “supervisor”, the I asked him for his employer phone number to submit a complaint! He gave me a fake phone number. He made me use the other ramp to just drive on a circle to get to the same place. I dropped off the car and came back to his desk that is located outside of the hotel. I asked him for his name and I wanted to see his lanyard but he refused to do it saying that he is not allowed to do it! (Why he has it hanging on his neck if he is not gonna show it?) I told him again that he was very rude with no reason and I felt harassed by him! And discriminated because the way he treated me and called me “Sir” (I’m a trans woman). I on my way out of the hotel property I tried to cal to the phone number he gave me but it was a fake number. Fortunately at the end of the ramp there was 2 security guards coming to work so I asked them for their employer phone number to file a complaint. I hope hertz can get involved in this situation because it is just unacceptable! And like I mentioned before! They should inform costumers about the drop off situation to avoid this type of situations.Avis
4.7
Mediocre
38 reviewsCleanliness
5.2
Comfort
5.2
Pick-up/Drop-off
5.0
Value for money
4.7
3 locations in Arts District
from S$ 107/day
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Reviews
10.0 Wonderful
Dec 2020
Pros:
Pickup and drop off was super easy, had no issues.2.0 Poor
Dec 2019
Pros:
In the middle of all things the Avis guy was polite and empathetic, at the end of the day it wasn't his faultCons:
We made the reservation thru kayak, however when we got to the avis office they told us that there were no cars available and that they didn't understand why they had let us reserve the cars. It was a major disappointment.2.0 Poor
Oct 2018
Pros:
The car was cleanCons:
I wasted about $50 extra dollars on gas because Avis didn't have any smaller cars. They told me there was simply no option AND they weren't willing to give me a break on the price since I'd obviously be spending more money on gas. I was stuck with a big SUV that was doing at least 15mpg less than an economy car which is what I booked. I specifically booked an economy car because I drove it all the way from LA to Big Sur and did not want to get screwed paying a lot for gas. Anyway the service and the guy working at this particular Avis location was just absolutely appalling, he was so unprofessional, not rude, just totally didn't care about anything. As far as I'm concerned I'd never rent from Avis again, it was a complete and utter joke and I don't have time to chase them down for money, but I would absolutely expect to be compensated for the hassle in a situation like this under normal circumstances. I've rented cars all over the world and this was just so below standard for the States, I've had better experiences in third world countries.2.0 Poor
Oct 2018
Cons:
The car we received was dirty and after half a day the engine broke down, we had to arrive to the airport to change it and we received the worst service from the avis representative.10.0 Wonderful
Aug 2018
Pros:
No hassle no problem smooth transition returning vehicle . The car I was given was new and clean , driving it felt like putting on fresh clean clothes. Overall excellent experience.4.4 Mediocre
May 2018
Pros:
Car was comfortable and had no issues with vehicle.it was roomy for 6 of us.Cons:
I was charged more than the original price I was quoted and had already paid for reservation the over charge is not including the $100 security deposit. person at Avis desk when i picked up gave me different price for insurance for rental totally different price when asked the lady at desk at time of drop off.Budget
3.7
Poor
41 reviewsCleanliness
4.6
Comfort
4.5
Pick-up/Drop-off
3.5
Value for money
4.0
3 locations in Arts District
from S$ 94/day
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Reviews
2.0 Poor
Oct 2022
2.0 Poor
Mar 2021
Pros:
Drop off receipt showed a different amount than the amount shown on my credit cardCons:
Better customer service2.0 Poor
Jan 2020
Cons:
Worst experience ever!!2.0 Poor
Jul 2019
Pros:
Budget called the afternoon before our reservation was to start and said they were completely sold out of cars and they wouldn’t a car to fill our reservation. They said this is very common and a reservation is essentially pointless.Cons:
Why do they take reservations if they don’t plan to honor them. Don’t take reservations if you don’t have cars available.2.0 Poor
Jul 2018
Pros:
nothingCons:
Wrong location, had thought airport location but instead was downtown location and location that was booked for didn’t have vehicle either10.0 Wonderful
Jul 2018
Pros:
The rate was excellent. The staff was friendly and helpful. The driver, rather than shuttle, to and from the airport was a very convenient perk. Checkout took 5 minutes!Thrifty
No score available yet
Cheapest deal
Most popular
One location in Arts District
from S$ 63/day
216 travellers who rented a car in Arts District gave the car agency they used an average rating of 4.4
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