全球第9
「Staff were friendly and helpful.」
全球第9
「Very clean car and easybdripoff.」
全球第9
「Great car and easy drop-off」
全球第9
「Very friendly customer service.」
全球第9
「Very clean car and easybdripoff.」
全球第8
「"Great price, very clean car."」
优点： The staff were great, the car was great.
缺点： We arrived in terminal 2 and there are only shuttles from terminal 3. With a toddler and all the bags and car seats that entails it was a long walk .
优点： Location was good for pickup and dropoff
缺点： The car had built in GPS with touch screen but the budget car rental rep gladly sold me GPS charging for it.
They gave me a toddler seat for my 9 month baby and had nothing else.
优点： It was easy to get to and deliver the car on return
缺点： I have no response about getting my deposit back
and, the fare that I received did not include any insurance so it was more expensive that I expected
优点： Budget changed the reservation from a Premium vehicle to a compact car , with an increase in price without notifying me. When I logged onto the Budget website the reservation had been changed. I was told the rate was no longer available!!! I will not use Budget again!!!!!!!
缺点： Why was my original reservation changed? They did not want to honor the original ruling entail rate!
缺点： A little less expensive. Overall excellent.
优点： Nothing
缺点： They advertised a car they don't even have on their fleet. So we wasted an hour before finding this out and had to go somewhere else
缺点： Lower one way drop fee between 2 London airports- it really jacked the price up!
All the staff at Avis/ Budget were really professional and friendly especially Gary at the counter in LGW and Anwar the shuttle driver at LHR.
Thanks!
缺点： Information regarding insurance.
缺点： Was falsely over charged because they did not have that car
优点： Staff at the kiosk were helpful however I'm still waiting for my deposit to be returned after 3 months! The Customer services are terrible and one of the worst I've ever seen, slow responses and now they aren't responding at all...
缺点： Staff at the kiosk were helpful however I'm still waiting for my deposit to be returned after 3 months! The Customer services are terrible and one of the worst I've ever seen, slow responses and now they aren't responding at all...
缺点： 1. heck of a long line to get the car; why does it take such a long time to rent a car when it's pre-ordered and it's just some basic paperwork.
2. I'm still waiting for a bill; haven't even received one by email. Their system was down when I returned the car and yet I've been charged more than was quoted with no explanation at the time of return.
Easy as can be
优点： Very simple and quick to pick up and drop off.
缺点： With Avis and Budget being partners, they should do a lot more to recognize the loyalty programs of each other and provide the benefits associated with the status.