Book Enterprise Rent-A-Car hire cars in Houston

Reviews for Enterprise Rent-A-Car in Houston

Recent reviews

Traveller rating

Wonderful

16

Very Good

2

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

5

10.0

The customer service agent was friendly and efficient.Reviewed 13 Apr 2024

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10.0

The location was understaffed and had some unruly and distasteful renters, but the manager was handling everything with aplomb. When we returned the car, he remembered us, apologized profusely for the prior delays, and gave us a discount. Class act! Thanks, Moises.Reviewed 13 Apr 2024

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10.0

Houston was Awesome! The drop off point in Galveston had the incorrect hours listed on the building. The door said they would be closed but they were actually open with 20 or 30 people there!!!Reviewed 6 Mar 2024

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6.0

The drop off location on the contract was not the right place, and when I called customer service to fix the problem, they said that the Houston branch imputed my wrong birthday, so they couldn’t modify my reservation for the correct drop off location. I ended up taking it to Galveston (my original drop off) and they kindly took the rental in, and even offered me a ride to the cruise terminal. I am impressed, and great full for the Galveston branch.Reviewed 18 Feb 2024

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6.0

They make me wait in the garage while it was freezing outsideReviewed 16 Jan 2024

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10.0

Jordann at reception was wonderfulReviewed 5 Nov 2023

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10.0

Staff were very helpful. Zack was great.Reviewed 26 Sep 2023

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10.0

Jessica and Jacob were great! Made the process super easy!Reviewed 15 Jun 2023

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2.0

Cons:Customer said they tried to reach me and let me know they didn’t have the car I reserved. I had previously called enterprise prior to arrival and confirmed the reservation which they did. Arrived and I was upsold another vehicle that I didn’t take so I will not ever use this service again.Reviewed 18 May 2021

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2.0

Pros:NothingCons:Call back and say whereverReviewed 16 May 2021

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4.0

Pros:The pick-up and drop-off was a smooth as I could imagine. Especially when looking around at how the other providers were operating.Cons:I got swindled by the associate checking me in. When choosing refuel options, I was shown a price per gallon that I would pay for them to fill up the tank. They "forgot" to mention that I would be charged for a full tank of gas at that price, regardless of amount of fuel used. Definitely tainted the image I previously had of Enterprise.Reviewed 23 Apr 2021

review from

2.0

Pros:Didn't have a car. Didn't know if they were to have one.Reviewed 12 Apr 2021

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• How can I pay for the toll roads in Houston?

  Houston has several tollways that require drivers to pay whenever they drive on them. The Sam Houston Tollway is the main one but there are a few others such as Grand Parkway, Tomball Tollway, and Hardy Toll Road among others. As a visitor driving a rental car in Houston, the most convenient way to pay for these tolls is temporarily linking your toll tag with the rental's license plate and paying electronically.

• Which is the best place to park my rental car in Houston?

  When looking for a place to park your rental car, you can either park it at one of the many street parking spaces all over Houston or leave it in a dedicated parking lot or garage. For street parking, most of them are metered with the meters running from Monday to Saturday between the hours of 8 am and 6 pm. Parking outside of these hours is free. It is also worth mentioning that you can’t park your car at one spot for longer than three hours.

• Can I cancel my rental car reservation without incurring any charges?

  When renting a car with Enterprise, you won’t have to pay until the time you will come to pick up your rental. This means that no deposits are required and, in the event, that you need to cancel the reservation, you will not incur any charges. However, if you wish to push your reservation to a later date, you can contact the agency and ask them to do so.

• What is the most popular car hire from Enterprise Rent-A-Car in Houston?

  Standard (Volkswagen Tiguan or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Houston.

• How many car hire locations does Enterprise Rent-A-Car have in Houston?

  Enterprise Rent-A-Car has 49 hire locations in Houston. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Hobby airport (HOU)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Hobby airport (HOU)?

  Yes