Book Hertz hire cars in Charleston

Charleston, SC, United States
4 Oct — 11 Oct
Charleston, SC, United States
Mon 4-10
Noon
Mon 11-10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Charleston

Overall rating7.2 GoodBased on 205 reviews
Cleanliness
7.4
Comfort
7.4
Overall
7.1
Pick-up/Drop-off
7.0
Value for money
7.1

Recent reviews

Traveller rating
37
6
6
10
0
Find reviews that mention:
6.0
Pros:Roomy, tons of gadgets, convenience.Cons:Cleaning and engine maintenance.Reviewed 13 Dec 2020
review fromkayak
4.4
Hertz is not a customer friendly companyPros:Korina at the counter at the Charleston airport saved our day and was outstanding in the way she handled a very difficult situation for us. She took time to understand our predicament and worked hard to put us in a car that was affordable given we had already paid for another car we couldn’t pick up because the location was closed when we got there.Cons:No where on my confirmation did it tell me the location where we were to pick up our car closed at 6pm. We arrived after our flight got in to find a dark office. Standing in a dark parking lot with a 2 hour drive ahead of us, I called Hertz customer service. The woman we talked to refused to help us at all. I requested to go back to the airport and pick up a car there but her only option for me was to pick up the car the next day. How was that supposed to help us? Exhausted and angry, we went back to the airport and Korina at the Hertz counter saved our day. In the end, we had to pay over $500 for a compact car because Hertz refused to refund the $200 for the car we couldn’t pick up. I won’t use Hertz again.Reviewed 8 Aug 2018
review fromkayak
10.0
Pros:Easy and quick !Reviewed 3 Jan 2021
review fromkayak
2.0
Pros:Ladies at the counter inside the airport were very courteous and professionalCons:First car smelled of smoke and had cigarette burns in the upholstery. I took the car back to the airport and they switched it. When I brought it back the person at the stop off was sitting in a van and didn't,t come out for a while, then said I had cracked a bumper which was not done by me but nobody had checked the replacement carReviewed 23 Sep 2020
review fromkayak
8.0
Pros:Was upgraded to better car due to previous bad experienceReviewed 4 Oct 2020
review fromkayak
8.0
Cons:Car tremendously oversteers when making turns above 15 mph. Don’t know if it is a tire or inherent suspension problem. Would not be safe for non-confident, or new drivers.Reviewed 20 Dec 2020
review fromkayak
5.2
Pros:The car was fine. It ran well and got good gas mileageCons:Booked online to pick up at an airport. At the airport they told me that the car was 15 miles away at another location. That cost me $20 for a cab. Get to the other location only to find out I have to wait because the car is at the airport and they have to go get it. They tell me they'll comp me for the $20 cab fare. I then had to wait an hour and 15 minutes for them to go get the car bring it back, and clean it. I was told that when I return the car I had to return it to the same place. Thus costing the another $20 cab fare to get to the airport. I was told if I dropped the car off at the airport it would cost me another $200. Very disappointed.Reviewed 11 Apr 2018
review fromkayak
4.8
bait and switchPros:My biggest complaint is that I put in Charleston Airport for the seach parameters , and booked and pre paid with hertz based on a pick up and drop off at the airport. When I get to the airport counter, the kid at the counter tells me that " this happens a lot, you are actually booked at our off site hertz location that is 5 miles away". Since I had prepaid, I had no recourse. he could not help me rebook, told me even though I was standing in front of him I had to go online to book. Also, since i prepaid, He could not refund me . so, my only recourse other than getting angry was to pay for an uber to the other location to get the car I had reserved. I also had to do this on the date of departure.Reviewed 14 Aug 2017
review fromkayak
10.0
Pros:Staff was excellent, great service!!Cons:Nothing!!Reviewed 16 Oct 2020
review fromkayak
2.0
Pros:None. They were rude, unhelpful and didn’t care about double booking meCons:Walking to FL other than trying to rent a car through you and hertz...Reviewed 13 Mar 2021
review fromkayak
5.6
Poor follow-up service.Pros:The car was brand new.Cons:We relocated to Mount Pleasant and I needed to ship my car from New York (I wasn't given a set delivery date/time). When we arrived at the airport, the service at pickup was very slow and the car wasn't ready. I was told that a larger vehicle may be quicker and I accepted that option but it meant that I would be getting charged $20 more per day. I also needed to extend my rental by 2 days and the extended rate was $35 higher per day than the originally booked rate and the only explanation that I received was, 'that's what the computer is showing'. When I needed to extend my rental by a 3rd day, I was told that the rate would stay the same at the higher charge and the reason was, 'because that's what the computer is showing'. When I asked if I could drop the vehicle at the Mount Pleasant location I was told that there would be a $25 charge and when I asked the supervisor if it could be waived, they said, "that's not possible." A lot of this inflexibility was primarily due to the fact that I had pre-paid but I was never told that this would greatly limit my options. I won't be using Hertz anymore.Reviewed 25 Jul 2017
review fromkayak
10.0
Pros:Drop off at FBO!Reviewed 23 Nov 2020
review fromkayak

Where can I find Hertz hire cars in Charleston?

3025 Ashley Town Center Drive, Hertz car hires

Address

3025 Ashley Town Center Drive

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 843 573 2147

Address

5500 International Blvd

Hours

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday07:00 - 23:30
Sunday07:00 - 23:30

Phone

+1 843 767 4554

Good to know

Most popular location

5500 International Blvd

Most popular car type

Economy

Top tips for hiring a car from Hertz in Charleston

  • Economy car hires from Hertz in Charleston are around 11% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Charleston

  • Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Hertz in Charleston.

  • Hertz has 2 car hire locations in Charleston. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes