Venice hotels near Palazzo Grassi

Cons: attention to details

Cons: It's a bit of a far walk from all of the touristy things, but that't not necessarily a bad thing

Cons: Staff was very rude We had lot of luggage there was no one to help take the luggage through the stairs. Charged extra fee If 2 person stay in the room. Gave us 2 twin bed room.

Cons: The staff is not customer service oriented. AC was not working and we were above 40C (110F). Couldn't sleep at all

Cons: Unhelpful staff.

Cons: The worst and rudest customer service ever seen. Do not go by pictures, in reality their rooms are very bad. It does not deserve even one star. I ended up making new reservation of an apartment by paying 200 euro per night. Moreover when I tried to cancel my old reservation via booking agency, they threatened us that we may have to leave their property. Now think of what you do when you are with the family on a vacation. Over commercialization has degraded quality everywhere. But this one is the worst. Please STAY AWAY from this hotel.

Cons: We were placed in what is called "the Annex" - never stay there - it is accessed by a dimly lit alley way filled with garbage - no evalators and no view whatsoever. The Hotel Rialto should be embarrassed to count this as part of their establishment.

Cons: Room was very small, but not much you can do about that

Cons: Can't say a bad thing

Cons: ask questions of desk staff acted like they really didn't have time to be bothered to answer my questions.

Cons: Only problem is bathroom with sewer smell, but this is a common issue in Venice.

Cons: Bed was not comfortable Very limited facilities

Cons: There were a lot of maintenence issues. When we got into our room, we noticed that the telephone, refrigerator and one of the wall lights did not work. The staff tried very hard to remedy the situation, but failed. To make up for the problem, they moved us into a new, larger suite. But after settling in to the new room, we found out that the air conditioner, and shower valve were not working. They had a plumber come in to fix the shower valve, but the air conditioner remained broken, and we were forced to open up some windows to get cool air into the room.

Cons: We spend two nights in this hotel. The room was not clean and was very small and smelly. there was not even room for luggage in the room. The worst part was on the first night hotel fire alarm went off and we had to evacuate our room. There was only one staff working at night and he didn't know what was the issue and the alarm was on for the whole night. He couldn't confirm if it was a false alarm and we could go back to our room safely! so we had to stay up in hotel lobby for the whole night!!! What bothered me most was hotel manager didn't show up at all and he didn't even sent anyone to help that one staff. Even the next day when I ask to have a chat with hotel manager they said he doesn't have time for this and I can write a letter to him!!! They didn't give us any compensation for ruining our holiday and I found the manager very rude.

Cons: Nothing. It was perfect for me.

Cons: Right off the Main Street so it was very noisy

Cons: Worst staff and service ever~

Cons: My reservation was made for 2 beds in each room and we got 1 bed in each room. The front desk staff were not very helpful or pleasant when inquiring about the correct reservation and/or trying to get a bigger one bed or two separate beds.

Cons: Was asked to pay extra to what I payed, because they said they can't put our child with us to the room which we booked even if the voucher said that a child is expected. We had no choice as to pay. We are too tired to look around for other places. Pretty loud air conditioning Windows have shutters, so don't expect to see day light. Weird entrance doors, not easy to get through with luggage. Breakfast choice is a joke

Cons: Heard people walking upstairs most of the night Concierge gave me different answers when I asked the same question Long wait for shuttle boat

Cons: Restocking the room

Cons: The room was not clean at check in. Used amenities. 1 sopa for 2 persona. A lot of mosquitos. Very small shower.

Cons: For the expensive room rate, I was shocked by a couple of things: - there was no free/included wifi - there were mosquitoes in the room. is it terribly hard to install screens? - there were stains on the wall from mosquitoes being squashed/killed - service was just OK One night is not enough time to take advantage of the amenities you're paying for.