Book Alamo hire cars in Kansas City

Kansas City, MO, United States
4 Oct — 11 Oct
Kansas City, MO, United States
Mon 4-10
Noon
Mon 11-10
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in Kansas City

Overall rating8.7 ExcellentBased on 141 reviews
Cleanliness
8.8
Comfort
9.0
Overall
8.7
Pick-up/Drop-off
8.2
Value for money
8.6

Recent reviews

Traveller rating
30
7
2
0
0
Find reviews that mention:
10.0
Pros:Friendly service at the ick-up location; VERY pleased that when I called the 1-800 number to modify my reservation, I actually talked to a real person in under 5 minutes. Overall, Alamo has provided the best rental service that I have experienced in a long time. Will definitely use them again.Cons:The Kansas City location required additional photo IDs (fraud prevention). This didn't affect me, but others may need to be aware of the requirement (which was not advertised in advance).Reviewed 25 Jan 2021
review fromkayak
10.0
Cons:Very smooth and efficient process from start to finish.Reviewed 11 Aug 2020
review fromkayak
10.0
Cons:They let me close any vehicle in the line so i chose a mini van. It was perfect for my needs, clean and new. Return was super quick at the MCI Airport. Never had to wait at all for the shuttle bus. Shuttle was about 5 min from the airport.Reviewed 18 Aug 2020
review fromkayak
6.0
Cons:Very disappointed, at time of pick up I paid ahead for gas, it was not explained to me whatsoever that the price may change depending on the size of tank of the car, I had a midsize and in the midsize parking area was a pick up truck, upon return the truck because of the size of tank I was charged almost an additional $25.00 -$30+, (i’d have to actually calculate it with the receipt), the check-in of vehicle specialist recommend I talk to the front desk, I went to the front desk shared my displeasure. The front desk assistant was the same lady that checked me in 3 to 4 days prior and gave no real concern I told her it was very misleading And that she had not shared with me whatsoever the pay a head for gas would be depending on vehicle and size of tank. I ended up spending maybe close to $60 and only drove 162 miles. Very very disappointing with how Alamo handled this, I will choose to not rent from Alamo again. Clerk shared there’s nothing she would do or could do. Very disappointed customer, William NeefReviewed 18 Feb 2020
review fromkayak
10.0
Pros:Everything!! The car was clean, customer service was very clear and nice to work with during the process.Cons:Me having a mobile app to track my reservation better. I had to search through emails and track down information. This is a problem for me not with the service. Alamo was amazing and I will definitely rent from them again. Thank youReviewed 21 Sep 2020
review fromkayak
4.4
Pros:The staff was nice, but there were not enough so wait times were longCons:I got a car that was dirty (inside and out) and that WAS NOT FULL OF GAS, but was down almost a quarter tank. When I pointed this out, I just got a shrug. Bet if I returned it down a quarter tank the reaction would be differentReviewed 24 Aug 2020
review fromkayak
2.0
Alamo is AwfulCons:This was my first time renting a car with Alamo and it will definitely be my last. I made a reservation for a vehicle that was unavailable and then I was fooled into renting a more expensive car given the number of passengers I had. The attendants failed to offer anything that resembled my reservation. When I politely inquired to the difference between what was advertised, what I booked, and what was available I was confronted with nothing, but attitude. Alamo is awful, and I will not be booking with them again.Reviewed 1 May 2016
review fromkayak
7.2
Pros:It went quickly. The car was optioned up.Cons:They try to nickel and dime you over everything. They said there was a $5 (approx.) charge to activate the satellite radio. When I got in the car, satellite was on. I doubt they could turn it off. THE WORST: At drop off, no one was manning the return booth. They had a sign that directed us to leave the car unlocked and the keys in it. The sign said that I responsible for the car for the the next 48 hours. UM, NO. What was I going to do? Should I cancel my flight so I can babysit the car? Should I find someone else to take the car and return it later when someone is there and pay for the extra days? They don’t get to lay that responsibility on me by deciding not to have adequate staffing.Reviewed 3 Jul 2020
review fromkayak
6.8
Cons:Alamo was closed when we arrived in Kansas City. The rental car company to the right next counter over had to handle the paperwork. I had already booked and paid online for an easy pick up. They made us jump through hoops while my 90 year old parents had to wait for us.Reviewed 14 Oct 2020
review fromkayak
10.0
Pros:Nice carReviewed 15 Jun 2021
review fromkayak
10.0
Pros:The friendliness, and politeness of the staff.Cons:NothingReviewed 8 Jun 2021
review fromkayak
10.0
Excellent experiencePros:I was able to get my car quickly with friendly staff. They allowed me to get an upgrade which was really nice and I love being able to pick what car I want once I get outside. The car had lesss than 15 thousand miles and was very clean and reliable. Great experience.Reviewed 27 Dec 2017
review fromkayak

Where can I find Alamo hire cars in Kansas City?

648 Madrid Ave, Alamo car hires

Address

648 Madrid Ave

Hours

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Phone

+1 844 868 8501

Good to know

Most popular location

648 Madrid Ave

Most popular car type

Mini

Top tips for hiring a car from Alamo in Kansas City

  • Mini car hires from Alamo in Kansas City are around 42% cheaper than other car types, on average

FAQs about hiring a car from Alamo in Kansas City

  • Mini (Fiat 500 or similar) is the most frequently booked car hire type from Alamo in Kansas City.

  • Alamo has 1 car hire location in Kansas City. Take a look at our Alamo hire location map to find the best car hires near you.

  • Yes

  • Yes