8.0
Airport shuttle, pick-up and drop-off were seamless. The vehicle was somewhat dinged up on the front passenger side, which is understandable. The only problem we had wa the vehicle experience an electrical malfunction and after the second day we were unable to use the back two doors and rear seat area. We probably should have called and swapped vehicles but chose not to do so. Otherwise the Toyota Corolla hybrid was an all around good vehicle.Reviewed 21 May 2026
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2.0
Very very slow to get a van, very very slow to pick up a car, car had 145k KMs on it and left brake light didn't work. Overall service and quality was poor.Reviewed 5 May 2026
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2.0
I feel ripped off. The daily price of the rental didn’t reflect the actual price, especially when you factor in insurance. I don’t recall insurance being an option to purchase in advance and had I known how much it would cost, I would’ve budgeted for the trip differently. After this experience, I will advise people against Kayak and Budget when renting vehicles.Reviewed 19 Feb 2026
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2.0
I was not made aware that insurance was mandatory to rent the vehicle and that my only other option would be to put the entire cost of a vehicle on my credit card. This seems like a bait & switch model. It’s shameful to wait until someone is in a foreign country to force an insurance plan on them. I understand placing an ordinary hold of a few thousand dollars for uninsured vehicles incase they cause any external damage, but to tell me it’s either “buy the insurance or we put a 35000 euro hold on your credit card” is ridiculous. Most people don’t even have that kind of credit line available so it was basically extortion. I will NEVER rent through budget again.Reviewed 21 May 2025
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2.0
Be careful cause the rental quoted one price and it was almost 8 times the price when you included Insurance scaryReviewed 18 May 2025
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2.0
I was charged extra at the pick upReviewed 2 Nov 2024
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2.0
Was surprised by extra insurance fees.Reviewed 20 Sept 2024
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2.0
They try to force insurance on you by asking for a 28k deposit!Reviewed 20 Aug 2024
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8.0
Little bit longer at check inReviewed 10 Aug 2024
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8.0
The lady at the counter when we took the car was not in the best of mood to say the least. We were charged €4750 as a security deposit. Not sure everybody has that much room on their credit card. She didn’t even explained why the charge was that high. As we were in a rush, I didn’t bother and thought I would take care of this later. After thinking about it, we didn’t even get any proof paper proof of the transaction.Reviewed 9 Aug 2024
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2.0
Unfriendly staff, unwilling to help, fake contractReviewed 26 Jun 2024
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10.0
Quick checkout, but had to collect offsite which added quite a lot of time to both the return and collection overall, even though I had booked as "in terminal" on Kayak.Reviewed 11 Jun 2024
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