Book Budget hire cars in Eugene

Reviews for Budget in Eugene

Recent reviews

Traveller rating

Wonderful

8

Very Good

2

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

4

2.0

Miscommunication over charges. Quoted price and paid price are too far off . From $100 to $500 is a big differenceReviewed 24 Mar 2024

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8.0

Everything was as expected returning the car.Reviewed 30 Nov 2023

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10.0

Counter persons were friendly and helpful. Pickup and dropoff process is unusual with no one there to meet and no one to check car for damage at pickup/return.Reviewed 19 Oct 2023

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6.0

Friendly but severely understaffedReviewed 9 Oct 2023

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10.0

Budget at Eugene airport is very efficientReviewed 24 Oct 2022

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10.0

Cons:Crystal the manager was terrific so it couldn’t have been too much better. She fixed a computer glitch that showed me bringing in the car with less miles than when I picked it up.Reviewed 25 Jul 2019

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2.0

Pros:Horrible customer service. Nothing to like.Cons:Reserved and received a confirmation number. Paid an uber to get us to the pickup location only to have a very rude young lady say they dont honor reservations made in the last 24 hours. Completely bad attitude, unapologetic for our wasted time and money and no real explanation given for any of it.Reviewed 25 Jun 2019

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9.2

Pros:The staff was really friendly and politeCons:I wish I had received a larger car, since I'm tall.Reviewed 16 Jun 2019

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10.0

Efficient & FriendlyPros:Well prepared staff made pick-up a pleasant experience. I was in and out quickly. Drop-off and billing was equally easy and efficient. High marks!Cons:Pick-up location was further from downtown Eugene than I liked.Reviewed 17 Jan 2018

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4.0

Management problemsPros:We got upgraded to a kia Sorento. We really enjoyed the vehicle, very comfortable, good gas milage.Cons:The vehicle was not on-site when we arrived; they had to go get it. The price we paid was not the price stated when we made the reservation on-line. When we pointed out the discrepancy, the agent said she would figure it out and call us after we were on our way. She did not do this at any time. The vehicle was not clean when we when it was rented to us, outside or inside. Finally, several other people were in the place when were were waiting for our vehicle; two left in quite a huff. One said that their whole trip was ruined and the other said that they did not live up to what was promised or agreed to. Someone ended up picking her up rather than in a rental.Reviewed 20 Sep 2017

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2.0

Would not take credit card/debit cardPros:Saved myself almost 300 dollars.Cons:The fact wife did not have a car to use while on her visit.Reviewed 11 Jun 2017

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2.0

Pros:NothingCons:Website kept giving an error message so after 3 times entering my credit card details, I gave up. Called the local number, no one took the call. Rented from another company.Reviewed 2 May 2017

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More

• What is the most popular car hire from Budget in Eugene?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Budget in Eugene.

• How many car hire locations does Budget have in Eugene?

  Budget has 2 hire locations in Eugene. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Eugene airport (EUG)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Eugene airport (EUG)?

  Yes