Book Europcar hire cars in Mexico City

Reviews for Europcar in Mexico City

Recent reviews

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Wonderful

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Fair

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Poor

5

2.0

Terrible service; they made us pay for many unnecessary things and were very slow and unprofessional. We will never rent again with themReviewed 12 Apr 2024

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2.0

We didn't end up renting the car. When we arrived, they told us if we do t pay $600 for their separate insurance, we have to pay $36000 US to cover the entire car, even though we have coverage with a credit car. The car would have ended up being over $1200 for a week. We will never book with Europcar again.Reviewed 8 Apr 2024

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2.0

Pros:NothingCons:They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay awayReviewed 8 May 2021

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2.0

Cons:We never got a car!! It was a scam!Reviewed 4 Jan 2021

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4.8

Cons:It took a while to convince the overzealous agent to accept my credit card's CDW. He would just not acquiesce that Mexico City is indeed covered under worldwide CDW. Dropping off was quite hard to find where exactly to drive at the airport because there are no signs anywhere. The car could've had an electronic lock.Reviewed 25 Nov 2019

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2.0

Cons:Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponibleReviewed 3 May 2018

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2.0

Cons:Upon my arrival I went to pick up my rental at the place indicated and once I was ready to finalize the car rental paperwork I notified that the price was alter from USD$16.43 to USD $60 per day. That was very misleading to set a price and then have it changto higherReviewed 12 Mar 2018

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4.0

Cons:I was under the impression that the insurance I purchased would cover the car, however when at the Europcar counter they told me that my insurance did not cover anything and they did not accept it. I had to pay 3 times the price listed online and wasted $40 pre-purchasing insurance.Reviewed 3 Jan 2018

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6.4

Pros:The rental priceCons:The insurance price too muchReviewed 3 Jan 2018

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2.0

Cons:outrageous price trying to sell the insurance bad...bad ...badddReviewed 2 Jan 2018

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2.0

Worst mistake of my tripPros:Never having to deal with europcar ever again againCons:I was given a car with damaged wheels that I then had to pay for after I got a flat tire of 5 miles of driving. They claimed I damaged the rims and requested pictures to prove otherwise. Who has ever taken apart the car wheels when renting a car to photograph a rim. I would rather break my foot with a hammer and walk on broken glass for miles than ever do car rentals with Europcar ever again. This was simply a scam.Reviewed 1 Jan 2018

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6.8

Price mattersPros:It was mostly a pretty easy experience.Cons:Cost more than expected and advertised. Kayak did not have the relevant insurance information available at the time of booking, which is the cause for the inflated price in person.Reviewed 23 Jan 2017

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More

• What is the most popular car hire from Europcar in Mexico City?

  Economy (Chevrolet Onix or similar) is the most frequently booked car hire type from Europcar in Mexico City.

• How many car hire locations does Europcar have in Mexico City?

  Europcar has 3 hire locations in Mexico City. Take a look at our Europcar hire location map to find the best car hire near you.

• Does Europcar have a car hire location at the airport: Benito Juarez airport (MEX)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Benito Juarez airport (MEX)?

  Yes