Book Payless hire cars in Fort Lauderdale

Fort Lauderdale, FL, United States
26 Sep — 3 Oct
Fort Lauderdale, FL, United States
Sun 26-9
Noon
Sun 3-10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Fort Lauderdale

Overall rating6.4 GoodBased on 219 reviews
Cleanliness
6.8
Comfort
6.8
Overall
6.3
Pick-up/Drop-off
5.8
Value for money
6.5

Recent reviews

Traveller rating
3
1
2
5
0
Find reviews that mention:
2.0
Pros:NothingCons:I needed to change the name on the reservation and no one was able to help me do it so I ended up having to cancel and then pay triple the amount that I was supposed to. I am appalled and very angry.Reviewed 27 Dec 2020
review fromcheapflights
4.8
Several surprisesPros:The car and the people in the Payless agency were excellent.Cons:My first surprise was that the car was not available at the airport car rental center. I was surprised to learn that I had to take a taxi to some location away from the airport. The second surprise was that the agency did not have an ecomomy car that I expceted. I was given a much larger car ( a van) and had to return the next day to pick up the correct model. The third surprise was that the agency was closed when i returned the car. I was told that the agency was open until 6 PM but not told that the agency closed at 2 pm on Sundays.Reviewed 17 Apr 2017
review fromkayak
2.0
Worst everPros:As a frequent traveler, speaker, author I was stunned at how bad this was. They wanted 2 pieces of ID with my photo and address. I don't carry my passport so that was an issue. I travel extensively and this was odd. I offered my voters reg card: they said with an attitude we'll take it this time. Next was "will the car leave the county" I said yes I'm driving home. He then asked "it's one day rental Are you flying tomorrow?" I sad why does that matter , he said "why would you come back to the airport if you're not flying out, can I see the resv?" I said "I'm not flying tomorrow, I'm returning the car." Then he said "I'll put 250.00 on hold on your cc (it's a SW rapid rewards cc) not a debit card. That was it for me. I went to Avis.Reviewed 23 Oct 2015
review fromkayak
6.8
Ft. LauderdalePros:I found a great price for the number of days I needed the vehicle. When I arrived at the off-sight location (after a $20 taxi ride), the attendant (Jose) was EXTREMELY nice. He immediately said I could return the car to the airport location and he would waive the drop fee, gave me his contact info in case I had any issues with the car. He helped us to put our bags in the car and wished us well. Compared to the on-sight folks, he was a gem! Thanks, Jose!Cons:My rental pick-up turned out to be off-sight with no shuttle provided (a situation I've never encountered before). The on-sight people were no help at all. We had to take a $20 taxi ride to get to the pick up point. When returning the vehicle, I had filled up before my 45 minute ride to airport. You are on the Florida Turnpike, and then you are at the airport. Unless you get off the turnpike to find another gas station (which requires knowing where you are going in an unfamiliar city), there is no easy way to fill the few gallons used. Clerk wanted to charge me $10 to replace those gallons but ultimately waived the fee. Did not find the airport on-sight people at all pleasant.Reviewed 14 Aug 2016
review fromkayak
2.0
Cons:I booked this car several days in advance. Upon my arrival from the Bahamas to Ft Lauderdale I received a voicemail from Payless informing me they didn’t not actually have a car available for me. I was stuck in Ft Lauderdale on a Friday and could not find a rental car from anyone. They were all sold out for the weekend. I felt totally helpless. I spent the next several hours trying to make other arrangements. At 3:00pm a representative from Payless contacted me and told me that they had a 12 passenger van that had just become available. The van got 10 mpg and I had a 650 mile trip ahead of me. I declined the van and continued to make other arrangements. I must say my experience was pretty awful. Thank Ryan FitchReviewed 14 Feb 2021
review fromkayak
10.0
EXCELLENT CUSTOMER SERVICE!!!Pros:When I arrived late at night from 1,000 miles away, I was stressed and exhausted. However, George & Dianay from Payless took EXCELLENT care of me and were able to upgrade my vehicle on the spot for just a few dollars more. They were extremely kind and friendly and took the time to print out directions for me to my hotel since I didn't know the area and also told me the best way to pick up my family since the traffic was crazy. Although one of their computers were down, they remained calm and patient with everyone. I would definitely recommend this Payless in Fort Lauderdale airport!!!Reviewed 29 Mar 2016
review fromkayak
2.8
WILL NEVER MAKE THE MISTAKE OF RENTING AGAIN FROM PAYLESSCons:I WAS QUOTED THIS WHILE MAKING RESERVATION: Car rental 4 days @ $26.71 USD/day $106.84 USD Estimated taxes and fees $49.49 USD Mileage included Unlimited mileage: Additional mileage charge -- Total due at rental counter $156.33 USD PRINT OUT WAS ESTIMATED TOTAL SIGNED: $221.62 PLUS ESTIMATED OPTIONAL SERVICE WHICH I DID NOT ASK FOR: $56.00 I WAS CHARGED ON MY CC $358.00 MORE TWICE THE QUOTE! LADY WAS TALKING TO HER CO-WORKER AND OTHER CUSTOMER SO MUCH ALL SHE DID WAS ASK ME TO SIGN WAIVERS AND GAVE ME PAPERS. SHE DIDNT ASK ME IF I WANTED TO ADD ANYTHING SUCH AS INSURANCE. I WILL CALL THE BANK AND SEE WITH THEM ACCORDING TO MY PRINT OUT BC THIS IS PURE THEFT.Reviewed 14 Jun 2018
review fromkayak
10.0
Super SatisfactionPros:I reserved a medium size vehicle. When I tried to pick up my car they didn't have any the vehicle I requested so instantly they upgraded me to a Ford Explorer. I thought it was way too big and poor cute had mileage. Little did I know I'd be the next 4 days moving my mom into an assisted living center. I couldn't have done it without that great big vehicle! Not to mention I ended up requiring the vehicle for another week after my initial return date ended. I was given another week immediately upon my phone call! I will be a Payless customer for life! Doug Boyd Crofton MarylandCons:Nothing! Everything was great!Reviewed 9 Feb 2016
review fromkayak
5.2
Shady upsellingPros:Nelson (supervisor) at least tried to make up for it two days into our trip.Cons:Girl at the counter flat out lied and told us the vehicle we booked wasn't big enough for our stuff, so we decided to upgrade to a Ford Explorer. That's a 7 passenger with ample storage space. What we actually got was a VW Toguan. That's a 5 passenger with a small storage space, almost exactly the same as the Toyota Corolla we originally booked, but we paid an extra $80 for it. We had been traveling for 6 hours already so we decided to go to the resort and check in, but I will NOT make that mistake next time. I should have gone back in immediately and demanded a refund and our original car. Instead we came back two days later and were told that they could not refund any money, even for the days we hadn't used yet, to get our original booked car and price. Nelson did end up coming our gas and giving us the full size SUV we should have started with, but we still had to pay the extra $80. He is the only reason I gave this review 2 *. I will not go back OR recommend Payless in the future.Reviewed 10 Jun 2016
review fromkayak
7.6
Pros:The pick-up and the drop-off at the office was efficient and quick. The price was excellent.Cons:The big problem was that the car was at a facility outside the airport and nothing in our documents indicated that. Upon arrival we stood in line to get a shuttle to the airport car rental facility, then stood in line 30 minutes to get to the desk and THEN was told we were at the wrong place. We had to drag our luggage across the street and through another terminal in order to get a taxi to the off-airport office. Had we known, we would have just claimed our bags, walked outside and hailed a taxi.Reviewed 26 Dec 2016
review fromkayak
6.0
Everything went well becase we pay extra attentionPros:We found a good deal online. The car was nice, a small toyota yaris hatchback.Cons:The waiting time at the counter was long even though they were just two people in the line. At first the staff said that they did not have a small car, and even offer a Mini-Van or to rent for the same price with the company next to them. After that they assigned to me a car that when I went to see it, it was in very bad condition, with a lot of bumps and the car keys did not lock the car. Thanks to the friendly staff at the parking lot, they told me that they did have smaller cars and that I should request that ones to the staff at the counter. Then the people at the counter agreed to give me a smaller car, and after that everything went well. Just make sure to know what you are getting and what you are signing.Reviewed 5 May 2016
review fromkayak
2.0
Cons:The line was way too long to pick up the rentalReviewed 10 Apr 2021
review fromkayak

Where can I find Payless hire cars in Fort Lauderdale?

600 Terminal Drive, Box 403, Payless car hires

Address

600 Terminal Drive, Box 403

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 954 359 0303

Address

2520 Miami Rd

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 754 312 3479

Good to know

Most popular location

600 Terminal Drive, Box 403

Most popular car type

Economy

FAQs about hiring a car from Payless in Fort Lauderdale

  • Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Payless in Fort Lauderdale.

  • Payless has 2 car hire locations in Fort Lauderdale. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes