Book Thrifty hire cars in Quito

Quito, Ecuador
4 Oct — 11 Oct
Quito, Ecuador
Mon 4-10
Noon
Mon 11-10
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Quito

Overall rating3.5 MediocreBased on 35 reviews
Cleanliness
4.4
Comfort
3.8
Overall
3.0
Pick-up/Drop-off
3.4
Value for money
3.0

Recent reviews

Traveller rating
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Find reviews that mention:
4.4
Thrifty at Quito airport is a rip off!!Pros:The size of the Chevy Spark makes it very easy to park.Cons:The insurance price was double the price of the car. That and I already have car insurance, Geico, that covers my driving in other countries. I did not want the Thrifty Insurance but the agent would not negotiate. Said that I had to take Thrifty's. The 100k per day mileage limit is ridiculous. I ended up driving 660km in five days so they charged me an extra $40, 25 cents a km, such a rip off. Also the car they gave me, Chevy Spark, was terribly on hills. Almost had two different accidents sliding downhill. My advice rent an automatic in Quito from a more reputable rental agent like Hertz.Reviewed 18 Apr 2017
review fromkayak
4.0
Worst car rental ever!!!Cons:1) There was no address for the various Thrifty agencies in Quito on the rental agreement, we couldn't get in touch with anyone, so we spent an hour and lots of taxi dollars trying to find an office. Then, 2) when we finally found one, they said, "Oh, the $72 you paid Kayak for insurance is INTERNATIONAL insurance, which we don't accept (here in Ecuador, presumably), so we had to pay of new insurance to the tune of $150 or so. 3) Then, to top it all off, they said we could only drive 800 kilometers in eight days, or we'd have to pay 25 cents a kilometer above that. A terrible experience.Reviewed 31 Mar 2017
review fromkayak
2.0
Car broke down in 20 minutes of pick up and ridiculed in spanishPros:NothingCons:Everything was horrible. Service, the quality of cars were miserable. the first car that I got broke down within 20 minutes in the middle of the highway and the replacement refused to go above 40 km/hr. The customer care giggled throughout my panic stricken phone call when the car broke down in the middle lane of a highway when cars were moving at 90km/hr. The engine started emitting smoke. The local agency officials giggled and ridiculed me, in Spanish language assuming that I do not understand anything, for being a women driver. I had to ask them to stop and remind them that I do understand the language even if I do not speak it. Then the giggling and smiling stopped. They refused to return the car before the contract was up. But I could not drive the car cause it was in such a bad condition. They have sexists employees who spent more time making fun of me than trying to solve the problem. I had to leave the car at the location without any written acknowledgement for the return and file an official complain with both Thrifty and better business bureau to get my money back including the deposit which should have been returned with the car. I finally went to Avis who gave me a car in a perfect condition which could easily be driven even in mountainous roads.Reviewed 13 Jun 2017
review fromkayak
3.6
Rip off and frustrating mechanically thrifty shoulPros:1. Arrived and immediately told that internet insurance We were sold from booking site is not accepted 2. We were told signing damage waiver is not accepted even though it is described on thrifty contract. But agent at Quito could not show us anything in contract that insurance was mandatory from them She said that is why she was telling us because it is not it writing 3 insurance they offered initially had $1500 deductible and $9500 max value. We had to negotiate just to get $1000 deductible and $20000 just to have enough to cover the car For $25/ day We had already paid $80 on line for $50k coverage 4. Even though flight arrived after midnight agent charged us starting at 5pm so we had to pay extra hours at drop off 5 the Suzuki had an after market chevy alarm that the Attendant did not explain how to use nor supply instructions Alarm would go off every time the door was opened or closed. Even the glove compartment. At one point the alarm went into lockup and could not start the car while stuck on a street in a village in Ecuador jungle Finally got a thrifty mechanic on cell phone to reset it 6 inspite of having two insurance plus our own car insurance they said they keep the 1k damage deposit for for 5 daysCons:See the like sectionReviewed 22 Jan 2017
review fromkayak
6.4
Verify class of vehicle and total price locally bePros:The car was clean and ready when we got there. The service was friendly and accomodating.Cons:Not mentioned in the online booking process is the mandatory 1st party insurance, which was $20 a day extra. I had purchased third party insurance through Allianz which they did not accept and so I ended up paying twice for insurance. Additionally, the photo of the "premium" car online was a late model Chevy Tahoe / equivalent. The actual "premium" car we received was a Suzuki Grand Vitara - a substantially smaller and less premium vehicle. We were told it would be $100 more a day to have the actual type of vehicle we reserved. Not the local rental counter's fault - their advertising in-location all had the correct vehicles pictured next to their class names - but the international Thrifty website was wrong.Reviewed 14 Feb 2017
review fromkayak
2.0
Hidden cost are astronomicalPros:Not much.Cons:The whole process of renting from Thrifty in Ecuador was misleading , dishonest and I came away feeling cheated . A car advertised at $23 a day cost me $855 after ten days. These guys are terrible to do business with , no consideration just pay pay pay.Reviewed 29 Feb 2016
review fromkayak
4.0
Cons:Vehicle was not made available at 12 minutes past the reservation (the taxi taking me to the car rental was pulled over by traffic police). After about 45 minutes of my sitting in the waiting lounge and calling Thrifty in USA, a car became available with the following conditions: Pay for the CDW again and for the rental again and only for one day. Having a need for the car, I acquiesced. The customer already in the waiting area told me he was also denied a prepaid rental and was there for the preceding three hours insisting upon their contractual agreement. Thrifty=garbage in EcuadorReviewed 5 Jan 2016
review fromkayak
8.0
Terms and conditions were not clearPros:The car was brand new.Cons:I booked a compact car in a very good price. I did not include insurance because I have car rental insurance paying by one of my credit cards. I got surprise when they force me to pay a car insurance, and they told the rules have changed. it was around an additional payment of 45%. I was not fair and I recomend to Kayak shows clearly the terms and conditions in order to choose the best option without surprises.Reviewed 13 Oct 2015
review fromkayak
2.0
No car available for us!!Cons:this was a total scam. There was no car available when we got in and we were screwed. No other cars at any of the airport car rental agencies either since it was the holidays. had to spend hundreds of dollars more to take taxi into city center and rent a car from Avis the next day at a charge higher rate since it was so last minute. 8 would never use this service again and am appalledReviewed 31 Dec 2016
review fromkayak
2.0
Very bad serviceCons:I reserve a Hunday H1 because we are seven person and they give us a Suzuki Vitara at the same price.Reviewed 20 Jul 2017
review fromkayak
3.6
Most Pathetic Rental Experience I've Ever HadPros:Van was decent once we finally got it.Cons:Thrifty in Quito did not have the van we reserved once we showed up at the airport at 10 PM, they gave us no warning before hand. They 8 of us drive to Guayquil, 6 hours out of our way to get it. After we returned the van, they charged us $830 for the miles we put on the cars initially to go get the van. Customer service in Ecuador has been ignoring my requests for a refund. Do not use this rental service.Reviewed 2 Mar 2017
review fromkayak
2.0
Cons:There is NO thrifty car rental at quito airport. We had a reservation that was confirmed in person in December and when we returned to pick up the car in February we were told thrifty had been replaced by europcar and they would not honor our price and we were charged 3 times what the reservationReviewed 5 Mar 2019
review fromkayak

Where can I find Thrifty hire cars in Quito?

Mariscal Sucre Ap, Thrifty car hires

Address

Mariscal Sucre Ap

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+593 2281 8321

Address

Av De Los Shyris N38-27 Y

Hours

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Phone

+593 2224 4948

Good to know

Most popular car type

Economy

Top tips for hiring a car from Thrifty in Quito

  • Economy car hires from Thrifty in Quito are around 47% cheaper than other car types, on average

FAQs about hiring a car from Thrifty in Quito

  • Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Thrifty in Quito.

  • Thrifty has 2 car hire locations in Quito. Take a look at our Thrifty hire location map to find the best car hires near you.

  • Yes

  • Yes